Using different communication channels to support internet interventions

2010 ◽  
pp. 269-274
Author(s):  
Gerhard Andersson ◽  
Per Carlbring
Keyword(s):  
Online Discussion ◽  
Communication Channels ◽  
Discussion Groups ◽  
Telephone Support ◽  
Face To Face ◽  
Internet Interventions

Chapter 26 discusses different ways of providing clinician guidance and support, and covers different channels to communicate with clients including face-to-face, live groups, email, SMS, online discussion groups and telephone support.

Issues Surrounding Use of Online Discussion Groups on Traditional Undergraduate Psychology Modules

2007 ◽  
Vol 6 (2) ◽  
pp. 130-138 ◽  
Author(s):  
Jane Guiller ◽  
Alan Durndell ◽  
Anne Ross ◽  
Karen Thomson
Keyword(s):  
Small Groups ◽  
Online Discussion ◽  
Computer Mediated Communication ◽  
Journal Article ◽  
Discussion Groups ◽  
Mediated Communication ◽  
Face To Face ◽  
Computer Mediated ◽  
Level 1 ◽  
Large Groups

This paper discusses issues relating to the use of online discussion groups on psychology modules, drawing on the results from three studies investigating Level 1 students' use of asynchronous computer mediated communication (CMC). The first study examined the language use of large groups of students using CMC to discuss essay topics. The second study compared the online and face-to-face discourse of small groups of students evaluating a journal article, in terms of critical thinking. The third study investigated the use of CMC to support small groups of students engaged in problem based learning (PBL). The paper concludes with some recommendations for practitioners.

scholarly journals AN ONLINE DISCUSSION FOR SUPPORTING STUDENTS IN PREPARATION FOR A TEST

2019 ◽  
Vol 10 (4) ◽  
Author(s):  
Y. Steimberg ◽  
J. Ram ◽  
R. Nachmia ◽  
A. Eshel
Keyword(s):  
Student Achievement ◽  
Quantitative Data ◽  
Large Scale ◽  
Online Discussion ◽  
Discussion Groups ◽  
Face To Face ◽  
Virtual Meeting ◽  
Exchange Information ◽  
Set Up ◽  
Effective Use

This research examines classroom-based student participation in online discussion groups while preparing for a test, as well as the relation between the type of participation and student achievement. The online discussion groups were set up towards particular tests in a large-scale course, Introduction to Ecology, during the academic years of 2004 (N=99) and 2005 (N=72). They were intended to be a virtual meeting place for students to exchange information related to a question pool, when no face-to-face meetings with the teachers take place. The results indicate that a high percentage of the students who take the test (85%) participate in the discussion groups. Mixed results were found regarding the relations between the participation in the discussion and achievements. Based on the quantitative data and interviews with students we outline recommendations with regard to the effective use of discussion groups for supporting students in their preparation for tests.

scholarly journals FACE-TO-FACE OR ONLINE SPEAKING PRACTICE: A COMPARISON OF STUDENTS’ FOREIGN LANGUAGE CLASSROOM ANXIETY LEVEL

2021 ◽  
Vol 8 (1) ◽  
pp. 49-67
Author(s):  
Rahmati Putri Yaniafari ◽  
Ajeng Ayu Rihardini
Keyword(s):  
Foreign Language ◽  
Oral Presentation ◽  
Online Discussion ◽  
Tertiary Education ◽  
Anxiety Level ◽  
Survey Study ◽  
Face To Face ◽  
Language Classroom ◽  
Foreign Language Classroom Anxiety ◽  
Threatening Situation

Speaking using foreign language in front of other people can be one of the most anxiety-provoking situations (Minghe & Yuan, 2013). Learners who does not enjoy interacting with other people or being the center of attention may exhibit extreme anxiety when they are asked to take parts in oral presentation, discussion, or any other kind of language activities. A study found that online discussion may decrease the effect. It provides a non-threatening situation for learners who are shy and withdrawn (Bakar et al., 2013). This survey study aims to see whether it is also applied in Indonesian tertiary education by investigating and comparing the learners’ level of anxiety in face to face speaking class before Covid-19 pandemic and online speaking class during the pandemic. 120 students who experienced both speaking courses before and during the pandemic participated in the survey. Consistent with the result of other studies (Bakar et al.,2013; Rodrigues & Vethamani, 2015), this study found that in average, learners feel less anxious during during online speaking class (48,41%) compare to face-to-face class (60,96%).

scholarly journals ONLINE COLLABORATIVE ACTION RESEARCH IN AN EFL CONTEXT: THE EFFECT ON TEACHERS’ REFLECTIVE PRACTICE

2021 ◽  
Vol 84 (4) ◽  
pp. 158-175
Author(s):  
Zahra Fathian ◽  
Majid Farahian
Keyword(s):  
Action Research ◽  
Reflective Practice ◽  
Teaching Practice ◽  
Online Discussion ◽  
Collaborative Action Research ◽  
Discussion Groups ◽  
Structured Interviews ◽  
Collaborative Action ◽  
Efl Teachers ◽  
The Impact

Technology can be integrated in teacher education and, hence, be used to empower teachers to extend learning beyond their classrooms. Therefore, the present study was an attempt to investigate English as a Foreign Language (EFL) teachers’ perceptions of action research and explore the impact of their collaborative action research in an online discussion group on their reflective practice. In addition, we were interested to know how online collaborative research action research contributes to their promotion of reflective thinking.The participants of this study were 23 Iranian EFL teachers who were recruited based on convenience sampling. The design of the study was a pre-test post-test design. As such, two questionnaires were given to the participants at the beginning and end of the study. As the next step, the participants took part in online discussion groups for 10 sessions in which they read and watched some essays and videos, wrote about some topics, and shared their ideas and experiences. To consolidate the findings, semi-structured interviews were held with 12 participants. The result of the study indicated that most of the participants of the study had optimistic views regarding action research. In addition, participating in online discussion groups enabled them to think more about their teaching practice and gain higher levels of reflectivity. The results of the qualitative phase indicated that the online courses had effect on the teachers’ practice and reflectivity in different ways. Despite all studies conducted on action research in Iran, contradictory results have been found regarding teachers’ perception of action research. In addition, to the researchers’ knowledge, no study has investigated the use of online collaborative action research on teachers’ reflection. As such, it seemed necessary to conduct a study to explore the role of action research as a framework for improving reflective practice.

Integrating an AI-Driven Discussion Platform: The Impact of Platform on Engagement and Quality

2020 ◽  
pp. 117-126
Author(s):  
Cassie Hudson ◽  
Audon Archibald ◽  
Tania Heap
Keyword(s):  
Online Discussion ◽  
Participation Rate ◽  
Management Systems ◽  
Word Count ◽  
Course Content ◽  
Face To Face ◽  
Online Educators ◽  
Online Format ◽  
The Impact ◽  
Initial Results

Online educators rely on asynchronous discussions to satisfy the bulk of student-student engagement that is lost when transferring from a face-to-face to an online format. However, not all discussion platforms are created equal and some specialized tools may offer advantages over standard tools embedded in more comprehensive learning management systems (LMS). In this study, we compare two online discussion platforms – one is the native discussion tool embedded within the Canvas LMS and the other is a specialized discussion platform, Packback, which supports students and instructors with gamified elements and artificial intelligence. Specifically, we assess whether post quality differs across these platforms, as measured by average word count, cited sources and weekly participation rate. The initial results are mixed and differ by course, leading us to conclude that the impact of platform on engagement and quality likely depends on the course content, instructor and protocol.

M-Governance

2014 ◽  
pp. 247-262
Author(s):  
Hilda Moraa ◽  
Anne Salim ◽  
Albert Otieno
Keyword(s):  
Information And Communication Technologies ◽  
Communication Channels ◽  
Communication Technologies ◽  
Service Levels ◽  
Water Service ◽  
Face To Face ◽  
Level Of Satisfaction ◽  
Information And Communication ◽  
Levels Of Service ◽  
Study Participants

iHub Research conducted a study on 896 citizens to establish whether citizens raise alarm when faced with problems related to water. The study aimed to ascertain the communication channels they use to forward complaints to relevant authorities and the level of satisfaction obtained by the citizens after their complaints have been received. The study found that 68% of the respondents had faced challenges while trying to access their main source of water and were not able to complain to anyone about the problems affecting them due to inexistence of appropriate communication channels. A lack of understanding with regards to whom or where to complain was cited as one of the major reasons as to why most respondents do not complain about the water service levels. Majority of the citizens interviewed use face-to-face communication to raise their water grievances. Levels of satisfaction were found to vary when it comes to rating the action taken on water complaints raised. This study opines that with the emergence of Information and Communication Technologies (ICTs) this scenario is poised to change. The study participants revealed that they are motivated to utilise ICTs to air their complaints with regards to their levels of service satisfaction. Emerging ICT applications, especially those accessible on mobile devices, provide a lot of promise for enhancing water service delivery in Kenya because feedback on water/service quality can be received ubiquitously.

Online Learning in Discussion Groups

2011 ◽  
pp. 276-293 ◽  
Author(s):  
David J. Schaefer ◽  
Brenda Dervin
Keyword(s):  
Online Discussion ◽  
User Interaction ◽  
Discussion Group ◽  
Discussion Groups ◽  
Group Discussions ◽  
Democratic Quality ◽  
Situational Information ◽  
The Relationship ◽  
Pedagogical Discussion

Recently, theorists concerned about the democratic quality of electronic group discussions have advocated the incorporation of situational information to facilitate consensus/dissensus activity. In this chapter, we demonstrate the utilization of a discussion group design and analytical process informed by Sense-Making Methodology to highlight the relationship between situational aspects of online dialogue and consensus/dissensus activity. We analyzed 1,360 messages submitted to three pedagogical discussion groups. The postings fell into two broad situational modes: (a) dialogic, which coincided with an outward orientation and a greater number of agreeing/disagreeing micro-practices, and (b) contemplative, which demonstrated more inwardly-focused personalized observations and far fewer agreeing/disagreeing micro-practices. These findings suggest that, counter to received theories advocating the privileging of user-to-user interaction within online discussion groups, both modes appeared to be important for robust communicative activities.

Situating Social Identity through Language Convergence in Online Groups

2010 ◽  
pp. 1433-1444
Author(s):  
Scott L. Crabill
Keyword(s):  
Social Identity ◽  
Social Identity Theory ◽  
Online Discussion ◽  
Online Communication ◽  
Discussion Board ◽  
Board Members ◽  
Discussion Boards ◽  
Identity Creation ◽  
Online Groups ◽  
Face To Face

According to social identity theory, individuals create and maintain their social identity through group membership. During face-to-face interactions within a group, people assess various verbal and nonverbal cues to influence the perceptions of themselves by others. However, in the context of online communication these cues are not as readily available. A screen name can be viewed as part of an individual’s “social identity creation”: a message that members of online discussion boards interpret and react to while trying to situate themselves within the group. This chapter explores how language convergence can function as a cue that facilitates situating social identity within online in-groups. Results of a content analysis of 400 screen names suggest that the screen names of discussion board members serve as an organizing variable for participants to situate themselves socially within the context of online interaction.

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