Work-related groups and information security policy compliance

2018 ◽  
Vol 26 (5) ◽  
pp. 533-550 ◽  
Author(s):  
Teodor Sommestad

PurposeIt is widely acknowledged that norms and culture influence decisions related to information security. The purpose of this paper is to investigate how work-related groups influence information security policy compliance intentions and to what extent this influence is captured by the Theory of Planned Behavior, an established model over individual decision-making.Design/methodology/approachA multilevel model is used to test the influence of work-related groups using a cluster sample of responses from 2,291 employees from 203 worksites, 119 organizations, 6 industries and 38 professions.FindingsThe results suggest that work-related groups influence individuals’ decision-making in the manner in which contemporary theories of information security culture posit. However, the influence is weak to modest and overshadowed by individual perceptions that are straightforward to measure.Research limitations/implicationsThis paper is limited to one national culture and four types of work-related groups. However, the results suggest that the Theory of Planned Behavior captures most of the influence that work-related groups have on decision-making. Future research on security culture and similar phenomena should take this into account.Practical implicationsInformation security perceptions in work-related groups are diverse and information security decisions appear to be based on individual perceptions and priorities rather than groupthink or peer-pressure. Security management interventions may be more effective if they target individuals rather than groups.Originality/valueThis paper tests some of the basic ideas related to information security culture and its influence on individuals’ decision-making.

2016 ◽  
Vol 24 (2) ◽  
pp. 139-151 ◽  
Author(s):  
Adéle Da Veiga

Purpose This study aims, firstly, to determine what influence the information security policy has on the information security culture by comparing the culture of employees who read the policy to those who do not, and, secondly, whether a stronger information security culture is embedded over time if more employees have read the information security policy. Design/methodology/approach An empirical study is conducted at four intervals over eight years across 12 countries using a validated information security culture assessment (ISCA) questionnaire. Findings The overall information security culture average scores as well as individual statements for all four survey assessments were significantly more positive for employees who had read the information security policy compared with employees who had not. The overall information security culture also improved from one assessment to the next. Research limitations/implications The information security culture should be measured and benchmarked over time to monitor change and identify and prioritise actions to improve the information security culture. If employees read the information security policy, it has a positive influence on the information security culture of an organisation. Practical implications Organisations should ensure that employees have read the information security policy to aid in minimising the human risk, related errors and incidents and, ultimately, to instil a stronger information security culture with a higher level of compliant behaviour. Originality/value This research confirms theoretical research indicating that the information security policy could influence the information security culture positively. It provides novel and statistical evidence illustrating that if employees read the information security policy, they have a stronger information security culture and that the culture can be improved through targeted interventions using an ISCA.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Martin Karlsson ◽  
Fredrik Karlsson ◽  
Joachim Åström ◽  
Thomas Denk

Purpose This paper aims to investigate the connection between different perceived organizational cultures and information security policy compliance among white-collar workers. Design/methodology/approach The survey using the Organizational Culture Assessment Instrument was sent to white-collar workers in Sweden (n = 674), asking about compliance with information security policies. The survey instrument is an operationalization of the Competing Values Framework that distinguishes between four different types of organizational culture: clan, adhocracy, market and bureaucracy. Findings The results indicate that organizational cultures with an internal focus are positively related to employees’ information security policy compliance. Differences in organizational culture with regards to control and flexibility seem to have less effect. The analysis shows that a bureaucratic form of organizational culture is most fruitful for fostering employees’ information security policy compliance. Research limitations/implications The results suggest that differences in organizational culture are important for employees’ information security policy compliance. This justifies further investigating the mechanisms linking organizational culture to information security compliance. Practical implications Practitioners should be aware that the different organizational cultures do matter for employees’ information security compliance. In businesses and the public sector, the authors see a development toward customer orientation and marketization, i.e. the opposite an internal focus, that may have negative ramifications for the information security of organizations. Originality/value Few information security policy compliance studies exist on the consequences of different organizational/information cultures.


2014 ◽  
Vol 22 (1) ◽  
pp. 42-75 ◽  
Author(s):  
Teodor Sommestad ◽  
Jonas Hallberg ◽  
Kristoffer Lundholm ◽  
Johan Bengtsson

Purpose – The purpose of this paper is to identify variables that influence compliance with information security policies of organizations and to identify how important these variables are. Design/methodology/approach – A systematic review of empirical studies described in extant literature is performed. This review found 29 studies meeting its inclusion criterion. The investigated variables in these studies and the effect size reported for them were extracted and analysed. Findings – In the 29 studies, more than 60 variables have been studied in relation to security policy compliance and incompliance. Unfortunately, no clear winners can be found among the variables or the theories they are drawn from. Each of the variables only explains a small part of the variation in people's behaviour and when a variable has been investigated in multiple studies the findings often show a considerable variation. Research limitations/implications – It is possible that the disparate findings of the reviewed studies can be explained by the sampling methods used in the studies, the treatment/control of extraneous variables and interplay between variables. These aspects ought to be addressed in future research efforts. Practical implications – For decision makers who seek guidance on how to best achieve compliance with their information security policies should recognize that a large number of variables probably influence employees' compliance. In addition, both their influence strength and interplay are uncertain and largely unknown. Originality/value – This is the first systematic review of research on variables that influence compliance with information security policies of organizations.


2018 ◽  
Vol 33 (4) ◽  
pp. 410-424 ◽  
Author(s):  
Thomas Stafford ◽  
George Deitz ◽  
Yaojie Li

Purpose The purpose of the study is to investigate the role of information security policy compliance and the role of information systems auditing in identifying non-compliance in the workplace, with specific focus on the role of non-malicious insiders who unknowingly or innocuously thwart corporate information security (IS) directives by engaging in unsafe computing practices. The ameliorative effects of auditor-identified training and motivational programs to emphasize pro-security behaviors are explored. Design/methodology/approach This study applies qualitative case analysis of technology user security perceptions combined with interpretive analysis of depth interviews with auditors to examine and explain the rubrics of non-malicious technology user behaviors in violation of cybersecurity directives, to determine the ways in which auditors can best assist management in overcoming the problems associated with security complacency among users. Findings Enterprise risk management benefits from audits that identify technology users who either feel invulnerable to cyber threats and exploits or feel that workplace exigencies augur for expedient workarounds of formal cybersecurity policies. Research limitations/implications Implications for consideration of CyberComplacency and Cybersecurity Loafing expand the insider threat perspective beyond the traditional malicious insider perspective. Practical implications Implications for consideration of CyberComplacency and Cybersecurity Loafing include broadened perspectives for the consultative role of IS audit in the firm. Social implications CyberComplacency is a practice that has great potential for harm in all walks of life. A better understanding of these potential harms is beneficial. Originality/value This study is the first to characterize CyberComplacency as computer users who feel they operate invulnerable platforms and are subsequently motivated to engage in less cybersecurity diligence than the company would desire. This study is also the first to characterize the notion of Cybersecurity Loafing to describe technically competent workers who take unauthorized but expedient steps around certain security polices in the name of workgroup efficiency.


2015 ◽  
Vol 23 (2) ◽  
pp. 200-217 ◽  
Author(s):  
Teodor Sommestad ◽  
Henrik Karlzén ◽  
Jonas Hallberg

Purpose – This paper aims to challenge the assumption that the theory of planned behaviour (TPB) includes all constructs that explain information security policy compliance and investigates if anticipated regret or constructs from the protection motivation theory add explanatory power. The TPB is an established theory that has been found to predict compliance with information security policies well. Design/methodology/approach – Responses from 306 respondents at a research organization were collected using a questionnaire-based survey. Extensions in terms of anticipated regret and constructs drawn from the protection motivation theory are tested using hierarchical regression analysis. Findings – Adding anticipated regret and the threat appraisal process results in improvements of the predictions of intentions. The improvements are of sufficient magnitude to warrant adjustments of the model of the TPB when it is used in the area of information security policy compliance. Originality/value – This study is the first test of anticipated regret as a predictor of information security policy compliance and the first to assess its influence in relation to the TPB and the protection motivation theory.


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