Managing healthcare information: analyzing trust

2016 ◽  
Vol 29 (7) ◽  
pp. 786-800 ◽  
Author(s):  
Eva Söderström ◽  
Nomie Eriksson ◽  
Rose-Mharie Åhlfeldt
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Healthcare Professionals ◽  
Future Research ◽  
Research Approach ◽  
Health Records ◽  
Content Type ◽  
Trusting Beliefs ◽  
Practical Implications ◽  
Different Levels

Purpose – The purpose of this paper is to analyze two case studies with a trust matrix tool, to identify trust issues related to electronic health records. Design/methodology/approach – A qualitative research approach is applied using two case studies. The data analysis of these studies generated a problem list, which was mapped to a trust matrix. Findings – Results demonstrate flaws in current practices and point to achieving balance between organizational, person and technology trust perspectives. The analysis revealed three challenge areas, to: achieve higher trust in patient-focussed healthcare; improve communication between patients and healthcare professionals; and establish clear terminology. By taking trust into account, a more holistic perspective on healthcare can be achieved, where trust can be obtained and optimized. Research limitations/implications – A trust matrix is tested and shown to identify trust problems on different levels and relating to trusting beliefs. Future research should elaborate and more fully address issues within three identified challenge areas. Practical implications – The trust matrix’s usefulness as a tool for organizations to analyze trust problems and issues is demonstrated. Originality/value – Healthcare trust issues are captured to a greater extent and from previously unchartered perspectives.

Knowledge flow bottlenecks

2019 ◽  
Vol 35 (8) ◽  
pp. 27-29
Keyword(s):  
Case Studies ◽  
Multinational Corporation ◽  
Design Methodology ◽  
Reading Time ◽  
Cutting Edge ◽  
Knowledge Flow ◽  
Future Research ◽  
Content Type ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Knowledge flow is key to the success of any multinational corporation. This briefing looks at some of the issues around knowledge flow and highlights areas where future research will have to investigate for the answers. Originality/value The briefing saves busy executives, strategists, and researchers hours of reading time by selecting only the best, most pertinent information and presenting it in a condensed and easy-to-digest format.

scholarly journals Visualization and establishment of product design regulations as interactive modules

2015 ◽  
Vol 17 (1) ◽  
pp. 20-34
Author(s):  
Mikael Blomé
Keyword(s):  
Action Research ◽  
Production Process ◽  
Design Methodology ◽  
Research Approach ◽  
Content Type ◽  
Action Research Approach ◽  
Practical Implications ◽  
Different Levels

Purpose – This paper aims to explore the preferable manner for visualizing different product regulations to be used in the training of and communication between people working at different levels in the production process. Many organizations struggle to communicate important and compulsory regulations, but the intended users are often reluctant to use them. Design/methodology/approach – The study has an action research approach, and the visualized regulations were the result of a human-centered design process that considered aspects for successful organizational change. Findings – The action research approach proved to be a successful framework to design the transformation of well-constructed illustrations in interactive guides, communicate and convince managers and users of the potential of the concept, develop a number of different well-functioning guides and establish regulations with illustrative elements and interactivity in a long-term perspective of an organization. Research limitations/implications – Further research is needed to follow-up the usage of visualized regulations to clarify how communication and quality are supported in design and production processes. Practical implications – The study shows how different product regulations should be visualized and established in an organization, with a potential for further dissemination. It is likely that the approach to design and visualize regulations in this study can function in other branches. Originality/value – The study finds a preferable manner for visualizing different product regulations to be used in the training of and communication between people working at different levels in the production process.

Knowledge sharing in higher education institutions: a systematic review

2018 ◽  
Vol 31 (2) ◽  
pp. 226-246 ◽  
Author(s):  
Osama Al-Kurdi ◽  
Ramzi El-Haddadeh ◽  
Tillal Eldabi
Keyword(s):  
Higher Education ◽  
Systematic Review ◽  
Knowledge Sharing ◽  
Design Methodology ◽  
Focal Point ◽  
Higher Education Institutions ◽  
Future Research ◽  
Content Type ◽  
Practical Implications ◽  
Different Levels

Purpose The purpose of this paper is to help in providing a better understanding on knowledge sharing amongst academics in higher education institutions (HEIs). The aim of this study is realized by profiling existing literature to understand the determinants of knowledge sharing, research trends, theories, and future research opportunities. Design/methodology/approach After carefully examining the extant literature and by utilizing relevant academic-based research databases, a total of 73 papers published in peer-reviewed journals over the last decade were reviewed and analyzed using well-established systematic literature review methodology. Findings The adopted systematic review revealed that there are limited contributions in understanding knowledge sharing in HEIs when compared with other sectors. The review provides a number of avenues for future research including technological, cultural, organizational, and behavioral aspects at different levels. Practical implications This study helps in offering a focal point to senior management in HEIs for realizing the requirements for developing appropriate strategies and programs to promote knowledge sharing among academics and consequently enhance their institutions’ performance. Originality/value This study utilized Jesson et al. (2011) in presenting a comprehensive systematic review of knowledge sharing specifically in the context of HEIs. This paper offers some theoretical and practical insights on what contributes toward understating the determinates affecting knowledge sharing practices among academics.

Unlearning to relearn

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Reading Time ◽  
Cutting Edge ◽  
Content Type ◽  
Pertinent Information ◽  
Practical Implications ◽  
Different Levels

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings In order to remain competitive, organizations need to discard old knowledge and acquire novel information. Unlearning is essential in this respect and needs to occur at different levels in order to have the desired outcomes. Development of an unlearning cycle can raise its effectiveness and help enable new skills and capabilities to be acquired. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

scholarly journals Monitoring and mentoring strategies for diffusing sustainability in supply networks

2020 ◽  
Vol 25 (6) ◽  
pp. 729-746
Author(s):  
Osama Meqdadi ◽  
Thomas E. Johnsen ◽  
Rhona E. Johnsen ◽  
Asta Salmi
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Monitoring Strategy ◽  
Supply Networks ◽  
Content Type ◽  
Interaction Approach ◽  
The Impact ◽  
Practical Implications ◽  
Different Levels ◽  
Interaction Intensity

Purpose This paper aims to investigate the impact of monitoring and mentoring strategies on sustainability diffusion within supply networks through focal companies and how suppliers engage in implementing these strategies. Design/methodology/approach The paper reports on three in-depth case studies conducted with focal companies and their suppliers. An interaction approach was adopted to guide the analysis of focal companies’ strategies for implementing and diffusing sustainability in supply networks. Findings The monitoring strategy impacts sustainability diffusion at the dyadic level, while the mentoring strategy is a prerequisite for the diffusion of sustainability at the supply network level. The findings suggest that coupling monitoring with mentoring can lead to diffusion beyond first-tier suppliers. Interaction intensity, supplier proactiveness and mindset change facilitate sustainability diffusion in supply networks. Research limitations/implications The authors suggest more research be conducted on specific practices within monitoring and mentoring, as some of these imply very different levels of commitment and interaction. Practical implications The paper suggests that in the future, companies will be increasingly called upon to adopt cooperative initiatives to enable the diffusion of sustainability in supply networks. Originality/value The contribution of the paper lies in its identification of the impacts of monitoring and mentoring strategies on the diffusion of sustainability in networks, revealing different supplier engagement in these strategies, which may foster or hinder sustainability diffusion.

Imagine all the people – as leaders

2014 ◽  
Vol 30 (5) ◽  
pp. 16-18
Keyword(s):  
Case Studies ◽  
Shared Leadership ◽  
Design Methodology ◽  
Reading Time ◽  
Cutting Edge ◽  
Future Research ◽  
Content Type ◽  
The People ◽  
Pertinent Information ◽  
Practical Implications

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds his own impartial comments and places the articles in context. Findings – The paper proposes a model of strategic leadership based upon four modes of single actor and shared leadership (stars, clans, teams and leadership networks). The paper sets forth propositions for the situational appropriateness of each of these four forms and identifies avenues for future research to advance the theory. Practical implications – The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Original/value – The briefing saves busy executives and researchers’ hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and an easy-to digest format.

Vulnerability and trust in leader-follower relationships

2015 ◽  
Vol 44 (4) ◽  
pp. 567-591 ◽  
Author(s):  
Ann-Marie Nienaber ◽  
Marcel Hofeditz ◽  
Philipp Daniel Romeike
Keyword(s):  
Design Methodology ◽  
Empirical Work ◽  
Theoretical Framework ◽  
Future Research ◽  
Content Type ◽  
Holistic Understanding ◽  
Antecedents And Consequences ◽  
Trusting Beliefs ◽  
Interpersonal Level ◽  
Practical Implications

Purpose – Vulnerability is a concept that lies at the core of the most prevalent academic trust definitions. Accordingly, a vast amount of scholars refers to vulnerability when studying trust. Surprisingly, there is almost no conceptual nor empirical work explicitly directed at understanding vulnerability itself. The purpose of this paper is to summarize and critique the existing base of knowledge of vulnerability with a particular focus on the leader-follower relationship and to open avenues for future research. Design/methodology/approach – In the process of a very systematic literature search, the authors identified 49 studies that refer to vulnerability when studying trust at the interpersonal level. The authors coded the literature into conceptualizations, antecedents and consequences of vulnerability – with a particular focus on the leader-follower relationship. Findings – The authors introduce a theoretical framework which allows the authors to structure the rather fuzzy discussed concept of vulnerability. The development of such a theoretical framework allows the authors to distinguish between trusting beliefs and actual trusting behaviour so that it is possible to separate the constructs of willingness-to-be-vulnerable and actual vulnerability. Research limitations/implications – With the help of the developed framework, the authors point to the need for more work on vulnerability in order to take the study of trust to the next level. In this respect, the authors formulate several propositions that should be tested in future research. Practical implications – Practitioners are made aware of the need to risk willingness to be vulnerable as a base for trusting behaviour. There is no way around being willing to be vulnerable. Originality/value – This literature review provides a holistic understanding of the concept of vulnerability. The intention is to show the different understandings and interpretations of this term within the literature and identify which antecedents and consequences are related to the concept of vulnerability.

Profiting from price

2016 ◽  
Vol 32 (8) ◽  
pp. 33-35
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Reading Time ◽  
Level Of Service ◽  
Business Success ◽  
Content Type ◽  
Goods And Services ◽  
Pertinent Information ◽  
Practical Implications ◽  
Different Levels

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Maximizing the value offered to customers significantly increases the prospects of business success. This is widely acknowledged. Where manufacturers are concerned, a proven strategy is to combine goods and services to provide customers with integrated solutions (IS). Different levels of IS are offered by manufacturers and this determines the extent of interdependence between them and their customers. Options are based on such as rental, maintenance and operation. Whichever level of service is provided, a win-win scenario is achievable. Practical implications The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Worker communicative behaviors during a crisis

2018 ◽  
Vol 26 (3) ◽  
pp. 1-3
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Reading Time ◽  
Communication Strategies ◽  
Content Type ◽  
Communicative Behavior ◽  
Communicative Behaviors ◽  
Pertinent Information ◽  
Practical Implications ◽  
Different Levels

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Firms that develop effective communication strategies can help ensure that employees at different levels become more likely to support rather than criticize their organization when they engage in various types of communicative behavior. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

How to increase leadership effectiveness

2019 ◽  
Vol 33 (3) ◽  
pp. 28-30
Keyword(s):  
Case Studies ◽  
Self Efficacy ◽  
Design Methodology ◽  
Reading Time ◽  
Leadership Effectiveness ◽  
Content Type ◽  
Efficacy Measures ◽  
Pertinent Information ◽  
Practical Implications ◽  
Different Levels

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds his/her own impartial comments and places the articles in context. Findings Different levels of leadership exist based on disparities in skills and capabilities. By using certain leadership self-efficacy measures, organizations can potentially identify each person’s leadership level and assign him/her tasks that are appropriate to his/her current competence. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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