Hierarchical value-attainment paths of CBEC consumers: a means-end-chain perspective

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xiao-Yu Xu ◽  
Syed Muhammad Usman Tayyab ◽  
Fang-Kai Chang ◽  
Kai Zhao
Keyword(s):  
Economic Development ◽  
Design Methodology ◽  
Content Type ◽  
Cross Border ◽  
Hierarchical Value Map ◽  
Consumer Values ◽  
Chain Theory ◽  
Practical Implications ◽  
Purchasing Process

PurposeThis study elicits the critical attributes, consequences and values associated with the purchasing process in the context of cross-border e-commerce (CBEC). The purpose is to provide a better understanding of the fundamental factors that determine consumer values in CBEC.Design/methodology/approachThe study applies the means-end-chain theory and soft-laddering techniques to interview 60 CBEC consumers to construct an implication matrix and a hierarchical value map (HVM) of the consumer purchasing process, consisting of attribute-consequence-value (A-C-V) paths.FindingsBy analyzing the significant linkages, elements, ladders and chains in the HVM, four dominant A-C-V paths were identified: economic-driven, efficiency-driven, progress-driven and quality-driven paths.Research limitations/implicationsThis study included only Chinese CBEC buyers. This limitation might affect the generalizability of the conclusions as culture, purchase habits and economic development differ between China and other countries.Practical implicationsThe results of this study provide CBEC practitioners an understanding of the consumer purchasing process and how consumer values are associated with platform characteristics. Thus, the results aid practitioners in allocating resources and developing CBEC platforms in an appropriate manner and direction.Originality/valueThis study sheds lights on the emerging phenomenon of CBEC. By applying the means-end-chain approach, the study provides a comprehensive HVM for interpreting the consumer online purchasing process in this novel context. By illustrating the dominant paths, this research provides deeper theoretical insights into the specific focuses of CBEC consumer purchasing.

Ethical consumers' brand avoidance

2014 ◽  
Vol 23 (2) ◽  
pp. 114-120 ◽  
Author(s):  
Anne Rindell ◽  
Tore Strandvik ◽  
Kristoffer Wilén
Keyword(s):  
Design Methodology ◽  
Well Being ◽  
Two Dimensions ◽  
Qualitative Approach ◽  
Specific Group ◽  
Content Type ◽  
Ethical Concerns ◽  
Ethical Consumers ◽  
Consumer Values ◽  
Practical Implications

Purpose – The purpose of this paper is to explore ethical consumers' brand avoidance. The study contributes to brand-avoidance research by exploring what role consumers' ethical concerns play in their brand avoidance. Design/methodology/approach – A qualitative approach is adopted by interviewing 15 active members of organizations that represent ethical concerns for the well-being of animals, the environment and humans. Findings – The study indicates that consumers with a strong value-based perspective on consumption (such as ethical consumers) may reject brands in two different but interrelated ways. In essence, the study reveals characteristics of brand avoidance that have not been discussed in earlier research, in terms of two dimensions: persistency (persistent vs temporary) and explicitness (explicit vs latent). Practical implications – The study shows the importance of considering the phenomenon of brand avoidance, as it may reveal fundamental challenges in the market. These challenges may relate to consumer values that have not been regarded as important or that have been thought of as relating only to a specific group of consumers. Originality/value – The ethical consumers' views represent new insights into understanding brand avoidance.

Cross-border document delivery: the convenience and perils of sharing articles around the world, in the cloud

2014 ◽  
Vol 42 (2/3) ◽  
pp. 70-74 ◽  
Author(s):  
Katie Birch ◽  
Tony Melvyn
Keyword(s):  
Design Methodology ◽  
Legal Environment ◽  
Content Type ◽  
Delivery Service ◽  
Document Delivery ◽  
Cross Border ◽  
The World ◽  
Practical Implications ◽  
Document Delivery Service

Purpose – The purpose of this paper is to describe Article Exchange – OCLC’s cloud-based document delivery service. Design/methodology/approach – In this study, Article Exchange is described in detail. Findings – Article Exchange has proved popular with OCLC users with more than 50,000 documents uploaded in January 2013 alone by more than 1,000 libraries. Practical implications – The new service facilitates improved delivery of documents electronically. Originality/value – This article is useful for all librarians who are concerned with delivering documents electronically in an increasingly complex technical and legal environment.

Can universal leadership exist across borders?

2020 ◽  
Vol 28 (6) ◽  
pp. 17-20
Keyword(s):  
Design Methodology ◽  
Content Type ◽  
Cross Border ◽  
Societal Culture ◽  
The Usa ◽  
Pertinent Information ◽  
Similarities And Differences ◽  
Managerial Traits ◽  
Practical Implications ◽  
Good Manager

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This research paper concentrates on the similarities and differences between effective and ineffective managerial traits in companies operating in the USA and Mexico, and with cross-border employees. The results reveal that there are far more similarities than differences in employees’ assessment of effective and ineffective management behavior in the two countries. However, when a manager from one country manages an employee from the other country certain behaviors should be actively adopted to optimize the effectiveness of the working relationship. Consequently the wider societal culture is not the definitive factor that determines what a good manager looks like. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Cosmopolitanism and ethnocentrism among young consumers in emerging Asia

2017 ◽  
Vol 29 (2) ◽  
pp. 330-346 ◽  
Author(s):  
C. Min Han
Keyword(s):  
Economic Development ◽  
Design Methodology ◽  
Content Type ◽  
Consumer Ethnocentrism ◽  
Brand Evaluations ◽  
Emerging Country ◽  
Young Consumers ◽  
Consumer Values ◽  
Sample Characteristics ◽  
Comparable Sample

Purpose The purpose of this paper is to investigate how consumer cosmopolitanism (COS) and consumer ethnocentrism (CET) may affect young populations in China (an emerging country) and Korea (an advanced emerging country) on their evaluations of Japanese brands. Design/methodology/approach The author hypothesize that the levels and the effects of COS and CET will differ between China and Korea because of their differing levels of economic development and globalization. Surveys were conducted with 311 Chinese and Korean young individuals with comparable sample characteristics. Findings The research reveals a few interesting findings. First, the findings show that Chinese young consumers may be more ethnocentric and moderately less cosmopolitan than their Korean counterparts. Additionally, COS was found to have greater effects on evaluations of Japanese brands in China than in Korea. On the other hand, CET played a subdued role in brand evaluations for both countries. Research limitations/implications The findings suggest that COS and CET may have reduced influences on future consumers in emerging Asia and other emerging countries as they experience increasing globalization. Originality/value This study addresses an under-researched issue of how consumer values may change in emerging Asia experiencing rapid economic development and globalization.

Profiting from the past

2015 ◽  
Vol 31 (6) ◽  
pp. 36-38
Keyword(s):  
Economic Development ◽  
Social Entrepreneurship ◽  
Design Methodology ◽  
Reading Time ◽  
Economic Systems ◽  
Content Type ◽  
The Past ◽  
Pertinent Information ◽  
The Right ◽  
Practical Implications

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – Entrepreneurialism has a significant role to play in the economic development of a nation. Its importance is magnified within countries where the economy can be said to be still at some stage of emergence. Russia ticks some of the right boxes in this respect thanks to legacies from its Soviet past. Such influences are evident in the bureaucracy, legislation and taxation mechanisms that combine to stifle enterprise due to their comprehensiveness and unpredictability. Amid the prevailing uncertain climate, efficient social and economic systems are considerably harder to develop and implement. In light of the current situation, a new brand of social entrepreneurship has started to emerge in Russia. Practical implications – The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

The role of share waqf in the socio-economic development of the Muslim community

Humanomics ◽  
2014 ◽  
Vol 30 (3) ◽  
pp. 227-254 ◽  
Author(s):  
Farhana Mohamad Suhaimi ◽  
Asmak Ab Rahman ◽  
Sabitha Marican
Keyword(s):  
Economic Development ◽  
Design Methodology ◽  
Primary Source ◽  
Muslim Community ◽  
Content Type ◽  
Endowment Fund ◽  
Socio Economic Development ◽  
Practical Implications ◽  
Research Show

Purpose – This study aimed to analyse the role of the Waqf Fund Scheme, by taking Penang (or Pulau Pinang) as one of the states in Malaysia as a sample of the study. Waqf Fund Scheme was established by the Islamic Religious Council of Penang, Majlis Agama Islam Negeri Pulau Pinang (MAINPP), in an effort to develop the economy of the Muslim community in the state. Design/methodology/approach – This study analysed the contribution that this endowment fund makes towards a comprehensive scheme of economic development, namely, in terms of the economic, spiritual and social welfare of the Muslim community in Penang. The primary source of data was obtained through interviews conducted by the researcher with the Manager of the Waqf Fund Scheme, the Head of Administration and Finance Section and the Account Executive of MAINPP. The researcher also interviewed respondents from four institutions that were beneficiaries of the Waqf Fund Scheme. Findings – The findings of this research show that the endowment fund scheme plays an important role in the economic development of the Muslim community in Penang. The Waqf Fund Scheme contributes by way of providing a financing facility towards the acquisition of waqf assets or through cash support channelled to associations or committees of a masjid. Research limitations/implications – This study only focuses on Waqf Fund Scheme which was established by MAINPP. Practical implications – This study is expected to contribute to the improvement of the Waqf Fund Scheme management. Originality/value – The paper is the first attempt to address the Waqf Fund Scheme contributions by MAINPP, particularly in Penang.

Examining consumer responses to cross-border brand acquisitions

2018 ◽  
Vol 52 (7/8) ◽  
pp. 1727-1749 ◽  
Author(s):  
Xiang Fang ◽  
Xiaoyu Wang
Keyword(s):  
Design Methodology ◽  
Home Country ◽  
Brand Image ◽  
Hierarchical Regression ◽  
Chinese Consumers ◽  
Content Type ◽  
Consumer Responses ◽  
Cross Border ◽  
Practical Implications ◽  
Different Levels

PurposeThe purpose of this study is to investigate the effect of cross-border acquisitions on brand image dimensions (functional, symbolic and global image) of the acquirer brand from a consumer’s perspective.Design/methodology/approachThe authors measured Chinese consumers’ perceptions of eight fictitious cross-border acquisition scenarios and tested the hypotheses by using multiple hierarchical regression.FindingsFirst, the acquisition significantly improves functional, symbolic and global image of the acquirer brand. Second, both image perceptions of the acquirer and the acquired brands before acquisition significantly impact post-image of the acquirer. The effect is greater for pre-image of the acquirer (dominance effect). Finally, brand fit, product fit and country-of-origin fit influence attitude toward the acquisition significantly.Research limitations/implicationsThere are limitations in the generalizations of the findings due to its reliance on a single country (China) and one industry (home appliances).Practical implicationsFirst, engaging in cross-border acquisitions significantly enhances the brand image of the acquirer brand. The global image has the largest improvement. Second, practitioners should carefully consider different levels of fit before the acquisition.Originality/valueThis study contributes to the extant literature by investigating brand acquisitions from the perspective of home country consumers (acquirer) and integrating multiple brand image dimensions and various levels of fit simultaneously.

scholarly journals Fiat-Chrysler deal: looking for a good returns from M & A

2015 ◽  
Vol 36 (4) ◽  
pp. 23-33 ◽  
Author(s):  
Bernardo Bertoldi ◽  
Chiara Giachino ◽  
Stefano Bernard ◽  
Virginia Prudenza
Keyword(s):  
Best Practices ◽  
Design Methodology ◽  
Public Information ◽  
Qualitative Approach ◽  
Lessons Learned ◽  
Content Type ◽  
Cross Border ◽  
Key Factor ◽  
Key Steps ◽  
Practical Implications

Purpose – The aim of this paper is to investigate the cross-border acquisition’s process through the Fiat-Chrysler case. Many automotive companies have considered cross-border mergers and acquisition (M & A) as a necessary step to face increasing competition and globalization, but only few of them were successful. In particular, some best practices in terms of lessons-learned are highlighted. Design/methodology/approach – The paper is based on the analysis of a cross-border acquisition: the qualitative approach allows authors to better understand all the dynamics, complexities and problems that characterize companies facing this process (Yin, 1984). Authors used public information, Internet sources and Fiat’s documents to gather all the necessary information. Findings – In a cross-border acquisition, compatibility and complementarity of products and markets are fundamentals, whereas unmanaged cultural differences, as well as misunderstanding of the real motivations, are a slow but deadly poison: integration and a clear common focus on the final target are key factor for success. Research limitations/implications – The investigation is limited to the strategy used by Fiat-Chrysler. If the authors’ suggestions can be confirmed or improved by using other case studies, guidelines could be very useful to companies dealing with M & A. Practical implications – The paper offers recommendations on how big companies can manage a cross-border acquisition, illustrates the key steps to be successful and tries to define the necessary elements for a successful M & A. Originality/value – The paper shows how two real multinational companies operating in the automotive sector have decided to become one entity; moreover, it highlights the fundamental steps of the process, giving to the management a good example of what must happen in reality.

Sovereign entrepreneurship

2018 ◽  
Vol 7 (4) ◽  
pp. 411-427 ◽  
Author(s):  
Alexander Salter
Keyword(s):  
Economic Development ◽  
Property Rights ◽  
Design Methodology ◽  
Special Kind ◽  
Constitutional Change ◽  
Historical Survey ◽  
Content Type ◽  
Political Entrepreneurship ◽  
Political Economic ◽  
Practical Implications

Purpose The purpose of this paper is to develop a theory of sovereign entrepreneurship, which is a special kind of political entrepreneurship. Design/methodology/approach This paper uses qualitative methods/historical survey. Findings Sovereignty is rooted in self-enforced exchange of political property rights. Sovereign entrepreneurship is the creative employment of political property rights to advance a plan. Research limitations/implications Because a polity’s constitution is determined by its distribution of political property rights, sovereign entrepreneurship and constitutional change are necessarily linked. The author illustrated how sovereign entrepreneurship can be applied by using it to explain the rise of modern states. Practical implications In addition to studying instances of sovereign entrepreneurship in distant history, scholars can apply it to recent history. Sovereign entrepreneurship can be especially helpful as a tool for doing analytic narratives of low-n cases of political-economic development, especially when those polities attract interests for being “development miracles.” Originality/value This paper uses treats sovereignty as a political property right.

Being Jean-Baptiste Grenouille: on the trail of consumers' olfactory perceptions

2020 ◽  
Vol 20 (2) ◽  
pp. 188-204
Author(s):  
Ibrahim Taylan Dortyol
Keyword(s):  
Research Method ◽  
Design Methodology ◽  
Qualitative Approach ◽  
Comprehensive Understanding ◽  
Content Type ◽  
Sensory Marketing ◽  
Hierarchical Value Map ◽  
Zaltman Metaphor Elicitation Technique ◽  
Avoidance Reactions ◽  
Practical Implications

PurposeThis research aims to uncover consumers' deeply hidden thoughts and feelings about store scent and its effects on shopping experiences.Design/methodology/approachFollowing a qualitative approach, this research uses Zaltman metaphor elicitation technique (ZMET). All the steps of the ZMET have been performed, and important constructs and contents have been explored.FindingsUltimately, a hierarchical value map was presented. Accordingly, the naturalness and intensity of the scent played a prominent part in its effectiveness. The pleasantness and complexity of the scent, the malodor, congruity and incongruity of the scent, as well as nostalgia, were seen as the predominant originator constructs that resulted in approach or avoidance reactions.Research limitations/implicationsThese findings have practical implications for managers seeking to design a store atmospherics making way for consumers to engage with the store and the brand. The cultural milieu in which the study was performed could be seen as a possible limitation of the study. This cultural angle should also be taken into consideration while the findings were considered.Originality/valueUsing ZMET as an innovative research method makes the study significant. By doing so, the metaphors of consumption are extended to the sensory marketing field to provide a more comprehensive understanding on the effects of store scent. Moreover, the study contributes to the existing literature of smell marketing.

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