Teaching the reference interview through practice-based assignments

2016 ◽  
Vol 44 (3) ◽  
pp. 390-410 ◽  
Author(s):  
Laura Saunders

Purpose This study aims to explore the effectiveness and learning outcomes of two reference interview assignments – one in which students worked with a family member or friend and a “practice-based” assignment in which students were paired with other graduate students working on a class assignment. Design/methodology/approach Students completed reflective essay and submitted a survey rating their perceptions of their patrons’ satisfaction, completeness of the answer and overall success of the transaction. Findings Students in both classes were successful and applied the skills and competencies of the reference interview, but students with the practice-based assignment had a more realistic experience and were somewhat less confident about their performance. Practical implications The study offers some implications and suggestions for a more effective and realistic approach to teaching the reference interview. Originality/value There is a lack of literature on how to teach the reference interview and on the effectiveness of different types of assignments. This study addresses that gap and the results of this study will be of interest to Library and Information Science faculty, as well as library directors and reference managers who might offer training to staff.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
JJ Pionke

PurposeThis article presents a secondary analysis of previously published data in order to drive discussion of the library profession’s current state of preparedness in working with patrons with disabilities.Design/methodology/approachThis article used a secondary analysis of survey data that have been previously published to determine what the continuum of data said about the current state of preparedness in the profession when working with people with disabilities.FindingsA comparison of the data from both surveys reveals that there are not only gaps in library graduate school education related to disability and accessibility but also that those gaps are not being addressed through professional development and staff training after students enter the workforce.Research limitations/implicationsThis was a secondary analysis of data, so no new data could be added. There was also no representation from library graduate school administration.Practical implicationsAn awareness is built that there needs to be more instruction for library graduate students and library employees on topics related to disability, accessibility and assistive technologies.Originality/valueThe topic has never been studied before in this kind of continuum of data, and the use of the secondary analysis of data with the library and information science profession is exceedingly rare.


2019 ◽  
Vol 120 (1/2) ◽  
pp. 119-132 ◽  
Author(s):  
Nicole A. Cooke

Purpose This paper aims to suggest that classroom instructors should reflect and revise their pedagogy to lead a classroom designed to produce future information professionals who will be prepared to serve their communities in a radical way. Design/methodology/approach The paper reviews the literature related to radical and humanizing pedagogies and then features an auto ethnographic case study which details how the author implemented some of the strategies. Findings Formal study of pedagogy can improve the library and information science (LIS) teaching and learning process. Practical implications Examining pedagogy in a formal way yields concrete suggestions for improving classroom management and content delivery. Social implications Using a radical pedagogy can improve relationships between teachers and learners, and learners will be able to model the classroom strategies in their own professional practice. Originality/value The study builds upon current examples of radical practice in the field and examines how such practices can be instilled even earlier in LIS graduate classrooms.


2020 ◽  
Vol 37 (3) ◽  
pp. 1-5
Author(s):  
Muhammad Anwar ◽  
Tang Zhiwei

Purpose The aim of this study is to determine the relationship between social media and libraries in terms of marketing. The present research is to find out the factors and impact as well as the issues related to libraries and marketing using social media. This study will give massive information regarding social media use for the marketing of library sources and services. Design/methodology/approach This study so far has been taken into account to review all the related literature of social media and library marketing. All the related literature studies were reviewed according to the suggested objectives of the study. Findings The present study reveals after reviewing literature that there is a great impact of social media on libraries. The literature shows that social media is the biggest change in the twenty-firstst century for library professionals and librarians. The reviewed literature studies have discovered that the libraries are facing too many challenges and issues to the adoption of social media for the marketing of library sources and services. The collected and analyzed works of the literature indicated that social media would be the best tool to promote library sources and services. Research limitations/implications This research or study can serve the LIS professionals and librarians in the field of library and information science and librarianships that they are looking for the adoption and application of social media in the marketing of library sources and services to the targeted customers. Practical implications This research or study can serve the LIS professionals and Librarians in the field of library and information science and librarianships that they are looking for the adoption and application of social media in the marketing of library sources and services to the targeted customers. Originality/value To the best of the authors’ knowledge, this study is one of the first among those researches that is to disclose the close relationship between social media and libraries in terms of marketing of library sources and services.


2017 ◽  
Vol 73 (5) ◽  
pp. 843-857 ◽  
Author(s):  
Heather Hill ◽  
Jen J.L. Pecoskie

Purpose Fanfiction communities are actively engaged in creating cultural products. These large online communities have created and developed conventions that guide their solutions to gathering and presenting their work. The purpose of this paper is to investigate those conventions looking for evidence of information-related pursuits as serious leisure (SL) (Stebbins, 2007). Design/methodology/approach A diverse collection of fanfiction publishing platforms, blogs, and associated websites were subject to a qualitative inductive analysis (Lincoln and Guba, 1985). Platforms included both generalist sites like Archive of Our Own and more focused sites such as Teen Wolf Fic Finder. Findings Findings show significant information-related activities around collecting, wayfinding, and organizing. Collecting centers on platform policies focused on scope. Wayfinding relates to peer review as well as various reference-like work including reader’s advisory, reference questioning, and the creation of pathfinders. Organizing looks to the unique organizational schema created and used by the fanfiction communities. Research limitations/implications The authors explore implications of these activities in reference to the fanfiction community and the library and information science (LIS) discipline. The fanfiction community is shifting out of an ephemeral existence and into one of a more permanent digital heritage. Fanfiction is an SL pursuit that also has much to offer for consideration to the LIS discipline. Practical implications With respect to the wayfinding and organizing conventions of fanfiction communities, these activities provide librarianship with the opportunity to consider traditional activities in new ways. Originality/value Fanfiction is a little studied phenomenon in SL and in LIS. This research provides connections to both areas.


2015 ◽  
Vol 33 (3) ◽  
pp. 439-459 ◽  
Author(s):  
Anika Meyer ◽  
Ina Fourie

Purpose – The purpose of this paper is to explore the value of utilising a holistic ergonomic approach, covering engineering, cognitive and social perspectives, to cultivate beneficial and productive collaborative information seeking (CIS) systems and environments, specifically with regard to three main CIS pillars (control, communication and awareness). Design/methodology/approach – A qualitative research approach, based on a selective corpus of CIS literature, was utilised to perform a content analysis to note if terms and concepts normally associated with engineering, cognitive and social ergonomics can be used to eliminate terms reflecting issues related to three CIS pillars (control, communication and awareness) that can benefit from a holistic ergonomic approach. Findings – The content analysis revealed that a fairly extensive amount of holistic ergonomic terminology is prominent within the CIS literature, therefore establishing a connection between the two disciplines: CIS and ergonomics. This suggests that CIS system issues could benefit from the insights of a holistic ergonomic approach. Research limitations/implications – Since this is an exploratory study the scope of CIS literature utilised in the content analysis was limited to a selection considered most important by the authors; this should be supplemented by further research. Practical implications – Intended to instigate interest in further exploration of the beneficial and productive implications and practical application of holistic ergonomics in designing CIS systems and environments. Originality/value – This is the first research paper in the Library and Information Science literature that explores the potential of utilising holistic ergonomics to cultivate CIS systems and environments.


2016 ◽  
Vol 29 (3) ◽  
pp. 142-150
Author(s):  
Philip Bradley White

Purpose This paper aims to discuss the value of the Master of Library and Information Science degree from the perspective of a recent graduate and practicing academic librarian. Design/methodology/approach The paper is a viewpoint supported by current literature and practical experience. Findings The author presents ideas for integrating theory into skills-based education and advocates for greater emphasis on technical skill development in Library and Information Science (LIS) education. Practical implications LIS educators may benefit from a recent graduate’s evaluation of LIS education because it relates to hireability and job performance. Originality/value The paper represents the author’s points of view.


2014 ◽  
Vol 70 (1) ◽  
pp. 25-51 ◽  
Author(s):  
Peter Johan Lor

Purpose – This article is intended to stimulate theoretical reflection in international comparative studies in library and information science (comparative LIS). Design/methodology/approach – The need for theory is emphasized and shortcomings in comparative LIS in respect of theory are identified. On the basis of literature from other comparative disciplines, a framework for examining issues of metatheory, methodology and methods is constructed. Against this background the role of theory and metatheory in the literature of comparative LIS is evaluated. General observations are illustrated using examples selected from comparative studies in LIS. Findings – Much of the literature of comparative LIS is atheoretical and based on assumptions that reflect naive empiricism. Most comparativists in LIS fail to link their work to that of colleagues, so that no body of theory is built up. Insufficient use is made of theory from other social science disciplines. There is a little evidence of awareness of metatheoretical assumptions in the sociological, teleological, ontological, epistemological and ethical dimensions. Research limitations/implications – While general observations are presented about the literature of comparative LIS, this is not a bibliometric study. Issues of methodology and method are not dealt with. Practical implications – Recommendations are made for improving teaching and research in comparative LIS. Concepts presented here are of value to the wider LIS community, particularly in internationally oriented research and practice. Originality/value – Since the 1980s there has been very little conceptual and methodological reflection on comparative LIS. This article alerts the LIS profession to new thinking in other comparative disciplines.


2015 ◽  
Vol 71 (2) ◽  
pp. 233-252 ◽  
Author(s):  
Ruben Verborgh ◽  
Seth van Hooland ◽  
Aaron Straup Cope ◽  
Sebastian Chan ◽  
Erik Mannens ◽  
...  

Purpose – The purpose of this paper is to revisit a decade after its conception the Representational State Transfer (REST) architectural style and analyzes its relevance to address current challenges from the Library and Information Science (LIS) discipline. Design/methodology/approach – Conceptual aspects of REST are reviewed and a generic architecture to support REST is presented. The relevance of the architecture is demonstrated with the help of a case study based on the collection registration database of the Cooper-Hewitt National Design Museum. Findings – The authors argue that the “resources and representations” model of REST is a sustainable way for the management of web resources in a context of constant technological evolutions. Practical implications – When making information resources available on the web, a resource-oriented publishing model can avoid the costs associated with the creation of multiple interfaces. Originality/value – This paper re-examines the conceptual merits of REST and translates the architecture into actionable recommendations for institutions that publish resources.


2016 ◽  
Vol 34 (1) ◽  
pp. 87-103 ◽  
Author(s):  
Marietjie De Beer ◽  
Marieta Van der Merwe ◽  
Liezl Ball ◽  
Ina Fourie

Purpose – The purpose of this paper is to explore the challenges faced by national libraries regarding the legal deposit of electronic books, and to make recommendations for issues to consider – especially with regard to developing, planning and implementing. Design/methodology/approach – Literature published from 2000 to 2014 on legal deposit of electronic publications was examined. Key databases covering library and information science were searched, and case studies, general reviews, research papers/reports and view point articles were considered. Findings – National libraries embarking on projects on legal deposit of electronic books need to consider the collection, preservation and accessibility of the legal deposit collection. They face challenges regarding legal deposit legislation and institutional policy, legal considerations such as copyright, environmental factors, established mechanisms for deposit, information retrieval and access, preservation, human resources, financial implications and trust. Further research and continued monitoring of issues of concern and changes are required due to technological developments and the obsolescence of technology. Practical implications – The review raises awareness of issues that need to be considered by national libraries and other repositories to manage the legal deposit of electronic books in their institutions. Originality/value – The review can serve as a guide for nations (particularly in developing countries) to embark on the legal deposit of electronic publications, specifically electronic books.


2016 ◽  
Vol 65 (1/2) ◽  
pp. 20-32 ◽  
Author(s):  
Anne Uukkivi

Purpose – The purpose of this paper is to discuss the personal factors for both the students and the lecturers that support intercultural communication in library and information science (LIS) e-learning. Research was conducted to explore the factors supporting intercultural communication in LIS e-learning. Design/methodology/approach – Using case study, the opinion of students of two LIS curricula about the factors that support intercultural communication in e-learning has been determined. The data have been collected using e-interviews and document analysis. Document analysis and constant comparative analysis method were used for analysing collected data. Findings – Intercultural communication in the e-learning of LIS curriculum was supported by pedagogical, personal, cultural and technological factors. In this paper, the personal factors are emphasised. These factors are the supporting characteristics of the students and lecturers, their motivation, similarities between co-students and the competence of the students. Practical implications – Results of the research project are necessary to improve the curricula and to plan and conduct learning process. The results explain possibilities for supporting the students in international e-learning. Originality/value – The results of the present study concerning the personal factors and their respective support differed – when compared to previous studies – in the following aspects: LIS students brought forward the characteristics that support intercultural communication in e-learning, were willing to gain extra knowledge and skills and considered information literacy and knowledge about written communication important but, at the same time, less-often mentioned the problems emerging from lags.


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