Determining Catering Supply Chain Performance using Supply Chain Operations Reference and Analytical Hierarchy Process

This study uses the Supply Chain Operation Reference (SCOR) and Analytical Hierarchy Process(AHP) methods. From the result of research using Supply Chain Operation Reference (SCOR) method and Analytical Hierarchy Process (AHP) produced 27 KPI where for plan perspective there are 4 KPI consisting of reliability 2 KPI, responsiveness 2 KPI. For a source perspective there are 8 KPI consisting of reliability 4 KPI, responsiveness 2 KPI, Flexibility 2 KPI. Make perspective there are 7 KPI consisting of reliability 3 KPI, responsiveness 2 KPI, flexibility 2 KPI. For a delivery perspective there are 5 KPIs that consist of 3 KPI reliability, 2 KPI responsiveness. Then for the return perspective there are 4 KPI consisting of 2 KPI reliability, 2 KPI responsiveness. Then with the Analytical Hierarchy Process (AHP) method produced a delivery perspective is the perspective with the highest level of importance on the supply chain performance of PT. MSM. With the results of this performance measurement can be used as a benchmark for the company to get optimal performance.

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Pengukuran Produktivitas Supply Chain Management Liquefied Natural Gas di PT. X (Persero) dengan Metode Objective Matrix dan Analytical Hierarchy Process

INOBIS Jurnal Inovasi Bisnis dan Manajemen Indonesia ◽

10.31842/jurnal-inobis.v3i1.126 ◽

2019 ◽

Vol 3 (1) ◽

pp. 136-152

Author(s):

Dwi Nurma Heitasari ◽

Ibnu Lukman Pratama ◽

Melda Anggra Puspita

Keyword(s):

Supply Chain ◽

Supply Chain Management ◽

Natural Gas ◽

Analytical Hierarchy Process ◽

Performance Indicators ◽

Liquefied Natural Gas ◽

Supply Chain Performance ◽

Chain Management ◽

Fishbone Diagram ◽

Hierarchy Process

PT. X (Persero) merupakan perusahaan yang bergerak di bidang jasa logistik dalam sektor energi. Salah satu pelayanan jasa logistik PT. X (Persero) adalah penyediaan penyewaan jasa fasilitas midstream supply chain untuk produk Liquefied Natural Gas (LNG). Guna menciptakan supply chain logistik energi yang efisien, pengukuran produktivitas Supply Chain Management (SCM) tentu menjadi komponen yang sangat fundamental. Dalam rangka mendukung proses tersebut, dilakukan scoring system dengan metode Objective Matrix (OMAX) dan pembobotan dengan metode Analytical Hierarchy Process (AHP). Parameter pengukuran produktivitas SCM yang digunakan adalah empat proses inti dalam Supply Chain Operations Reference (SCOR), yakni plan, source, make, dan deliver, serta 16 Key Performance Indicators (KPI) perusahaan. Hasil dari penelitian ini menunjukkan bahwa indeks produktivitas untuk proses inti plan dan deliver pada tahun 2019 telah mencapai target yang ditetapkan dengan angka pencapaian 1000%. Sementara untuk proses inti source dan make, terjadi fluktuasi indeks produktivitas yang signifikan karena adanya beberapa pencapaian KPI yang menyimpang. Sehingga, dalam penelitian ini, dilakukan penelusuran sebab akibat terjadinya permasalahan, serta pemberian rekomendasi terkait upaya peningkatan dengan penyusunan fishbone diagram berdasarkan pendekatan manpower, machine, mother nature, material, method, dan measurement. Kata Kunci: Produktivitas, Supply Chain, Performance Indicators

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Penggunaan Analytical Hierarchy Process (AHP) pada Penentuan Prioritas Supplier Food Chemical di PT. Garuda Hidrotive Internasional

Elinvo (Electronics Informatics and Vocational Education) ◽

10.21831/elinvo.v5i2.35187 ◽

2021 ◽

Vol 5 (2) ◽

pp. 149-160

Author(s):

Nehemia Hadiwijaya ◽

Jenie Sundari

Keyword(s):

Decision Making ◽

Supply Chain ◽

Analytical Hierarchy Process ◽

Supplier Selection ◽

Sampling Technique ◽

Supply Chain Performance ◽

Ahp Method ◽

Hierarchy Process ◽

Selection Of ◽

Process Method

Abstract-Supplier selection is one of the important things in purchasing activities for companies. Supplier selection is a multi-criteria problem which includes quantitative and qualitative factors. One method that can be used for supplier selection is the AHP (Analytical Hierarchy Process) method. The problems that will be discussed in this study are: (1) how is the order of priority criteria and sub-criteria in the selection of suppliers at PT Garuda Hidrotive International? (2) which supplier / supplier should PT Garuda Hidrotive International choose based on the AHP method? The sampling technique uses judgment sampling because the AHP method requires dependence on a group of experts according to the types of specialists involved in decision making. Based on the results of the analysis, the advice that can be given is, if the company will develop a partnership with suppliers, the company is preferred to choose supplier X as a supplier food chemical for the company because supplier X is the best supplier that has the highest overall value. With this partnership, the supply chain performance between suppliers and companies will be better and can facilitate the overall production activities.

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Pengukuran Kinerja Rantai Pasok pada PT. Louserindo Megah Permai Menggunakan Model SCOR dan FAHP

JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI ◽

10.36722/sst.v3i4.230 ◽

2017 ◽

Vol 3 (4) ◽

pp. 163 ◽

Cited By ~ 3

Author(s):

Sarah Azmiyati ◽

Syarif Hidayat

Keyword(s):

Supply Chain ◽

Supply Chain Management ◽

Analytical Hierarchy Process ◽

Cycle Time ◽

Supply Chain Performance ◽

Product Cycle ◽

Fuzzy Analytical Hierarchy Process ◽

Chain Management ◽

Delivery Performance ◽

Hierarchy Process

Abstrak - Tantangan yang dihadapi dunia manufaktur, seiring dengan berkembangnya zaman selalu berubah dan semakin berat dari masa ke masa. Keunggulan bersaing pada era ini tidak hanya ditentukan oleh kemampuan suatu industri dalam menciptakan banyak output persatuan waktu. Produktifitas memang penting, tetapi tidak cukup sebagai bekal untuk bersaing dipasar. Pelanggan mulai bisa membedakan produk berdasarkan kualitasnya. Kualitas produk pun sangat bergantung pada proses, manusia, dan sistem secara keseluruhan. Pengendalian kualitas tidak lagi cukup hanya dilakukan dengan model inspeksi produk, tetapi lebih fundamental dengan melihat proses. PT. Louserindo Megah Permai (LMP) merupakan perusahaan yang menerapkan manajemen rantai pasok pada setiap proses produksinya. Pada penelitian ini akan dilakukan pengukuran kinerja terhadap manajemen rantai pasok pada proses elemen stage finished product dan release finished product to deliver pada LMP. Metode yang dipakai dalam mengukur kinerja tersebut adalah metode SCOR yang dibantu dengan metode FAHP (Fuzzy Analytical Hierarchy Process) dalam proses menentukan bobot pada setiap metrics. Dari hasil perhitungan tersebut maka akan diketahui indikator kinerja perusahaan yang tergolong rendah sehingga bisa diberikan usulan perbaikan serta diketahui metrics apa saja yang sangat mempengaruhi kinerja pekerja pada LMP. Penelitian ini dilakukan berdasarkan pada penurunan selama 4 tahun terakhir (2010-2014) di LMP pada tingkat penjualan lift dan hanya mengalami kenaikan sebesar rata-rata hanya 10%. Oleh karena itu perusahaan perlu melakukan pengukuran kinerja supply chain untuk mengetahui sejauh mana performansi supply chain perusahaan telah tercapai. 2. Dari hasil pengukuran kinerja rantai pasok LMP untuk periode tahun 2015, didapatkan nilai kinerja sebesar 73.82%, yang termasuk dalam kategori Good menurut Hvolby (2000). Dari perhitungan pada indikator kinerja SCOR yang telah dilakukan, didapatkan 9 metrics yang nilai kinerjanya rendah, yaitu: Delivery Performance to Customer Commit Date [60%], %Faultless Installation [55%], Days Payable Outstanding [25%], Rout Shipments Cycle Time [60%], Deliver Cycle Time [30%], Ship Product Cycle Time [60%], Load Vehicle & Generate Shipping Documentation Cycle Time [60%] dan Install Product Cycle Time [30%]. Kata Kunci – Pengukuran kinerja, Manajemen Rantai Pasok, SCOR, Fuzzy Analytical Hierarchy Process Abstract - The challenges faced the manufacturing world, along with the evolution of the ever changing and increasingly heavy from time to time. Competitive advantage in this era not only determined by the ability of industry in creating a lot of unity output time. Productivity is important but enough as a provision to complete in the market. Customer can be begin to differentiate products based on their quality. Product quality is highly dependent on process, human, and system as a whole. Quality control is not only done with the product inspection model, but more fundamentally by looking at the process. PT. Louserindo Megah Permai is company that implemented supply chain management in each production process. In this research, performance measurement of supply chain management on stage finish product element process and finished product to deliver on LMP. The method used in measuring the performance is SCOR method wich is assisted by FAHP (Fuzzy Analytical Hierarchy Process) method in the process determining the weight of each metrics. From the results of these calculations it will be known indicators of company performance are low so that it can be given suggestions for improvement and known metrics what are affecting the performance of workers in LMP. This study is based on decline over the last 4 year (2010-2014) in LMP at the level of elevator sales and only increased by on average of only 10%. Therefore, companies need to measure supply chain performance to know the extent to which the company's supply chain performance has been achieved. 2. From the results of LMP supply chain performance measurement for the period of 2015, obtained a performance value of 73.82%, which is included in the category of Good according to Hvolby (2000). From the calculation on SCOR performance indicator that has been done, got 9 metrics that its performance value is low, that is: Delivery Performance to Customer Commit Date [60%],% Faultless Installation [55%], Days Payable Outstanding [25%], Rout Shipments Cycle Time [60%], Deliver Cycle Time [30%], Ship Product Cycle Time [60%], Load Vehicle & Generate Shipping Documentation Cycle Time [60%] and Install Product Cycle Time [30%]. Keywords – Performance Measurements, Supply Chain Management, SCOR, Fuzzy Analytical Hierarchy Process

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ANALISIS EFISIENSI KINERJA RANTAI PASOK IKAN TUNA PADA CV. TUAH BAHARI DAN PT. NAGATA PRIMA TUNA DI BANDA ACEH

Marine Fisheries Journal of Marine Fisheries Technology and Management ◽

10.29244/jmf.9.2.169-181 ◽

2018 ◽

Vol 9 (2) ◽

pp. 169

Author(s):

Teuku Athaillah ◽

Ahmad Humam Hamid ◽

. Indra

Keyword(s):

Supply Chain ◽

Analytical Hierarchy Process ◽

Performance Indicator ◽

Descriptive Analysis ◽

Supply Chain Performance ◽

Information Flows ◽

Key Performance Indicator ◽

Tuna Fish ◽

Hierarchy Process ◽

Banda Aceh

ABSTRACTTuna fish is one of the easily perishable consumed food. Therefore before it reaches the consumers a well-designed and well-prepared supply management system is required The objectives of the research are to analyze the product, financial and information flows of tuna fish chain of supply in Banda Aceh through analyzing the performance efficiency of tuna fish supply chain performance at CV Tuah Bahari and PT Nagata Prima Tuna in Banda Aceh. Descriptive analysis is the method used to analyze the product, financial and information flows. Supply Chain Operation Reference (SCOR). Is the method used to measure the supply chain performance efficiency. SCOR preceded with hierarchy preparation based on the SCOR process, i.e. plan, source, make, delivery and return with common dimensions i.e. reliability, responsiveness, flexibility, cost and asset. The supply chain performance efficiency measurement in this research is also supported by the Analytical Hierarchy Process (AHP) and Objective Matrix (OMAX) methods The result of the research pointed out that the tuna fish product and information flow at CV Tuah Bahari and PT Nagata Prima Tuna is not optimal yet, while the financial flow is optimal. In the outcome of CV Tuah Bahari performance efficiency, 4 KPI (Key Performance Indicator) is at Poor category, while at PT Nagata Prima 9 KPI are categorized as Poor. The total performance value of the company is at Average category, with total index value of 62.9 and PT Nagata Prima Tuna 52.7. Keywords: performance efficiency, SCOR, supply chain, tuna fish ABSTRAKIkan tuna tergolong bahan pangan yang memiliki karakteristik mudah rusak. Oleh karena itu, untuk sampai ke konsumen diperlukan suatu sistem manajemen rantai pasok yang baik dan memadai. Tujuan penelitian ini adalah untuk menganalisis aliran produk, aliran keuangan dan aliran informasi pada rantai pasok ikan tuna di Banda Aceh, dengan menganalisis efisiensi kinerja rantai pasok ikan tuna pada CV. Tuah Bahari dan PT Nagata Prima Tuna di Banda Aceh. Metode yang digunakan untuk menganalisis aliran produk, aliran keuangan, dan aliran informasi adalah analisis deskriptif. Metode yang digunakan untuk mengukur efisiensi kinerja rantai pasok adalah Supply Chain Operation Reference (SCOR). SCOR diawali dengan pembuatan hierarki awal yang didasarkan pada proses dalam SCOR, yaitu plan, source, make, delivery, dan return dengan dimensi umum, yaitu reliability, responsiveness, flexibility, cost, dan asset. Pengukuran efisiensi kinerja rantai pasok dalam penelitian ini juga didukung dengan metode Analytical Hierarchy Process (AHP) dan Objective Matrix (OMAX). Hasil penelitian menunjukkan bahwa aliran produk dan aliran informasi rantai pasok ikan tuna di CV. Tuah Bahari dan PT. Nagata Prima Tuna belum optimal, sedangkan aliran keuangan sudah optimal. Hasil pengukuran efisiensi kinerja CV. Tuah Bahari, 4 KPI (Key Performance Indicator) berada pada kategori Poor, sementara pada PT Nagata Prima Tuna terdapat 9 KPI berada pada kategori Poor. Total nilai performansi kedua perusahaan berada pada katagori Average, dengan nilai Index Total CV. Tuah Bahari 62.9 dan PT. Nagata Prima Tuna 52.7.Kata kunci: efisiensi kinerja, SCOR, rantai pasok, ikan tuna

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