Perceived organizational support in typical versus atypical workers: Associations with job performance and organizational citizenship behavior

Author(s):  
Xiao-lang Liu ◽  
Shan-shi Liu ◽  
Hai-bin Luo ◽  
Bing Ma
2017 ◽  
Vol 13 (2) ◽  
pp. 139
Author(s):  
Rahmi Mutiadewi Dalimunthe

<p>The background of this research is hospitals nowadays both private hospitals and public hospitals in many countries inclusive Indonesia are constantly adapting to the challenges of both the external and internal environment. Therefore, the hospitals must pay attention to the market and relevant changes to rearrange the state of strategic management for improving job performance of their employees in order to enhance customers satisfaction.</p><p>The main objective of this research was to explore the effects of perceived organizational support, empowerment, and organizational citizenship behavior on job performance.</p><p>The Data for this study were collected using purposive sampling techniques to 250 u.s. nurses samples in private hospitals that operating in Jakarta. A total of 220 questionnaires were retrieved and out of which 13 were invalid. Therefore, 207 questionnaires were usable for analysis, representing the usable response rate of 82.8% SPSS for windows version 19 was self-employed for data analysis to explore descriptive statistics , and correlation analysis. For testing hypotheses was using multiple regression and hierarchical multiple regression by reviewing the regression coefficients and coefficients of determination with a level of significant of  0.5</p><p>The results of this research that the effect of perceived organizational support was found positively and significantly influenced job performance; the effect of organizational citizenship behavior was found positively and significantly influenced the on-the-job performance. The conclusion of this research is that the three hypotheses that were being given can be accepted. The limitations of this study, production management, implication, and suggestions for future research are discussed in this thesis.</p>


2019 ◽  
Vol 1 (4) ◽  
pp. 19-26
Author(s):  
Ignatius Soni Kurniawan ◽  
Lusia Tria Hatmanti Hutami

This research aims to test the mediation of organizational citizenship behavior between rewards and recognition toward task performance and the mediation of perceived organizational support between feedbacks from job toward task performance. This research performed on SMEs craft employee in Kasongan, Bantul, with total of 114 respondents. The sampling technique used purposive sampling only to employee with two years work experience and concurrently did not work as an owner. The result showed that organizational citizenship behavior did not mediate rewards and recognition toward task performance, but only perceived organizational support mediated between feedbacks from job toward task performance.


2016 ◽  
Vol 4 (1) ◽  
Author(s):  
S. DeviMageshkumar

Organizational citizenship behavior is considered as one of the vital element needed in the organizational to increase organizational effectiveness and productivity. The present study aims to study the influence of organizational commitment and perceived organizational support on organizational citizenship behavior among marketing executives. The study is Ex post facto in nature and the sample consists of 113 Male marketing executives from the sales and Marketing department in a Retail Organization with more than one year experience. The age group ranges from 19-32. The tools used in study include Organizational Commitment Questionnaire (Mowday, Porter & Steers, 1979), Perceived Organizational Support Questionnaire (Rhoades & Eisenberger, 2002) and Organizational Citizenship Behavior Questionnaire (Karunanidhi & Manimala, 2009). The statistical method used for the present study is Pearson’s Product Moment Correlation to find out the relationship among variables. Results of the study indicate that there is significant relationship between organizational commitment and organizational citizenship behavior; there is no significant relationship between perceived organizational support and organizational citizenship behavior and there is no significant relationship between perceived organizational support and organizational commitment. From the present study it is concluded that organizational commitment influence organizational citizenship behavior among marketing executives.


2019 ◽  
Vol 3 (2) ◽  
Author(s):  
Andi Kusuma Negara ◽  
Riska Wahyu Febrianti

Usaha yang dilakukan Pemerintah Kota Tangerang membenahi akuntanbilitas dan transparansi penyelenggaraan pemerintahan cukup berhasil. Penelitian ini bertujuan menganalisis faktor-faktor motivasi pelayanan publik, perceived organizational support dan organizational citizenship behavior yang berpengaruh terhadap peningkatan kinerja organisasi publik di Kota Tangerang. Kecenderungan motivasi pelayanan publik, perceived organizational support dan organizational citizenship behavior diduga dapat mendorong peningkatan kinerja organisasi. Dalam rangka menganalisis faktor-faktor tersebut, maka dikembangkanlah model penelitian yang dibentuk dari telaah pustaka. Model ini memiliki tiga hipotesis dengan empat variabel: motivasi pelayanan publik, perceived organizational support dan organizational citizenship behavior dan kinerja organisasi. Analisis data terhadap 115 individu yang telah berstatus pegawai tetap pada institusi publik.di Kota Tangerang dilakukan dengan menggunakan Structural Equation Modeling (SEM) sebagai alat analisis menggunakan program LISREL 8.8. Pada akhirnya, penelitian ini juga diharapkan dapat menghubungkan hasil penelitian dengan implikasi teoritis dan implikasi kebijakan manajemen Pemerintah Kota Tangerang.Kata Kunci : Motivasi Pelayanan Publik , Perceived Organizational Support, Organizational Citizenship Behavior, Kinerja Organisasi


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