Job Satisfaction Of Restaurant Employees: An Empirical Investigation Using The Minnesota Satisfaction Questionnaire

2003 ◽  
Vol 27 (1) ◽  
pp. 85-100 ◽  
Author(s):  
Murat Hancer ◽  
R. Thomas George
2019 ◽  
Vol 10 (5) ◽  
pp. 12
Author(s):  
Maysoon Abdulkareem ◽  
Khalaf R. Flayeh

The research aims to investigate the relationship between organizational Health and Job satisfaction beside and examine how a job satisfaction is affected by the state of health in an organization.The population includes (80) employees who work in different areas of Baghdad Mayoralty. Questionnaire form was used to collect a required data from sample of research. This questionnaire consists of three parts, First part concern with individual data while the second used to measure the level of health in a survey organization depending on (Karaguzel, 2012) characteristics' that involve (21) statements and the last part measured the degree of Job satisfaction based on (Minnesota Satisfaction Questionnaire-short form) which contain (20) phrases. The questionnaire upon distributed to respondents was translated to Arabic language. So, Acronbach's test using SPSS program for social science to determine the reliability of this instrument that it indicated to the respective value. As well as the statistical results were confirmed the research hypothesizes that refer to strong and significantly as such influence between organizational health and job satisfaction.


1998 ◽  
Vol 86 (1) ◽  
pp. 339-344 ◽  
Author(s):  
Karen O'Quin ◽  
Sandra LoTempio

Questionnaires were completed by 91 respondents employed by two human services agencies: 63 employees of a stable (no layoffs in eight years) organization, and 28 employees of a nonstable organization (which had experienced recent layoffs, and in which many employees were supported by grant funding which varied from year to year). The questionnaire included respondents' perceptions of job security and satisfaction with pay (measured with subscales of the Minnesota Satisfaction Questionnaire), over-all job satisfaction (measured with the Porter Need Satisfaction Questionnaire), and additional measures of intention to turnover, absenteeism, productivity, etc. A 2 (agency) × 2 (high/low security) multivariate analysis of variance indicated that ratings of job insecurity were significantly related to job dissatisfaction in the agency perceived as nonstable but not in the agency perceived as stable. In both agencies, ratings of turnover intentions and pessimism about the future of the agency were higher among employees who reported feelings of insecurity. There were no differences in perceived absenteeism or productivity between employees of the two agencies.


2013 ◽  
Vol 10 (4) ◽  
pp. 390-399 ◽  
Author(s):  
Jeevarathnam Parthasarathy Govender ◽  
Hari Lall Garbharran ◽  
Roland Loganathan

Research has suggested a relationship between leadership style and job satisfaction. This paper examines this relationship in the context of a developing country, viz., South Africa. The objective of the paper is to assess the relationship between the two variables as well as the influence of biographical variables on leadership style and job satisfaction. The survey was based on the Minnesota Satisfaction Questionnaire and the Multifactor Leadership Questionnaire. The results suggest a significant correlation between the three leadership styles, viz., transformational leadership, transactional leadership and laissez-faire leadership, and job satisfaction. There were no significant differences between the biographical variables and the three leadership styles.


2016 ◽  
Vol 7 (3) ◽  
pp. 841-845
Author(s):  
Syeda Ayat-e-Zainab Ali ◽  
Maryam Afridi ◽  
Marrium Shafi ◽  
Huda Munawar ◽  
Mahmood Alvi

Incentives either tangible or intangible are the most important or convenient resources that became the basis of workers satisfaction with their jobs. The study attempts to explore the relationship between tangible or intangible incentives and job satisfaction among workers. To achieve the objective, a sample of 100 workers were selected from Pakistan Ordinance Factory, Wah Cantt, Pakistan on basis of purposive sampling technique. Data is collected through the use of reward system questionnaire and Minnesota Satisfaction questionnaire. Statistical Package for social sciences (version, 21) was used for the analyses of data. Results showed that both tangible or intangible incentives are positively related to job satisfaction among workers. Thus, at work settings the rise in the use of incentives is associated with high job satisfaction.


1998 ◽  
Vol 1 (1) ◽  
pp. 73-84 ◽  
Author(s):  
A. B. Boshoff ◽  
C. Hoole

The notion of portability of constructs measured by psychometric instruments is introduced. Psychometric investigations by means of Principal Components Analyses, Item Analyses and calculation of Cronbach Alpha on the items of two generally used instruments are described. The results indicate that the constructs measured by the Kanungo Job Involvement Questionnaire and the Minnesota Satisfaction Questionnaire as well as the instruments themselves seem to be robust as far as portability between the Unites States of America and South Africa is concerned.


Jurnal Ecopsy ◽  
2017 ◽  
Vol 3 (2) ◽  
Author(s):  
Ristia Pawesti ◽  
Rinandita Wikansari

ABSTRAK Penelitian ini bertujuan untuk menganalisis pengaruh kepuasan kerja terhadap intensi turnover karyawan pada PetroChina International Companies in Indonesia. Variabel independen dalam penelitian ini yaitu kepuasan kerja yang diukur dengan MSQ (Minnesota Satisfaction Questionnaire) sedangkan variabel dependen dari penelitian ini yaitu intensi turnover diukur dengan berdasarkan teori Abelson sebagai indikator penyusunan. Penelitian ini menggunakan metode kuantitatif dengan kuesioner sebagai instrumen penelitian. Analisis yang digunakan meliputi uji normalitas, uji homogenitas, korelasi, pengujian hipotesis menggunakan t-test partial, dan uji regresi. Hasil penelitian ini memberikan hasil koefisien korelasi sebesar -0,832 yang artinya kepuasan kerja memiliki hubungan yang tinggi dan negatif terhadap intensi turnover karyawan. Dalam pengujian hipotesis diketahui t hitung sebesar |-7,942| > t tabel 2,048 dengan nilai signifikansinya 0,000<0,050 yang artinya kepuasan kerja berpengaruh signifikan dan negatif terhadap intensi turnover karyawan. Koefisien determinasi antara kepuasan kerja dengan intensi turnover adalah 0,693 yang artinya kemampuan variabel kepuasan kerja dalam menjelaskan varians dari variabel intensi turnover adalah 69,3%. Kata kunci: Kepuasan Kerja, Intensi Turnover, MSQ ABSTRACT This research examines the analysis influences of job satisfaction on employee turnover intention at PetroChina International Companies. The independent variable was job satisfaction which was scaled by MSQ (Minnesota Satisfaction Questionnaire) and the dependent variable was turnover intention which was scaled by Abelson’s theory as the instrument indicator. The research used quantitative methods with questionnaire as an research instrument. The analysis includes normality test, homogeneity test, correlation, hypothesis testing using t-test partial and regression test. This study provides correlation coefficient -0,832 which means the job satisfaction has a high negative correlation with turnover intention. In testing hypothesis, known t arithmetic amounted to |-7,942| > t table 2,048 and the significance value 0,000<0,050 which means job satisfaction was significantly and negatively related employee turnover intention. Coefficient of determination between job satisfaction and turnover intention was 0,693, which means the ability of job satisaction variables explain the variance of the variables turnover intention was 69,3%. Key words: Job Satisfaction, Turnover Intention, MSQ


2021 ◽  
Vol 8 (1) ◽  
pp. 97
Author(s):  
Tri Siwi Agustina ◽  
Iqraning Pratiwi Wulansari

ABSTRAKSyarihub adalah pionir layanan transportasi online khusus wanita dan anak – anak di Indonesia. hadir dari keresahan masyarakat, khususnya wanita muslim yang merasakan sulitnya bermobilisasi dengan rasa aman, nyaman serta sekaligus dapat menjaga dirinya dari lawan jenis yang bukan mahrom. Penelitian ini bertujuan untuk mengetahui determinan faktor–faktor yang mempengaruhi kepuasaan kerja pada pengendara ojek online Syarihub. Penelitian ini adalah penelitian kuantitatif eksploratif dengan pengumpulan data menggunakan instrumen berupa kuesioner. Subyek penelitian ini adalah 50 orang pengemudi ojek online Syarihub di Kota Surabaya, Pengumpulan data menggunakan Minnesota Satisfaction Questionnaire (MSQ). Teknik analisa data yang digunakan dalam penelitian ini adalah teknik analisa faktor dengan tahap analisis deskriptif yaitu memberikan gambaran tentang data yang dimiliki. Hasil yang didapat menunjukkan bahwa faktor-faktor determinan kepuasaan kerja pengemudi ojek Syarihub terdiri dari faktor kompensasi, faktor Supervision Human Relations, faktor kondisi kerja, faktor kebijakan perusahaan dan implementasinya, faktor variasi, faktor status sosial. Keenam faktor variabel tersebut dapat dikatakan sebagai variabel baru yang berpengaruh terhadap kepuasaan kerja pengemudi ojek Syarihub. Kata kunci: Kepuasan kerja, Analisis Faktor, Pengemudi Ojek Online Syar’i. ABSTRACTSyarihub is the pioneer of Indonesia's online ride hailling service for women and children and hiring women riders. Syarihub comes from the need of society, especially muslim women who find it difficult to find a secure and comfortabel transportation that at the same time enable them to keep herself separated from the opposite gender. This study aims to find out determinant factors are influencing job satisfaction’s female online motorcycle taxi drivers who work in Syarihub. This study is an explorative quantitative research by collecting data using an instrument in the form of a questionnaire. The research subjects were online Syarihub motorcycle taxi drivers who work in Surabaya totaling 50 people.  Data collected using Minnesota Satisfaction Questionnaire (MSQ). The data analysis technique used in this study is a factor analysis technique with a descriptive analysis stage that provides an overview of the data held. The results showing that the determinants factors are influencing job satisfaction of Syarihub motorcycle taxi drivers consist of compensation factor, human relations supervisory factor, working conditions factor, corporate policy factors and implementation, variation factors, social status factors. The conclusion of the study illustrates that the optimal six factors will increase job satisfaction of Syarihub motorcycle taxi riders.Keywords: Job satisfaction, Factor Analysis, female online motorcycle taxi riders.


2013 ◽  
Vol 20 (4) ◽  
pp. 436-447 ◽  
Author(s):  
Dilek Özden ◽  
Şerife Karagözoğlu ◽  
Gülay Yıldırım

Suffering repeated experiences of moral distress in intensive care units due to applications of futility reflects on nurses’ patient care negatively, increases their burnout, and reduces their job satisfaction. This study was carried out to investigate the levels of job satisfaction and exhaustion suffered by intensive care nurses and the relationship between them through the futility dimension of the issue. The study included 138 intensive care nurses. The data were obtained with the futility questionnaire developed by the researchers, Maslach Burnout Inventory and Minnesota Satisfaction Questionnaire. It was determined that nurses who agreed to the proposition that the application of futility demoralizes health-care professionals had low levels of job satisfaction but high levels of depersonalization. It was determined that nurses had moderate levels of job satisfaction, emotional exhaustion, and personal achievements but high levels of sensitivity. Nurses’ job satisfaction and sensitivities are positively affected when they consider that futility does not contradict the purposes of medicine.


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