Standard Guide for Core Competencies for Aviation Maintenance Personnel

2019 ◽  
Author(s):  
Keyword(s):  
Core Competencies ◽  
Aviation Maintenance ◽  
Maintenance Personnel

A New Model of how People Investigate Incidents

2002 ◽  
Vol 46 (13) ◽  
pp. 1210-1214 ◽  
Author(s):  
C. G. Drury ◽  
K. Woodcock ◽  
I. Richards ◽  
A. Sarac ◽  
K. Shyhalla
Keyword(s):  
Sequence Data ◽  
Causal Factors ◽  
Simulation Methodology ◽  
Aviation Maintenance ◽  
Incident Investigation ◽  
Collection Data ◽  
Interactive Data ◽  
Types Of Information ◽  
Maintenance Personnel ◽  
Information Requests

We used a simulation methodology to provide a direct measurement of how incidents and accidents are investigated. Thirty-seven aviation maintenance personnel with incident investigation experience investigated are six incident scenarios that we developed from actual maintenance incidents. Using a methodology developed by Woodcock and Smiley (1999), participants were given a brief incident description and had to question the experimenter to determine how the incident happened. We counted the number and types of information requests, and recorded their sequence. Based on the sequence data we propose a five-stage model of incident investigation. An initial trigger initiates an interactive data collection/data analysis period, starting by determining spatial and temporal boundaries then investigating in a somewhat sequential manner. A stopping rule is used to determine when to stop investigating and begin the final reporting stage. The number of facts considered grows during the investigation stage, but then decreases at the reporting stage. Thus, basing recommendations on the reports of incidents may not consider all causal factors.

A Human Factors Guide for Aviation Maintenance

1993 ◽  
Vol 37 (1) ◽  
pp. 30-33 ◽  
Author(s):  
James F. Parker
Keyword(s):  
Human Factors ◽  
Federal Aviation Administration ◽  
Job Design ◽  
User Preferences ◽  
Aviation Maintenance ◽  
Air Carrier ◽  
Safety Considerations ◽  
Maintenance Personnel ◽  
Economic Considerations ◽  
Selection Of

Safety considerations require that air carrier maintenance be of the highest quality and essentially error-free. Economic considerations require that maintenance activities be as efficient as possible. Success in meeting both safety and economic goals depends on the performance of those working in the aviation maintenance community. A human factors guide can be of value in supporting and enhancing the performance of aviation maintenance personnel. One end product of the Federal Aviation Administration (FAA) program on “Human Factors in Aviation Maintenance” is a guidebook presenting human factors information oriented specifically toward the air carrier maintenance workforce. The Human Factors Guide presents established principles of job design and work. Coverage is broad and includes a variety of topics considered important in determining maintenance effectiveness and in the control of maintenance error. The preparation of the Human Factors Guide was done in a manner to ensure that needs of users were addressed. Size and format were selected in terms of user preferences. Information obtained through a series of FAA-sponsored human factors meetings plus that gained from a survey of maintenance personnel guided both the selection of topics and the presentation of materials.

Human Factors Training for Aviation Maintenance Personnel

1997 ◽  
Vol 41 (2) ◽  
pp. 1168-1171 ◽  
Author(s):  
William B. Johnson
Keyword(s):  
Human Factors ◽  
Aviation Industry ◽  
Aviation Maintenance ◽  
Course Offerings ◽  
Training Courses ◽  
Course Length ◽  
Maintenance Personnel

There is a growing awareness within the aviation industry that new levels of safety and efficiency can be achieved through attention to the human factors in maintenance. The result is that many airlines are creating human factors training courses for maintenance personnel. At the same time there is an increasing number of consultants offering human factors courses. This paper discusses the growing demand and rationale for training related to human factors in maintenance. The paper describes various course offerings — content, instructor qualifications, course length — and experiences of the author as a provider of maintenance human factors training.

Making a Business Case for the Human Factors Programs in Aviation Maintenance

2000 ◽  
Vol 44 (22) ◽  
pp. 767-770 ◽  
Author(s):  
Manoj S. Patankar ◽  
James C. Taylor
Keyword(s):  
Human Factors ◽  
Airline Industry ◽  
Return On Investment ◽  
Training Programs ◽  
Business Plan ◽  
Business Case ◽  
Financial Success ◽  
Aviation Maintenance ◽  
Maintenance Personnel

A growing challenge to the developers of human factors training programs today is that of financial justification. Most aviation maintenance personnel in the airline industry are aware of human factors issues; however, supervisors and managers continue to be challenged to make a business case for their human factors programs. This paper presents a model for the development of an integrated human factors business plan with return-on-investment calculations. Organizations that have already conducted the training, will find the return-on-investment calculations useful to measure the financial success of their training efforts.

Analysis of employability for the civil aviation maintenance graduates of Turkey

2017 ◽  
Vol 41 (9) ◽  
pp. 800-813 ◽  
Author(s):  
Berrin Denizhan ◽  
Alperen Doğru
Keyword(s):  
Civil Aviation ◽  
Markov Analysis ◽  
Content Type ◽  
Aviation Maintenance ◽  
Staff Members ◽  
The Future ◽  
The Government ◽  
Excess Number ◽  
Personnel Needs ◽  
Maintenance Personnel

Purpose With every passing day, the center of gravity for air traffic for the Middle East and Turkey is shifting toward becoming a center for airway transport, maintenance, repair, overhaul (MRO) and transfer. The MRO sector is gaining importance because of this increase in Turkey. The purpose of this study is to examine the future employability of the graduates receiving civil aviation maintenance training in Turkey. Design/methodology/approach The paper uses past seven years’ data about maintenance personnel of Turkey. It includes all-level students, recently working personnel and retired personnel of each year. Regression analysis and Markov analysis were used to show the prediction of aviation maintenance personnel. Findings The paper provides quantitative results about employability of maintenance personnel under the real numbers of alumni and working and retired personnel in Turkey. The results show that the number of graduates will be greater than the number of staff members in certifying categories in 2018. Presently, Turkey meets the employment expected, but in the future, aviation maintenance personnel number is rising, and there will be an excess number of graduates left over in Turkey. Research limitations/implications Because of the chosen region, Turkey, the research results may lack generalizability. Therefore, researchers are encouraged to conduct analysis for other countries which have an important role in aviation. Practical implications The paper includes implications for the government maintenance personnel policy and educational policy for managing all types of maintenance personnel in Turkey. Originality/value This kind of personnel needs analysis has not been done before, and this is the originality of this paper. It will in turn lead to an analysis of planning for allocation of maintenance staff and alumni. The authors collected all official numbers about maintenance personnel from Turkish Student Selection and Placement Center of Turkey, Turkish Technic and Turkish Civil Aviation Reports.

Language Error in Aviation Maintenance: Data from Asia

2005 ◽  
Vol 49 (1) ◽  
pp. 123-127
Author(s):  
C. G. Drury ◽  
J. Ma
Keyword(s):  
Constant Level ◽  
Intervention Effectiveness ◽  
Chinese Translation ◽  
Causal Factors ◽  
Aviation Maintenance ◽  
Speed Advantage ◽  
Maintenance Work ◽  
English Speaking ◽  
Maintenance Personnel

English is the language of aviation, including aviation maintenance. As more maintenance work is outsourced to non-English-speaking countries, language error may be a problem. A study of 254 maintenance personnel at nine sites in Chinese-speaking countries measured the reported incidences of seven scenarios and tested intervention effectiveness. Four of the scenarios had reported incidence of 4-5 per year, and the expected causal factors were reported. A test of interventions to work documentation revealed that participants tended to maintain a constant level of accuracy and speed to produce this level. A Chinese translation of the document was the only significant intervention, giving about a 10% speed advantage.

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