The effect of internal marketing on customer-oriented with an emphasis on the mediating role of organizational silence and emotional labor (Case Study: Hamadan Youth and Sports Department)

doi:10.21634/sjam.2.4.94106

The effect of internal marketing on customer-oriented with an emphasis on the mediating role of organizational silence and emotional labor (Case Study: Hamadan Youth and Sports Department)

Scinzer Journal of Accounting and Management ◽

10.21634/sjam.2.4.94106 ◽

2016 ◽

Vol 2 (4) ◽

Keyword(s):

Emotional Labor ◽

Internal Marketing ◽

Mediating Role ◽

Organizational Silence

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The Effect of Internal Marketing on the Organizational Entrepreneurship with Mediating Role of Knowledge Management (A Case Study of Iran Chemical Industrial Investment Company)

Asian Journal of Research in Business Economics and Management ◽

10.5958/2249-7307.2015.00023.7 ◽

2015 ◽

Vol 5 (1) ◽

pp. 170

Author(s):

Ali Kazemi ◽

Rouhollah Salahshouri ◽

Ghazaleh Nazari Aref

Keyword(s):

Knowledge Management ◽

Internal Marketing ◽

Investment Company ◽

Mediating Role ◽

Industrial Investment

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MEDIATING ROLE OF ORGANIZATIONAL SILENCE ON THE EFFECT OF TRUST ON ORGANIZATIONAL COMMITMENT (CASE STUDY OF TEHRAN MUNICIPALITY)

The Turkish Online Journal of Design Art and Communication ◽

10.7456/1060agse/057 ◽

2016 ◽

Vol 6 (AGSE) ◽

pp. 1748-1760

Author(s):

Amani Saeed ◽

Hamdi Karim

Keyword(s):

Organizational Commitment ◽

Mediating Role ◽

Organizational Silence

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Investigating the Effect of Organizational Silence and Voice on Employees’ Performance Based on the Mediating Role of Ethical Leadership: A Case Study of Tehran Metropolitan Fire Station

Health in Emergencies & Disasters Quarterly ◽

10.32598/hdq.4.4.229 ◽

2019 ◽

pp. 229-236

Author(s):

Mohammad Mehdi Parhizgar ◽

Matineh Moghaddam ◽

Tohid Alizadeh Hossein Hajlou ◽

Reza Norouzi Ajirloo

Keyword(s):

Ethical Leadership ◽

Mediating Role ◽

Organizational Silence ◽

Fire Station

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Mediating Role of Organizational Commitment on the Relationship between Internal Marketing and Marketing Performance

International Journal of Psychosocial Rehabilitation ◽

10.37200/ijpr/v24i2/pr200630 ◽

2020 ◽

Vol 24 (02) ◽

pp. 3212-3221

Author(s):

Sunardi Sembiring Brahmana ◽

Veronica Christina

Keyword(s):

Organizational Commitment ◽

Internal Marketing ◽

Mediating Role ◽

Marketing Performance ◽

The Relationship

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Mediating role of emotional labor in the association between emotional intelligence and fatigue among Chinese doctors: a cross-sectional study

BMC Public Health ◽

10.1186/s12889-018-5817-7 ◽

2018 ◽

Vol 18 (1) ◽

Cited By ~ 5

Author(s):

Li Liu ◽

Peiyao Xu ◽

Kexin Zhou ◽

Jiayu Xue ◽

Hui Wu

Keyword(s):

Emotional Intelligence ◽

Emotional Labor ◽

Cross Sectional Study ◽

Sectional Study ◽

Cross Sectional ◽

Mediating Role

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Service Recovery Activities and Customer Satisfaction: Mediating Role of Justice Dimensions: A Case Study of China

Asian Social Science ◽

10.5539/ass.v10n18p253 ◽

2014 ◽

Vol 10 (18) ◽

Author(s):

Wang XiaoRan ◽

Rozeyta Omar

Keyword(s):

Customer Satisfaction ◽

Service Recovery ◽

Mediating Role

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The effect of knowledge sharing on affective commitment: The mediating role of competency development and job satisfaction (A case study of generation Y employees)

Managing Learning Organization in Industry 4.0 ◽

10.1201/9781003010814-30 ◽

2020 ◽

pp. 167-175

Author(s):

A.S. Murat ◽

E.S. Pusparini

Keyword(s):

Job Satisfaction ◽

Knowledge Sharing ◽

Generation Y ◽

Affective Commitment ◽

Competency Development ◽

Mediating Role

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Relationship of Mindfulness and Cognitive Defusion to Burnout, Openness to Change and Adaptive Performance with Mediating role of Psychological Flexibility: A Case Study of Iran South Railway Company

NeuroQuantology ◽

10.14704/nq.2019.17.6.2344 ◽

2019 ◽

Vol 17 (6) ◽

Author(s):

Seyed Esmaeil Hashemi ◽

Mostafa Asheghi ◽

Abdolzahra Naami

Keyword(s):

Psychological Flexibility ◽

Adaptive Performance ◽

Cognitive Defusion ◽

Openness To Change ◽

Railway Company ◽

Mediating Role ◽

Relationship Of

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Critically assessing the factors contributing toward e‐logistics customer satisfaction by considering mediating role of information technology: A case study of Thailand food sector

World Food Policy ◽

10.1002/wfp2.12015 ◽

2020 ◽

Vol 6 (1) ◽

pp. 7-22

Author(s):

Andi Luhur Prianto ◽

Kovit Wongsurawat ◽

Arifeen Yama

Keyword(s):

Information Technology ◽

Customer Satisfaction ◽

Food Sector ◽

Mediating Role ◽

Role Of Information

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Manufacturing Strategy and Competitive Advantage: A Mediating role of Organizational Culture (A Case Study of Small Industry Batik Trusmi Indonesia)

American Journal of Applied Sciences ◽

10.3844/ajassp.2017.711.717 ◽

2017 ◽

Vol 14 (7) ◽

pp. 711-717

Author(s):

Aam Amaningsih Jumhur ◽

Nik Hasnaa Nik Mahmood ◽

Muchdie

Keyword(s):

Organizational Culture ◽

Competitive Advantage ◽

Manufacturing Strategy ◽

Mediating Role ◽

Small Industry

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