scholarly journals Knowledge management practicesin oil companies

2019 ◽  
Vol 22 (6) ◽  
pp. 27-38
Author(s):  
Yu. A. Bezginova ◽  
T. A. Garanina ◽  
D. V. Kudryavtsev ◽  
A. Yu. Pleshkova

The purpose of the study.In the economy of the 21st century, knowledge is the main source of obtaining sustainable competitive advantages of enterprises, and knowledge management (KM) is the main mechanism for ensuring and maintaining it. People and knowledge they possess, know-how, ability to innovate, trust relationships with customers and partners, and other intangible assets are becoming the most important sources of development for an organization. KM is traditionally carried out with the help of the following components: information technology, organizational processes and structures, corporate culture and people. In addition, there are complex tools of KM, which usually combine several KM components: a library of documents (knowledge base, corporate memory), communities of practice, lessons learned, etc. The purpose of this study is to illustrate the application of KM practices in companies in the oil industry of the Russian Federation.Materials and methods.This article used the analysis of secondary data sources, and also reviewed in detail two cases, describing KM in the activities of oil companies in Russia. In order to understand at what stage is the development of the knowledge management system (KMS) in oil companies of Russia it’s necessary to compare the use of KM tools in foreign and domestic practice, this paper is based on information, provided in open sources. Observations are formed and the most prominent examples of the use of KM tools are indicated.Results.The article provides an overview of KM tools, examples of their use in the oil and gas industries, and also examined the domestic practice of their use, based on cases of Russian oil companies. Examples of the use of KM tools, based on technologies and employees in foreign and Russian oil companies are pre-sented. On the example of cases of two well-known Russian oil companies, the stages of formation and de-velopment of knowledge management system in a company were considered, specific practices of KM, which appeared in companies at the respective stages of KMS development, were presented, as well as fea-tures of KM in each company.Conclusion.For a number of reasons, oil companies are advocates of the proactive use of KM systems. In the course of the analysis, the trends of KM in the oil sector of the Russian economy were identified: com-plexity of use, poor acceptance of innovations, not related to production/technological processes, the begin-ning of the emergence of a policy of active knowledge sharing, a move towards creating a flexible KM sys-tem. This article will draw the attention of Russian managers to the issue of knowledge management and other intangible assets and identify management practices that will help Russian companies to successfully develop and compete, based on their intellectual capital. The article will also be of interest for specialists in knowledge management and practitioners from related fields.

Author(s):  
Charlie C. Chen ◽  
Rong-An Shang ◽  
Albert L. Harris ◽  
Zhi-Kai Chen

A knowledge management system (KMS) project transcends functional departments and business partners. The success of KMS implementation is highly contingent upon a well-orchestrated integration of multiple systemic contexts, such as communication channels, user involvement, power structure among stakeholders, corporate culture, project champion, interorganizational networks, etc. These organizational factors are embedded throughout the life cycle of a KMS project and within an organization. Understanding the influences of these organizational factors to the success of KMS projects can provide lessons for systems developers and management to increase the success rate of system implementation. The study is based around AMC, a major Taiwanese motor company faced with the challenge of deploying a knowledge management system. Over a period of 3 years (1999-2002) structured interviews were conducted to examine organizational factors contributing to the success of KMS efforts in AMC. The major emphasis of this chapter is to apply the concepts of structuration theory to assess the interaction of corporate management with users of a knowledge management system. Our findings suggest that management and users must be engaged in a sustained and reciprocal communication method when implementing a KMS. The pattern of communication, power structure, sanction power, and degree of cooperation are dynamically changed during the interaction process. Therefore, it is important to maneuver these factors into a win-win situation for management and users to successfully implement a KMS. Practical implications resulting from this research provide feasible real solutions to improve the relationship between users and management during a KMS implementation. Theoretically, this chapter contributes to the growing body of knowledge management (KM) literature from the structurational theory perspective.


Author(s):  
Kevin Vlaanderen ◽  
Sjaak Brinkkemper ◽  
Inge van de Weerd

Incremental software process improvement deals with the challenges of step-wise process improvement in a time where resources are scarce and many organizations are struggling with the challenges of effective management of software products. Effective knowledge sharing and incremental approaches are essential for improving the success rate of process improvement efforts. Recently, the authors’ have worked on the development of a knowledge management system, the Online Method Engine, that enables incremental, situational process improvement in the field of software product management. This has resulted in an initial system design. The authors describe the findings from seven exploratory case studies on incremental process improvement. The lessons learned during these case studies are used to refine the design of the Online Method Engine.


Author(s):  
I. Ivanov ◽  
Lyubov' Orlova ◽  
S. Ivanov

The article deals with the formation and development of the innovative potential (IP) of an organization based on knowledge management. It is emphasized that of all the qualities that characterize this potential, the most important is the company's ability to self-development, to form its key competencies and dynamic abilities. It is indicated that the named competencies and abilities should be formed within the framework of the knowledge management system (KMS) created in the organization. At the same time, the specified system should be an organic part of an innovative business model formed in the company, which, in turn, should be built into the corporate culture and corporate memory of the company. The role of corporate universities in the creation of an effective KMS is noted. It is emphasized that a successfully functioning knowledge management system is a guarantee of continuous growth of the innovative potential and competitiveness of the organization.


2021 ◽  
Vol 1 ◽  
pp. 68
Author(s):  
Siamak Farshidi ◽  
Xiaofeng Liao ◽  
Na Li ◽  
Doron Goldfarb ◽  
Barbara Magagna ◽  
...  

Research infrastructures play an increasingly essential role in scientific research. They provide rich data sources for scientists, such as services and software packages, via catalog and virtual research environments. However, such research infrastructures are typically domain-specific and often not connected. Accordingly, researchers and practitioners face fundamental challenges introduced by fragmented knowledge from heterogeneous, autonomous sources with complicated and uncertain relations in particular research domains. Additionally, the exponential growth rate of knowledge in a specific domain surpasses human experts’ ability to formalize and capture tacit and explicit knowledge efficiently. Thus, a knowledge management system is required to discover knowledge effectively, automate the knowledge acquisition based on artificial intelligence approaches, integrate the captured knowledge, and deliver consistent knowledge to agents, research communities, and end-users. In this study, we present the development process of a knowledge management system for ENVironmental Research Infrastructures, which are crucial pillars for environmental scientists in their quest for understanding and interpreting the complex Earth System. Furthermore, we report the challenges we have faced and discuss the lessons learned during the development process.


2015 ◽  
Vol 10 (2) ◽  
pp. 51
Author(s):  
Sri Karnila ◽  
Sulistiyanto Sulistiyanto

Pengetahuan berbeda dengan data dan informasi,untuk itu perlu adanya manajemen pengetahuan supaya pengetahuan dapat menjadi sebuah ”Intangible Assets” yang dapat dikelola dan dimanfaatkan oleh banyak orang. Pondok Pesantren Roudlatul Quran Kota Metro merupakan salah satu yayasan yang bergerak dalam bidang pendidikan, banyak pengetahuan bahan ajar didalamnya dan pada setiap tenaga pengajar yang belum termanajemen dengan baik sehingga rendahnya budaya berbagi pengetahuan seperti berbagi bahan ajar. Aplikasi pembelajaran online akan menjadi Knowledge Management System (KMS) yang membantu para pengajar dan manajemen Pondok Pesantren. Pengembangan KMS dimulai dari melakukan analisis dan desain, dan implementasi. Sehingga memiliki database bahan ajar dan para pengajar dapat saling berbagi antar pengajar juga kepada siswa. Dengan pemodelan berorientasi object, media online pembelajaran menjadi user friendly dan inovatif.


2021 ◽  
Vol 1 ◽  
pp. 68
Author(s):  
Siamak Farshidi ◽  
Xiaofeng Liao ◽  
Na Li ◽  
Doron Goldfarb ◽  
Barbara Magagna ◽  
...  

Research infrastructures play an increasingly essential role in scientific research. They provide rich data sources for scientists, such as services and software packages, via catalog and virtual research environments. However, such research infrastructures are typically domain-specific and often not connected. Accordingly, researchers and practitioners face fundamental challenges introduced by fragmented knowledge from heterogeneous, autonomous sources with complicated and uncertain relations in particular research domains. Additionally, the exponential growth rate of knowledge in a specific domain surpasses human experts’ ability to formalize and capture tacit and explicit knowledge efficiently. Thus, a knowledge management system is required to discover knowledge effectively, automate the knowledge acquisition based on artificial intelligence approaches, integrate the captured knowledge, and deliver consistent knowledge to agents, research communities, and end-users. In this study, we present the development process of a knowledge management system for ENVironmental Research Infrastructures, which are crucial pillars for environmental scientists in their quest for understanding and interpreting the complex Earth System. Furthermore, we report the challenges we have faced and discuss the lessons learned during the development process.


2019 ◽  
Vol 92 (2) ◽  
pp. 81-92
Author(s):  
Laszlo Hetey ◽  
Eddy Neefs ◽  
Ian Thomas ◽  
Joe Zender ◽  
Ann-Carine Vandaele ◽  
...  

Purpose This paper aims to describe the development of a knowledge management system (KMS) for the Nadir and Occultation for Mars Discovery (NOMAD) instrument on board the ESA/Roscosmos 2016 ExoMars Trace Gas Orbiter (TGO) spacecraft. The KMS collects knowledge acquired during the engineering process that involved over 30 project partners. In addition to the documentation and technical data (explicit knowledge), a dedicated effort was made to collect the gained experience (tacit knowledge) that is crucial for the operational phase of the TGO mission and also for future projects. The system is now in service and provides valuable information for the scientists and engineers working with NOMAD. Design/methodology/approach The NOMAD KMS was built around six areas: official documentation, technical specifications and test results, lessons learned, management data (proposals, deliverables, progress reports and minutes of meetings), picture files and movie files. Today, the KMS contains 110 GB of data spread over 11,000 documents and more than 13,000 media files. A computer-aided design (CAD) library contains a model of the full instrument as well as exported sub-parts in different formats. A context search engine for both documents and media files was implemented. Findings The conceived KMS design is basic, flexible and very robust. It can be adapted to future projects of a similar size. Practical implications The paper provides practical guidelines on how to retain the knowledge from a larger aerospace project. The KMS tool presented here works offline, requires no maintenance and conforms to data protection standards. Originality/value This paper shows how knowledge management requirements for space missions can be fulfilled. The paper demonstrates how to transform the large collection of project data into a useful tool and how to address usability aspects.


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