Improvement Of Human Factors In Control Centre Design - Experiences Using ISO 11064 In The Norwegian Petroleum Industry And Suggestions For Improvements

Author(s):  
Andreas Lumbe Aas ◽  
Stig Ole Johnsen
2019 ◽  
Vol 11 (13) ◽  
pp. 3564
Author(s):  
Junqiao Zhang ◽  
Xuebo Chen ◽  
Qiubai Sun

Sustainability is a key factor in petroleum industry development, determining whether an enterprise has the ability to maintain high-quality safety management in the long term. In order to reduce occupational injuries and accidents, and to improve safety in the petroleum industry, this study proposes a hybrid approach based on the fuzzy analytical hierarchy process (FAHP), human factors, and the fuzzy comprehensive evaluation (FCE) method in order to assess safety performance in a petroleum enterprise. This paper is comprised of four stages. In the first stage, a model is constructed for assessing the safety of the petroleum industry based on a literature review. In the second stage, we use the FAHP to determine the weights of five factors and 19 sub-factors. In the third stage, employees are the subjects of a questionnaire on the safety performance of the petroleum enterprise. According to the analysis of the assessment results, we focus on improving employees’ safety behaviors and mental health. A second round of questionnaires is distributed to the employees, and a second set of assessment results obtained. Finally, the results of the two evaluations are compared, and the effectiveness of the combination of FAHP, human factors, and FCE is verified.


Author(s):  
Stig O Johnsen ◽  
Stine Skaufel Kilskar ◽  
Knut Robert Fossum

More attention has recently been given to Human Factors in petroleum accident investigations. The Human Factors areas examined in this article are organizational, cognitive and physical ergonomics. A key question to be explored is as follows: To what degree are the petroleum industry and safety authorities in Norway focusing on these Human Factors areas from the design phase? To investigate this, we conducted an innovative exploratory study of the development of four control centres in Norwegian oil and gas industry in collaboration between users, management and Human Factors experts. We also performed a literature survey and discussion with the professional Human Factors network in Norway. We investigated the Human Factors focus, reasons for not considering Human Factors and consequences of missing Human Factors in safety management. The results revealed an immature focus and organization of Human Factors. Expertise on organizational ergonomics and cognitive ergonomics are missing from companies and safety authorities and are poorly prioritized during the development. The easy observable part of Human Factors (i.e. physical ergonomics) is often in focus. Poor focus on Human Factors in the design process creates demanding conditions for human operators and impact safety and resilience. There is lack of non-technical skills such as communication and decision-making. New technical equipment such as Closed Circuit Television is implemented without appropriate use of Human Factors standards. Human Factors expertise should be involved as early as possible in the responsible organizations. Verification and validation of Human Factors should be improved and performed from the start, by certified Human Factors experts in collaboration with the workforce. The authorities should check-back that the regulatory framework of Human Factors is communicated, understood and followed.


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