Challenging the Unpredictable

Author(s):  
Joachim Berlak ◽  
Bernhard Deifel

This chapter deals with the changeability of order management systems (OMS). OMS are here referred to complex commercial off-the-shelf software (CCOTS) used, for example, for enterprise resource planning (ERP). Due to turbulent conditions in the business environment, a permanent need for change is the defining challenge for enterprises. However, far too often the rigidity of today’s CCOTS-OMS does not allow users to implement the intended changes in the business organization. In order to deal with this challenge, a cybernetic model of order management is presented in this chapter. Additionally, a decision oriented software engineering and architectural design for CCOTS-OMS is sketched. The authors are convinced that these approaches enhance the changeability of the development and operation of CCOTS-OMS as well as their co-operation with a business organization.

2017 ◽  
Vol 2 (2) ◽  
pp. 147-154
Author(s):  
Julian Aristo

Enterprise Resource Planning (ERP) systems have become vital strategic tools in today’s competitive business environment. Implementation of ERP systems is a highly complex process which is influenced not only by technical, but also by other factors. The purpose of this research to find out factors influencing the success of ERP implementations in companies in Jabodetabek. In this research three factors of success implementation ERP were selected on the bases of previous research that includes top management support, project management and user involvement. The results indicate that top management support and project management are key factors affecting the success of ERP implementations, while user involvement does not affect the success of ERP implementations. Top management support, project management and user involvement affect the success rate of 72.7% of ERP implementations. While the rest equal to 27.3% influenced by other variables not included in this research model. Keywords: Enterprise Resource Planning, Top management support, project management, user involvement


Author(s):  
Jessy Nair ◽  
D. Bhanusree Reddy ◽  
Anand A. Samuel

Organizations require to enhance their firm level resources to compete in turbulent business environment. Strategic application systems, such as an Enterprise Resource Planning (ERP) System is one such resource technology that centralizes the database of the organization to enable a seamless view of the organization. However, implementation of ERP systems in organizations has not been a success story for many. ERP systems implementation brings about large scale organizational change and hence it becomes essential for stakeholders to have a reference framework for planning for various dimensions of the organization. Hence this chapter applies a General Morphological Analysis(GMA) to identify the most suitable theory to analyse ERP implementation. Socio technical theory with Leavitt's diamond model was analysed as most appropriate since they are based on the of premises organizational change at firm level. Socio technical organizational change model will enable stakeholders to analyse resources required for core dimensions of the organization for ERP implementation.


2011 ◽  
pp. 1172-1181
Author(s):  
S. Parthasarathy

Business information system is an area of the greatest significance in any business enterprise today. Enterprise Resource Planning (ERP) projects are a growing segment of this vital area. Software engineering metrics are units of measurement used to characterize the software engineering products and processes. The research about the software process has acquired great importance in the last few years due to the growing interest of software companies in the improvement of their quality. Enterprise Resource Planning (ERP) projects are very complex products, and this fact is directly linked to their development and maintenance. One of the major reasons found in the literature for the failure of ERP projects is the poor management of software processes. In this chapter, the authors propose a Software Metrics Plan (SMP) containing different software metrics to manage software processes during ERP implementation. Two hypotheses have been formulated and tested using statistical techniques to validate the SMP. The statistical analysis of the collected data from an ERP project supports the two hypotheses, leading to the conclusion that the software metrics are momentous in ERP projects.


2011 ◽  
pp. 382-396
Author(s):  
Paul Hawking

Companies around the world are placing increasing emphasis on strategy development and implementation. Some argue that this increased emphasis is in response to market forces of increased competition and globalization, and the need to be flexible and adaptive to the business environment. Strategy development and implementation is a multifaceted task reliant on a number of interdependent factors. One of these is the role of information technology which in recent times has become an integral part of most companies’ strategies. This chapter discusses the role of strategy development and the importance of the alignment of business and IT strategies in a global environment. It discusses the role of enterprise resource planning systems on strategy development and how these systems underpin many strategic objectives companies strive for in a global environment.


Author(s):  
Sudhaman Parthasarathy ◽  
C. Sridharan ◽  
Thangavel Chandrakumar ◽  
S. Sridevi

Software quality is a very important aspect in evolving strategy for IT vendors involved in commercial off-the-shelf (COTS) (also referred as packaged software) product development. Software metrics are widely accepted measures for monitoring and managing the quality in software projects. Enterprise resource planning (ERP) systems are COTS products and attempt to integrate data and processes in organizations and often require extensive customization. Using software quality metrics already established in literature, software quality attributes defined by the quality model ISO/IEC 9126 were evaluated for a standard and a customized ERP product. This will help the ERP team to identify the specific quality attributes that were affected owing to customization. This research study infers that there exists a considerable impact of ERP system customization over the quality of ERP product. The implications of the findings for both practice and research are discussed, and possible areas of future research are identified.


Author(s):  
Imran Muhammad ◽  
Nilmini Wickramasinghe

Enterprise Resource Planning (ERP) Systems, and more especially their successful adoption and implementation, have been the subject of extensive research as can be evidenced by the large body of literature on this and related topics in the extant literature to date. However, the effect of cross-cultural issues has been less widely studied, perhaps because of the difficulty and complexity of such cross-cultural studies. In today's global business environment this remains a key issue and critical success factor. Hence, this paper explains how challenging the cross-cultural ERP implementation implementation success is for organizations and how important it is to assess a fit and viability of cross-cultural ERP implementations in diverse cultures (which is especially important in economies heavily reliant on off-shoring services). By drawing upon multiple streams of theory building, a framework, from the Fit-Viability Model (FVM) perspective, is developed. The framework provides important and valuable guiding principles for organizations for their decisions on adoption and deployment of Enterprise Systems (ES). Further, the paper proffers the use of ANT (Actor-Network Theory) to enrich the analysis and provides a systematic approach for moving forward with a multi-case study to test the proposed framework.


2017 ◽  
Vol 55 (4) ◽  
pp. 539-560
Author(s):  
Slavoljub Milovanović ◽  
Tanja Janaćković ◽  
Jovica Stanković

AbstractElectronic business leads to the reengineering of business processes in a company, which encompasses integrating processes through customer relationship management, supply chain management, and an enterprise resource planning system. The aim of the paper is to analyse the impact of electronic business on enterprise transformation through reengineering and integration of business processes. The significance of the research is to emphasise management problems and challenges encountered by companies due to electronic business and application of information technologies. The research applies an analytical method to examine the effects of electronic business on business processes. The main contribution of the research is to look at electronic business as an initiator and the cause of radical changes in business processes characterised as reengineering. By transforming their business practices into electronic business, companies make significant efforts in their restructuring in order to deal with the changes in the competitive environment. The basis of these efforts is a redesign and change of business processes. The conclusion is that introducing the Internet and Web-technologies in business does not require only a radical reengineering of existing basic business processes but also generation of new ones, which would support the new business environment.


2019 ◽  
Vol 1 (2) ◽  
pp. 89-102
Author(s):  
Agnes Utari Widyaningdyah

The competitive business environment has forced companies to compete by providing real-time accounting data in the strategic decision-making process. Enterprise Resource Planning (ERP) is a solution that can be applied to help the company offers real-time accounting information through the integrated accounting process. This study aims to examine the underlying reasons and the impacts of the ERP implementation on accounting processes in manufacturing companies. This research is an exploratory study using a mixed-method approach via questionnaires, observations, and depth interviews with the ERP users in two large-scale manufacturing enterprises in Surabaya. The result indicates that the impact realized after the ERP systems went live related to the main reasons for ERP implementation. But this study fails to provide evidence that ERP implementation brings new accounting methods and practices. The reasons for this phenomenon will be discussed in-depth in this paper. This research is expected to contribute to the realm of accounting information systems that the implementation of an information system should be aligned with the needs and the company's business strategy.


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