Information Technology Governance in a Higher Education Institution

2020 ◽  
Vol 11 (1) ◽  
pp. 31-46
Author(s):  
Rodrigo Franklin Frogeri ◽  
Daniel Jardim Pardini ◽  
Gustavo Rodrigues Cunha
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
It Governance ◽  
Education Institution ◽  
Structured Interviews ◽  
Technology Governance ◽  
Governance Model ◽  
Information Technology Governance ◽  
Bidirectional Communication ◽  
Methodological Aspects

This study characterizes and analyzes information technology governance in a Brazilian institution of higher education. The methodological aspects included the quantitative approach, with application multivariate analysis, clusters and descriptive statistics from a sample of 62 individuals, and qualitative by means semi-structured interviews of ten professionals responsible for institution IT sectors. Analysis are presented a scenario in which IT governance can be characterized as a non-adopted practice and without planning for adoption. Aspects such as, lack of personnel, training, and planning of projects were observed as critical factors to IT governance implantation success. A bidirectional communication absence between IT and organizational management has led the institution to responsibilities dispersion and lacks horizontal integration with possible investments without adding value. The governance model identified was considered anarchic.

Architectural Framework for the Implementation of Information Technology Governance in Organizations

2019 ◽  
pp. 417-428
Author(s):  
Thami Batyashe ◽  
Tiko Iyamu
Keyword(s):  
Information Technology ◽  
South African ◽  
It Governance ◽  
Structured Interviews ◽  
Education Governance ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Architectural Framework ◽  
Organizational Needs

The goals of every organization are unique. As a result, it is difficult to find a single information technology (IT) governance framework that will embrace the functions of every organization. This is attributed to the primary reason why organizations tend to select various (multiple) IT governance frameworks, for your processes and activities. However, many organizations later realized that some of the frameworks are very similar (duplications), and others are inappropriate. This evidently and inevitably causes complexities, and negatively impacts return on investment in organizations. This highlights the need for an architectural framework that guides the selection and implementation of an appropriate framework, as presented and discussed in this chapter. The qualitative, case study, and interpretive methods and approaches were followed in conducting this research, which was to develop an architectural framework for the implementation of IT governance in the organizations. A South African organization was used as a case, focusing on the IT division. The data collection method presented in this research was semi-structured interviews. Through a framework, the chapter presents and discusses the fundamental factors that influence the selection and implementation of IT governance in organizations. The factors include organizational needs, managing, assessment, and innovation. These factors are influenced and interact with other tenets, which include adherence, competitiveness and sustainability, training and education, governance and compliance.

Architectural Framework for the Implementation of Information Technology Governance in Organisations

2018 ◽  
pp. 810-819
Author(s):  
Thami Batyashe ◽  
Tiko Iyamu
Keyword(s):  
Information Technology ◽  
South African ◽  
It Governance ◽  
Structured Interviews ◽  
Education Governance ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Architectural Framework ◽  
Interpretive Method

The goals of every organisation are unique. As a result, it is difficult to find a single Information Technology (IT) governance framework that will embrace functions of every organisation. This is attributed to the primary reason why organisations tend to select various (multiple) IT governance frameworks, for your processes and activities. However, many organisations later realised that some of the frameworks are very similar (duplications), and others are inappropriate. This evidently and inevitably cause complexities, and negatively impact return on investment in organisations. This highlights the need for an architectural framework which guides the selection and implementation of an appropriate framework, as presented and discussed in this paper. The qualitative, case study and interpretive method and approach were followed in conducting this research, which was to develop an architectural framework for the implementation of IT governance in the organisations. A South African organisation was used as a case, focusing on the IT division. The data collection method presented in this research was semi-structured interviews. Through a framework, the paper presents and discusses the fundamental factors, which influences the selection and implementation of IT governance in organisations. The factors include organisational needs, managing, assessment and innovation. These factors are influenced and do interacts with other tenets, which include adherence, competitiveness and sustainability, training and education, governance and compliance.

Deployment of Information Technology Governance Using Architectural Framework

2021 ◽  
pp. 199-215 ◽  
Author(s):  
Nomathamsanqa (Thami) Rachel Batyashe
Keyword(s):  
Information Technology ◽  
South African ◽  
Return On Investment ◽  
It Governance ◽  
Structured Interviews ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Architectural Framework ◽  
Interpretive Method

The goals of every organisation are unique. It is difficult to find a single information technology governance framework that will embrace the functions of every organisation. This is attributed to the primary reason why organisations tend to select multiple IT governance frameworks, for their processes and activities. However, many organisations later realised that some of the frameworks are very similar and others are inappropriate. This evidently and inevitably causes complexities and negatively impacts return on investment in organisations. This highlights the need for an architectural framework that guides the selection and implementation of an appropriate framework, as presented and discussed in this chapter. The qualitative case study and interpretive method and approach are followed in conducting this research, which is to develop an architectural framework for the implementation of IT governance in organisations. A South African organisation was used as a case, focusing on the IT division. The data collection method presented in this research was semi-structured interviews.

scholarly journals Determinants Effectiveness of Information Technology Governance and IT Performance in Higher Education Institution (HEI): A Conceptual Framework

2021 ◽  
Vol 2 (1) ◽  
pp. 36-47
Author(s):  
Anwar Fattah ◽  
Hoga Saragih ◽  
Resad Setyadi
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Literature Review ◽  
Conceptual Framework ◽  
Education Institution ◽  
Future Research ◽  
Higher Education Institution ◽  
Technology Governance ◽  
Information Technology Governance ◽  
It Performance

  The purpose of this article is to build a conceptual framework based on literature review that will be tested in future research related to Information Technology Governance (ITG). The results of the literature review allow for the construction of hypotheses into a conceptual framework. Furthermore, the study identifies mechanism that contribute to effectiveness IT governance based on past literatures, on this domain assesses mechanism ITG the influence between information technology performance and  effectiveness Information technology governance .The conceptual framework will be tested among higher Education Institution (HEI) users for future research in Indonesia..

Framing Information Technology Governance in the Public Sector: Opportunities and Challenges

2015 ◽  
Vol 11 (4) ◽  
pp. 89-101 ◽  
Author(s):  
Khalifa Al-Farsi ◽  
Ramzi EL Haddadeh
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Public Sector ◽  
It Governance ◽  
Decision Makers ◽  
The Public ◽  
Technology Governance ◽  
Support Organizations ◽  
Information Technology Governance ◽  
Decision Making Processes

Information technology governance is considered one of the innovative practices that can provide support for decision-makers. Interestingly, it has become increasingly a de facto for organizations in seeking to optimise their performance. In principle, information technology governance has emerged to support organizations in the integration of information technology (IT) infrastructures and the delivery of high-quality services. On the other hand, decision-making processes in public sector organisations can be multi-faceted and complex, and decision makers play an important role in implementing technology in the public sector. The aim of this paper is to shed some light on current opportunities and challenges that IT governance is experiencing in the context of public sector services. In this respect, this paper examines the factors influencing the decision-making process to fully appreciate IT governance. Furthermore, this study focuses on combining institutional and individual perspectives to explain how individuals can take decisions in response to institutional influences.

scholarly journals Analisis Information Technology Governance Pada PT. Pertamina (Persero)

2013 ◽  
Vol 5 (1) ◽  
pp. 52
Author(s):  
Sisilia Thya Safitri
Keyword(s):  
Information Technology ◽  
Corporate Governance ◽  
It Governance ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Code Of Corporate Governance

Information Technology Governance (IT Governance) merupakan faktor penting bagi organisasi atau perusahaan dalam memanfaatkan teknologi informasi. Adanya IT Governance akan memberikan jaminan bahwa pemanfaatan teknologi informasi dapat sejalan dengan tujuan organisasi. PT. Pertamina (Persero) sebagai perusahaan minyak berskala nasional yang telah berkomitmen untuk memberikan kontribusi yang terbaik bagi perekonomian Indonesia telah melakukan transformasi perusahaan menjadi dua tema besar, yaitu fundamental dan bisnis. Untuk mendukung komitmen tersebut, maka diperlukan peran IT yang besar. Pada Code of Corporate Governance PT.Pertamina, dicantumkan mengenai pentingnya penerapan IT Governance dalam mendukung proses bisnis yang dilakukan PT. Pertamina.

scholarly journals PERFORMANCE MEASUREMENT OF INFORMATION TECHNOLOGY GOVERNANCE: A CASE STUDY

2016 ◽  
Vol 12 (2) ◽  
pp. 57 ◽  
Author(s):  
Johanes Fernandes Andry
Keyword(s):  
Information Technology ◽  
Performance Measurement ◽  
Business Processes ◽  
Standard Procedure ◽  
It Governance ◽  
Competitive Advantages ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Freight Forwarder ◽  
Key Aspects

Established in 2001, XYZ Cargo is a Freight Forwarder Service Company specialized in the logistic transportation located in Jakarta. XYZ Cargo has broad experiences in both ocean freight and air freight service and has more than sixty agents of partnership around the world. XYZ Cargo has implemented Information Technology (IT) that covers all key aspects of business processes of the enterprise. It has an impact on the strategic and competitive advantages of its success. Many organizations have started implementing IT governance in order to achieve the collaboration between business and IT. The purpose of this research is to get an overview of performance measurement of the currently-running IT Governance with several aspects to consider such as effectiveness, efficiency, functional unit of information technology within an organization, data integrity, safeguarding assets, reliability, confidentiality, availability, and security. The analytical tool used in this research is the COBIT 5 standard procedure by ISACA. The result of IT Governance based on COBIT 5 in domain EDM, shows average values at the level of 2.0 until 2.7 (managed process) for EDM01, EDM02, EDM03 and 1.3 until 1.7 (performed process) for EDM04, EDM05.

scholarly journals Tata Kelola Teknologi Informasi Pada Sektor Publik: Penyelarasan Teknologi Informasi Dengan Visi Kepemimpinan (Studi Kasus: Kota Salatiga dan Kabupaten Bengkayang)

2021 ◽  
Vol 8 (6) ◽  
pp. 1319
Author(s):  
Andeka Rocky Tanaamah ◽  
Agustinus Fritz Wijaya ◽  
Sarah Ayu Maylinda
Keyword(s):  
Information Technology ◽  
Good Governance ◽  
It Governance ◽  
Implementation Strategies ◽  
It Services ◽  
Adoption Of Technology ◽  
The Public ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Private And Public

<p class="Abstrak">Tata kelola Teknologi Informasi (TI) dibutuhkan di suatu organisasi pada saat ini menjadi perhatian utama dalam mengembangkan layanan yang telah berbasis TI. Adanya kebutuhan untuk menghasilkan kualitas layanan TI yang kredibel dan transparan telah mendorong setiap organisasi baik sektor swasta maupun sektor publik. Beberapa penelitian menunjukkan bahwa 75% adopsi suatu teknologi sering berujung kegagalan. Persoalan utama yang menyebabkan kegagalan implementasi <em>Information Technology Governance</em> (ITG) terletak pada operasional TI. Penelitian ini bertujuan untuk: 1) mengidentifikasi faktor-faktor kepemimpinan yang menitikberatkan kepada TI berpengaruh dalam keberhasilan maupun kegagalan implementasi tata kelola TI; (2) Sejauh mana mana visi kepemimpinan dapat mendorong implementasi ITG pada Sektor Publik. Metode kualitatif digunakan untuk memecahkan masalah tersebut, lokasi penelitian ini berada di Kota Salatiga dan Kabupaten Bengkayang. Dalam penelitian ini ditemukan faktor-faktor yang berperan seperti: komitmen kepala daerah, kemampuan dalam menjabarkan visi dan misi, ketersediaan regulasi dan aturan, dukungan untuk mengimplementasikan TI, kemampuan dalam konsolidasi dan pengelolaan, penataan kelembagaan, dukungan dan alokasi anggaran, ketersediaan infrastruktur, sumber daya manusia, dan kemampuan dalam mengembangkan strategi implementasi. Oleh karena faktor tersebut, dukungan visi kepemimpinan dalam mengembangkan tata kelola pemerintahan dapat menjadi basis reformasi birokrasi.</p><p class="Abstrak"> </p><p class="Abstrak"><em><strong>Abstract</strong></em></p><p class="Abstract"><em>Information Technology (IT) governance is required in an organization is currently a major concern in developing IT-based services. The need to produce quality IT services that are credible and transparent has encouraged every organization, both private and public sectors. Several studies show that 75% of the adoption of technology often leads to failure. The main problem that causes the failure of the implementation of Information Technology Governance (ITG) lies in IT operations. This study aims to: 1) identify leadership factors that focus on IT that influence the success or failure of IT governance implementation; (2) The extent to which the leadership vision can encourage the implementation of ITG in the Public Sector. Qualitative methods are used to solve the problem, the location of this research is in Salatiga City and Bengkayang Regency. This study found factors that play a role such as the commitment of the regional head, the ability to describe the vision and mission, the availability of regulations and rules, support for implementing IT, the ability to consolidate and manage, institutional structuring, support, and budget allocation, availability of infrastructure, resources human resources, and the ability to develop implementation strategies. Because of these factors, the support for the vision of leadership in developing good governance can be the basis for bureaucratic reform.</em></p><p class="Abstrak"><em><strong><br /></strong></em></p>

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