scholarly journals Penerapan Teknik Esia untuk Perbaikan Proses Bisnis pada Sistem Keuangan PDAM Kota Samarinda

2021 ◽  
Vol 13 (2) ◽  
pp. 51
Author(s):  
Yunita Yunita ◽  
Pitrasacha Aditya ◽  
Alvin Hernanda Ekaputra

Penelitian dilakukan untuk meningkatkan keefektifan dan keefisiensian sebuh proses bisnis yang berjalan dengan memperbaikinya, guna meningkatkan pendapatan kantor, dengan mengoptimalkan penggunaan sumber daya manusia dan barang. Penelitian ini dilakukan di PDAM kota samarinda. Dengan metode Business Process Improvement (BPI) dan permodelan proses bisnis yang berjalan dengan menggunakan Business Process Modeling Notation (BPMN). Perbaikan proses bisnis menggunakan teknik ESIA (Eliminate, Simplifly, Integrate, Automate). Dalam penelitian ini menggunakan Tujuh tahapan dari BPI yang pertama Studi Pustaka, yang ke dua pengumpulan data yang ketiga permodelan proses yang berjalan keempat penganalisaan proses bisnis yang berjalan kelima merekomendasikan proses bisnis yang baru keenam membuat perbandingan dari proses bisnis yang berjalankan dan proses bisnis yang diusulkan. Adapun hasil akhir dari penelitian ini yakni berupa ususlan proses bisnis yang lebih baik agar kinerja bagian keuangan pada PDAM kota samarinda menjadi lebih efektif dan efisien.

2018 ◽  
Vol 25 (2) ◽  
pp. 269-283
Author(s):  
Rosemara Santos Deniz Amarilla ◽  
Alfredo Iarozinski Neto

Resumo O presente trabalho teve como objetivo principal apresentar o estudo dos processos de negócio de empresas de pequeno porte do subsetor de edificações. A partir do estudo dos processos desenvolveu-se um modelo básico de processos de negócio. Para tanto, utilizou-se o método de estudo de casos múltiplos como técnica principal para identificar os processos comuns entre as empresas estudadas. Participaram deste trabalho cinco empresas do subsetor de edificações da cidade de Curitiba, Paraná, Brasil. Para coletar os dados realizaram-se entrevistas semiestruturadas, análises de documentos e observações diretas in loco. Com base nas informações obtidas desenvolveu-se a modelagem dos processos de negócio utilizando a notação BPMN (Business Process Modeling Notation). Assim, o estudo possibilitou elaborar um modelo básico que apresenta as melhores práticas pautado no modelo PCF (Process Classification Framework), porquanto adequado e compatível com a realidade das organizações que atuam no subsetor de edificações. O framework obtém uma visão única dos processos, apresentando as principais atividades de cada processo de negócio com o intuito de transmitir um único linguajar dentro da empresa.


2020 ◽  
pp. 2236-2267 ◽  
Author(s):  
Kijpokin Kasemsap

This chapter reveals the roles of business process modeling (BPM) and business process reengineering (BPR) in eGovernment, thus describing the concepts of eGovernment and BPM; BPM methodologies; business process modeling notation (BPMN); the importance of BPR in government-to-citizen (G2C) e-commerce; the relationship between BPM and eGovernment-based citizen satisfaction; the application of BPR in eGovernment; and the implementation of eGovernment through BPM. eGovernment is a modern trend that is driven by the advances in BPM and BPR as well as the aspirations of citizens who place increasing demands on governments' service. By modeling business processes in eGovernment, public sector organizations can achieve improvements in transparency and reduction in costs and resource requirements, resulting in improved business performance and compliance. The chapter argues that applying BPM and BPR in eGovernment has the potential to enhance public sector performance and achieve organizational goals in public sector organizations.


Author(s):  
Gero Decker ◽  
Remco Dijkman ◽  
Marlon Dumas ◽  
Luciano García-Bañuelos

Author(s):  
Partha B. Sampathkumaran ◽  
Martin Wirsing

Designing and optimizing a Business Process based on its financial parameters is a challenging task which requires well defined approaches, actions and recommendations which when implemented lead to tangible and quantifiable results. In this paper the authors consider Business Processes represented through the Business Process Modeling Notation with their Costs evaluated through a pattern based methodology. Using this concept of Cost calculation the authors analyze the effect of different well known best practices on the financial parameters of the process. In this study the authors also evaluate the impact of each task in a process on the overall Cost through Sensitivity Analysis leading to a structured approach to parameter variation to achieve financial optimization. The study briefly introduces the Business Process Modeling Notation, Workflow Patterns, and available Performance Measures Evaluation Techniques and recommends an adaptation of Devils Quadrangle suitable for impact evaluation.


2016 ◽  
Vol 22 (3) ◽  
pp. 566-593 ◽  
Author(s):  
Julio Cesar Sampaio do Prado Leite ◽  
Flavia Maria Santoro ◽  
Claudia Cappelli ◽  
Thais Vasconcelos Batista ◽  
Fabiana Jack Nogueira Santos

Purpose – The purpose of this paper is to propose a representation scheme based on the i* strategic actor model to represent the process owner information and show how to incorporate this approach into the event driven process chain and Business Process Modeling Notation-BPMN meta-models and also into the aspect-oriented business process modeling (BPM) context. Design/methodology/approach – The authors use a case study in a real setting to evaluate the proposal and a controlled experiment to get more evidence about its relevance. Findings – The authors presented evidence both from a case study in a real-world library showing the importance of representing – previously unavailable – process owner information, and from an experiment which involved participants analyzing the same models of the case study, confirming the preliminary evidences. It is important to stress the recognition that the proposed representation provided more transparency, in terms of ownership, than the usual BPM models. These benefits are due to the combination of the aspect-oriented approach and the strategic actor model, providing ownership information in a more transparent way. Originality/value – The authors not only argue the importance of clearly established process ownership, both of the core process and the aspectual process, but also the authors presented an approach to represent the actor involved in process and aspect ownership as an instantiation of the i* strategic actor. Using this approach, the process owner can be defined in terms of actors instead of the activities performed. It is also possible to define the aspect owner and to include the aspectual process concept in the business process model.


Author(s):  
Witold Abramowicz ◽  
Agata Filipowska ◽  
Monika Kaczmarek ◽  
Tomasz Kaczmarek

Semantic Business Process Management (SBPM) bridges the gap between business and IT by taking advantage of the Semantic Web technologies. The foundation for SBPM is the detailed ontological description of enterprise models. These models encompass also business processes taking place in enterprises. Within this chapter, we show how the process-oriented knowledge may be captured for the needs of SBPM. For this reason, we describe semantically enhanced Business Process Modeling Notation (sBPMN) being a conceptualization of one of the main process modeling notations with the fast growing popularity among the tool vendors, namely BPMN. The sBPMN ontology is based on the BPMN specification and may be used as a serialization format by the BPMN modeling tools, thus, making creation of annotations invisible to users. In this chapter, we also present an example of a process model description.


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