scholarly journals Enhancing organizational commitment by exploring job satisfaction, organizational citizenship behavior and emotional intelligence

2021 ◽  
pp. 917-924
Author(s):  
Mochamad Vrans Romi ◽  
Noer Soetjipto ◽  
Sri Widaningsih ◽  
Ester Manik ◽  
Ari Riswanto

Problems related to emotional intelligence, job satisfaction, organizational citizenship behavior, and organizational commitment in the world of education, especially lecturers in providing services for students is relevant in the analysis for the sustainability of the quality of an institution. Thus, this study aims to analyze the increase in organizational commitment in Indonesia by involving 371 lecturers from 19 universities in Bandung. Structural Equation Modeling (SEM) using AMOS was employed in selecting the sample. The results explain emotional intelligence had positive effects on organizational citizenship behavior and on organizational commitment, and job satisfaction had positive effects on organizational citizen-ship behavior and on organizational commitment. Organizational citizenship behavior was empirically proven to have a positive effect on organizational commitment. In examining the mediating variable, the results show that emotional intelligence positively influenced the organizational commitment through organizational citizenship, and that job satisfaction had a positive effect on organizational commitment through organizational citizenship behavior as a mediating variable.

2020 ◽  
Vol 9 (2) ◽  
pp. 78 ◽  
Author(s):  
Muhammad Vrans Romi ◽  
Eeng Ahman ◽  
Disman Disman ◽  
Edi Suryadi ◽  
Ari Riswanto

Problems of organizational citizenship behavior among academics, especially lecturers, are something relevant in the study of the quality of an organization. The purpose of this study is to analyze the increase in organizational citizenship behavior based on Islamic work ethics, organizational satisfaction and commitment. By collecting data from 365 lecturers from 14 private universities as sample in the city of Bandung, the sampling was taken with proportional random sampling techniques. Data analysis techniques were conducted by using Structural Equation Modeling (SEM) using AMOS. The results of this study revealed the positive effect of Islamic work ethics on organizational citizenship behavior and on organizational commitment,  positive but not significant effect of Islamic work ethics on job satisfaction. Islamic work ethic has a positive effect on organizational commitment. Moreover, the findings showed that job satisfaction has a positive and significant effect on organizational citizenship behavior. However, job satisfaction has a positive but not significant effect on organizational commitment. In practice, this study encourages private university management to improve work ethics and job satisfaction of lecturers, which in turn can influence organizational citizenship behavior and organizational commitment of lecturers.


2021 ◽  
Vol 15 (1) ◽  
pp. 26-38
Author(s):  
Ismuhadi Ismuhadi ◽  
Yusmahdi Yusmahdi

Individual characteristics, Job satisfaction of hospital nurse Organizational Citizenship Behavior (OCB) with Organizational Commitments as Intervening Variable Background: A hospital organization supported by competent nurses encourages the creation of the best services from the hospital. Work in a hospital could flexible by individually and in a team, competent nurses can work professionally in hospitals and must be able to work in Organizational Citizenship Behavior (OCB) as well.Purpose: To determine Individual characteristics, Job satisfaction of hospital nurse organizational citizenship behavior (OCB) with Organizational Commitments as Intervening VariableMethod: An analysis of the research with a structural equation model, at the Cut Meutia Lhokseumawe Hospital in North Aceh with a total sample of 120 nurses using simple random sampling method.Results: Finding that individual characteristics and job satisfaction have a significant effect on organizational commitment, individual characteristics and job satisfaction and organizational commitment have a significant effect on OCB. The role of organizational commitment as an intervening variable mediates the relationship between individual characteristics and job satisfaction with OCB.Keywords: Individual characteristics; Job satisfaction; Hospital; Nurse; Organizational Citizenship Behavior (OCB) Pendahuluan: Organisasi rumah sakit sangat membutuhkan perawat yang bersedia melakukan lebih dari sekadar tugas rutinitas yang diberikan oleh pimpinan, sikap kerelaan perawat bersedia membantu perawat lain adalah sikap yang sangat menguntung organisasi. Pekerjaan dalam dunia kerja harus dikerjakan secara fleksibel oleh individu dan tim, oleh karena itu perawat dirumah sakit harus mampu menjalankan OCB yang baik.Tujuan: Menguji pengaruh karakteristik individu dan kepuasan kerja terhadap komitmen organisasi, pengaruh karakteristik individu dan kepuasan kerja serta komitmen organisasi.Metode: Menggunakan analisa model structural equation modeling, dan dilakukan di RSUD Cut Meutia Lhokseumawe Aceh Utara.   jumlah sampel 120 perawat dengan teknik sampling metode simple random sampling.Hasil: Ditemukan karakteristik individu dan kepuasan kerja berpengaruh signifikan terhadap komitmen organisasi, karakteristik individu dan kepuasan kerja serta  komitemen organisasi berpengaruh signifikan terhadap OCB. Peran komitmen organisasi sebagai variabel intervening  memediasi hubungan karakteristik individu dan kepuasan kerja terhadap OCB.


2017 ◽  
Vol 30 (7) ◽  
pp. 1136-1148 ◽  
Author(s):  
Wardhani Hakim ◽  
Adji Fernandes

Purpose The purpose of this paper is to know the effect of organizational citizenship behavior (OCB) moderating the effect of personality, organizational commitment, and job satisfaction on the performance. Design/methodology/approach This research was conducted in the city of Makassar with the entire population as a lecturer with the status as a permanent lecturer foundation. By using the formula, Slovin found a sample of 295 respondents. Statistical analysis of inferential used to test the hypothesis of the research is structural equation modeling (SEM). Findings OCB is the moderator variable in effect between personality, organizational commitment and job satisfaction on the performance. It means that the higher value of OCB affects the increasing effect of personality, organizational commitment and job satisfaction on the performance. Originality/value This paper’s originality is shown on variables used, which are personality, organization commitment, job satisfaction, OCB, and performance. Furthermore, the method used in this research is using SEM, as well as the investigator sites located at two private colleges in the city of Makassar, namely, Indonesian Muslim University and Muhammadiyah University Makassar, South Sulawesi, where there are no previous studies that discuss the same topic on these locations.


2021 ◽  
Vol 7 (2) ◽  
Author(s):  
Usman Usman

Organizational Citizenship Behavior (OCB) is a behavior performed by an individual or employee voluntarily helping each other without expecting an award or reward from the organization or company. This study aims to investigate the role of spirituality in the workplace and job characteristics on job satisfaction and Organizational Citizenship Behavior (OCBIP), especially in organizations that are not affiliated with Islam. The sample of this research is 122 respondents of BLU UPTD Trans Semarang employees and analyzed using Structural Equation Modeling (SEM). The results indicate that in an organizational environment that is not based on Islam,, spirituality in the workplace and job characteristics have a positive effect on job satisfaction and OCBIP.


2020 ◽  
Vol 6 (1) ◽  
pp. 76-84
Author(s):  
Meika Kurnia Puji Rahayu ◽  
Septi Ani Qurdiana

This research aims to analyze the role of organizational commitment in intervening the influence of job satisfaction toward organizational citizenship behavior (OCB), particularly in student organizational setting. Research subject is member of Himpunan Mahasiswa Manajemen (HIMAMA), a student organization in the Dapertment of Management, Faculty of Economics and Business, Universitas Muhammadiyah Yogyakarta. Sample was determined through purposive sampling, yielded 102 respondents. Data was collected using questionnaires, and then analyzed using Structural Equation Modeling (SEM) with AMOS software. The research findings confirm that organizational commitment acts as intervening variable on the influence of job satisfaction toward OCB.


Author(s):  
Tomy Fitrio ◽  
Roky Apriansyah ◽  
Sabrina Utami ◽  
Hasanah Yaspita

This research aimed to find out the effect of job satisfaction to organizational citizenship behavior, organizational commitment to organizational citizenship behavior, and job satisfaction to organizational citizenship behavior mediated by organizational commitment at Economics College of Indragiri Rengat. The number of the sample in this research is 34, filled by the lectures of Economics College of Indragiri Rengat. This research used Saturated Sampling methods, where all population as the sample of this research. To collect all the data, this research used Closed Questionnaires techniques. This research used Likert Scale as data measurement techniques. This research used Structural Equation Modeling (SEM) as data analysis techniques operated by Smart PLS 3.0 application. This research shows that: (1) job satisfaction has a positive and significant effect to organizational citizenship behavior (OCB), (2) organizational commitment has a positive and significant effect to organizational citizenship behavior (OCB), (3) job satisfaction has a positive and significant effect to organizational citizenship behavior (OCB), (4) organizational commitment mediated the effect between job satisfaction to organizational citizenship behavior (OCB) positively and significantly.


2018 ◽  
Vol 8 (1) ◽  
Author(s):  
Susanto Sukiman ◽  
Sukesi Sukesi ◽  
Hasyim Wahid ◽  
Indrarini Dasaad Gustaman

This study aims to determine the effect of leadership transformational to organizational citizenship behavior and organizational commitment to mediation and job satisfaction of Group Tourism Awareness (Pokdarwis) Underwater Bangsring Banyuwangi. The respondents numbered 100 members Travel Awareness Group (Pokdarwis) Underwater Bangsring Banyuwangi with the status of permanent members and non-permanent members which have a minimum term of THREE years. The sampling technique using proportional random sampling, and analysis techniques using Structural Equation Modeling (SEM) with the help of AMOS version 21. The program will measure and model analysis proving the hypothesis by testing Standardized regression weight on the output table AMOS program. If there the value estimate of the indicator - an indicator that has a significance level of ≤ 0.05, the indicator can not describe constructs. The results showed that transformational leadership has a positive and significant effect on organizational citizenship behavior, transformational leadership has a positive effect but no significant effect on job satisfaction, transformational leadership has positive and significant impact on organizational commitment, job satisfaction positive and significant effect on organizational citizenship behavior, job satisfaction affects positive but not significant to organizational commitment. Managerial implications of this research are the group leader should evaluate and improve the implementation of transformational leadership to improve the behavior of organizational citizenship behavior and organizational commitment of the members of the Travel Awareness Group (Pokdarwis) Underwater Bangsring Banyuwangi.


2018 ◽  
Vol 9 (08) ◽  
pp. 20997-21013
Author(s):  
Anom Suwibawa ◽  
Anak Agung Putu Agung ◽  
I Ketut Setia Sapta

Organizational culture as the values, principles, traditions and ways of working shared by members of the organization and affect the way they act. Organizational commitment has an important role of employee performance. The commitment can be realized if the individual in the organization, running their rights and obligations according to their duties and functions and functions within the organization, because the achievement of organizational goals is the work of all members of the organization that are collective Vipraprastha, Sudja,  & Yuesti (2018). Respondents in this study are Civil Servants (PNS) at least have been working for 2 years. The number of respondents in this study were 86 respondents using Nonprobability technique that is saturated samples or often called total sampling. This research uses SMARTPLS 3 Structural Equation Modeling (SEM) analysis. The results of this study indicate that: 1) organizational culture has a positive and significant effect on Organizational Citizenship Behavior (OCB); 2) Organizational Citizenship Behavior (OCB) has positive and significant impact on Organizational Citizenship Behavior (OCB); 3) Organizational Citizenship Behavior employee, 4) organizational culture has a positive effect on the performance of employees, either partially or through Organizational Citizenship Behavior (OCB), 5) Organizational commitment has no effect on employee performance.


2020 ◽  
Vol 2 (2) ◽  
pp. 311-319
Author(s):  
Sova Arviyah ◽  
Singmin Johanes Lo

This research aimed to analyze the mediating role of organizational commitment on the influence of leadership behavior and work environment towards organizational citizenship behavior. The research was conducted from October 2019 to April 2020 at AJB Bumiputera 1912 Headquarter. The populations in this research were 317 employees. There were 177 employees were taken as sample using Slovin’s formula with 5% error tolerance. Then, a quota sampling method was used in administering questionnaires to respondents. Data collected were analyzed using Structural Equation Modeling with the help of SmartPLS software version 3.2.8 for Windows. The results showed that leadership behavior had a slight positive, but not significant influence on organizational citizenship behavior. However, work environment had a positive and significant influence on organizational citizenship behavior. Meanwhile, the organizational commitment had positively and significantly mediated the influences of both leadership behavior and work environment on organizational citizenship behavior.


2021 ◽  
Vol 6 (2) ◽  
pp. 1
Author(s):  
Misbahuddin Misbahuddin ◽  
Mohd Heikal ◽  
Naufal Bachri

This study aims to determine the effect of job satisfaction and compensation on organizational commitment and job satisfaction, compensation and organizational commitment to organizational citizenship behavior and organizational commitment to mediate the relationship between job satisfaction and compensation on organizational citizenship behavior. The data used in this study are primary data of 135 respondents at the District office in the West Region of North Aceh Regency. The data analysis method in this study uses a structural equation model with the help of analysis of moment structure. The results of the study found that job satisfaction has a positive and significant effect on organizational commitment. Meanwhile, compensation has no effect on organizational commitment. Another finding is that organizational commitment and job satisfaction have a positive and significant effect on organizational citizenship behavior. Furthermore, compensation has a negative and significant effect on organizational citizenship behavior. Organizational commitment fully mediates the effect of job satisfaction on organizational citizenship behavior, but organizational commitment does not mediate the relationship between compensation and organizational citizenship behavior.


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