scholarly journals How Organizational Culture Affects Employee(s) Work Engagement in the Insurance Industries in Ghana: An Ambidextrous Approach [AAA]

2018 ◽  
Vol 9 (4) ◽  
pp. 22
Author(s):  
Aphu Elvis Selase ◽  
Xinhai Lu ◽  
Ekor Sophia Enyonam Abla
Keyword(s):  
Organizational Culture ◽  
Work Engagement ◽  
Survey Design ◽  
Insurance Companies ◽  
Cross Sectional Survey ◽  
Statistical Tools ◽  
Cross Sectional ◽  
Pearson Product Moment Correlation ◽  
And Gender ◽  
Employee Work Engagement

The study assessed how organizational culture affects employee work engagement in the insurance industries in Ghana. A cross sectional survey design was used to purposively sample one hundred and sixty-one (161) employees from two leading insurance companies ambidextrously. The Pearson Product Moment Correlation and Independent t-test were the statistical tools used to test the three hypotheses of the study. The results of the study revealed that, there is a positive significant relationship between organizational culture and employee work engagement. Again it was established that managers are more likely to be engaged on their job than non-managers and gender has no significant influence on engagement levels. The study therefore concluded that, to increase employee work engagement, organizations must adopt a favorable culture. Therefore we recommend that organizations should maintain and sustain favorable culture in order to increase the level of employees work engagement.

scholarly journals The Moderating Effects of Organizational Culture on the Relationship between Work Motivation and Work Commitment of University Academic Staff

2018 ◽  
Vol 8 (1) ◽  
pp. 137
Author(s):  
Saira Irfan ◽  
Najib Ahmad Marzuki
Keyword(s):  
Organizational Culture ◽  
Work Motivation ◽  
Survey Design ◽  
Academic Staff ◽  
Work Commitment ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Work Settings ◽  
The Relationship

The link between the work motivation and work commitment is well established in a variety of work settings. However, the role of organizational culture is not explored in depth, especially as a moderator between work motivation and work commitment. The present study undertakes an examination of the above explained model. The sample consisted of 351 academics from nine public universities in the state of Punjab, Pakistan. Cross-sectional survey design was employed to collect the data. The statistical analyses were performed with Partial Least Squares technique using the Smart PLS 3.0. The findings revealed that adhocracy culture moderates the link between non-self-determined work motivation and work commitment among university academic staff. The study has implications for authorities to capitalize on organizational culture to boost work motivation that will ultimately improve work commitment among academics.

scholarly journals Job insecurity, organisational commitment and work engagement among staff in an open distance learning institution

2019 ◽  
Vol 19 (1) ◽  
pp. 22-43 ◽  
Author(s):  
A N Moshoeu ◽  
D J Geldenhuys
Keyword(s):  
Distance Learning ◽  
Work Engagement ◽  
Significant Relationship ◽  
Survey Design ◽  
Job Insecurity ◽  
Measuring Instruments ◽  
Organisational Commitment ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Alternative Employment

The objective of this study was to explore the relationship between job insecurity, organisational commitment and work engagement among staff in an open distance learning institution. The research was conducted through computer-aided telephone interviews and self-completion techniques. A cross-sectional survey design was conducted among 260 employees in an open distance learning institution. The measuring instruments included the job insecurity scale, organisational commitment questionnaire and Utrecht Work Engagement Scale. The results demonstrated statistically significant relationships between job insecurity and organisational commitment, and between job insecurity and work engagement. A practically significant relationship between variables was also determined; however, the effect was too small to yield a practically significant relationship between the variables. The results revealed that a component of job insecurity (likelihood of loss of job features), together with a component of work engagement (vigour), explains 25% of the total variation of organisational commitment and that the remaining 75% was attributed to factors beyond the scope of this study. This study demonstrated that employees would not always reduce their commitment and work effort when confronted with uncertainty as suggested by several studies. Nevertheless, it could be assumed that the survey participants fear being unemployed and feel trapped because of a lack of alternative employment opportunities.

scholarly journals Implementation of Strategic Plans on Oil Distributors: A Study on Selected Oil Companies in Kenya

2016 ◽  
Vol 3 (3) ◽  
pp. 91-98
Author(s):  
Yussuf Dahir Awale ◽  
Gregory Namusonge ◽  
Kule Julius Warren
Keyword(s):  
Resource Allocation ◽  
Organizational Culture ◽  
Organizational Structure ◽  
Survey Design ◽  
Target Population ◽  
Primary Data ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Oil Companies ◽  
Strategic Plans

The essence of strategy is to attempt to relate the organization to the changes in the environment. For any organization, strategy helps in interrogating the long term plans and ensuring that there is harmony between the vision, mission, objectives, core values, activities and its environment. Strategy formulation and implementation are core management functions. The developed strategy may be good but if its implementation is poor the intended strategic objectives may not be achieved. To ensure survival and success, firms do not only need to formulate strategies that seek to constantly maintain a match between the organization and its environment but also must ensure appropriate execution of strategy at all levels. Success therefore calls for proactive approach to business. The study aimed at identifying the determinants of strategy implementation plans on oil distributors in Kenya. Specifically, the study attempted to achieve the following objectives: to determine the effect of organizational structure; organizational culture; leadership; resource allocation and to establish the effect of communication on implementation of strategic plans on oil distributors in Kenya. The study was based on resource-based theory; dynamic capability theory and knowledge-based view theory. The study adopted a survey design that had used cross-sectional survey approach to collect data. The population of the study comprised of 14 oil distributors in Kenya based in Nairobi County. The target respondents comprised of 64 business owners and 136 managers therefore comprising of a target population of 200 respondents. A sample size of 60 respondents was selected for the study. Primary data was collected through semi-structured questionnaires. Data was coded in SPSS and Excel software for analysis where the tables of frequencies, percentage, mean and standard deviation was extracted for presentation of data. Inferential statistics was done to establish the relationship between the implementation of strategic plans and the five independent variables. The outcome of the study was to establish whether organizational structure; organizational culture; leadership; resource allocation and corporate communication affect the implementation of strategic plans in the oil distributors sector in Nairobi County. The research recommends that for oil distributors to improve on the implementation of strategic plans they need to enhance of teamwork, accountability, transparency and communication.  

Influence of support on work engagement in nursing staff: the mediating role of possibilities for professional development

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Francoise Contreras ◽  
Ghulam Abid ◽  
Mark Govers ◽  
Natasha Saman Elahi
Keyword(s):  
Professional Development ◽  
Nursing Staff ◽  
Work Engagement ◽  
Survey Design ◽  
Healthcare Personnel ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Mediating Role

PurposeThe purpose of this study is to examine the effects of colleague and supervisor support on work engagement, examining the mediating role of possibilities for professional development in a healthcare setting.Design/methodology/approachA cross-sectional survey design was used. A sample of 253 Colombian nurses from a private hospital completed a series of questionnaires.FindingsAccording to the results, support from both colleagues and supervisors influences the work engagement of healthcare personnel. This research provides evidence about how to encourage work engagement in nursing staff through an adequate environment characterized by support and opportunities for career advancement.Research limitations/implicationsIn this study, a cross-sectional design was used; therefore, the generalization is limited, and it is not possible to infer causality.Originality/valueProviding certain conditions can promote not only work engagement with its desirable effects, but it may also mitigate the burden of a complex environment such as healthcare.

scholarly journals Psychological capital, work engagement and organisational commitment amongst call centre employees in South Africa

2013 ◽  
Vol 39 (2) ◽  
Author(s):  
Janet C. Simons ◽  
Johanna H. Buitendach
Keyword(s):  
Work Engagement ◽  
Psychological Capital ◽  
Survey Design ◽  
Measuring Instruments ◽  
Call Centre ◽  
Organisational Commitment ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Work Related ◽  
Managerial Implications

Orientation: The development of psychological capital amongst call centre employees could have an impact on positive work-related attitudes and behaviour; such as work engagement and organisational commitment.Research purpose: The purpose of the research was to determine the relationship between psychological capital, work engagement and organisational commitment amongst call centre employees; and further, to determine whether psychological capital and work engagement hold predictive value for the organisational commitment of call centre employees.Motivation for the study: There is a gap in research in understanding and enabling positive resource capacities in highly stressful work contexts such as call centres.Research design, approach and method: A cross-sectional survey design was used. A sample of 106 call centre employees from a South African organisation participated in the research. The measuring instruments included a demographic questionnaire, the Psychological Capital Questionnaire (PCQ), the Utrecht Work Engagement Scale (UWES) and the Organisational Commitment Questionnaire (OCQ).Main findings: Significant positive relationships were found between psychological capital, work engagement and organisational commitment. The results showed work engagement as being the only significant predictor of organisational commitment.Practical/managerial implications: Call centre employers need to develop and implement workplace interventions that would increase the psychological capital of call centre employees.Contribution/value-add: The research findings will benefit both call centre employees and management. The study highlighted the importance of the role of optimism as a subdimension of psychological capital in developing work engagement and organisational commitment amongst call centre employees.

scholarly journals Occupational stress, sense of coherence, coping, burnout and work engagement of registered nurses in South Africa

2009 ◽  
Vol 35 (1) ◽  
Author(s):  
Johanna J. Van der Colff ◽  
Sebastiaan Rothmann
Keyword(s):  
South Africa ◽  
Registered Nurses ◽  
Occupational Stress ◽  
Work Engagement ◽  
Sense Of Coherence ◽  
Survey Design ◽  
Maslach Burnout Inventory ◽  
Life Questionnaire ◽  
Cross Sectional Survey ◽  
Cross Sectional

The aim of this study was to assess the relationship between the occupational stress, sense of coherence, coping, burnout and work engagement of registered nurses in South Africa. A cross-sectional survey design was used. The study population consisted of 818 registered nurses. The Nursing Stress Inventory, the Orientation to Life Questionnaire, the COPE, the Maslach Burnout Inventory-Human Services Survey, and the Utrecht Work Engagement Scale were administered. The results show that the experience of depletion of emotional resources and feelings of depersonalisation by registered nurses were associated with stress due to job demands and a lack of organisational support, focus on and ventilation of emotions as a coping strategy, and a weak sense of coherence. Work engagement was predicted by a strong sense of coherence and approach-coping strategies.

scholarly journals Age and gender differences in children's food preferences

2005 ◽  
Vol 93 (5) ◽  
pp. 741-746 ◽  
Author(s):  
Lucy J. Cooke ◽  
Jane Wardle
Keyword(s):  
Gender Differences ◽  
Survey Design ◽  
Meat Products ◽  
Food Preferences ◽  
Processed Meat ◽  
Healthy Foods ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Age Related ◽  
And Gender

The present study was conducted to examine the developmental patterning of food preferences in a large sample of British schoolchildren and to investigate possible gender differences. Using a cross-sectional survey design, the study was carried out in three primary and three secondary schools in West London, UK. A total of 1291 children aged from 4 to 16 years completed a 115-item food preference questionnaire in class time, supervised by class teachers and assistants. Children indicated whether they had ever tried each item and, if so, how much they liked it. We observed age-related increases in the number of foods tried (P<0·001), liked (P<0·005) and disliked (P<0·05). Controlling for the number of foods tried rendered the increase in dislikes non-significant and reversed the age effect on the number liked. Girls liked fruit (P<0·05) and vegetables (P<0·001) more than boys did; boys liked fatty and sugary foods (P<0·005), meat (P<0·001), processed meat products (P<0·001) and eggs (P<0·05) more than girls did. Some age differences were apparent in liking for categories of food, although the effects were not linear. Across ages and genders, children rated fatty and sugary foods most highly, although ratings for fruit were also high. Children's food preferences overall are not consistent with a healthy diet. Interventions should focus on increasing the familiarity, availability and accessibility of healthy foods and should be mindful of the need to target messages appropriately for boys who have less healthful food preferences than girls at all ages.

Time management: presenteeism versus management-by-objectives

2018 ◽  
Vol 60 (6) ◽  
pp. 1470-1484
Author(s):  
Kwesi Amponsah-Tawiah ◽  
John Louis Opata ◽  
Samuel Doku Tetteh
Keyword(s):  
Time Management ◽  
Service Sector ◽  
Oil And Gas ◽  
Survey Design ◽  
Insurance Companies ◽  
Closing Time ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Physical Presence

Purpose This study examined the actual productive hours of employees from the service sector in Ghana. Design/methodology/approach This study adopted an exploratory cross-sectional survey design. The purposive and convenience sampling techniques were used to identify the service organizations and recruited 520 employees in Accra for the study. Specifically, these respondents were workers from banks, insurance companies, auditing firms and oil and gas companies. The data were analyzed using frequencies and other descriptive statistics. Findings Results showed poor time management among the study organizations. It was reported that although most workers report to work as early as 6:30 a.m., they wait until 8:30 a.m. to commence the day’s work schedule. In addition, they start thinking of break at least 15 min before actual break time which decreases productivity. In addition, employees reported spending at least 30 min on break. They also added that, they start clearing the desks about 15 min before actual closing time and leave the office at exactly 5:00 p.m. Practical Implications This study shows that the physical presence of workers does not necessarily mean they are working. The study proposes an alternative way to increase productivity rather than relying on physical presence of the workers. Originality/value This study is among the few that empirically sought to explore the actual time that workers use in a day at work. Thus, it measured actual productive hours at of service employees in Ghana.

scholarly journals Organizational Culture and Performance: Evidence From Microfinance Institutions in Kenya

SAGE Open ◽  
2019 ◽  
Vol 9 (1) ◽  
pp. 215824401983593 ◽  
Author(s):  
Owino O. Joseph ◽  
Francis Kibera
Keyword(s):  
Organizational Culture ◽  
Survey Design ◽  
Annual Reports ◽  
Primary Data ◽  
Sustainable Competitive Advantage ◽  
Microfinance Institutions ◽  
Cross Sectional Survey ◽  
Marketing Manager ◽  
Cross Sectional ◽  
Market Culture

The study aimed at determining the influence of organizational culture on the performance of microfinance institutions in Kenya. A descriptive cross-sectional survey design was adopted. Secondary data were collected from annual reports by the Association of Microfinance Institutions in Kenya and the Microfinance Rating Africa. Primary data were collected using structured questionnaire targeting the chief executive officer, human resource manager, and marketing manager. Data were analyzed using factor analysis and hierarchical regression. Our analysis identifies clan and hierarchy as the dominant cultural typologies in the microfinance industry. The results obtained demonstrate that organizational culture has a significant influence on non market performance. In addition, market culture is inversely associated with debt/equity ratio. We conclude that organizational culture is a major source of sustainable competitive advantage in the microfinance industry. Furthermore, we conclude that market culture promotes financial independence and sustainability in the long term.

scholarly journals Dimensionality of the UWES-17: An item response modelling analysis

2013 ◽  
Vol 39 (2) ◽  
Author(s):  
Deon P. De Bruin ◽  
Carin Hill ◽  
Carolina M. Henn ◽  
Klaus-Peter Muller
Keyword(s):  
Item Response ◽  
Work Engagement ◽  
Survey Design ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Conflicting Evidence ◽  
Managerial Implications ◽  
Information And Communication ◽  
Value Add ◽  
Individual Scores

Orientation: Questionnaires, particularly the Utrecht Work Engagement Scale (UWES-17), are an almost standard method by which to measure work engagement. Conflicting evidence regarding the dimensionality of the UWES-17 has led to confusion regarding the interpretation of scores.Research purpose: The main focus of this study was to use the Rasch model to provide insight into the dimensionality of the UWES-17, and to assess whether work engagement should be interpreted as one single overall score, three separate scores, or a combination.Motivation for the study: It is unclear whether a summative score is more representative of work engagement or whether scores are more meaningful when interpreted for each dimension separately. Previous work relied on confirmatory factor analysis; the potential of item response models has not been tapped.Research design: A quantitative cross-sectional survey design approach was used. Participants, 2429 employees of a South African Information and Communication Technology (ICT) company, completed the UWES-17.Main findings: Findings indicate that work engagement should be treated as a unidimensional construct: individual scores should be interpreted in a summative manner, giving a single global score.Practical/managerial implications: Users of the UWES-17 may interpret a single, summative score for work engagement. Findings of this study should also contribute towards standardising UWES-17 scores, allowing meaningful comparisons to be made.Contribution/value-add: The findings will benefit researchers, organisational consultants and managers. Clarity on dimensionality and interpretation of work engagement will assist researchers in future studies. Managers and consultants will be able to make better-informed decisions when using work engagement data.

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