Role Identity, Dissonance, and Distress among Paramedics

Role identity theory describes the purpose and meaning in life that comes, in part, from occupying social roles. While robustly linked to health and well-being, this may become, however, when an individual is unable to fulfil the perceived requirements of an especially salient role in the way that they believe they should. Amid high rates of mental illness among public safety personnel, we interviewed a purposely selected sample of 21 paramedics from a single service in Ontario, Canada to explore incongruence between an espoused and able-to-enact paramedic role identity. Situated in an interpretivist epistemology, and using successive rounds of thematic analysis, we developed a framework for role identity dissonance wherein chronic, identity-relevant disruptive events cause emotional and psychological distress. While some participants were able to recalibrate their sense of self and understanding of the role, for others, this dissonance was irreconcilable, contributing to disability and lost time from work. In addition to contributing a novel perspective on paramedic mental health and well-being, our work also offers a modest contribution to the theory in using the paramedic context as an example to consider identity disruption through chronic workplace stress.

Beyond the Words in Print: Identity Construction in Messages of Condolence

Death is part of human existence. When a person hears the news of someone’s death, it is very common for that person to express their feelings about it. This feeling is in the form of condolences which express the speaker’s sorrow, and condolences fall into the category of speech act. Semantically, condolences have a social meaning which refers to language use. Identities are created in relationships with others, and condolences are major platforms for the construction of identities, in that, existing relationships are, clearly, manifested in the messages that sympathizers expressed. Using a qualitative approach, the study analyzed twenty condolence messages which were purposely sampled from condolence messages posted in the portals of International Centre for Theoretical Physics (ICTP), when one of its members passed away. The analysis of the data revealed two main identity types enacted for the deceased: role identity and Social Identity. The major Role identity enacted, metaphorically, was Father while the least role was Achiever. Second, identity as an International Figure was dominant with the Social roles, but Good Personality was used less frequently. The present study adds to studies in identity construction, in general, and studies in condolence messages, in specific.

Management beyond a critical threshold of employees: evidence-based HR solutions for SMEs

PurposeThis research identifies human resource (HR) management challenges and associated solutions of a medium-sized organization that reached a critical threshold of employees and required formalized HR systems. HR solutions focused on using labour efficiently, linking pay to performance and motivating or rewarding desired employee behaviour are identified.Design/methodology/approachThis case study involved HR data analysis and 50 semi-structured interviews (SSIs) over 4 successive phases: HR audit, problem identification and job description validation, solutions analysis and feedback on outcomes. Additionally, HR files and schedules were reviewed to determine labour usage, organizational structure and compensation.FindingsHR problems and solutions associated with job analysis (e.g. role identity, role conflict), HR planning (e.g. scheduling, motivation), employee performance management (e.g. validity, employee empowerment) and compensation (e.g. inequity, turnover intentions) issues are clearly identified.Research limitations/implicationsTraditionally, HR theory or concepts are presented in a limited or isolated manner. However, this research provides an integrative assessment of numerous interrelated, complex, core HR concepts including role conflict, equity, employee empowerment, motivation, consensus building, accountability, change champions, communication and coaching.Practical implicationsThis multi-phased, multi-stakeholder approach to small and medium enterprise (SME) management informs organizational leaders about HR problems and solutions they may encounter as they grow and require formalized HR systems. The proposed solutions can help safeguard organizational survival.Originality/valueThis research bridges HR theory with HR practices focusing specifically on SMEs. In addition, SMEs can benefit from the HR process information presented to conduct similar evidence-based HR problem and solution assessments.

An Ecological Study of Identity in Teaching English as a Foreign Language in Light of the Dynamic Systems Model of Role Identity

Influenced by the growing urge of investigating the combined nature of teacher identity with the dynamic teacher professional learning processes in recent years, the present study aimed to cast an ecological look at identity role construction and change in L2 teaching. To this aim, Dynamic Systems Model of Role Identity (DSMRI) meta-theoretical framework was employed with the centrality of social–cultural roles in framing an EFL teacher’s experiences and guiding actions. In a single-case study, a Chinese EFL teacher’s dynamic construction of identity (as a single-case design) was traced in three phases: before a practicum (teacher professional development program), during the practicum, and during the first year of teaching. A triangulation of data was used to ensure the adequacy and representativeness of the required data. The data were analyzed qualitatively to find traces of change and development in the teacher’s ontological beliefs, goals, self-perceptions, and action possibilities. The DSMRI-oriented analysis of pre-, mid-, and post-practicum data emphasized the traces of role identities of the teacher trainee in her professional development process, that also created both emerging patterns and emerging challenges in her role, fostering a more negotiated, adaptive and realistic teacher role identity. This study substantiated the usefulness of the DSMRI for viewing language teachers’ professional development and the dynamic identity development processes as several temporal and situated factors contribute to the alignment or misalignment of a teacher’s ontological beliefs, goals, self-perceptions, and action possibilities.

“I Just Can’t”

This chapter explores the social and emotional development of emerging adults and focuses on how it contributes to feelings of anxiety, inability to make decisions, uncertainty, and lack of belonging. It provides information on how identity impacts mental health, particularly during this developmental stage. Various theories are discussed, with information provided on the role of the social-cultural content. The Miami Adult Development Project serves as a case study of an identify-focused intervention with mental health outcomes. Guiding questions help readers better understand the role identity development plays in risk and resilience during this “age of uncertainty.”

The mediating effects of teacher-student power relations in a blended English course for academic purposes

Guided by the theory of Language Socialization (LS), this study investigates the mediating effects of teacher-student power relations in an academic English course. To do so, several sets of data were collected: responses to a questionnaire survey, a series of semi-structured interviews, and the online interactions which took place on two teaching platforms (WeChat and QQ). Our results show that together with other factors, the power relations highlighted in this study influenced the participants’ academic performances. Besides, three types of teacher-student power relations were brought to the fore. Eventually, the power relations identified affected the construction of role identity in our study. The findings provide supporting evidence for the complicated power relations which exist between language learners and their community of practice.

Exploring the paradoxes of addressing sustainability in commercial research: A study of scientist views

<p>Research scientists increasingly engage in commercial research as well as face the need to address sustainability by taking into account the social, environmental and economic consequences of development activities. This role often entails addressing contradictory imperatives. Though paradox has pervasive effects on science work and managing for sustainability, it remains underexplored in these contexts. This research is positioned at the novel intersection of three bodies of work: sustainability in the context of science work, commercial research, and paradox in management and organisation. It engages a sensemaking perspective to examine the experiences of research scientists with managing sustainability in commercial research and explicates the tensions they perceive, as well as the ways in which they respond to them. The study is primarily based on a set of 44 semi-structured interviews conducted with research scientists across four Crown Research Institutes in New Zealand. It offers two sets of findings. First, it identifies three main paradoxes research scientists perceive and elucidates their dynamics. These include the paradoxes of service ethos, role identity, and professional integrity. Second, it explicates perceived responses to these paradoxes, both constraining and productive. The former comprise the practices of opposing, isolating, over-committing, and suppressing. The latter, productive responses, consist of a range of management tactics premised on differentiation or integration. Differentiation tactics include diversification in scope of services, variation in work organisation and responsibilities, and incrementalism. Integration tactics used with external parties comprise identifying financial synergies between public and commercial projects, (re)framing problems and solutions for clients, (re)positioning across roles and identities, as well as harnessing economies of scope by co-authoring with clients. This research contributes to the literature on research management by casting the emphasis on perceived paradoxes to be navigated when addressing sustainability in commercial research. It also offers a secondary contribution to the literature on paradox in management by contextualising organisational paradoxes and their management in science work. Specifically, it provides new insight into the ways by which scientists’ engagement with sustainability cuts across ethos and shapes their views on professional integrity. It also contributes to a nuanced understanding of role identity by focusing on the tensions research scientists at Crown Research Institutes experience in the dual role of advocates of change towards sustainability and allies of business. Altogether, this work extends existing organisational research by offering insights into scientists’ experience of paradox and its management when engaging with sustainability in commercial research.</p>

Exploring the paradoxes of addressing sustainability in commercial research: A study of scientist views

<p>Research scientists increasingly engage in commercial research as well as face the need to address sustainability by taking into account the social, environmental and economic consequences of development activities. This role often entails addressing contradictory imperatives. Though paradox has pervasive effects on science work and managing for sustainability, it remains underexplored in these contexts. This research is positioned at the novel intersection of three bodies of work: sustainability in the context of science work, commercial research, and paradox in management and organisation. It engages a sensemaking perspective to examine the experiences of research scientists with managing sustainability in commercial research and explicates the tensions they perceive, as well as the ways in which they respond to them. The study is primarily based on a set of 44 semi-structured interviews conducted with research scientists across four Crown Research Institutes in New Zealand. It offers two sets of findings. First, it identifies three main paradoxes research scientists perceive and elucidates their dynamics. These include the paradoxes of service ethos, role identity, and professional integrity. Second, it explicates perceived responses to these paradoxes, both constraining and productive. The former comprise the practices of opposing, isolating, over-committing, and suppressing. The latter, productive responses, consist of a range of management tactics premised on differentiation or integration. Differentiation tactics include diversification in scope of services, variation in work organisation and responsibilities, and incrementalism. Integration tactics used with external parties comprise identifying financial synergies between public and commercial projects, (re)framing problems and solutions for clients, (re)positioning across roles and identities, as well as harnessing economies of scope by co-authoring with clients. This research contributes to the literature on research management by casting the emphasis on perceived paradoxes to be navigated when addressing sustainability in commercial research. It also offers a secondary contribution to the literature on paradox in management by contextualising organisational paradoxes and their management in science work. Specifically, it provides new insight into the ways by which scientists’ engagement with sustainability cuts across ethos and shapes their views on professional integrity. It also contributes to a nuanced understanding of role identity by focusing on the tensions research scientists at Crown Research Institutes experience in the dual role of advocates of change towards sustainability and allies of business. Altogether, this work extends existing organisational research by offering insights into scientists’ experience of paradox and its management when engaging with sustainability in commercial research.</p>