Thriving information system through business intelligence knowledge management excellence framework

In the current digitalization dilemma of an organization, there is a need for the business intelligence and knowledge management element for enhancing a perspective of learning and strategic management. These elements will comprise a significant evolution of learning, insight gained, experiences and knowledge through compelling theoretical impact for practitioners, academicians, and scholars in the pertinent field of interest. This phenomenon occurs due to digitalization transformation towards industry revolution 5.0 and organizational excellence in the information system area. This research focuses on the characteristic of a comprehensive performance measure perspective in an organization that conceives information assessment and key challenges of Business Intelligence and Knowledge Management in perceiving a relevant organizational excellence framework. The dynamic research focusing on the decision-making process and leveraging better knowledge creation. The future of organization excellence seemed to be convergent in determining the holistic performance measure perspective and its factors towards industry revolution 5.0. The research ends up with a typical basic excellence framework that will mash up some characteristics in designing an organizational strategic performance framework. The output is a conceptual performance measure framework for a typical decision-making application for organizational strategic performance management dashboarding.

Building Business Analytic Tool using Dark Data and Big Data

The data is turning into the fundamental resource in the present science and innovation. Tragically, a lot of accessible and put away information isn't utilized today. This information is known as dull information. Big data is said to offer not just phenomenal degrees of business knowledge concerning the propensities for buyers and opponents, yet in addition to proclaim an upset in the manner by which business are coordinated and run. Organizations strive to achieve a competitive edge through, big data and business analytics tool. In this paper we have discussed about how dark data is used in organizations and the technologies evolved in business model. We have explored awareness in dark data and how we can implement them in business model. Keywords: Big Data, Dark Data, Business Intelligence (BI), etc.

determinant of business intelligence systems quality on Indonesian higher education information center

PDDIKTI Feeder as a business intelligence application is used as an information center in higher education, containing master data of each student and lecturer, learning process data, reporting graduate data and lecturer activities in teaching for decision making. Paradoxically, through the empirical data there are many problems in implementing business intelligence systems in private universities, related to the maturity of information technology, data quality and information culture. Addressing this gap, we present a descriptive verification analysis research on 40 private universities in Bandung city, Indonesia, using the Partial Least Square Model. We conclude there is a positive influence of information technology maturity, data quality and information culture on the quality of the business intelligence system.

INPLEMENTASI BUSINESS INTELLIGENCE DAN MARKET BASKET ANALYSIS UNTUK ANALISA DATA PENJULAN DI PT. ABC

Ditengah merebaknya kasus pandemi Covid-19 pada tahun 2020 di Indonesia, terjadi perubahan kecenderungan perilaku pelanggan dalam melakukan proses transaksi belanja khususnya pada gerai minimarket. Dengan diberlakukannya pysical distancing, pelanggan dituntut untuk berbelanja seefektif mungkin untuk menghindari penumpukan di dalam gerai. Manajemen perusahaan harus membuat setrategi untuk menyikapi perubahan perilaku dari pelanggan. Pada penelitian ini dikembangkan Business Intelligence dan metode Market Basket Analysis yaitu Apriori untuk menganalisa perilaku pelanggan dengan cara menganalisa riwayat transaksi penjualan. Hasil penelitian menunjukkan dashboard Business Intelligence dapat menampilkan data dalam bentuk grafik dan tabel sehingga memudahkan pengguna dalam proses analisa. Selain itu Association Rule menggunakan metode Apriori menghasilkan nilai support dan confidence sebagai gambaran produk-produk yang saling terkait, sehingga pihak merchendaising dapat dengan mudah membuat keputusan. Hasil pengujian blackbox menunjukkan aplikasi yang dikembangkan dapat diterima oleh pengguna karena semua kebutuhan pengguna dapat diselesaikan oleh aplikasi.

Determination of Business Intelligence and Analytics-Based Healthcare Facility Management Key Performance Indicators

The use of digital technologies such as Internet of Things (IoT) and smart meters induces a huge data stack in facility management (FM). However, the use of data analysis techniques has remained limited to converting available data into information within activities performed in FM. In this context, business intelligence and analytics (BI&A) techniques can provide a promising opportunity to elaborate facility performance and discover measurable new FM key performance indicators (KPIs) since existing KPIs are too crude to discover actual performance of facilities. Beside this, there is no comprehensive study that covers BI&A activities and their importance level for healthcare FM. Therefore, this study aims to identify healthcare FM KPIs and their importance levels for the Turkish healthcare FM industry with the use of the AHP integrated PROMETHEE method. As a result of the study, ninety-eight healthcare FM KPIs, which are categorized under six categories, were found. The comparison of the findings with the literature review showed that there are some similarities and differences between countries’ FM healthcare ranks. Within this context, differences between countries can be related to the consideration of limited FM KPIs in the existing studies. Therefore, the proposed FM KPIs under this study are very comprehensive and detailed to measure and discover healthcare FM performance. This study can help professionals perform more detailed building performance analyses in FM. Additionally, findings from this study will pave the way for new developments in FM software and effective use of available data to enable lean FM processes in healthcare facilities.