Etika Profesi Konselor dalam Layanan Bimbingan Konseling Virtual

The purpose of this study was to describe the professional ethics of counselors in virtual counseling guidance services. The method used in this research is a literature study with a qualitative descriptive approach. The data sources come from document studies in the form of books and previous research from various references. Furthermore, the data analysis technique used is descriptive analysis. The results of this study indicate that online counseling takes the form of virtual counseling technology, namely, websites, telephone or cell phones, email, video conferencing, chat, instant messaging, computers, and other social networks. The ethical aspects that must be obeyed by online counselors are building good relationships on the Internet, confidentiality when conducting consultations, legal aspects of telecommunications via the Internet, and licensing. Therefore, online counselors need to be professional in conducting virtual counseling by considering ethics.

Virtual psychosocial services for the adult population in a large community oncology practice.

283 Background: Psychological and social supports are essential to address the emotional impact of cancer. The Covid-19 pandemic exacerbated emotional distress for patients with cancer and impeded many of the traditional service delivery models for supportive services. An increase in patient reported distress from routine distress screenings highlighted the need to transition to virtual Social Work (SW) services. Methods: Patients were referred to virtual SW services three ways: self-referral, distress screenings, and clinic staff. A virtual support group registration site was created to increase awareness which was promoted by our marketing team. Three different SW facilitated virtual support groups were offered: Stronger Together, Empower Your Recovery: A Program for Healing and Growth for Living Beyond Cancer©*, and Paving the Way for Your Journey: A Cancer Support Program (PTW). Of note, the PTW six-week psychoeducation support group curriculum was developed by six employed SW facilitators. Groups included closed and open formats with scheduled frequencies. In addition to virtual support groups, standard social support including, psychosocial assessments, Advance Care Planning, virtual counseling visits were offered virtually with patients via the VSee telemedicine platform. Results: Social Work referrals increased by 154% from 949 in 2019 to 2413 in 2020 due to positive distress screening. From March 2020-21, 14,948 patients received SW services which was an increase from 10,208 seen from March 2019-20. Of these, 372 received virtual psychosocial telemedicine services from March 2020-21. There were 4092 unique webpage views to the support group information and registration website. Total number of all virtual registrants in the 3 groups from May 2020 to February 2021 was 326. Conclusions: The COVID19 pandemic required us to use, technology and virtual tools to ensure continued patient access to psychosocial services and expand access to support groups, in addition to the in-person SW services that remained. Limitations of virtual support groups and telemedicine included lack of internet access felt to be from socioeconomic barriers. Further research is needed to evaluate the benefits of providing structured psychoeducational virtual support groups to patients with cancer. Virtual counseling and support groups may continue to benefit patients with cancer.

The Effectiveness of Virtual Counseling during the COVID-19 Pandemic; Counseling Virtual Study and Carbon Footprint Calculation

<p class="05Abstrak" align="left">During the still growing pandemic, the government immediately began to call for a social restriction policy to tackle transmission. It also impacts the health counseling model. Before the pandemic, health counseling was generally carried out face-to-face (physical) which required mobility of both the counselor and the counselee, resulting in a large use of energy in the process which in turn had an impact on environmental degradation. The energy used will be converted into exhaust gas which is known as Greenhouse Gas Emissions. This study investigated how effective virtual counseling is, both from the results (clients can access health services) and from the energy use side. The research method was a combination of qualitative and quantitative or what is called the Mix Method. The approach used the counseling results-based approach and the carbon footprint calculation approach. The results obtained the difference in the number of counselors that could be counseled from face-to-face and virtual counselingcomparing the results of energy use from face-to-face counseling and virtual counseling.</p>

A Virtual Counseling Application Using Artificial Intelligence for Communication Skills Training in Nursing Education: Development Study

Background The ability of nursing undergraduates to communicate effectively with health care providers, patients, and their family members is crucial to their nursing professions as these can affect patient outcomes. However, the traditional use of didactic lectures for communication skills training is ineffective, and the use of standardized patients is not time- or cost-effective. Given the abilities of virtual patients (VPs) to simulate interactive and authentic clinical scenarios in secured environments with unlimited training attempts, a virtual counseling application is an ideal platform for nursing students to hone their communication skills before their clinical postings. Objective The aim of this study was to develop and test the use of VPs to better prepare nursing undergraduates for communicating with real-life patients, their family members, and other health care professionals during their clinical postings. Methods The stages of the creation of VPs included preparation, design, and development, followed by a testing phase before the official implementation. An initial voice chatbot was trained using a natural language processing engine, Google Cloud’s Dialogflow, and was later visualized into a three-dimensional (3D) avatar form using Unity 3D. Results The VPs included four case scenarios that were congruent with the nursing undergraduates’ semesters’ learning objectives: (1) assessing the pain experienced by a pregnant woman, (2) taking the history of a depressed patient, (3) escalating a bleeding episode of a postoperative patient to a physician, and (4) showing empathy to a stressed-out fellow final-year nursing student. Challenges arose in terms of content development, technological limitations, and expectations management, which can be resolved by contingency planning, open communication, constant program updates, refinement, and training. Conclusions The creation of VPs to assist in nursing students’ communication skills training may provide authentic learning environments that enhance students’ perceived self-efficacy and confidence in effective communication skills. However, given the infancy stage of this project, further refinement and constant enhancements are needed to train the VPs to simulate real-life conversations before the official implementation.