ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
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Published By IT Governance Publishing

9781787781597, 9781787781580

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ALL ABOUT SERVICES

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond ◽

10.2307/j.ctvkjb2mw.9 ◽

2019 ◽

pp. 35-39

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ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond ◽

10.2307/j.ctvkjb2mw.6 ◽

2019 ◽

pp. 10-13

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PREFACE

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond ◽

10.2307/j.ctvkjb2mw.3 ◽

2019 ◽

pp. 6-7

Author(s):

Claire Agutter

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TECHNICAL MANAGEMENT PRACTICES

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond ◽

10.2307/j.ctvkjb2mw.20 ◽

2019 ◽

pp. 193-197

Keyword(s):

Management Practices ◽

Technical Management

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SERVICE MANAGEMENT PRACTICES

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond ◽

10.2307/j.ctvkjb2mw.19 ◽

2019 ◽

pp. 149-192

Keyword(s):

Service Management ◽

Management Practices

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THE SVS:

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond ◽

10.2307/j.ctvkjb2mw.14 ◽

2019 ◽

pp. 71-91

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THE SERVICE VALUE SYSTEM

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond ◽

10.2307/j.ctvkjb2mw.12 ◽

2019 ◽

pp. 63-67

Keyword(s):

Value System ◽

Service Value

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THE FOUR DIMENSIONS OF SERVICE MANAGEMENT

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond ◽

10.2307/j.ctvkjb2mw.11 ◽

2019 ◽

pp. 46-62

Keyword(s):

Service Management ◽

Four Dimensions

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MULTIPLE-CHOICE EXAM STRATEGIES

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond ◽

10.2307/j.ctvkjb2mw.22 ◽

2019 ◽

pp. 201-203

Keyword(s):

Multiple Choice ◽

Multiple Choice Exam

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ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
Latest Publications

TOTAL DOCUMENTS

H-INDEX

Published By IT Governance Publishing

ALL ABOUT SERVICES

Table of Contents

PREFACE

FURTHER READING

TECHNICAL MANAGEMENT PRACTICES

SERVICE MANAGEMENT PRACTICES

THE SVS:

THE SERVICE VALUE SYSTEM

THE FOUR DIMENSIONS OF SERVICE MANAGEMENT

MULTIPLE-CHOICE EXAM STRATEGIES

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ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyondLatest Publications

TOTAL DOCUMENTS

H-INDEX

Published By IT Governance Publishing

ALL ABOUT SERVICES

Table of Contents

PREFACE

FURTHER READING

TECHNICAL MANAGEMENT PRACTICES

SERVICE MANAGEMENT PRACTICES

THE SVS:

THE SERVICE VALUE SYSTEM

THE FOUR DIMENSIONS OF SERVICE MANAGEMENT

MULTIPLE-CHOICE EXAM STRATEGIES

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
Latest Publications