Managing anxiety and uncertainty: applying anxiety/uncertainty management theory to university health professionals and students’ communication

Author(s):  
Adu Gyamfi Prince
2021 ◽  
Vol 9 (2) ◽  
pp. 109-118
Author(s):  
Gunawan Wiradharma

CPNS lecturers in 2019 at Universitas Terbuka were placed in the head office or in various UPBJJ spreading throughout Indonesia. Some CPNS lecturers are placed in different units from their original regions so they have to make adjustments in the new environments with different cultures. Intercultural communication takes place when there is interaction between an individual with a particular cultural background and other individuals who come from different cultures. Intercultural communication is an important key in the adjustment process. This study explores the adaptation of three UT CPNS lecturers from outside the region. The theory used is Anxiety Uncertainty Management Theory. Descriptive qualitative approach is used to explore the perspective of CPNS lecturers with the local culture. Through this research, the researcher found that there were some important elements that needed to be possessed by CPNS lecturers, namely the cultural adaptation that was carried out, the culture shock that occurred, and the adjustment in the new cultural environment.


Author(s):  
Jim Neuliep

The effects of uncertainty and anxiety are profiled in association with intercultural communication and the initiation and development of intercultural relationships. Uncertainty is cognitive and refers to what one knows about another and one’s level of predictability about another. Anxiety is the affective equivalent of uncertainty and refers to the level of discomfort associated with interacting with a stranger. Two major theories are associated with this process, including uncertainty reduction theory and anxiety/uncertainty management theory. Other communicative factors also affect uncertainty and anxiety reduction and management during intercultural communication.


2019 ◽  
Vol 57 (11) ◽  
pp. 3079-3095 ◽  
Author(s):  
Jih-Hua Yang ◽  
Cheng-Chen Lin ◽  
Shih-Chieh Fang ◽  
Ching-Ying Huang

Purpose The vast majority of research on traditional leadership focuses on effective and positive leadership behavior. However, scholars have begun to pay attention to the impact of negative leadership behavior on employees and the organization. Hence, the main purpose is to examine the effects of abusive supervision. While the literature does not examine the time future orientation of the effects of abusive supervision, the purpose of this paper is to fill up this gap and examine the moderating role of future orientation. Design/methodology/approach A total of 584 valid questionnaires were collected from respondents aged between 21 and 30 years old and analyzed using the hierarchical regression and structural equation modeling method. Findings The main results show that abusive supervision positively affects counterproductive work behavior and future orientation positively moderates both the relationship between abusive supervision and originality behavior and the relationship between abusive supervision and organizational citizenship behavior (OCB). Originality/value This study demonstrates the moderating roles of future orientation in the effects of abusive supervision, and thus deepens the understanding of the moderating effect. It departs from the prior works and presents a more detailed examination examines the distinct dimensions of personality traits. It makes three main theoretical contributions. First, it introduces uncertainty management theory as a means to interpret the effects of abusive supervision. Second, it contributes to the literature on abusive supervision. Third, it does not lead to discovery as an OCB and originality, conclusions which differ from the results suggested in past literature.


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