Electronic readiness is the ability to accept, use and apply information and
communication technology in an organization. To effectively implement
information and communication technologies, the first step is to measure the
electronic readiness of companies and organizations to adopt these new
technologies. In this research, the level of electronic readiness of Mellat
Bank has been studied in Khorasan Razavi province in Iran, from the
perspective of the employees in cities of Feyz Abad, Kashmar, Bajestan,
Gonabad and Bazar and Central branches in Khorasan Razavi province.
Electronic readiness levels of Bank Mellat have been evaluated in the
following dimensions: Strategy readiness and IT policies, IT infrastructure
readiness, management readiness, legal-juridical readiness, culture and
human resource (personnel) readiness and Process readiness. This research is
based on descriptive research design and applied purpose. The statistical
population of the personnel includes people with sufficient and necessary
information in the field of financial and banking activities regarding
e-commerce issues and e-readiness, which was a total population of 74
people. 50 questionnaires consisting of 30 questions were distributed using
non-probability convenience sampling method of which 42 questionnaires were
accurate. The SPSS15 software was used for analysis. The results of the
analysis showed that the level of electronic readiness of Mellat Bank in
Khorasan Razavi province in the studied branches is significantly higher
than the average theoretical score (3) (p <0.001) in total and its
components. This demonstrates the level of electronic readiness of Mellat
Bank in Khorasan Razavi is high (above average) from the perspective of the
studied personnel. Also, there is no significant difference in the average
score of the perspective of personnel based on gender, age, years of
service, level of education, field of study and organizational position
concerning the level of electronic readiness in Mellat Bank in Khorasan
Razavi.