scholarly journals Professional training of students as an object of quality management in the education system

2021 ◽  
Vol 128 ◽  
pp. 05012
Author(s):  
V.I. Stymkovskij ◽  
L.N. Anisimova ◽  
I.I. Burlakova
Keyword(s):  
Quality Management ◽  
Professional Training ◽  
Quality Management System ◽  
Modern Theory ◽  
Total Quality ◽  
Work Processes ◽  
Global Quality ◽  
Quality Of Products ◽  
The Impact

The modern theory of quality management is based on the position that activities aimed at improving quality should be carried out in the process of production/service. It is possible to determine the quality of products/services by many factors, both objective and subjective. To prevent the impact of various factors on quality, a quality management system is necessary. Each country has its own concept of quality management, which reflects the essence of Total Quality Management (TQM) methodology to solve quality improvement problems. Quality models to a large extent coincide with each other, are mutually complementary and differ only in the completeness and depth of coverage of the work processes of the organization. The main purpose of our article is a comprehensive study of theoretical and practical issues of professional training of students on the basis of global quality methodology, its step-by-step description, identifying the practical value in use for both technical and humanitarian specialties.

scholarly journals artikel Pengaruh Penerapan Manajemen Mutu Terpadu ( TQM ) Dalam Meningkatkan Kepuasan Pelanggan.

2019 ◽  
Author(s):  
presti putri riwana ◽  
Rusdinal ◽  
Hade Afriansyah
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Quality Management System ◽  
Production Costs ◽  
Education Quality ◽  
Total Quality ◽  
Price Increases ◽  
Quality Of Products ◽  
Expected Increase

Integrated quality management system can not only be used in the world of education but companies must also use education quality management, so that the quality of the products they produce can be good and meet customer satisfaction. therefore each company will compete to show its quality. companies carry out integrated quality management because they want to fix every single mistake that happens even if it is so small that consumers of the company will feel satisfied Control the quality of products including fees and market share, the company's reputation, product accountability, international implications. Expected to perform quality repairs, among others: Repair reputation, increased volume, price increases, production costs can be minimized so that the expected increase in company earnings that are accompanied by the product expected by the customer on an ongoing base.Keyword: Total Quality Management (TQM), customer satisfaction

scholarly journals THE DEVELOPMENT OF THE QUALITY MANAGEMENT SYSTEM IN TERMS OF KNOWLEDGE MANAGEMENT / KOKYBĖS VADYBOS SISTEMŲ TOBULINIMAS ŽINIŲ VADYBOS ASPEKTU

2011 ◽  
Vol 3 (4) ◽  
pp. 113-119
Author(s):  
Romualdas Vitkauskas
Keyword(s):  
Knowledge Management ◽  
Quality Management ◽  
Quality Management System ◽  
Analysis Method ◽  
Continual Improvement ◽  
Correlation Analysis Method ◽  
Product And Process ◽  
Quality Of Products ◽  
The Relationship

The interaction of quality management and knowledge man­agement are analyzed quite widely in scientific literature and discussed with reference to various models integrating these two management theories. However, there are not enough precise tools that could provide a possibility of improving the quality of products and services through knowledge management. To this end, the article examines the already existing models for the interaction between quality management and knowledge management. The results of a survey on Lithuanian industry show what organizational knowledge is the most important while implementing quality management principles aimed at improving quality. The correlation analysis method showed the relationship between quality management principles (process approach, continual improvement, management, facts) and the factors defining the product and process quality (the extent of determining process execution time, process resources, costs of process stages, indicators for products and/or services, the dura­tion of the process, the extent of measuring indicators, the extent of collecting information on indicators, the extent of collecting information about the costs of the process). Santrauka Kokybės vadybos ir žinių vadybos sąveika mokslinėje literatūroje analizuojama gana plačiai, aptariami įvairūs sąveikos modeliai integruojant šias dvi vadybos teorijas. Tačiau nepakankamai nagrinėjamos konkrečios priemonės, kuriomis būtų galima pagerinti produktų ir paslaugų kokybę pasitelkiant žinių vadybą. Tuo tikslu straipsnyje analizuojami jau egzis­tuojantys kokybės vadybos ir žinių vadybos sąveikos modeliai bei pateikiami Lietuvos pramonės įmonių tyrimo rezultatai, parodantys, kokios organizacinės žinios svarbiausios įgyvendinant kokybės vadybos principus, skirtus kokybei gerinti. Taikant koreliacinės analizės metodą nustatyta, kad egzistuoja ryšys tarp kokybės vadybos principų (procesinio požiūrio, nuolatinio gerinimo, valdymo remiantis faktais) įgyvendinimo lygio ir veiksnių, apibūdinančių produktų ir procesų kokybę (procesų įvykdymo laiko nustatymas, procesų išteklių nustatymas, procesų etapų išlaidų nustatymas, produktų ir (ar) paslaugų rodiklių nustatymas, rodiklių matavimas, rodiklių informacijos rinkimas, informacijos apie proceso trukmę nustatymas ir informacijos apie proceso išlaidas rinkimas).

scholarly journals Quality management and business performance of Serbian companies

2021 ◽  
Vol 69 (6-7) ◽  
pp. 345-356
Author(s):  
Vesna Milovanović ◽  
Stevo Janošević ◽  
Mihailo Paunović
Keyword(s):  
Quality Management ◽  
Business Performance ◽  
Quality Management System ◽  
Iso 9001 ◽  
Company Size ◽  
Total Quality ◽  
Industry Type ◽  
Business Results ◽  
Management Perspective ◽  
The Impact

The impact of quality management (QM) programs on business results has been the subject of numerous studies worldwide. However, given the complexity of the contemporary QM paradigm and its context-dependence, it is difficult to generalise its impact on business performance. This study examines QM from the strategic management perspective by comprehensively analysing the effects of quality management system (QMS) certification to ISO 9001 in terms of improved business performance and the achieved level of total quality management (TQM) in Serbian companies. Control variables of industry type and company size are employed to observe their possible impact on motives for, and effects of, QMS certification to ISO 9001. The results reveal that the certification of Serbian companies' QMS to ISO 9001 positively influences their operational and market performance, with the impact intensity dependent upon company size and industry type. The impact of certification on financial performance was examined but not confirmed. Compared to companies motivated primarily by marketing interests and market pressure, companies that certify their QMS to ISO 9001 to improve the quality of their business show a higher level of TQM implementation and gain greater benefits from certification.

scholarly journals Accreditation of research in the thermo-climatic chamber - various aspects

2018 ◽  
Vol 183 ◽  
pp. 01009
Author(s):  
Artur Gawlik ◽  
Piotr Kucybała ◽  
Danuta Owczarek ◽  
Janusz Pobędza
Keyword(s):  
Quality Management ◽  
Environmental Conditions ◽  
Quality Management System ◽  
New Products ◽  
Heavy Duty ◽  
Climatic Chamber ◽  
High Quality ◽  
University Of Technology ◽  
The Impact

One of the important aspects in the implementation of new products for production in the open field is the assessment of the impact of environmental conditions on their operation. Typically thermo-climatic research is carried out for such project. The laboratory of Techno-climatic Research and Heavy Duty Machines of Cracow University of Technology, equipped with a large-sized thermo-climatic chamber conducts this type of research. Bearing in mind the assurance of high quality of the conducted research, the quality management system (QMS) was developed and implemented. The article describes the requirements, scope and process of obtaining a Polish Centre for Accreditation (PCA) certificate.

Perception of TQM benefits, practices and obstacles

2016 ◽  
Vol 28 (2) ◽  
pp. 317-336 ◽  
Author(s):  
Martin Jaeger ◽  
Desmond Adair
Keyword(s):  
Quality Management ◽  
Classification System ◽  
Project Managers ◽  
Total Quality ◽  
Content Type ◽  
Total Group ◽  
Management Consultants ◽  
Industrial Organizations ◽  
Quality Of Products

Purpose – The purpose of this paper is to identify the perception of total quality management (TQM) benefits, practices and obstacles in Kuwaiti industrial organizations certified against ISO 9001:2000 (or later) and following a TQM approach. A discrepancy in perception between project managers (PMs) and quality management representatives (QMRs) of organizations in the Gulf Cooperation Council countries has already been identified (Jaeger and Adair, 2013), and this study compares the perception of these two groups in more depth. Design/methodology/approach – Extensive representatives of both groups have been individually interviewed, a classification system for TQM benefits, practices and obstacles has been developed, and interview responses have been analyzed against this classification system. Findings – It emerges that all responses matched one of the benefits, obstacles and practices of the classification system. Comparing the total group of PMs with the total group of QMRs, it was found that both groups agree on their perception of the most important practice (i.e. an implemented management system) and, the biggest obstacle (i.e. lack of employee involvement). However, they disagree on their perception of the most important TQM benefit (i.e. PMs prefer quality of products and services, and QMRs prefer productivity). Originality/value – The results of the total groups and sub-groups give new insights regarding the different perceptions of PMs and QMRs. Also, the results enable practitioners of these two functions to discuss the differences and align their perceptions. This should increase the effectiveness of the TQM approach in their organizations. Finally, the results allow management consultants to focus on areas with high potential for improvements.

scholarly journals IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN FACILITIES TO IMPROVE INSTITUTION QUALITY SCHOOL

2021 ◽  
Vol 6 (1) ◽  
pp. 97-124
Author(s):  
Poetri Leharia Pakpahan ◽  
Wiji Hidayati
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Learning Process ◽  
Analytical Study ◽  
Quality Of Education ◽  
Total Quality ◽  
Library Research ◽  
Adequate Quality ◽  
The Impact

One of the improvements in the quality of education is the fulfillment of the needs for facilities and adequate, quality, and ready-to-use educational infrastructure. So as for the impact of the lack of proper infrastructure of school institutions, namely that it can reduce student achievement in learning activities, especially in class. Therefore, to improve the quality of education in schools, management of facilities and infrastructure is needed to meet the needs of the student learning process at school. This study aims to determine the implementation of total quality management in improving the quality of infrastructure in schools. This research using library research with analytical study methods (library research), namely research carried out using a library alias literature, either in the form of notes, books, journals, or reports of previous research results. The analytical study used is content analytical and analytical descriptions of total quality management to improve infrastructure at school. The results of this study indicate that the facilities and infrastructure at the school are inadequate standards. Therefore, the use of infrastructure in the learning process must also be improved, as an increase in service quality continuously meets the reality and expectations for customers.

scholarly journals FORMATION OF THE QUALITY SYSTEM OF THE ENTERPRISE

2021 ◽  
Author(s):  
Oksana Sheremetynska ◽  
Artem Zakharchenko
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Legal Regulation ◽  
Production Costs ◽  
Management Systems ◽  
Quality Management Systems ◽  
Iso Standards ◽  
Quality Of Products

The introduction of a quality management system is important because it leads to improved productivity, optimization of business processes of the organization, and also leads to a reduction in production costs. The article considers the theoretical aspects of the quality management system at the enterprise, outlines the methods and classification of existing quality management systems. The essence of legal regulation of the quality management system is investigated and its current state is characterized. It is noted how some experts classify quality management methods. Recommendations for improving the quality management system at a domestic enterprise are offered. Emphasis is placed on the fundamental standards of ISO 9000 and how they are integrated into the state standards of Ukraine. When developing quality management systems, it should be borne in mind that the quality management system covers all processes that occur in the enterprise and on which the quality of products or services depends. According to the capabilities of the production process, the stages of the product life cycle are considered, which should be used at the appropriate stages of development and certification of the quality management system. The task of improving the quality and expanding the range of products is relevant in modern production conditions. This task is multifaceted and includes a number of scientific and technical, environmental, economic and social problems. An interdisciplinary approach is needed for an effective solution. One of the ways is product quality management based on assortment analysis and its innovative development. The experience of developed countries shows that the health of the nation, primarily through food, their safety, is more reliable when it is achieved by improving the quality of products based on standardization worldwide and internationally. At the international level, quality requirements are regulated by ISO standards, strictly focused on the consumer. The first such standards were the standards of the 9000 series, which came out in the late 80's pp. XX century More than half of the world's countries have implemented national standards identical to ISO standards, as well as certified enterprises in accordance with ISO standards.

scholarly journals The specificity of the functioning of the quality cost account within the quality management system of an enterprise

2021 ◽  
Vol 27 (4) ◽  
pp. 283-290
Author(s):  
Patrycja Kokot-Stępień
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Objective Assessment ◽  
Production Costs ◽  
Cost Calculation ◽  
Quality Cost ◽  
Quality Costs ◽  
The Impact

Abstract Along with the development of quality systems, there was a need to analyze the expenditure incurred to obtain the appropriate quality of products or services and the impact of the actions taken on the results achieved by an entity. Quality costs are an important tool for improving the quality of offered products and efficiency of management, provided that the enterprise maintains a quality cost calculation. It is a system for capturing and analyzing all costs related to quality and taking actions aimed at increasing quality while minimizing production costs. The purpose of quality cost account is not only to identify areas in need of improvement, but most of all to provide information enabling the assessment of the effectiveness of the QMS implemented in the enterprise. The article indicates the essence of quality cost account. It also presents a method of implementing quality cost account in an enterprise which can be the basis for the development of a procedure within the scope of the quality management system. The presented methodology of quality cost account comprehensively indicates the scope of its conduct, responsibility for the activities carried out within it, the method of recording quality costs in the enterprise and indicators the analysis of which allows for an objective assessment of the effectiveness of the implemented quality management system.

scholarly journals QUALIMETRIC METHOD OF ASSESSING RISKS OF LOW QUALITY PRODUCTS

2021 ◽  
Vol 2021 (4) ◽  
pp. 4769-4774
Author(s):  
ROMAN TRISHCH ◽  
◽  
OLESIA NECHUIVITER ◽  
KOSTIANTYN DYADYURA ◽  
OLEKSANDR VASILEVSKYI ◽  
...  
Keyword(s):  
Risk Assessment ◽  
Quality Management ◽  
Product Quality ◽  
Density Function ◽  
Quality Indicators ◽  
Quality Management System ◽  
Significant Risk ◽  
Scientific Papers ◽  
Quality Of Products

Risk assessment is an integral part of an enterprise's quality management system. The risk of low quality products is the most significant risk, as it is directly related to the concept of enterprise competitiveness. The paper analyzes the scientific papers related to the assessment of the quality of products, processes and services, their disadvantages, possible limits of application. It is proposed to use mathematical dependences to obtain estimates of product quality indicators on a dimensionless scale. Knowing the density function of random variables of product quality indicators and knowing the mathematical dependence of their estimates on a dimensionless scale, it is proposed to obtain the density function of estimates. Knowing the function of the density of estimates of quality indicators, it is proposed to find the probabilities of risks of the assessment of quality indicators in any given interval on a dimensionless scale. A method for assessing the risks of low quality products has been developed

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