scholarly journals Business Process Impact Visualization and Anomaly Detection

2006 ◽  
Vol 5 (1) ◽  
pp. 15-27 ◽  
Author(s):  
Ming C. Hao ◽  
Daniel A. Keim ◽  
Umeshwar Dayal ◽  
Jörn Schneidewind
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Impact Factors ◽  
Complex Data ◽  
Process Flow ◽  
Business Operations ◽  
Complex Information ◽  
Business Metrics ◽  
The Impact ◽  
Operational Data

Business operations involve many factors and relationships and are modeled as complex business process workflows. The execution of these business processes generates vast volumes of complex data. The operational data are instances of the process flow, taking different paths through the process. The goal is to use the complex information to analyze and improve operations and to optimize the process flow. In this paper, we introduce a new visualization technique, called VisImpact that turns raw operational business data into valuable information. VisImpact reduces data complexity by analyzing operational data and abstracting the most critical factors, called impact factors, which influence business operations. The analysis may identify single nodes of the business flow graph as important factors but it may also determine aggregations of nodes to be important. Moreover, the analysis may find that single nodes have certain data values associated with them which have an influence on some business metrics or resource usage parameters. The impact factors are presented as nodes in a symmetric circular graph, providing insight into core business operations and relationships. A cause-effect mechanism is built in to determine ‘good’ and ‘bad’ operational behavior and to take action accordingly. We have applied VisImpact to real-world applications, fraud analysis and service contract analysis, to show the power of VisImpact for finding relationships among the most important impact factors and for immediate identification of anomalies. The VisImpact system provides a highly interactive interface including drilldown capabilities down to transaction levels to allow multilevel views of business dynamics.

scholarly journals Empirically assessing the impact of business process reengineering on manufacturing firms

1996 ◽  
Vol 3 (1) ◽  
pp. 8-32 ◽  
Author(s):  
Tor Guimaraes ◽  
Wendi Bond
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Business Process Reengineering ◽  
Implementation Process ◽  
Value Added ◽  
Process Reengineering ◽  
Focus Attention ◽  
Business Operations ◽  
Top Managers ◽  
The Impact

While the BPR (Business Process Reengineering) concept is conceptually appealing, in pratice there are many unsuccessful cases. This study aimed to exhaustively identify and rate: the importance of factors proposed as important for successfully implementing BPR projects in organizations; the extent to which various problems and benefits are being encountered; the extent to which proposed BPR objectives are being included in project plans and are actually being derived; and the impact of BPR projects on specific business processes and on the organization as a whole. Several basic hypotheses regarding the BPR implementation process were tested. Last, based on the results, recommendations are made for managers to focus attention and resources on factors important to success, and to proceed in a fashion which minimizes the risk of failure. In general, organizations are not emphasizing some of the most important activies and tasks recommended in the BPR literature, such as changes to customer/market related business processes, the value-added element of every business activity, and others. On the average, the most commonly encountered problems while implementing BPR seem to be very difficult to address in pratice: making business mistakes under pressure to produce quick results, implementation difficulties due to communication barriers between company sub-units, the unexpected size of the required BPR effort, its disruption to business operations, and others. Based on the findings as a whole, it behooves top managers to engage in BPR projects only as a controlled experiment to strategically reposition the organization.

scholarly journals From Prediction of the Improvement of the Quality towards an Equitable Sharing of the Cost of the Improvement between Business Processes

2021 ◽  
Vol 9 (5) ◽  
pp. 268-274
Author(s):  
Jaouad Maqboul ◽  
Bouchaib Bounabat
Keyword(s):  
Deep Learning ◽  
Data Quality ◽  
Quality Assessment ◽  
Business Process ◽  
Shapley Value ◽  
Business Processes ◽  
Cost Benefit ◽  
Impact Factors ◽  
The Cost ◽  
The Impact

In this work we have developed a quality approach for the quality assessment of data related to the business process for quality projects, this approach uses the cost of the implementation of quality combined with the impact of quality broken down into the benefit and efficiency of data, shapley value helps us choose the business processes that will collaborate to reduce the cost of improvement, Deep learning helps us calculate the quality values for any dimension based on history of previous improvements. To reach our goal, we used the cost-benefit approach (ACB) and the cost-effective approach (ACE) to extract the impact and cost factors then using a multi-optimization algorithm. -objective we will minimize the cost and maximize the impact for each business process and the deep learning introduced will complement our approach to learn from the previous improvements after validation of the processes which will be chosen as well as the values calculated after improvement. The importance of this research lies in the use of impact factors and the cost of the quality evaluation which represent the basis of any improvement, our approach uses generic multi-objective optimization algorithms which will help choose the minimum value of each business process before the improvement, adding a layer of predicting and estimating the quality value of the data generated by the business process before the improvement even, while the value of shapley has aim to minimize the cost of quality projects during fission and merger of companies and even within a company composed of several services and departments to have the lowest possible total cost to help companies manage the portfolios of quality.. Keywords: Artificial neural network, data quality assessment, data quality improvement, deep learning, prediction of improvement in data completeness shapley value.

scholarly journals CONTEMPORARY MANAGEMENT OF BUSINESS PROCESSES WITHIN THE SUPPLY CHAIN OF FASHION INDUSTRY

2020 ◽  
pp. 36-39
Author(s):  
Andrea Dobrosavljević ◽  
Snežana Urošević
Keyword(s):  
Supply Chain ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Demand Management ◽  
Relationship Management ◽  
Customer Relationship ◽  
Fashion Industry ◽  
The Impact

Business processes are present in all types of organizations, regardless of the size or industry within which the organization operates. Successful business process management (BPM) is an indicator of the level of process maturity of the organization. Within the supply chain, it is possible to observe the presence of business processes of a collaborative nature, as BPM relies on the principles of partnership, development, and exchange of information through links that exist within this chain between all actors [1]. Within this paper, BPM in the relations with suppliers and consumers within the supply chain of organizations operating in the fashion industry is considered. Lambert [2] lists eight macro processes that take place in the supply chain, between suppliers, manufacturers, distributors, retailers and end consumers, as follows: customer relationship management, supplier relationship management, demand management, order execution, fl ow management production, product development and commercialization and return management. Within this paper, a research is presented which analyzes the segments of managing collaborative business processes within the supply chain of the fashion industry, based on the responses of 508 managers and employees in the fashion industry in the Republic of Serbia. The needs for the development of certain segments in accordance with the needs of modern business process management have been explored.Scientifi c novelty. The research part of this paper relies on the application of Friedman's test which enables the analysis of the current state of BPM in relations with suppliers and consumers within the supply chain of the fashion industry, expressed through workers' responses with a ranking of their preferences. This paper contributes to the creation of a knowledge base within the research in the fi eld of the impact of BPM on improvements in the supply chain, on the basis of which it is possible to conduct further research and upgrade knowledge.Practical value. The fi ndings derived from the results of research of this type contribute to the development of the business from various aspects. The benefi ts can be refl ected not only through the strengthening of the competitive position but also through the sustainability of business on the basis of adequate application of BPM practices in all business segments. Accordingly, in addition to the scientifi c novelty, which is refl ected in the results of the rese arch work, there is a practical novelty, which is refl ected in the guidelines for the development of modern BPM within the supply chain of the fashion industry.

scholarly journals BUSINESS PROCESSES EVALUATION WITH THE SUPPORT AND ENSURING OF ENTERPRISE ECONOMIC SECURITY

10.23856/3204 ◽  
2019 ◽  
Vol 32 (1) ◽  
pp. 38-46
Author(s):  
Ievgeniia Mishchuk ◽  
Olha Serdiuk
Keyword(s):  
Business Process ◽  
Significant Influence ◽  
Business Processes ◽  
Influence Factors ◽  
Economic Security ◽  
Reference Points ◽  
Security Assessment ◽  
Business Operations ◽  
Assessment Indicator ◽  
Key Characteristics

The development potential of any enterprise is due to its economic security. Support for economic security should be implemented with the help of reliable tools for monitoring and evaluating the efficiency level of its system mechanisms. Ensuring economic security will be as stable as possible if the reference points that indicate the optimal trajectory of business processes control are able to take into account all significant influence factors. Such reference points are indicators for evaluating business operations and economic security. It is important for the indicator to have in its structure all the significant influence factors. The criteria of business processes functioning efficiency used as such reference points have been analyzed in the paper. Main universal influence factors that have to be present in the business process and economic security assessment indicator expression are identified. The definitions of a business process are analyzed, the key characteristics of the definitions are identified, and the author's vision of the essence of the concept is proposed in the light of the prospects for further research.

(Re)Designing Business Processes Using Markov Theory and Constrained State, Transition and Actor Role Spaces

2019 ◽  
Vol 9 (2) ◽  
pp. 43-61 ◽  
Author(s):  
Sérgio Guerreiro
Keyword(s):  
Decision Making ◽  
Business Process ◽  
Business Processes ◽  
The Body ◽  
Process Redesign ◽  
Discount Factors ◽  
Body Of Knowledge ◽  
Markov Decision ◽  
Decision Making Processes ◽  
The Impact

Decision-making processes are the utmost important to steer the organizational change whenever business process workarounds are attempted during operational times. However, to decide the non-compliant situations, e.g., bypasses, social resistance, or collusion; the business manager demands contextualized and correct interpretations of the existing business process redesign options to cope with workarounds. This article explores the need to aid the decision-making process with a full constructional perspective to optimize the business processes redesign. So, the Markov decision process is combined with the body of knowledge of business processes, in specific, the concepts of designing enterprise-wide business transactions. This methodology supports the management initiatives with more knowledge about the value of business processes redesign. A classical chain of Order-to-Cash business processes (the order, the production, the distribution and the selling of goods) illustrate the benefits of this quantitative approach. Results obtained for business processes redesign in reaction to workarounds are reported. The analysis results show that this approach can anticipate the sub-optimal solutions before taking actions and highlights the impact of discount factors in the final obtained value. The contribution of this novel conceptual integration to the business processes community is the forecast of value function of business transaction redesign options when facing non-compliant workarounds. From related literature, business processes compliance usually comprises offline computation and the redesign is only considered in the forthcoming business processes instances. This article is innovative in the sense that it anticipates the value impact of a redesign, allowing more effective decisions to be taken.

Alignment patterns for process-oriented appraisals and rewards: using HRM for BPM capability building

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aygun Shafagatova ◽  
Amy Van Looy
Keyword(s):  
Case Studies ◽  
Business Process ◽  
Process Management ◽  
Business Processes ◽  
Multidimensional Analysis ◽  
Content Type ◽  
Process Oriented ◽  
Process Context ◽  
The Impact ◽  
Employee Appraisals

PurposeWhile the business process management (BPM) literature highlights the significance of aligning employee appraisals and rewards practices with business processes, little is known about the realization. The purpose of this paper is to concretize the impact of process-oriented appraisals and rewards on business process performance and to provide empirical evidence on how organizations actually align their appraisals and rewards practices with BPM.Design/methodology/approachA mixed-method approach has been employed by combining survey results with case studies to offer first-hand evidence. Survey data have been used to quantify the real impact of process-oriented appraisals and rewards. Next, case studies with 10 organizations have allowed us to gain deeper insight into organizational practices for making appraisals and rewards more process-oriented.FindingsThe survey proves that process-oriented employee appraisals and rewards positively affect performance if different employee levels are involved. The case studies reveal similarities and differences in alignment efforts across organizations, based on pattern-matching and a multidimensional analysis, resulting in four alignment patterns.Research limitations/implicationsThe findings extend knowledge about appraisals and rewards within a business process context by providing a quantification and pattern refinement, which specifically advance a BPM-facilitating culture.Practical implicationsManagers and executives benefit from the recommendations for a gradual BPM adoption to improve the success of their business processes and their people-related practices.Originality/valueThe authors offer one of the first in-depth, cross-disciplinary studies that intend to bridge between the disciplines of BPM and human resource management (HRM).

Financial Evaluation and Optimization of Business Processes

2013 ◽  
Vol 4 (2) ◽  
pp. 91-120 ◽  
Author(s):  
Partha B. Sampathkumaran ◽  
Martin Wirsing
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Business Processes ◽  
Business Process Modeling ◽  
Cost Calculation ◽  
Financial Optimization ◽  
Business Process Modeling Notation ◽  
The Impact ◽  
Structured Approach ◽  
Evaluation Techniques

Designing and optimizing a Business Process based on its financial parameters is a challenging task which requires well defined approaches, actions and recommendations which when implemented lead to tangible and quantifiable results. In this paper the authors consider Business Processes represented through the Business Process Modeling Notation with their Costs evaluated through a pattern based methodology. Using this concept of Cost calculation the authors analyze the effect of different well known best practices on the financial parameters of the process. In this study the authors also evaluate the impact of each task in a process on the overall Cost through Sensitivity Analysis leading to a structured approach to parameter variation to achieve financial optimization. The study briefly introduces the Business Process Modeling Notation, Workflow Patterns, and available Performance Measures Evaluation Techniques and recommends an adaptation of Devils Quadrangle suitable for impact evaluation.

scholarly journals Business Process: Modelling Based on Logistics and Management Concepts

2021 ◽  
Vol 39 (3) ◽  
Author(s):  
Mykola Parkhomets ◽  
Nataliia Pochynok ◽  
Liudmyla Uniiat ◽  
Igor Matviy ◽  
Liudmyla Sybyrka ◽  
...  
Keyword(s):  
Inventory Management ◽  
Business Process ◽  
Economic Model ◽  
Business Processes ◽  
Free Market ◽  
Simulation Modelling ◽  
Practical Implementation ◽  
Management Concepts ◽  
Operational Activities ◽  
The Impact

The article discusses the option of modelling a business process using a logistics concept to optimise costs. The issues of influence on the formation of the model, the concept of optimising transport costs, and the costs of inventory management, in terms of production and economic efficiency, are considered. The mathematical and economic model of a typical business process is shown as a formed economic paradigm that materialises the process of conceptual integration of technological and logistic approaches in the process of implementing critical business processes of the company's current activities.The article also touches upon the issues of calculating logistics costs, both in the context of their points of origin, that is, by functional areas, and general accounting in the context of each business process. The options for calculating this category of costs are considered, in the general flow of both material and financial resources of a separate business process. From the standpoint of a logistic approach to managing the total operating costs of key business processes, options for a comprehensive study of the impact of logistics costs on the general operating activities of the company are analysed.The methodology for constructing a mathematical-economic model of a typical business process is described, taking into account the factors of influence of logistics concepts. Practical use of this methodology in real economic conditions is considered, and recommendations are given for adapting the methodology to specific parameters of the subject of the economic system. The proposed model outlines the fundamental approaches to the mathematically verified analysis of vital economic parameters that characterise the fluid nature of the economic components of the modern free market. The stated methodology, while not claiming to be complete coverage of the issues presented, nevertheless assumes the possibility of practical implementation of simulation modelling, economically crucial for current operational activities, fundamental business processes.

scholarly journals THE ROLE OF BUSINESS PROCESSES OF THE ENTERPRISE IN THE FORMATION INVESTMENT ATTRACTIVENESS OF THE REGION

2020 ◽  
pp. 285-289
Author(s):  
О. Pavlenko ◽  
I. Maksymenko ◽  
M. Grebenyuk
Keyword(s):  
Economic Development ◽  
Business Process ◽  
Business Processes ◽  
Production Capacity ◽  
Investment Policy ◽  
Matrix Approach ◽  
Economic Agglomeration ◽  
Main Components ◽  
The Impact

The article analyzes the role of business processes in the formation of investment attractiveness of regions based on the assessment of economic development of the territory. The business process of the enterprise is in fact any activity that takes place in the enterprise and has an "input product", adds to it a certain value or element, which in turn forms the output product for the final consumer. The article identifies the impact of business processes of the enterprise on the formation of economic attractiveness of the region. The structure of interaction between enterprises and investment policy in the middle of the above - mentioned economic zones is studied. An important element of the impact on regional development is the conditions of economic agglomeration, costs and benefits of agglomeration processes considered in the article, which in turn are formed in the conditions of regional infrastructure. Proved the relevance and adaptability of the matrix approach based on the comparison of individual indicators for conducting comprehensive research both at the enterprise level (business processes) and at the regional level (investment attractiveness). The main components of business processes of the enterprise in the article it is offered to consider management of labor resources, management of stocks and material resources, production capacity of the enterprise, and also information and technological resources. The main components of the region's investment attractiveness are investment potential, investment policy and investment climate. The study proposes to determine their interaction with each other and calculate the overall investment attractiveness based on the comparison of these components. In particular, the use of a matrix approach, in which it is possible to analyze both the general trend and specific indicators.This allows for further analysis and research, in particular the role of business processes in shaping the investment attractiveness of the region on the basis of various groups of indicators that simultaneously characterize both economic development of the region and business efficiency based on business process improvement.

Business Process Management

2013 ◽  
pp. 245-301
Keyword(s):  
Best Practices ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Business Units ◽  
Business Operations ◽  
It Systems ◽  
Effective Decision Making ◽  
The Right

As the business competition gets increasingly intensified, a competitive business becomes increasingly dependent upon effective and reliable computing services empowered by integrated IT systems. Effective IT systems in an organization are remarkably delineated with the same characteristics: the right data and information can be delivered to the right user at the right place on time; the underlying IT supports can be easily adapted to the ever-changing business setting so that the first characteristic can be consistently maintained; business intelligence can be incrementally developed to facilitate business operations with the support of effective decision-making at a variety of organizational levels across the organization. IT systems can be effectively integrated through implementing business process management (BPM) – a newly emerging corporate IT concept, philosophy, and technology that help align business operations and IT supports in a competitive manner. This chapter first explores the concept of aligning business processes with IT systems. Surely, computing service processes are derived from the correlated business activities within a business unit or across business units, reflecting corporate best practices. How BPM can be well defined, modeled, and managed while integrating enterprise systems is then discussed. As the best practices evolves along with the changes in business operations for a competitive advantage, approaches to building the necessary agility in support of managing the changes of IT-driven business processes is finally discussed.

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