Has tourism the resources and answers to a more inclusive society?

2020 ◽  
Vol 12 (6) ◽  
pp. 651-656 ◽  
Author(s):  
Jorge Costa

Purpose The purpose of this paper is to introduce the various papers in this issue and explain the pertinence of the strategic question. Design/methodology/approach A brief context for the strategic question is provided, as well as the issue alignment and a content analysis of the papers selected. Findings From the analysis of the papers selected for this theme issue, it becomes clear that destinations should reflect and work in a new model of tourism – more sustainable, innovative, responsible and supportive – adding value to the tourism ecosystem. Originality/value From various angles of analysis, the papers selected for this issue shed light on a relevant problem: the importance of tourist destinations in adopting a more inclusive approach. All tourist agents need to maintain their commitment to work together to promote universal accessibility and inclusiveness.

2020 ◽  
Vol 12 (6) ◽  
pp. 775-779
Author(s):  
Jorge Costa ◽  
Mónica Montenegro ◽  
João Gomes

Purpose The purpose of this paper is to critically review the contributions made by the writing team for this theme issue and to present the main ideas, lines of action and implications for a model of inclusive tourism. Design/methodology/approach A content analysis of the papers selected for this issue was performed so as to identify the most relevant contributions made by the authors. Findings From the analysis of the papers in this theme issue, it is clear that destinations need to reflect on and work towards a new model of tourism – more sustainable, innovative, responsible and supportive – adding value to the tourism ecosystem. Originality/value The papers in this theme issue shed light on the importance for tourist destinations of adopting a more inclusive approach. All tourist actors need to maintain their commitment to work together to promote universal accessibility and inclusiveness and this can be characterized via a new model of positive tourism.


2018 ◽  
Vol 10 (6) ◽  
pp. 631-634 ◽  
Author(s):  
Jorge Costa ◽  
Mónica Montenegro ◽  
João Gomes

Purpose This paper aims to introduce the papers in this issue and explain the pertinence of the strategic question. Design/methodology/approach A brief context for the strategic question is provided, as well as the issue alignment and a content analysis of the papers selected. Findings From the analysis of the papers selected for this theme issue, it becomes clear that tourism has become one of the major players in international economic, social and technological sectors, while representing one of the main income sources for developed and developing countries. Originality/value The papers selected for this issue shed light on an important problem: increasing tourist flows and overtourism at some world top destinations.


2017 ◽  
Vol 9 (6) ◽  
pp. 588-591 ◽  
Author(s):  
Jorge Costa

Purpose This paper aims to introduce the papers in this issue and explain the pertinence of the strategic question. Design/methodology/approach A brief context for the strategic question is provided, as well as the issue alignment and a content analysis of the papers selected. Findings From the analysis of the papers selected for this theme issue, it becomes clear that tourism has become one of the major players in international commerce, and represents at the same time one of the main income sources for developed and many developing countries. Originality/value The papers selected for this issue shed light on an important problem: the maintenance of authenticity in tourist destinations and also the preservation of the quality of life for local inhabitants.


2017 ◽  
Vol 9 (6) ◽  
pp. 685-688
Author(s):  
Jorge Costa ◽  
Mónica Montenegro ◽  
João Gomes

Purpose This paper aims to critically review the contributions made by the authors of the papers selected for this theme issue and to present the main lessons learnt, recommendations and key points for action by tourist destinations. Design/methodology/approach Content analysis of the papers presented in this theme issue was performed so as to review the most relevant contributions made by authors. Findings The massification of tourism is becoming a headache for many destinations. Portugal, increasingly fashionable, is no exception. Rising demand may seem very positive, at first glance, but it becomes a problem when there is no control or action plans that monitor results and anticipate growth. Practical implications This study provides knowledge about the perceptions and satisfaction of tourists while visiting Portugal, including the main aspects they valued and their satisfaction about Portugal’s main attributes. Originality/value A summary of the key ideas in the articles comprising this theme issue is presented, allowing for the identification of good practices by organizations and destinations that deal with the exponential growth of tourism that we are living today.


2019 ◽  
Vol 11 (6) ◽  
pp. 642-646
Author(s):  
Jorge Costa ◽  
Mónica Montenegro ◽  
João Gomes

Purpose This paper aims to introduce the papers in this issue and to explain the pertinence of the strategic question. Design/methodology/approach A brief context for the strategic question is provided, as well as the issue alignment and a content analysis of the papers selected. Findings From the analysis of the papers selected for this theme issue, it becomes clear that sustainable development is now one of the major concerns in the world today. Originality/value The papers selected for this issue shed light on an important theme issue question: how can tourism strategy contribute to sustainable development?


2016 ◽  
Vol 8 (6) ◽  
pp. 620-624 ◽  
Author(s):  
Jorge Costa ◽  
Mónica Montenegro ◽  
João Gomes

Purpose The main aim of this paper is to introduce the articles of this theme issue and explain the pertinence of the strategic question. Design/methodology/approach A brief context for the strategic question is provided, as well as the issue alignment and a content analysis of the articles selected. Findings The profile of current and future tourists is changing. Travel consumers now want and expect accurate information to guide their choices, and these are increasingly based on quality, experimentation, willingness to undertake active holidays and to travel to sites with diverse and unique tourism products. Practical implications Collectively, the articles in this theme issue provide rich insights on key trends impacting the worldwide tourism industry, as well as suggestions on how to explore the opportunities arising from the highly competitive tourism markets. Proposals on scanning the tourism business environment are also presented and their importance discussed and illustrated. Originality/value From various angles of analysis, the final articles for this issue explore the trends and issues affecting the tourism industry, as well as approaches to scan the tourism business environment.


2018 ◽  
Vol 30 (4) ◽  
pp. 398-426 ◽  
Author(s):  
Ana Isabel Lopes ◽  
Ana Margarida Coelho

Purpose The purpose of this paper is twofold: to provide evidence on geographic and firm-level characteristics within organizations using integrated reporting (<IR>) methodology to communicate their business model to stakeholders; and to shed light on the contend of integrated reports of organizations that have been recognized as leading practice by a reputable award process or through benchmarking. Design/methodology/approach Secondary analysis of data (descriptive and inferential statistics) is used for a sample of 224 organizations (79 classified as <IR> Reference Reporters and 145 as <IR> Regular Reporters) across 26 countries (2011 to mid-2015). Content analysis is used for <IR> Reference Reporters. Findings Evidence for the first objective suggests that compared with <IR> Regular Reporters, the majority of the <IR> Reference Reporters are from Europe, are larger, have a higher market value, are more profitable and are less leveraged. Evidence for the second objective reveals that the guiding principles, fundamental concepts and content elements of the most recent integrated report published by each <IR> Reference Reporter (leading practice) seem less than expected. Research limitations/implications <IR> Examples Database does not cover all of the organizations reporting according to the <IR> framework. Content analysis can be biased by authors’ interpretations. Practical implications Potential benefit both to researchers and to those involved in the reporting of financial and non-financial information using the <IR> tool. Originality/value The originality of the paper is as follows: it contributes to the international debate on the evolution from sustainability to <IR>, provides evidence on geographies and firm-level characteristics of organizations using <IR> to better communicate and provides the most prominent information disclosed by Reference Reporters.


2019 ◽  
Vol 12 (1) ◽  
pp. 35-54
Author(s):  
Sergio Nasarre-Aznar ◽  
Héctor Simón-Moreno

Purpose This study aims to explore the current situation of universal accessibility to multi-unit buildings in three European countries (Spain, Germany and Sweden), in view of the lack of effective European rules on this topic, with the aim to identify which legal frameworks and policies may be useful to favour it. Design/methodology/approach The results presented in this work are based on empirical data gathered from three surveys conducted in three representative countries of different housing models (Spain, Germany and Sweden). These surveys addressed the grade of accessibility at each point of the route that a person with mobility difficulties, with a physical deficiency or aged +70, has to do to access to their home from a public street or road. Findings The current paper shows that, in the end, there is still a long way to go in terms of universal accessibility to multi-unit buildings in, at least, three European Union Member States as, according to this study’s findings, the percentage of universally accessible multi-unit buildings is limited to 0.6 per cent in Spain, 2.5 per cent in Sweden and 1.5 per cent in Germany. The study also identifies successful legal frameworks and policies among the studied countries that may be useful to achieve a true universal accessibility to flats located in multi-unit buildings. Research limitations/implications The legal frameworks and policies identified in this paper in terms of promoting universal accessibility to housing located in multi-unit buildings may provide guidance to other researchers and policymakers when addressing this topic, thus helping them to reach an egalitarian and inclusive society. Originality/value This paper goes one step further than previous works as it is based on up to date empirical data concerning accessibility and it identifies successful legal frameworks and policies in a comparative perspective.


2019 ◽  
Vol 26 (4) ◽  
pp. 337-351 ◽  
Author(s):  
Jacob Brix

PurposeThe purpose of the study is to investigate how the processes of exploration and exploitation have developed in parallel in the literature of organizational ambidexterity and organizational learning, since James March published his seminal paper in 1991. The goal of the paper is to provide a synthesis of exploration and exploitation based on the two areas of literature.Design/methodology/approachThe study is conceptual and no empirical data have been used.FindingsThe study advances current understanding of exploration and exploitation by building a new model for organizational ambidexterity that takes into account multiple levels of learning, perspectives from absorptive capacity and inter-organizational learning.Originality/valueThe study’s novelty lies in the creation and discussion of a synthesis of exploration and exploitation stemming from organizational ambidexterity and organizational learning.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maarit Laiho ◽  
Essi Saru ◽  
Hannele Seeck

PurposeThe purpose of this paper is to explore the interplay between human resource management (HRM) and emergent factors in constructing a strong HRM climate. Specifically, the paper aims to shed light on how employee perceptions of the HRM process and emergent factors together construct a strong HRM climate, i.e. employees' shared perceptions of HRM.Design/methodology/approachThe paper uses qualitative interview data (managers and employees) from two organisations operating in Finland. The data are analysed based on a systematic data analysis and gives an illustration of the interplay between high-performance work system and the emergent factors.FindingsThe findings illustrate the three types of interplay between HPWS and emergent factors – supplementation, substitution and suffocation – that construct employee experience.Originality/valueThe paper extends earlier discussions on the relationship between HRM and employee experience by empirically examining how the HRM process – together with emergent factors – constructs a strong HRM climate. The present study contributes to further theorising and increasing our understanding of the creation of employee experience.


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