استثمار شبكات التواصل الاجتماعي بالمكتبات الأكاديمية : نظرة تحليلية لتجربة المكتبة الرئيسية بجامعة السلطان قابوس = Utilization of Social Media Networks in Academic Libraries : A Case Study of the Main Library at Sultan Qaboos University

2018 ◽  
Vol 53 (3) ◽  
pp. 11-43
Author(s):  
خلفان بن زهران الحجي ◽  
محمد بن خميس البو سعيدي
2021 ◽  
Author(s):  
Carley Desjardins

This study builds on the motivation to integrate social media into corporate communications and attempts to understand analytically what works and does not work in terms of the corporate engagement of new communications technologies. The purpose of this study is to better understand the ways in which an organization integrates social media into their communication efforts with an emphasis on feedback within these settings. Of particular importance to this concept of feedback is not just how an organization speaks to their audience within a social media setting, but how they manage listening within the same context; how does audience/stakeholder response filter back through corporate channels when received through social media networks? The specific purpose of this MRP is to observe social listening, that is, how information and communication flows between social media and corporation, with an emphasis on message transmission, processing, and feedback and feed-forward processes through the theoretical lens of autopoiesis, a micro-theory within the larger communications theory of cybernetics. Facebook, in particular, is understood as an autopoietic system. This investigation was undertaken in the form of a case study involving the corporate Facebook page of EMC Corporation, a Fortune200 company. All observation for this study occurred on the Internet and data was collected by taking screenshots of EMC’s official Facebook page. These screenshots were analyzed through the lens of autopoiesis and by using methods from discourse analysis.


Author(s):  
Helen Clough ◽  
Karen Foley

The Open University (UK) Library supports its distance-learning students with interactive, real-time events on social media. In this chapter the authors take a case study approach and concentrate on the examples of Facebook and Livestream to illustrate how live engagement events on social media have helped to build communities of learners in spaces they already occupy, raise the visibility of the library's services and resources with staff and students, and foster collaboration with other departments, while also being effective mechanisms for instruction. The chapter concludes with the library's plans for the future and recommendations for other academic libraries wishing to run live engagement events on social media.


Author(s):  
María-Jesús Díaz-González ◽  
Natalia Quintas Froufe ◽  
Almudena González del Valle Brena ◽  
Francesc Pumarola

There have been many contributions to scientific literature which have helped develop a theoretical framework in the field of education and Information Technologies. The contributions have come from the educational sciences and from the communication processes and collaboration perspectives. The purpose of this chapter is to make a contribution within the specific scope of university teaching and social media. In order to achieve this objective, a case study methodology was chosen to analyze the use and implementations of social media networks in Spanish Schools of Communication. The parameters used were chosen out of the same social media nature (potential use). The success of social media presence at Schools of Communications must follow an initial plan and a further control and supervision of the plan. The relationship of social media with the university community depends greatly upon the specific community manager’s profile and commitment.


2017 ◽  
Vol 15 (6) ◽  
pp. 391 ◽  
Author(s):  
Daniel Bosch, MPA

The case study analyzes the use of social media as a component of disaster response during and after the Louisiana Floods of August 2016. The study analyzes the survey responses of thirty social media users on a series of questions regarding social networks they regularly used during the flooding events, the extent to which users contacted government agencies via those networks, other uses of social media connected with the disaster, and whether social media served as a primary means of communication during cell carrier service interruptions. The results of this study show that there was a correlation between service disruption and increased use of social media as a means of communication. Additionally, the survey showed that social media networks have been utilized for a wide range of purposes during disasters, including locating family and loved ones, requesting help, disseminating information, and psychosocial interaction. Finally, a majority of respondents did not use social media to contact government agencies, and a number of respondents rated federal government engagement through social media as either dissatisfactory or were neutral on the question.


2021 ◽  
Author(s):  
Carley Desjardins

This study builds on the motivation to integrate social media into corporate communications and attempts to understand analytically what works and does not work in terms of the corporate engagement of new communications technologies. The purpose of this study is to better understand the ways in which an organization integrates social media into their communication efforts with an emphasis on feedback within these settings. Of particular importance to this concept of feedback is not just how an organization speaks to their audience within a social media setting, but how they manage listening within the same context; how does audience/stakeholder response filter back through corporate channels when received through social media networks? The specific purpose of this MRP is to observe social listening, that is, how information and communication flows between social media and corporation, with an emphasis on message transmission, processing, and feedback and feed-forward processes through the theoretical lens of autopoiesis, a micro-theory within the larger communications theory of cybernetics. Facebook, in particular, is understood as an autopoietic system. This investigation was undertaken in the form of a case study involving the corporate Facebook page of EMC Corporation, a Fortune200 company. All observation for this study occurred on the Internet and data was collected by taking screenshots of EMC’s official Facebook page. These screenshots were analyzed through the lens of autopoiesis and by using methods from discourse analysis.


2013 ◽  
Vol 1 (1) ◽  
pp. 60-74 ◽  
Author(s):  
Hua Sun ◽  
Mark Douglas Puterbaugh

This paper explores the use of social media or Web 2.0 services for an international collaborative project. Participants in this collaboration used free and inexpensive social media tools to communicate and work together. This case study presents a model for using inexpensive social media tools to forge new partnerships among academic libraries. Academic libraries can now tap the expertise of fellow librarians in other countries and explore new cultures to improve and extend their services without the huge financial cost once attributed to international collaboration.


2020 ◽  
Vol 4 (2) ◽  
pp. 319
Author(s):  
Mochamad Iqbal Jatmiko ◽  
Muh. Syukron ◽  
Yesi Mekarsari

The transition of all individual activities in the home gives rise to two forms of violence against women, such as domestic violence and online sexual violence. Specifically, this article argues that independent quarantine during the COVID-19 pandemic has shifted the orientation of community sexual violence to technology-facilitated sexual abuse. Social media networks become a trajectory of changes in sexual violence that was initially physical into online sexual violence. This research uses a qualitative method with a case study approach to understanding the phenomenon of online sexual violence. The data presented here refer to the experiences of four survivors with different backgrounds and stories. The results show that technology has facilitated digital abuse, which impacts a series of dangerous behaviors experienced in social media. Women, as part of social media users, are very vulnerable to experiencing online sexual violence from personal relationships, boyfriend, friendship, and relatives. Space and time in the real world folded in such a way as to provide opportunities for the reality of virtual networks to become a realm of gender-based violence. At the same time, the neutrality of social media then turns into a means of supporting gender inequality


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