scholarly journals Communication in health work during the COVID-19 pandemic

2020 ◽  
Vol 38 (3) ◽  
Author(s):  
Maria Eunice Nogueira Galeno Rodrigues ◽  
Adriano da Costa Belarmino ◽  
Lívia Lopes Custódio ◽  
Ilvana Lima Verde Gomes ◽  
Antonio Rodrigues Ferreira Júnior
Keyword(s):  
Emergency Care ◽  
Theoretical Background ◽  
Professional Relationships ◽  
Care Services ◽  
Care Processes ◽  
Close Relationship ◽  
The Face ◽  
The City ◽  
Emergency Care Services

Objective. Report on communication and qualified listening in nursing work in the face of the COVID-19 pandemic. Methods. This descriptive, theoretical and reflexive report was developed by nurses between March 20th and May 25th 2020 at Emergency Care Services in the city of Fortaleza, Ceará, Brazil. Health communication served as the theoretical background for this research. Results. Two main thematic categories were highlighted: (i) Resignifications of communication in the work relationships of the health team and (ii) Guided listening to users by nurses at the Emergency Care Services during the pandemic. Conclusion. The experience revealed an excerpt of what is found under the conditions of the current situation resulting from COVID-19. Communication turned into an essential tool to maintain professional relationships and culminate in collaboration and cooperation of theteam in order to provide a close relationship with the user and promote the quality of health care processes.

COVID-19 insight: winter pressures on urgent and emergency care

2021 ◽  
Vol 23 (4) ◽  
pp. 1-4
Author(s):  
Amanda Halliwell
Keyword(s):  
Emergency Care ◽  
Care Quality ◽  
Care Services ◽  
The Face ◽  
Emergency Care Services

The Care Quality Commission's eighth COVID-19 insight report continues to highlight how providers are coping in the face of the pandemic. This time, the focus is on emergency care services. Amanda Halliwell investigates.

Patients' Evaluation of the Quality of Emergency Care Services in Jordan: Integration of Patient Centeredness Model

2021 ◽  
pp. RTNP-D-21-00037
Author(s):  
Mahmoud Al-Kalaldeh ◽  
Esraa Al-Bdour ◽  
Ghada Abu Shosha
Keyword(s):  
Emergency Care ◽  
Total Quality ◽  
Patient Centeredness ◽  
Cross Sectional ◽  
Care Services ◽  
Government Sector ◽  
Government Hospitals ◽  
The Government ◽  
Emergency Care Services

Background and PurposeAccreditation is viewed to enhance the total quality of healthcare. The present study aims at assessing patients' perspectives toward the quality of emergency healthcare services at different hospitals with different characteristics in Jordan. The elements of patients' perception were aligned with the conceptual framework of Patient Centeredness Model.MethodsThis descriptive cross-sectional study was carried out in four emergency departments from different healthcare sectors and accreditation statuses in Jordan. Less urgent/nonurgent, alert, and cooperative patients were identified directly after the completion of emergency treatment. The perspectives of patients about the quality of emergency services were evaluated by 10 domains articulated in a validated accident and emergency questionnaire.ResultsA total of 276 patients were enrolled in the study. Private sector scored higher in all assessment domains in both accredited and nonaccredited hospitals in comparison with the government sector. Accredited government hospitals scored higher in patients' evaluation for “doctor and nurse,” “investigations,” “pain,” and “overall respect of medical staff” domains than nonaccredited government hospitals. The overall experience was significantly different between accredited and nonaccredited government hospitals.Implications for PracticeQuality of emergency care services should be assessed through various dimensions related to patients' perspectives. Patients' perception toward the quality of emergency health services is evidently enhanced by accreditation especially in the government sector.

CQC Covid insight: Winter pressures on emergency care

2021 ◽  
Vol 31 (4) ◽  
pp. 28-30
Author(s):  
Amanda Halliwell
Keyword(s):  
Emergency Care ◽  
Care Services ◽  
Global Pandemic ◽  
The Face ◽  
Emergency Care Services

The regulator's eighth Covid-19 insight report continues to highlight how providers are coping in the face of the global pandemic. The focus this time is on emergency care services. Amanda Halliwell investigates

scholarly journals Patients' satisfaction with emergency care services in a University Teaching Hospital in South-West, Nigeria

2021 ◽  
Vol 11 (2) ◽  
pp. 321-324
Author(s):  
Olabisi Olamide Deji-Dada ◽  
Samuel Ayokunle Dada ◽  
Johnson Dare Ogunlusi ◽  
Olusoji Abidemi Solomon
Keyword(s):  
Teaching Hospital ◽  
Emergency Care ◽  
University Teaching ◽  
Patients Satisfaction ◽  
Care Services ◽  
South West ◽  
Emergency Care Services

scholarly journals A busca de assistência à saúde em serviços de pronto atendimento por mulheres adultas Health care search by adult women in emergency care services

2017 ◽  
Vol 9 (1) ◽  
pp. 1
Author(s):  
Aline Gabriela Bega ◽  
Hellen Emília Peruzzo ◽  
Ana P Araújo T Lopes ◽  
Amanda Carvalho Dutra ◽  
Maria Das Neves Decesaro ◽  
...  
Keyword(s):  
Health Care ◽  
Emergency Care ◽  
Adult Women ◽  
Care Services ◽  
Emergency Care Services

Objetivo: Conhecer o comportamento de saúde de mulheres e os motivos para buscar assistência em um pronto atendimento. Método: Estudo descritiva e exploratória, de natureza qualitativa com 18 mulheres atendidas em um pronto atendimento municipal no noroeste do Paraná. Os dados foram coletados em novembro de 2015 por entrevista semiestruturada e submetidos à análise de conteúdo, modalidade temática. Resultados: Foram identificadas duas categorias empíricas: “Comportamentos de mulheres diante de intercorrências na saúde”, mostra que as condutas iniciais das mulheres, em situações de adoecimento, são automedicação e protelamento em procurar serviços de saúde; e “Motivos para procurar o serviço de pronto atendimento”, onde identificou-se que a procura deste nível de atendimento é motivada pela percepção de maior resolutividade, eficácia e agilidade, além de proximidade do lar. Conclusão: É comum às mulheres retardarem a procura por atendimento em virtude das responsabilidades inerentes ao gênero, e quando o fazem, preferem serviços mais resolutivos.Descritores: Serviços de Saúde; Assistência Ambulatorial; Saúde da Mulher.

Access to emergency care services: a transversal ecological study about Brazilian emergency health care network

Public Health ◽  
2017 ◽  
Vol 153 ◽  
pp. 9-15 ◽  
Author(s):  
T.A.H. Rocha ◽  
N.C. da Silva ◽  
P.V. Amaral ◽  
A.C.Q. Barbosa ◽  
J.V.M. Rocha ◽  
...  
Keyword(s):  
Health Care ◽  
Emergency Care ◽  
Ecological Study ◽  
Care Network ◽  
Emergency Health Care ◽  
Care Services ◽  
Health Care Network ◽  
Emergency Care Services

scholarly journals Revitalization Model of Medan City Based Home Shop as an Image-Forming Identity City

2020 ◽  
Vol 4 (2) ◽  
pp. 165-173
Author(s):  
Deni Saadah Purba ◽  
Dwi Lindarto Hadinugroho
Keyword(s):  
Urban Area ◽  
Secondary Data ◽  
Multiple Functions ◽  
Cultural Aspects ◽  
Commercial Area ◽  
The Face ◽  
Qualitative Descriptive ◽  
The City ◽  
Story Building

The Shophouse is a multi-story building that has multiple functions. The 1st floor is used as a commercial area, and the 2nd floor above is used as a residential place. Revitalization is an effort to revive an urban area through improving the quality of the environment, taking into accounts the socio- cultural aspects and characteristics of the region. The facade is the identity of the building itself by retaining elements and elements on the building façade. This research purposes of finding the dominant appearance of the elements of finding in the shophouse façade in the city of Medan, which is useful for the design revitalizing model of the face of the city as the image of the identity city. The method used in this study is qualitative descriptive, with a variable observation phase with the collection of primary and secondary data through direct observation in the field, then analyzed the shop facade elements that have been Grouped and found the most dominant element. The result of the analysis of the dominant facade element found in the shop façade of Medan is China, Malay, and India. The findings of the dominant facade element can be the identity identifier of the region and city of Medan today.

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