Doing Business with Islam: Can Corporate Social Responsibility be a Bridge between Civilisations?

Author(s):  
Geoffrey Alan Williams ◽  
John Zinkin
2018 ◽  
Vol 14 (3) ◽  
pp. 485-500 ◽  
Author(s):  
Ernest Mensah Abraham ◽  
Valentina Asor ◽  
Florence Torviawu ◽  
Helen Yeboah ◽  
Frank Laryea

Purpose This paper aims to ascertain how knowledge of corporate social responsibility (CSR) by community members influenced their perception of Anglo Gold Ashanti (AGA) and its reputation. Design/methodology/approach The study used a qualitative approach using the phenomenology design. The population of the study was the residents of the Obuasi Municipality and a sample size of 20 was used. Purposive sampling was used to select both the sample frame and the respondents for the interview. An interview guide was used to carry out the in-depth interviews. Thematic analysis was used to analyse the interview notes. Findings The study found out that the CSR carried out by AGA was mainly for philanthropic or ethical purposes. The CSR of AGA was perceived to be very important for the Obuasi Municipality, except that it has not been done to the satisfaction of the community members. There was a gap between the perception of the community members about AGA’s CSR and the observed CSR activities of AGA. Research limitations/implications The findings are based on people’s experiences and may differ in another geographic area even within the same country. People’s experiences may be different from reality. Practical implications Detailed background study is required to understand the expectations of communities where mining firms operate. Social implications It is important for companies to appreciate the fact that communities in Africa have high expectations from entities doing business because there are real needs in communities. Originality/value Poor CSR practices will jeopardise the relationship between the firm and the community.


Author(s):  
Rajdip Bhadra Chaudhuri

The theoretical construct of Corporate Social Responsibility has been developed by authors in the 20th century whereas philanthropic activities have been associated with corporations since its birth. Archie B. Carroll developed 4 dimensions of corporate social responsibility: economic, legal, ethical and philanthropic. This has further garnered the scope of understanding CSR from different perspective. The study aims to harmonize the development of corporate social responsibility focusing on a model based approach depicting a paradigm shift from shareholder to stakeholder theory of doing business. The research also ferrets out the moral and legal dimensions of CSR in India. A study has been made to understand the CSR fund utilization by twenty companies from 2014 to 2018 listed in the Bombay Stock Exchange. This study helps in understanding the willingness of corporations to spend towards CSR activities and subsequently measures have also been suggested for better engagement of corporations to be more socially responsible. KEYWORDS: Corporate social responsibility, Fund, Listed companies, Stakeholder, Willingness


Author(s):  
KHARSUN Liudmyla

Background. The activities of logistics companies require introduction of mana­gement tools of corporate social responsibility (CSR) at the strategic and operational level today. Accordingly, the issues of specific features, manifestation forms and promising areas of development of socially oriented logistics business are relevant. Analysis of recent research and publications has shown that there is a wide range of publications about CSR nature, principles, forms and its implications for enterprises. However, the features of socially oriented development programs by logistics companies are not studied. The aim of the article is to investigate the peculiarities of manifestation of corporate social responsibility, the forms and directions of its implementation in the activities of lo­gistics service providers in the context of modern global challenges. Materials and methods. Methods of comparative analysis, synthesis, systema­tization, generalization were used in this paper. Results. Thanks to socially oriented approaches to doing business, logistics com­panies are often able to achieve significant resource savings, solve staffing issues, support innovative development, establish and maintain transparent and mutually beneficial rela­tionships with all stakeholders in supply chains. The main areas of CSR for logistics companies are environmental, which is manifested in the plane of transport and ware­housing operations; economic area ensures the efficiency and reliability of logistics chains, development of economic systems; social area is in the context of labor relations and ensuring consumer rights. Operators of the Ukrainian logistics services market are actively implementing CSR practices and confirm this fact with certificates of compliance with international standards. During the COVID-19 pandemic, logistics companies significantly expanded socially oriented business practice. Conclusion. In the context of the global pandemic crisis, new threats and challenges are emerging for logistics operators, related to their increased accountability to society and growing risks to the uninterrupted functioning of supply chains. Keywords: corporate social responsibility, logistic companies, sustainable deve­lop­ment programs, socially oriented activities, virtuous partnership, standards of sustain­nable business development.


2016 ◽  
Vol 7 (2) ◽  
Author(s):  
Karanam Nagaraja Rao ◽  
Aswathi Nair

Corporations are legal entities operating within the boundaries of society. They have social responsibility both for business and moral reasons. The responsibility encompasses economic, legal, ethical and philanthropic aspects and in the context of deterritorialised global business environment, the responsibility assumes wider ramifications especially in the context of diminishing role of governments and ascending role of corporations. Corporate Social Responsibility (CSR) is now an offshoot of the realization that corporation is answerable for the consequences of its operations. Ethical way of doing business for social and economic sustainability is inherent in the thinking of seers of ancient India who proclaimed for universal peace and happiness. The essence of CSR can be traced to Rig Veda which pronounced that a person who enjoys himself being totally oblivious of society is taken over by sin. The sense of charity, sacrifice, dharmic way of doing business and the ideas of live and let live permeate throughout the literature of ancient India. The search for spiritual routes strengthens the convictions towards CSR and for preserving the planet for future generations. An attempt is made in this article to discuss the nature of CSR in the global perspective and try to search for the roots in the cultural milieu of ancient India and trying to integrate the ancient Indian spiritual thoughts for the modern arguments favoring corporate responsibility. The intention here is to strengthen the theoretical thought structure with spiritual inputs for better appreciation and promotion of CSR. The aim of the article is to get insights in to ancient wisdom for connecting spiritual linkage to the theoretical edifice of the CSR and hence the methodology is exploratory in nature aiming to understand the concepts in a better way.


Author(s):  
Annex Nafula Wamalwa

Safaricom Limited is a telecommunications company, the largest mobile operator in Kenya, serving over 20 million customers and occupying two-thirds of the market share in the industry. The company strives to push the boundaries of conventional ways of doing business by focusing on value creation to the society, economy, and environment of Kenya by incorporating the top-down, bottom-up approach to integrate the SDGs into its corporate strategy and its corporate social responsibility projects. The mission of the company is transforming lives, and this is evident from its operations and investing resources in sustainable projects.


Author(s):  
Jonathan Frank

On September 5, 2006, a legal precedent was set for web accessibility in the U.S. Federal judge Marilyn Patel sustained discrimination claims by the National Federation for the Blind against Target Corporation, one of America’s largest retailers. She established that websites must be fully accessible to the blind under the Americans with Disabilities Act. Past research has indicated that organizations doing business on the Web have largely ignored W3C guidelines for making their sites accessible. This study examines web accessibility of e-health providers under the lens of Corporate Social Responsibility. A model is developed linking accessibility behavior to a provider’s propensity to engage in CSR activities, the types of medical services offered, complexity of visual web content, and perceived threat of litigation resulting from an inaccessible site. Fifteen websites of eHealth providers were analyzed using IBM’s aDesigner accessibility tool for the six years before and two years since the commencement of the Target litigation. Results suggest that accessibility of sites has showed significant improvement since the Target case began. A comparison with a benchmark group of companies with a reputation for corporate social responsibility revealed marked differences between the eHealth providers and the top CSR companies.


2021 ◽  
Vol 2 (3) ◽  
pp. 45-53
Author(s):  
Tetiana Kulinich ◽  
Nataliia Terentieva

The article is devoted to the problem of using modern marketing tools in the context of corporate social responsibility. It was offered the mechanism of introduction of principles of social responsibility of business through implementation of the concept of socio-ethical marketing in business practice. It was substantiated the elements of the marketing complex for the concept of socio-ethical marketing and the modern vision of this concept, which involves the use of digital marketing tools to promote goods, services and ideas. It was analyzed the factors of global influence on the conditions of doing business, which were formulated in the following areas: a single information space; creation of new business models using artificial intelligence; the economy of shared consumption, which enhances the ability to access various sources of information, providing a multidimensional picture of consumer behaviour; increase consumer loyalty to the use of digital search tools about the characteristics of the product and the possibilities of its purchase and further use; new systems of marketing information in terms of expanding its subsystem of Internet research; the spread of cognitive technologies creates new approaches to information processing and management principles, and also contributes to the transformation of many areas of social and economic development in terms of displacing human labour as a factor in the production of some of them. It was proposad the author's approach to the modern interpretation of socio-ethical marketing, which is based on the needs of consumers in the context of the principles of social responsibility and modern digital tools for their implementation, taking into account the factors of global influence. In the context of such an approach, ethical norms and principles of corporate social responsibility must be implemented. The main purpose of socio-ethical marketing should be the formation of consumer loyalty through the creation of associations with social programs conducted by enterprises and organizations. In this context, the tasks of socio-ethical marketing should be: the analysis of the target audience; development of measures to form a system of customer loyalty and strengthen the position of the brand in a niche market; the improving the quality of goods and services and their compliance with socio-economic and environmental standards; the formation of a system of measures that will improve the quality of life. It was carried out the analysis of marketing tools in the context of realization of the concept of socio-ethical marketing in the conditions of digitalization. It was considered the conditions of development of digital marketing tools. It was determined that the marketing tools that are implemented in the digital economy have certain advantages in the formation of socially defined attributes and needs of specific social groups. However, it does not sufficiently regulate the ethical issues of using personal data of consumers in the context of digitalization. However, studies show a trend of change in the field of socio-ethical relations with consumers, the formation of a paradigm of social responsibility of doing business in new conditions with the spread of cognitive technologies for managing consumer behavior.


2020 ◽  
Vol 12 (1) ◽  
pp. 270
Author(s):  
Gulnara Raisovna Chumarina ◽  
Guzel Azatovna Abulkhanova

This article considers current trends and features of the development of corporate social responsibility in Russia in the current crisis, the reasons for the lack of organizations activity in the social responsibility field. The article also determines the impact of the company's social policy on the formation of labour motivation and loyalty of company employees, a positive image of the company for both personnel and the environment. Social responsibility is relevant for all types and sizes of organizations, but it has received the greatest development in large public and the private business community. Russian companies are actively involved in this process. The number of such companies is increasing from year to year. Small and medium-sized businesses are gradually connecting to them. And in the current crisis, corporations and large companies are in an environment where charity projects are actually a “matter of honour" for the company. The problem urgency of corporate social responsibility is due to modern requirements for companies presented by society and the authorities to conduct socially responsible business. In turn, this approach to doing business ensures the sustainable development of companies and leads to the creation of a favourable investment and reputation image.


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