Value cocreation behavior of users in an online social question-andanswer community

2021 ◽  
Vol 49 (5) ◽  
pp. 1-14
Author(s):  
Xuecheng Yang ◽  
Yue Sui
Keyword(s):  
Knowledge Sharing ◽  
Knowledge Integration ◽  
Virtual Communities ◽  
Positive Impact ◽  
Mediating Effect ◽  
Self Determination ◽  
Social Question ◽  
Information Richness ◽  
Value Cocreation ◽  
The Relationship

Online social question-and-answer (Q&A) communities provide a platform for people to acquire high-quality knowledge and have become an important mode through which users can cocreate value. We applied self-determination theory and the stimulus–organism–response framework to develop a model of how platform characteristics influence users' self-determination in virtual communities, thereby influencing their value cocreation behavior. Data obtained from a survey of 385 users in an online social Q&A community show that personalized recommendations, social interaction, and information richness each had a positive impact on user selfcompetence, self-autonomy, and self-relatedness, which subsequently affected their knowledge-sharing and knowledge-integration behaviors. Moreover, self-determination had a mediating effect in the relationship between platform characteristics and users' knowledge-sharing and knowledge-integration behaviors. Our findings provide evidence for how to promote value cocreation in a social Q&A community.

scholarly journals The Relationship between the Knowledge Heterogeneity and Innovation Performances of the Innovation Teams of College Students

2016 ◽  
Vol 12 (12) ◽  
pp. 181
Author(s):  
Dandan Yue ◽  
Wanming Chen
Keyword(s):  
College Students ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Explicit Knowledge ◽  
Negative Impact ◽  
Positive Impact ◽  
Innovation Performance ◽  
Mediating Effect ◽  
Innovation Teams ◽  
The Relationship

Based on the questionnaire survey of 102 innovation teams of college students, the relationship among knowledge heterogeneity, knowledge sharing and innovation performances is studied. Empirical results show that explicit knowledge heterogeneity has a direct positive impact on innovation performance; the pseudo tacit knowledge heterogeneity not only has a direct positive impact on innovation performance, but also affects the innovation performance through the mediating effect of knowledge sharing; the true tacit knowledge heterogeneity has negative impact on innovation performance, and knowledge sharing is also an intermediate variable between the two.

scholarly journals Leadership styles and employee knowledge sharing: Exploring the mediating role of introjected motivation

PLoS ONE ◽  
2021 ◽  
Vol 16 (9) ◽  
pp. e0257174
Author(s):  
Seemab Chaman ◽  
Sehar Zulfiqar ◽  
Sadia Shaheen ◽  
Sharjeel Saleem
Keyword(s):  
Knowledge Sharing ◽  
Leadership Styles ◽  
Time Lag ◽  
Self Determination Theory ◽  
Mediating Effect ◽  
Self Determination ◽  
Mediating Role ◽  
The Impact ◽  
The Relationship

Drawing on Social Exchange Theory and Self-Determination Theory, this study examines the impact of three leadership styles (ethical, transformational, and passive avoidant) on employee knowledge sharing. Further, this study explores the mediating effect of introjected motivation in the relationship between three leadership styles and employee knowledge sharing. Using time lag data this study employed a sample of 254 faculty members of public sector universities in Pakistan. Results supported the positive relationship between three styles of leadership and employee knowledge sharing. Moreover, our findings confirmed the mediating role of introjected motivation in the relationship between three leadership styles and employee knowledge sharing. Our study is unique, as it simultaneously examines how various styles of leadership predict introjected motivation and employee knowledge sharing. Implications along with limitations and future research directions are discussed.

scholarly journals The relationship between working overtime and knowledge sharing in the food catering service industry – with work stress as the mediator

2013 ◽  
Vol 16 (5) ◽  
pp. 74-86
Author(s):  
Wu-chung Wu
Keyword(s):  
Knowledge Sharing ◽  
Work Stress ◽  
Service Industry ◽  
Positive Impact ◽  
Mediating Effect ◽  
Family Conflicts ◽  
Leisure Participation ◽  
Work Family ◽  
The Relationship ◽  
Stress Work

Working overtime has long existed in business enterprises, but past studies were generally focused on its negative aspects, such as costs, accidents and work–family conflicts. There has not been extensive exploration of the possibility that an appropriate amount of overtime could have a positive impact. Based on the literature review, we show that working overtime can have a significantly positive impact on knowledge sharing among employees, but significant differences are reflected in the effect of knowledge sharing due to varying degrees of working overtime. Also, through the introduction of work stress and leisure participation as mediation and regulatory factors, working overtime can be shown to have remarkable influences on employees’ knowledge sharing. It is confirmed that varying degrees of working overtime will produce different levels of work stress. Work stress indeed has a partially mediating effect on the relationship between working overtime and knowledge sharing, but the regulatory effect of leisure participation is not obvious. Finally, in the light of our research results, we recommend that similar topics be studied from the perspective of organisational culture.

scholarly journals The Relationship between Well-Being and Knowledge Sharing

2021 ◽  
Vol 13 (9) ◽  
pp. 4978
Author(s):  
Kei Aoki
Keyword(s):  
Knowledge Sharing ◽  
Paradigm Shift ◽  
Online Survey ◽  
Positive Impact ◽  
Well Being ◽  
Control Group ◽  
User Innovation ◽  
Work Style ◽  
Financial Benefits ◽  
The Relationship

This research studies the relationship between well-being and knowledge sharing. While user innovation has garnered greater attention in recent years, the market has failed to properly incentivize the diffusion of user innovations. This study proposes that this shortcoming could be resolved through a consumer-to-consumer (C-to-C) marketplace and sheds light on non-financial benefits for the contributors, specifically, how knowledge sharing impacts contributor well-being. This research consists of two online survey studies. In both studies, the level of well-being was compared between knowledge sharing contributors and a control group using a scale developed in positive psychology. This study empirically shows that participation in knowledge sharing has a significant positive impact on contributor well-being. In a C-to-C marketplace, contributors diffuse and monetize their creations themselves, resulting in increased well-being. Contributing to knowledge sharing may be a sufficient incentive for user innovators to diffuse their innovations. The findings of this study will gain significance as the utilization of personal knowledge increases due to the expansion of the C-to-C business and the paradigm shift in work style.

Job Satisfaction as a Mediator in the Relationship Between Performance Appraisal and Voice Behavior

2014 ◽  
Vol 42 (8) ◽  
pp. 1315-1323 ◽  
Author(s):  
Xu Zhang ◽  
Bei Hu ◽  
Min Qiu
Keyword(s):  
Job Satisfaction ◽  
Performance Appraisal ◽  
Positive Impact ◽  
Industrial Clusters ◽  
Positive Influence ◽  
Mediating Effect ◽  
High Tech ◽  
Voice Behavior ◽  
Mediating Role ◽  
The Relationship

We explored the mediating effect of job satisfaction in the relationship between employees' performance appraisal and their voice behavior. A questionnaire was administered to 864 employees at enterprises representing high-tech industrial clusters from 5 cities in China. Developmental performance appraisal was found to have a more positive influence on employees' voice behavior than evaluative performance appraisal did. Compared with prohibitive voice behavior, both developmental and evaluative types of performance appraisal had a more positive impact on promotive voice behavior, and job satisfaction was found to play a mediating role in the relationship between these variables.

Electronic Customer Relationship Management (E-CRM) and Customer Loyalty

2022 ◽  
Vol 18 (1) ◽  
pp. 0-0
Keyword(s):  
Customer Satisfaction ◽  
Customer Loyalty ◽  
Structural Equation ◽  
Service Providers ◽  
Positive Impact ◽  
Equation Model ◽  
Mediating Effect ◽  
Customer Relationship ◽  
The Impact ◽  
The Relationship

This study examined the impact of E-CRM on customer loyalty with the mediating effect of customer satisfaction in the banking industry. Customer satisfaction is important for loyalty because when the customers are satisfied with the services offered by their service providers, the relationship gets stronger which further leads to positive word-of-mouth. The data was collected using purposive sampling from 836 banks’ customers who were using E-CRM services and the data was analyzed using structural equation model (SEM) through AMOS. The results revealed that E-CRM and customer satisfaction had a significant positive impact on customer loyalty and also customer satisfaction partially mediated the relationship between E-CRM and customer loyalty. This study would offer useful acumen to both academicians and marketers and would help the bank managers to improve the quality of the services provided to their customers.

scholarly journals EFFECT OF MANAGEMENT INNOVATION, TRANSFORMATIONAL LEADERSHIP, AND KNOWLEDGE SHARING ON MARKET PERFORMANCE OF INDONESIAN CONSUMER GOODS COMPANY

2021 ◽  
Vol 19 (2) ◽  
pp. 424-434
Author(s):  
Agus Purwanto ◽  
◽  
John Tampil Purba ◽  
Innocentius Bernarto ◽  
Rosdiana Sijabat ◽  
...  
Keyword(s):  
Transformational Leadership ◽  
Knowledge Sharing ◽  
Consumer Goods ◽  
Market Performance ◽  
Consumer Good ◽  
Mediating Effect ◽  
Management Innovation ◽  
Leadership Management ◽  
Innovation Knowledge ◽  
The Relationship

Transformational leadership greatly influences the management innovation and market performance of consumer good companies enterprises. According to the survey data about 244 employees of consumer goods companies, an empirical study was conducted on the relationship between transformational leadership, management innovation, knowledge sharing, market performance of consumer good companies enterprises, and analysis was made on the mediating effect of management innovation and knowledge sharing. The results showed that knowledge sharing has no significant effect on the market performance of consumer goods companies. Management innovation has not a significant effect on the market performance of consumer goods companies. Transformational leadership has no significant effect on the knowledge sharing of consumer goods companies. Transformational leadership has a significant effect on management innovation of consumer goods. Transformational leadership has no significant positive effect on the market performance of consumer goods companies.

scholarly journals Leadership styles and Its Impact on Employee Performance with a mediating effect of Organizational Commitment, An empirical study of NHA, Pakistan.

2020 ◽  
Vol V (III) ◽  
pp. 40-48
Author(s):  
Bushra Alvi ◽  
Aftab Haider ◽  
Tauqeer Ahmed
Keyword(s):  
Organizational Commitment ◽  
Negative Impact ◽  
Positive Impact ◽  
Employee Performance ◽  
Mediating Effect ◽  
Working Environment ◽  
Democratic Leadership ◽  
National Highway ◽  
Autocratic Leadership ◽  
The Relationship

The study was conducted to investigate the relationship between autocratic and democratic leadership on employee performance through the mediation of organizational commitment in National Highway Authority Islamabad head office. The inquiry was conducted in a natural working environment of an organization where respondents are situated/located, that is a filed study. Simple random sampling technique was used to carry out the research using structured questionnaires which were adopted from other researcher's studies. The questionnaires were based on five-point Likert scale measuring autocratic leadership, democratic leadership, Organizational Commitment, and employee performance. 217 questionnaires were distributed among middle-level employees of National Highway Authority out of which all 217 were useable. The data was analyzed using SPSS. The descriptive statistics indicated that autocratic leadership has a negative impact on employee performance but does show the significant effect with that the other variable democratic leadership shows a significant positive impact on employee performance whereas organizational commitment does mediate the relationship between independent variables i-e Autocratic leadership, Democratic leadership and dependent variable i-e Employee Performance. Recommendations to improve employee performance under this study are provided to the organization.

Motivators of Researchers' Knowledge Sharing and Community Promotion in Online Multi-Background Community

2021 ◽  
Vol 17 (2) ◽  
pp. 23-49
Author(s):  
Siwei Sun ◽  
Fangyu Zhang ◽  
Victor Chang
Keyword(s):  
Knowledge Sharing ◽  
Communication Technology ◽  
Virtual Communities ◽  
Self Determination Theory ◽  
Self Determination ◽  
Mediating Effects ◽  
Demographic Groups ◽  
Knowledge Sharing Behavior ◽  
Knowledge Innovation ◽  
Sharing Behavior

As an essential group in knowledge innovation, researchers are encouraged to exchange ideas with each other for further brainstorm through advanced communication technology. However, efficient online knowledge sharing among researchers is still limited. Although past literature proposes a series of motivators of online knowledge sharing, the differences in the effects of motivators remain in dispute. Thus, it is time to understand how motivators influence each other and inspire scientists to share knowledge and promote virtual communities. Based on the self-determination theory, this study proposes a model with several factors and analyze 301 Chinese researchers' data in an online WeChat cross-disciplinary research community by adopting SmartPls 2.0 and SPSS 22. The results reveal the effects of several antecedents and mediating effects of altruism and knowledge sharing behavior and report the differences of results among different demographic groups. This study enriches the literature in knowledge sharing on social media and proposes further research points to researchers and useful advice to practitioners.

Corporate governance and performance of medium-sized firms in Nigeria: does sustainability initiative matter?

2020 ◽  
Vol 20 (3) ◽  
pp. 401-427
Author(s):  
Babatunji Samuel Adedeji ◽  
Tze San Ong ◽  
Md Uzir Hossain Uzir ◽  
Abu Bakar Abdul Hamid
Keyword(s):  
Corporate Governance ◽  
Financial Performance ◽  
Financial Reporting ◽  
Structural Equation ◽  
Negative Impact ◽  
Positive Impact ◽  
Mediating Effect ◽  
Content Type ◽  
And Performance ◽  
The Relationship

Purpose The non-existence of the corporate governance (CG) concept for practices by non-financial medium-sized firms (MSFs) in Nigeria informed. This study aims to determine whether CG practices influence firms’ performance and whether sustainability initiative (SI) mediates the relationship between CG and MSFs’ performance in Nigeria. Design/methodology/approach A total of 300 firms were selected on convenience sampling basis from South Western Nigeria using a structured questionnaire. The authors used Statistical Package for Social Sciences for exploratory data analysis and hypotheses were tested using covariance-based structural equation modelling. Findings The results show that CG has a significant positive effect on performance [financial performance (FNP) and non-financial performance (NFP)] and SI. SI has a mixed impact on performance, e.g. a significant positive impact on NFP but insignificant negative impact on FNP. Similarly, SI has a combined mediating effect in the relationship between CG and performance, e.g. fully mediates CG → NFP and does not mediate CG → FNP. Firms are to invest in social and environmental initiatives substantially. CG codes will complement the International Financial Reporting Standards for MSFs. Research limitations/implications This study supports the assumptions of theories (institutional, stakeholder and agency) as the basis for the usage of multiple approaches to determine the outcome of hypotheses, especially in developing climes. Practical implications The study contributes to CG and performance literature by examining the mediating effects of SI. The paper also shows the necessity to emphasise NFP aspect. Policymakers should evolve CG codes to encourage stakeholders to believe more in the corporate existence of MSFs for strengthening capital-base and quality personnel engagement. Originality/value To the best of the authors’ knowledge, this is one of the first empirical attempts showing the evidence on the relationship between CG and NFP in Nigeria.

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