Measuring Cost-Effectiveness in Terms of Happiness

Author(s):  
Andrew E. Clark ◽  
Sarah Flèche ◽  
Richard Layard ◽  
Nattavudh Powdthavee ◽  
George Ward

This chapter demonstrates that policy analysis should be based on happiness as the measure of benefit (except where traditional methods actually work). It argues that this should be generally applied throughout the public services and by nongovernment organizations (NGOs). The chapter offers four key proposals. The first is that the goal of governments should be to increase the happiness of the people and, especially, to reduce misery. Where willingness to pay is not a feasible measure of benefit, governments should develop new methods of policy analysis based on point-years of happiness as the measure of benefit. All policy change should be evaluated through controlled experiments in which the impact on happiness is routinely measured. A major objective of social science (and of its funders) should be to throw light on the causes of happiness, and how it can be enhanced—and at what cost.

Author(s):  
_______ Naveen ◽  
_____ Priti

The Right to Information Act 2005 was passed by the UPA (United Progressive Alliance) Government with a sense of pride. It flaunted the Act as a milestone in India’s democratic journey. It is five years since the RTI was passed; the performance on the implementation frontis far from perfect. Consequently, the impact on the attitude, mindset and behaviour patterns of the public authorities and the people is not as it was expected to be. Most of the people are still not aware of their newly acquired power. Among those who are aware, a major chunk either does not know how to wield it or lacks the guts and gumption to invoke the RTI. A little more stimulation by the Government, NGOs and other enlightened and empowered citizens can augment the benefits of this Act manifold. RTI will help not only in mitigating corruption in public life but also in alleviating poverty- the two monstrous maladies of India.


2021 ◽  
Vol 7 (2) ◽  
pp. 39-46
Author(s):  
Syahrir Rahman ◽  
Nomahaza Mahadi

Respect has a crucial role in a dyadic relationship, especially between leader and subordinate, because of the reciprocal costs in the relationship when respect is gained or earned. Leaders can be respected because of their position or fair treatment given to their subordinates. Respect has been featured in the leadership literature; however, few touches on the perspective of mutuality in respect, especially in a dyadic leader-subordinate relationship. The impact of the leader-subordinate relationship is significant in the Malaysian public services, as the scheme of grades determines the employees’ hierarchy. The Malaysian public services organizations' issues often arise from employees’ behavior and working relationships that affect their delivery. A high exchange of the dyadic leader and subordinate relationship correlated with desirable outcomes such as positive performance and attitudinal outcomes. One of the significant elements of the subordinates’ response is the attitude of respect towards the leader. Hence, this paper aimed to investigate the influence of mutual respect on the leader-subordinate working relationship in the public services that has implications for performance and service delivery.


Author(s):  
Pietro Previtali

Effective e-government involves rethinking organizations and processes, and changing behavior so that public services are delivered more efficiently to the people who need to use them. But the nature of the public sector is not a simple one. Lots of variables have to be considered: the number of entities involved in public sector procurement, the complexity of relationships among them, historical events that impacted on the public sector and different tensions between central and local parts of the public sector. In general, the most striking feature is the sheer complexity of the public sector. In the author’s opinion, it required a reconceptualisation of market exchange, evolving the procurement scenario from competition to collaboration. Nowadays public (e) procurement is still an under-researched area which has not spread out yet. Therefore, the aim of the chapter is to conduct a reflection to identify the features of purchasing and supply in the public sector and its further developments toward forms of collaboration and group purchasing.


2015 ◽  
Vol 9 (3) ◽  
pp. 111-120
Author(s):  
Владимир Морозов ◽  
Vladimir Morozov ◽  
Александра Панова ◽  
Alyeksandra Panova

This article examines the place of the municipal enterprises in the service of the local community in general, and in the rendering of municipal services in particular. The methods of services rendering by individual municipal authority or enterprise and the directly by local authorities are compared. These models vary considerably in efficiency and organizational support. These differences allow get answer to the question of the expediency of involving the municipal enterprises to the rendering of municipal services. The author defines the criteria, which allow assessing the place of municipal enterprises in considered sphere and getting answer to the question of the expediency of involving of municipal enterprises in the economy of the territory. The research also focuses on ways to improve efficiency, accountability and transparency of the management of municipal enterprises. A significant part of the impact and mechanism of direct responsibility to the people must be supported with the help of supervision of municipal services, otherwise there is a great temptation to start uncontrolled expansion and implement investments in new assets without appropriate investments in other municipal spheres. The activity of local authorities satisfies these criteria better than the performance of individual municipal enterprises. The financial independence of the last mentioned more contributes to attempts to build empires and unjustified costs. Municipal enterprises do not have unique advantages; their existence creates or contributes to the creation of problems in the sphere of decision-making, and also leads to unnecessary costs for the local authorities and population. Their abolishment would increase the efficiency, accountability and transparency of the public sector.


2021 ◽  
Vol 11 (S.I.2) ◽  
Author(s):  
Andreea Daniela TUDOR

The COVID-19 pandemic had and it’s still having a big impact on mobility since the end of 2018, when it started. Public transportation was already facing issues in all the big metropolitan cities where many people are in the same space at the same time. If we add the COVID-19 consequences and rules, public transit is the main barrier for community members to go back to their daily routines being safe and comfortable. This paper presents the changes in the public transport sector since COVID-19 started and aims to explore the consequences and possible alternatives to mitigate the impact of the pandemic crisis. As research method I decided to analyze and summarize numerous primary sources along with the public transport operators’ official websites. Both quantitative and qualitative data were used by doing a comprehensive research in ProQuest Central, Coronavirus Research Database, Elsevier ScienceDirect and Web of Science. The results suggest that reduction of mobility has been the first measure to slow the growth of the worldwide COVID-19 cases. However, the transport limitations don’t have the same impact for all modes of transport, public transport having one of the most considerable decline so far. In Bucharest, the public transport operators have imposed safety measures such as mask wearing, periodic cleaning, transparency and access to the information. Those aspects are important, but sometimes not sufficient to fight against the pandemic. What this research does is to come and complete the set of safety measures focusing on mitigating the spread of the SARS-CoV-2 virus and increase the safety of the people while using public transport vehicles.


2020 ◽  
Vol 1 (4) ◽  
pp. 229-235
Author(s):  
St. Rahmawati Hamzah ◽  
Hamzah B

Abstrak: Kasus stunting di Indonesia masih tergolong tinggi dengan menyentuh angka 30,8%. Angka ini masih jauh dari standar WHO yaitu 20%. Angka prevalensi stunting di Sulawesi Utara sebesar 25,5%, meskipun angka stunting Sulawesi Utara di bawah angka nasional (30,8%) namun masih ada empat daerah dengan angka prevalensi stunting yang cukup tinggi termasuk kabupaten Bolaang Mongondow sebesar 30,6%. Tujuan pengabdian ini adalah untuk meningkatkan pengetahuan masyarakat Desa Muntoi Kecamatan Passi Barat Kabupaten Bolaang Mongondow tentang pencegahan stunting. Metode yang digunakan adalah ceramah interaktif dan tanya jawab. Hasil penyuluhan menunjukkan bahwa rata-rata skor pengetahuan masyarakat tentang stunting pada saat pre-test adalah 10,43 dan pada saat post-test meningkat menjadi 19,60. Dampak pengabdian ini adalah meningkatnya pengetahuan masyarakat tentang pencegahan stunting dengan perbedaan nilai rata-rata skor pengetahuan peserta penyuluhan pada saat pre-test dan post-test dengan angka 9,17. Untuk itu disarankan kepada masyarakat khususnya pada ibu untuk melakukan pencegahan stunting dengan pemenuhan asupan gizi selama hamil, melahirkan dan anak sebelum usia 2 tahun.Abstract: Stunting cases in Indonesia are still high, touching 30.8%. This figure is still far from the WHO standard of 20%. The stunting prevalence rate in North Sulawesi is 25.5%, although North Sulawesi's stunting rate is below the national rate (30.8%), there are still four regions with a fairly high stunting prevalence rate including Bolaang Mongondow district of 30.6%. The purpose of this service is to increase the knowledge of the people of Muntoi Village, Passi Barat District, Bolaang Mongondow Regency about the prevention of stunting. The methods used are interactive lectures and question and answer. The results showed that the average score of public knowledge about stunting at the pre-test was 10.43 and at the time of the post-test it increased to 19.60. The impact of this service is an increase in public knowledge about stunting prevention with the difference in the mean score of knowledge of the extension participants during the pre-test and post-test with a figure of 9.17. For this reason, it is recommended to the public, especially mothers, to prevent stunting by fulfilling nutritional intake during pregnancy, childbirth and children before the age of 2 years.


2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Yeni Sri Lestari

This article analyzes the history and role of the Ombudsman in improving the quality of public service delivery by government officials of a country. The establishment of the Ombudsman is an important step that is done to balance the performance of the apparatus of government in providing public services and justice to the people. This study is important as a reference many countries are working to improve the quality of public services personnel administration. Therefore, the discussion in this article is what is meant by the Ombudsman? How Ombudsman formed? The second is how the performance of the Ombudsman? And how is the impact of the Ombudsman? This study found that the background of the establishment of Ombudsman first appeared in Sweden is based on the Swedish government's efforts to create a balance of public services by government officials and the general public to the demands of globalization and democracy today. At the end of the study it was found that by taking a study on the Ombudsman parliamentary in New Zealand and the United Kingdom found that the practice of the concept of Ombudsman institutions have a positive impact to the management of the public service, it then becomes the impetus for other countries to participate in establishing the Ombudsman.Keywords: Ombudsman, New Zealand, United Kingdom


Author(s):  
Taberannang Korauaba

By Taberannang Korauaba Although the Pacific nation of Kiribati has been identified as one of the most vulnerable countries to the impact of climate change, little is known about the attitudes of the local media and the public toward this issue. This is in contrast to empirical study findings which have shown that the public and the media were aware of the threats posed by climate change. This monograph extracted from the author’s thesis argues that the people of Kiribati are not united over climate change. Browse the author's MCS thesis on Kiribati


Author(s):  
Graciela Delgadillo ◽  
Jorge Castillo

Key words: Access to public information, citizen’s perception, local government, public performance evaluation, public services effectivenessAbstract. This article presents the result of a study whit the objective to identify and measure the impact of the factors that the citizens uses to evaluate the public management performance in a specific territorial and temporary space in the sphere of action of local government. With a sample of 250 Mexican citizens that normally live in Guadalupe, Nuevo Leon, Mexico conformed by 126 (50,4%) women of between 23 and 73 years with a mean of 43 years old and 124 (49,6%) men of between 18 and 71 years with a mean of 38 years old,the most important findings allowed to identify the factors that mainly influence the evaluation that the citizen does about the local government performance are: the effectiveness of the public services, the honesty of the public workers and the accountability just only linked to the access of public information. The study also offers evidence that confirm variation does not exist between men and women in their way of local government performance evaluation.Palabras clave: Acceso a la información pública, desempeño de la gestión pública, efectividad de servicios públicos, gobierno municipal, percepción ciudadanaResumen. Este artículo presenta los resultados de un estudio cuyo objetivo fue el de identificar y medir el impacto de los factores que utiliza el ciudadano para evaluar el desempeño de la gestión pública en un espacio territorial y temporal especifico referido a la esfera de acción del gobierno municipal. Con una muestra de 250 ciudadanos mexicanos que habitualmente residen en Guadalupe, Nuevo León, México conformada por 126 (50.4%) mujeres de entre 23 y 73 años con una media de edad de 43 años y 124 (49.6%) hombres de entre 18 y 71 años con una media de edad de 38 años, los hallazgos más importantespermitieron identificar que los factores que mayormente influyen en la evaluación que el ciudadano hace sobre el trabajo que realiza su gobierno municipal son: la efectividad de los servicios públicos, la honestidad de los servidores públicos y la rendición de cuentas referida solo como el acceso a la información pública. El estudio ofrece también evidencia de que noexiste variación en la forma en que los hombres y las mujeres evalúan el desempeño de la gestión pública municipal.


2020 ◽  
Vol 24 (2) ◽  
pp. 147-159
Author(s):  
Nataša Ružić

As a media outlet established, funded and controlled by the public, the public broadcaster has a special obligation in regard to informing the people about topics of public interest in accordance with professional reporting standards. European integration represents one of these topics. bearing in mind the fact that Montenegro started its journey towards the European Union in 2008. So far, 32 chapters have been opened, excluding Chapter 8 which is related to competition. In recent years, public opinion polls have shown a decline in the number of Montenegrin citizens who support Montenegro’s accession to the EU. This result can be explained by the impact of Brexit and the pessimistic estimates of experts that the European Union is going to fall apart in the near future. It is clear that the media – above all the public broadcaster – plays an important role in the process of informing the public on the accession process and shaping public opinion. Therefore, this work shall be dedicated to an analysis of the public broadcaster’s reporting on Chapter 27 which is related to the environment and climate change. This chapter was chosen precisely because Montenegro defi nes itself as an ecological state.


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