The Effect of the Perceived Benefit and Sacrifice of Airline Non-face-to-face Services on Perceived Value and Behavioral Intention: Using the Value-based Adoption Model(VAM)

2021 ◽  
Vol 33 (9) ◽  
pp. 277-297
Author(s):  
Jin-Myoung Jeon
Keyword(s):  
Behavioral Intention ◽  
Perceived Value ◽  
Face To Face ◽  
Perceived Benefit ◽  
Adoption Model

scholarly journals Analysis of Perceived Value and Travelers’ Behavioral Intention to Adopt Ride-Hailing Services: Case of Nanjing, China

2020 ◽  
Vol 2020 ◽  
pp. 1-13
Author(s):  
Ke Lu ◽  
Xuefen Wang
Keyword(s):  
Empirical Analysis ◽  
Behavioral Intention ◽  
Perceived Value ◽  
Sociodemographic Factors ◽  
Policy Support ◽  
Concept Model ◽  
Intention To Adopt ◽  
Perceived Benefit ◽  
Negative Effect ◽  
The Empirical Analysis

This study explored travelers’ behavioral intention to adopt ride-hailing services. With regard to perceived value, several factors related to perceived benefit and perceived sacrifice were considered. Moreover, subjective norm and perceived policy support were further introduced into the concept model. After the construction of the concept model, an empirical analysis was put forward to test the hypotheses proposed. In addition, the effect of sociodemographic factors and usage frequency was further investigated. The empirical analysis was based on a survey that put forward in Nanjing, China. The results demonstrate that perceived value is positively related to behavioral intention. And factors of perceived benefit are related to perceived value positively, while factors of perceived sacrifice have a negative effect on perceived value.

scholarly journals Understanding of Travel Motivations of Domestic Tourists

2021 ◽  
Vol 12 (22) ◽  
pp. 1-22
Author(s):  
Oyunchimeg Luvsandavaajav ◽  
Gantuya Narantuya
Keyword(s):  
Behavioral Intention ◽  
Behavioral Intentions ◽  
Research Result ◽  
Perceived Value ◽  
Tourism Industry ◽  
Pull Factors ◽  
Push And Pull Factors ◽  
Perceived Benefit ◽  
Travel Motivations ◽  
Push And Pull

Domestic tourism plays an essential role in the tourism industry and contributes to the overall economic development. This study aims to investigate the relationship between push and pull travel motivations of domestic tourists, their behavioral intentions, a direct influence of travel motivations on perceived benefit and perceived value of domestic tourists. The paper applies the concept of push and pull factors of travel motivation, perceived benefit, perceived value, and behavioral intention. The study implies a quantitative research method - questionnaire survey targeting domestic tourists in Mongolia between July to September 2019. A total of 1068 returned questionnaires were analyzed using factor analysis, reliability test, regression, path analysis, and SEM. The research result suggests that travel motivations (push and pull factors) were significant constructs of behavioral intentions. Moreover, the research results are significant for tourism practitioners, researchers, and destination managers to understand the motivational factors of domestic tourists, their perceived benefit and value, and behavioral intention. The study outcomes could assist destination planners to develop new products and services or to enhance destination offer and tourist experiences by improving pull factors that include better service quality, various travel activities,  ease of accessibility, reasonable pricing, and attractive environment; which latter lead to increase domestic tourist numbers and overall competitiveness of the destination.

A Study on Factors Affecting on Customer Intention to Use the Express Bus

2018 ◽  
Vol 34 (5E) ◽  
Author(s):  
Phuong Nguyen Van ◽  
Hieu Trung Nguyen ◽  
Toan Bao Le
Keyword(s):  
Local Government ◽  
Service Quality ◽  
Behavioral Intention ◽  
Structural Equation ◽  
Perceived Value ◽  
Equation Model ◽  
Corporate Image ◽  
Organizational Image ◽  
Factors Affecting ◽  
Managerial Implications

The improvement of transit service quality is an essential role in developing urban and interstate transportation. The local government, as well as bus service companies, should understand the behavioral intention of passengers to meet their expectation and requirements. This paper aims to highlight such behavioral decision and investigate dominant factors that influence the customers’ decision to use the express bus. The study explores the case of express bus companies in Tay Ninh province, Vietnam. By using the structural equation model approach to analyze the data collected from 295 passengers, who have experienced in using the express bus, the results reveal that service quality has a significantly positive relationship with both perceived value and corporate image. Specifically, customer satisfaction and organizational image also positively influence behavioral intention. Meanwhile, service quality indirectly affects on behavioral intention throughout perceived value and corporate image. Based on the findings, we provided some insightful managerial implications and recommendations to managers of bus carriers, and valuable practical suggestions to policymakers in the local government of Tay Ninh province to improve the service quality to encourage more citizens to use the express bus.

PERCEIVED VALUE DAN PERCEIVED QUALITY TERHADAP EHAVIORAL INTENTION WISATAWAN DI TAPLAU PADANG

2017 ◽  
Vol 2 (2) ◽  
pp. 143
Author(s):  
Yuni Candra ◽  
Hesti Mayasari
Keyword(s):  
Behavioral Intention ◽  
Perceived Value ◽  
Perceived Quality ◽  
Probability Sampling ◽  
Purposive Sampling

Tujuan penelitian ini adalah untuk mengetahui pengaruh perceived valuedan perceived quality secara parsial terhadap behavioral intention wisatawan di Taplau Padang. Populasi dalam penelitian ini adalah wisatawan domestik yangberkunjung di Taplau Padang. Jumlah sampel dalam penelitian ini adalah 30 responden, menggunakan teknik penarikan sampel non probability sampling, dengan cara purposive sampling. Penelitian ini untuk membuktikan perceivedvalue dan perceived quality dapat mempengaruhi behavioral intention wisatawan. Menggunakan metode analisis kuantitatif deskriptif dengan menggunakan pengujian hipotesis secara statistik. Tahapan pengujian yang penulis lakukanmeliputi uji regresi linear berganda, uji t-statistik dan koefisien determinasi (R2).

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