Taking a Hard Look at the Soft Skills of Online Course Design and Online Teaching in Higher Education

2017 ◽  
pp. 158-181
Author(s):  
Kevin P. Gosselin ◽  
Maria Northcote ◽  
Kristi D. Wuensche ◽  
Trudy Stoddard
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Online Education ◽  
Online Teaching ◽  
Course Design ◽  
Soft Skills ◽  
Online Course ◽  
Online Course Design ◽  
Post Secondary ◽  
Online Educators

Over the past few decades, substantial growth has occurred in online education in general, and this has been particularly true of the higher education sector. Most universities and post-secondary institutions now offer students the opportunity to enroll in online pre-tertiary, vocational, undergraduate and/or postgraduate courses. While some of these courses are successful for the learners who enroll in them, others have been found somewhat deficient, often criticized for their lack of humanization, interaction, communication and online presence. This chapter examines the role of the so-called soft skills of online course design and online teaching that are seen as vital for online educators who are responsible for the facilitation of high quality online learning. Along with a review of relevant literature about the soft skills of online teaching, the chapter presents three institutional case studies from which a set of practically-focused recommendations for promoting the design of humanized online learning environments has been developed.

scholarly journals Online Course Design

2019 ◽  
Vol 20 (3) ◽  
Author(s):  
Sally J. Baldwin ◽  
Yu-Hui Ching
Keyword(s):  
Higher Education ◽  
Online Education ◽  
Course Design ◽  
Online Courses ◽  
The United States ◽  
Course Evaluation ◽  
Online Course ◽  
Evaluation Instrument ◽  
Online Course Design ◽  
Quality Matters

The evaluation of online courses is an important step in providing quality online courses. There are a variety of national and statewide evaluation tools used to help guide instructors and course designers of online courses (e.g., Quality Matters, OSCQR). This paper discusses a newly released course evaluation instrument from Canvas, the second largest learning management system (LMS) used by higher education institutions in the United States. The characteristics and unique features of the Canvas Course Evaluation Checklist (CCEC) are discussed. The CCEC is also compared to established national and statewide evaluation instruments. This review is helpful for those interested in online course design and developments in the field of online education.

Strategies for Online Course Development to Promote Student Success

2014 ◽  
pp. 152-164 ◽  
Author(s):  
Kaye Shelton ◽  
Diane Mason ◽  
Cindy Cummings
Keyword(s):  
Student Success ◽  
Online Teaching ◽  
Course Design ◽  
Authentic Learning ◽  
Project Based Learning ◽  
Online Course ◽  
Course Development ◽  
Online Course Design ◽  
Online Student ◽  
Online Course Development

In spite of online teaching having existed for almost two decades, many courses still mirror the traditional objectivist classroom. However, the literature clearly validates that a different approach must be taken for online course design that includes a pedagogical shift to constructivist methods that encourage transference of learning such as mastery learning, problem-based and project-based learning, authentic learning and assessment, and collaboration. This chapter presents elements of constructivist course design for increased online student engagement that can support online student success.

Most courses are not born digital

2014 ◽  
Vol 31 (4) ◽  
pp. 217-229 ◽  
Author(s):  
Evangeline Marlos Varonis
Keyword(s):  
Online Learning ◽  
Peer Review ◽  
Review Process ◽  
Course Design ◽  
Online Courses ◽  
Peer Review Process ◽  
Online Course ◽  
Shared Services ◽  
Online Course Design ◽  
Content Type

Purpose – The purpose of this paper is to discuss benefits of and barriers to online learning and describe utilization of the Quality Matters (QM) peer review process as a method to assure the quality of online courses. It outlines the QM higher education rubric, explains how the collaborative QM peer review process facilitates online course design and certification, reports on the development of a statewide consortium in Ohio, and explores future directions in online courses. Design/methodology/approach – This paper offers a brief historical review of the incorporation of technology into teaching and learning. It describes attitudes toward online learning and the creation of the non-profit QM program as a vehicle for improving online course design. It summarizes the eight standards of the QM rubric, describes the QM peer review process, and discusses the implementation of the Ohio QM Consortium (OQMC) as a shared services model. Findings – Given existing barriers to online learning, the QM program can improve learning outcomes by offering best practices in online course design, validating the quality of online courses, encouraging faculty buy-in through a focus on design rather than content, and facilitating degree completion through recognition of quality courses. Practical implications – Institutions that seek to validate online course quality in a cost-effective manner can explore a shared services model such as that developed by the OQMC. Originality/value – This paper introduces to an international audience a program and process, widely implemented in the USA, which encourages inter-institutional cooperation and promotes a supportive culture among online educators.

scholarly journals Including Learning Analytics in the Loop of Self-Paced Online Course Learning Design

2020 ◽  
Author(s):  
Hongxin Yan ◽  
Fuhua Lin ◽  
Kinshuk
Keyword(s):  
Online Education ◽  
Learning Analytics ◽  
Course Design ◽  
Online Course ◽  
Full Potential ◽  
Learning Design ◽  
Design Strategies ◽  
Student Modelling ◽  
Tutoring Systems ◽  
Online Educators

AbstractOnline education is growing because of its benefits and advantages that students enjoy. Educational technologies (e.g., learning analytics, student modelling, and intelligent tutoring systems) bring great potential to online education. Many online courses, particularly in self-paced online learning (SPOL), face some inherent barriers such as learning awareness and academic intervention. These barriers can affect the academic performance of online learners. Recently, learning analytics has been shown to have great potential in removing these barriers. However, it is challenging to achieve the full potential of learning analytics with the traditional online course learning design model. Thus, focusing on SPOL, this study proposes that learning analytics should be included in the course learning design loop to ensure data collection and pedagogical connection. We propose a novel learning design-analytics model in which course learning design and learning analytics can support each other to increase learning success. Based on the proposed model, a set of online course design strategies are recommended for online educators who wish to use learning analytics to mitigate the learning barriers in SPOL. These strategies and technologies are inspired by Jim Greer’s work on student modelling. By following these recommended design strategies, a computer science course is used as an example to show our initial practices of including learning analytics in the course learning design loop. Finally, future work on how to develop and evaluate learning analytics enabled learning systems is outlined.

scholarly journals Challenges and Opportunities for Russian Higher Education amid COVID-19: Teachers’ Perspective

2020 ◽  
Vol 10 (12) ◽  
pp. 368
Author(s):  
Nadezhda Almazova ◽  
Elena Krylova ◽  
Anna Rubtsova ◽  
Maria Odinokaya
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Online Education ◽  
Online Teaching ◽  
Negative Impact ◽  
Academic Staff ◽  
Teaching Experience ◽  
Educational Process ◽  
University Teachers ◽  
Russian Higher Education

The COVID-19 pandemic has tremendously affected higher education systems in Russia and all over the world, forcing to transform curriculum into an online format, which is a challenge for all the educational process participants. The current study discusses the implementation of online learning amid the COVID-19 pandemic in the Russian higher education context and investigates the challenges experienced by university teachers during this period to define their readiness for online education. To address the above-mentioned issues, a study was conducted in Peter the Great St. Petersburg Polytechnic University. A variety of methods of scientific and pedagogical research were used including systematic structural analysis, synthesis, work with research papers, the generalization of experience and experimental work, observation, surveys, etc., with 87 university teachers asked to respond to several sets of questions describing their online teaching experience after the launch of online education amid the COVID-19 pandemic. The analysis of the participants’ answers helped to identify the following main challenges experienced by university teachers: computer literacy level, the university electronic environment and support, academic staff readiness and students’ readiness for online learning, the last two being the most important hindering the implementation of the efficient online education process. It was also underlined by most respondents that methodological work of a teacher in a digital educational environment differs from conventional teaching methods. Thus, psychological, technological, methodological support and teachers’ professional development programs are of vital importance to minimize the negative impact of the rapid changes of the educational process and to ensure efficient online education.

The Burden of Alleviating the Burden During a Pandemic: Emotional literacy as a tool for online course design, adaptation, and evaluation

eLearn ◽  
2021 ◽  
Vol 2021 (4) ◽  
Author(s):  
Petra Robinson ◽  
Maja Stojanović
Keyword(s):  
Online Learning ◽  
Teaching And Learning ◽  
Course Design ◽  
Online Course ◽  
Future Research ◽  
Graduate Level ◽  
Emotional Literacy ◽  
Online Course Design

During the COVID-19 pandemic, most, if not all, courses were shifted to online learning formats. In this article, we share our experiences related to teaching and learning in a completely online, condensed (seven-week) graduate-level course during the fall 2020 semester. More specifically, we discuss the important role of emotional literacy as a mechanism for framing online course design, adaptation, and evaluation. We explore emotional literacy in terms of its necessity in teaching and learning in online contexts during a pandemic, beyond the scope of other obviously important non-traditional literacies, such as technological and informational literacies. To conclude, we offer practical suggestions for online course design, adaptation, and evaluation using emotional literacy as a framework and provide considerations for future research.

Managing Quality in Online Education

2013 ◽  
pp. 220-233 ◽  
Author(s):  
Teresa L. Coffman ◽  
Mary Beth Klinger
Keyword(s):  
Online Learning ◽  
Online Education ◽  
Course Design ◽  
Evaluation Process ◽  
Online Course ◽  
Instructional Designers ◽  
Quality Matters ◽  
Course Success ◽  
Online Course Development ◽  
Management Approaches

Online education is advancing the world over and recent emphasis has focused on the quality of online learning and student outcomes. This chapter focuses on managing quality in online learning design through two different project management approaches at two different institutions of higher education. University X instituted a pilot program of faculty and instructional designers to initiate online course development at this University and to identify and define quality in the online course design process. College Y has had a successful online cadre of courses and programs and recently adopted a for-purchase quality initiative through Quality Matters. Courses are put through the Quality Matters evaluation process to determine strengths and weaknesses. Both institutions will continue to offer online education as an alternative to traditional, classroom courses and both will continue to monitor quality as a key indicator of student learning and online course success.

scholarly journals PROVIDING QUALITY ASSURANCE IN ONLINE GERONTOLOGY COURSES THROUGH A PEER REVIEW NETWORK

2019 ◽  
Vol 3 (Supplement_1) ◽  
pp. S978-S978
Author(s):  
Louise M Murray ◽  
Enoch Park
Keyword(s):  
Online Learning ◽  
Online Education ◽  
Online Teaching ◽  
Teaching And Learning ◽  
Learning Experience ◽  
Professional Staff ◽  
Online Course ◽  
Instructional Designers ◽  
Team Approach ◽  
Peer Reviewers

Abstract In health care and senior housing and care, the challenge of meeting diverse regional workforce needs is increasingly important in higher education. Educators within gerontology are rising to this challenge using multiple platforms, including online education (Carter, Solberg, & Solberg, 2017; Nadash, Miller, Porell, Birchander, Glickman, & Burr, 2014). This poster presents the life cycle of a traditional face to face introductory level graduate gerontology course which was transitioned to a fully online course. This transition was achieved using a structured course development process based on nationally recognized online course quality standards by Quality Matters (QM). Utilizing a team approach, the process incorporated faculty (subject matter experts and course developers), instructional designers, and professional staff in distance education, faculty teaching support, and online learning specialists. QM standards serve to assure quality online instruction, with the goal of providing students with a positive and successful online learning experience. Analysis of this case highlights the role of Certified (QM) peer reviewers who have expertise in Gerontology and can serve as the connector of online gerontology courses offered within programs, between institutions, and globally. Recommendations are presented to improve the pedagogical quality of online courses to attract and retain students in gerontology and aging studies courses. The case for building an initial network of online course peer reviewers to strengthen online teaching and learning within the gerontology profession will be made.

scholarly journals A “just-in-time” pragmatic approach to creating Quality Matters-informed online courses

2020 ◽  
Vol 121 (5/6) ◽  
pp. 365-380
Author(s):  
Angela P. Murillo ◽  
Kyle M.L. Jones
Keyword(s):  
Online Education ◽  
Course Design ◽  
Online Courses ◽  
Online Course ◽  
Pragmatic Approach ◽  
Online Course Design ◽  
Content Type ◽  
Quality Matters ◽  
Formal Quality ◽  
The Creation

Purpose Quality Matters is one of the most widely regarded standards for online course design. Due to the COVID-19 pandemic, many instructors have needed to quickly convert face-to-face classes into an online environment. However, many instructors do not have online education expertise. Standards such as Quality Matters can help guide the creation of quality online course environments. This paper aims to provide a research-based and pragmatic approach for creating QM-informed online courses. Design/methodology/approach The Quality Matters Standards Rubric consists of eight General and 42 Specific Review Standards. Each standard was analyzed to determine the ease of implementation and implementation approach for a Quality Matters-informed online course template. Findings Of the 42 specific review standards, 16 (38%) are easily achievable, 20 (48%) are achievable, but required some intervention, and six (14%) are difficult to achieve through a course template. Practical implications This study provides guidance for implementing Quality Matters-informed online course design. As many instructors without an instructional design or online education background now need to conduct online classes, Quality Matters provides structure and guidance to assist with creating high-quality learning environments. As receiving formal Quality Matters certification is time-consuming and requires peer-review, this research provides guidance to create Quality Matters-informed online courses in a timely manner. Originality/value This study is particularly timely due to the COVID-19 pandemic and will help prepare instructors for any second-wave scenarios. Furthermore, through providing guidance on the creation of Quality Matters-informed online course design, this paper will help instructors have a greater chance of instructional success for online course delivery.

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