Measuring and Evaluating E-Government

2011 ◽  
pp. 1690-1707
Author(s):  
Christiaan Holland ◽  
Frank Bongers ◽  
Rens Vandeberg ◽  
Wouter Keller ◽  
Robbin te Velde
Keyword(s):  
The Netherlands ◽  
Theoretical Basis ◽  
Public Services ◽  
International Perspective ◽  
Electronic Government ◽  
Supply Side ◽  
Actual Use ◽  
Measuring Tool ◽  
Methodological Aspects ◽  
The Impact

In this chapter we describe research we have conducted on measuring e-government in the Netherlands. This research was commissioned by the Ministry of Economic Affairs and the Ministry of the Interior in the Netherlands. There are many aspects and benefits of e-government which are missing in existing measuring tools and concepts. Existing benchmark studies lack a theoretical basis and merely look at the supply side of electronic government: the availability of electronic services. Actual use or the impact of electronic public services is not captured. We therefore have developed a new concept and measuring tool for e-government. This tool is being used in a benchmarking study, the results of which will be published by the end of this year.* For this reason we have only described the methodological aspects of our approach here. We believe our experience in this research project and this measuring tool can contribute to the discussion on new ways to measure and evaluate e-government from an international perspective.

Measuring and Evaluating E-Government

2005 ◽  
pp. 179-198 ◽  
Author(s):  
Christiaan Holland ◽  
Frank Bongers ◽  
Rens Vandeberg ◽  
Wouter Keller ◽  
Robbin te Velde
Keyword(s):  
The Netherlands ◽  
Theoretical Basis ◽  
Public Services ◽  
International Perspective ◽  
Electronic Government ◽  
Supply Side ◽  
Actual Use ◽  
Measuring Tool ◽  
Methodological Aspects ◽  
The Impact

In this chapter we describe research we have conducted on measuring e-government in the Netherlands. This research was commissioned by the Ministry of Economic Affairs and the Ministry of the Interior in the Netherlands. There are many aspects and benefits of e-government which are missing in existing measuring tools and concepts. Existing benchmark studies lack a theoretical basis and merely look at the supply side of electronic government: the availability of electronic services. Actual use or the impact of electronic public services is not captured. We therefore have developed a new concept and measuring tool for e-government. This tool is being used in a benchmarking study, the results of which will be published by the end of this year.* For this reason we have only described the methodological aspects of our approach here. We believe our experience in this research project and this measuring tool can contribute to the discussion on new ways to measure and evaluate e-government from an international perspective.

Electronic Government

2015 ◽  
pp. 211-236 ◽  
Author(s):  
António Carrizo Moreira ◽  
Ricardo Augusto Zimmermann
Keyword(s):  
Knowledge Management ◽  
Public Administration ◽  
Public Services ◽  
Electronic Government ◽  
Central Administration ◽  
Public Authorities ◽  
The Public ◽  
Local Municipality ◽  
The Impact ◽  
Administrative Simplification

E-government has become a priority for many governments around the world and one of the main change drivers in the provision of new services in the public administration context. As public services are part of a complex network in which citizens are the main players, public authorities are increasingly trying to identify and deploy programmes that promote the modernisation and simplification of public services based on knowledge management. This chapter aims to understand the impact of e-government initiatives on consumer behaviour, as well as the importance of knowledge management for value creation in the public administration context. The Simplex programme, the main initiative in Portugal to develop administrative simplification and e-government, is analysed within two contexts: the central administration and the local municipality of Oporto. This chapter highlights that e-government has been an important factor contributing to both the administrative simplification and the improvement in the quality of public services.

Nederlandse wet- en regelgeving rondom zzp'ers in internationaal perspectief

2017 ◽  
Vol 33 (3) ◽  
Author(s):  
Lian Kösters
Keyword(s):  
United Kingdom ◽  
The Netherlands ◽  
International Perspective ◽  
Institutional Factors ◽  
Supply Side ◽  
Demand Side ◽  
Costs And Benefits ◽  
Literature Study ◽  
Self Employment ◽  
The United Kingdom

Dutch legislation on solo self-employed persons from an international perspective In comparison to other European countries, the Netherlands has a lot of solo self-employed persons and has also experienced a strong growth in this number in recent years. It is likely that Dutch legislation and regulations play a role in this, although this is difficult to determine empirically. In the development of the share of solo self-employed persons, the choice to become a solo self-employed (supply side) and the choice of employers to hire solo self-employed (demand side) both play a role. The laws and regulations in a country can influence these choices. Based on a literature study, this article aims to provide an overview of the costs and benefits of solo self-employment and the institutional factors that can influence the weighting of these costs and benefits. The Netherlands is compared with four other countries, namely Belgium, Germany, the United Kingdom and Denmark. The outcome shows that under Dutch legislation hiring solo self-employed instead of employees is beneficial for employers in several ways. The Netherlands also has a number of targeted schemes that make it attractive for people to become solo self-employed.

Stimulating Flexible Citizenship: The Impact of Dutch and Indian Migration Policies on the Lives of Highly Skilled Indian Migrants in the Netherlands

2020 ◽  
Vol 3 (1) ◽  
pp. 1-13
Author(s):  
Katherine Kirk ◽  
Ellen Bal
Keyword(s):  
The Netherlands ◽  
Transnational Migration ◽  
Unique Contribution ◽  
Indian Diaspora ◽  
Migration Literature ◽  
Corporate Rights ◽  
Highly Skilled Migrants ◽  
Highly Skilled ◽  
Migration Theories ◽  
The Impact

AbstractThis paper explores the relationship between migration and integration policies in the Netherlands, diaspora policies in India, and the transnational practices of Indian highly skilled migrants to the Netherlands. We employ anthropological transnational migration theories (e.g., Ong 1999; Levitt and Jaworsky 2007) to frame the dynamic interaction between a sending and a receiving country on the lives of migrants. This paper makes a unique contribution to migration literature by exploring the policies of both sending and receiving country in relation to ethnographic data on migrants. The international battle for brains has motivated states like the Netherlands and India to design flexible migration and citizenship policies for socially and economically desirable migrants. Flexible citizenship policies in the Netherlands are primarily concerned with individual and corporate rights and privileges, whereas Indian diaspora policies have been established around the premise of national identity.

KAJIAN LITERATUR MODEL KONSEPTUAL KEBERHASILAN E-GOVERNMENT

2018 ◽  
Vol 2 (1) ◽  
Author(s):  
Bernadus Gunawan Sudarsono ◽  
Sri Poedji Lestari
Keyword(s):  
Information Technology ◽  
Best Practice ◽  
Public Services ◽  
Developed Countries ◽  
Internet Technology ◽  
Electronic Government ◽  
Digital Government ◽  
Management Ethics ◽  
The Government

The use of internet technology in the government environment is known as electronic government or e-government. In simple terms, e-government or digital government is an activity carried out by the government by using information technology support in providing services to the community. In line with the spirit of bureaucratic reform in Indonesia, e-government has a role in improving the quality of public services and helping the process of delivering information more effectively to the public. Over time, the application of e-Government has turned out to have mixed results. In developed countries, the application of e-Government systems in the scope of government has produced various benefits ranging from the efficiency of administrative processes and various innovations in the field of public services. But on the contrary in the case of developing countries including Indonesia, the results are more alarming where many government institutions face obstacles and even fail to achieve significant improvements in the quality of public services despite having adequate information and communication technology. The paradigm of bureaucrats who wrongly considers that the success of e-Government is mainly determined by technology. Even though there are many factors outside of technology that are more dominant as causes of failure such as organizational management, ethics and work culture. This study aims to develop a model of success in the application of e-Government from several best practice models in the field of information technology that have been widely used so far using literature studies as research methods. The results of the study show that the conceptual model of the success of the implementation of e-Government developed consists of 17 determinants of success..Keywords: Model, Factor, Success, System, e-Government

Aesthetic Significance Of Holidays

2020 ◽  
Vol 2 (08) ◽  
pp. 647-651
Author(s):  
Shadimetova Gulchehra Mamurovna
Keyword(s):  
Life Events ◽  
Theoretical Basis ◽  
Aesthetic Perception ◽  
National Pride ◽  
Aesthetic Taste ◽  
National Values ◽  
Aesthetic Pleasure ◽  
History Of ◽  
Artistic Images ◽  
Methodological Aspects

Holidays have the power to reflect the nation's views, imagination, vision and national values about the scientist and man through artistic images. In addition, holidays form and strengthen feelings such as national pride and national pride, which are composed of such principles as nationhood, popularity, heroism, beauty, grandeur, as well as aesthetic pleasure, aesthetic interest, aesthetic taste and formation of aesthetic ideals – forming a composition of aesthetic perception that distinguishes people from other life events. In this article, the stages of development of holidays and their artistic and aesthetic features will be studied and studied on a scientific and theoretical basis. Also, the philosophical-aesthetic analysis of the concept of the holiday, the history of its development and scientific-methodological aspects are studied.

Motivation for the Pastoral Profession in the Netherlands

2000 ◽  
Vol 28 (2) ◽  
pp. 109-118 ◽  
Author(s):  
Hessel J. Zondag
Keyword(s):  
The Netherlands ◽  
Exploratory Study ◽  
Pastoral Ministry ◽  
Well Being ◽  
Organizational Psychology ◽  
Expectancy Theory ◽  
Way Of Life ◽  
Item Questionnaire ◽  
The Impact ◽  
Protestant Denominations

Expectancy theory has been utilized by organizational psychology to explore the expectations and valuations of individuals in various professions. This study employs expectancy theory to clergy, investigating pastors' personal motivations, or values, for assuming pastoral ministry and the subsequent expectation that these values will be honored by their activities within the pastorate. The responses of 235 pastors from Catholic and Protestant denominations on a 24-item questionnaire devised to gauge pastoral motivation and adapted to assess pastoral expectations were factor analyzed and correlated in this exploratory study. The analysis yielded four robust factors. The first two motives found to be dominant were the pursuit of a Christian Way of Life and Anthropocentric Altruism. Anthropocentric Egoism and Theocentric Egoism, although secondary motivations, were theoretically meaningful in the understanding of pastoral motivations and expectations. The impact of expectations upon pastoral well-being and resilience against burnout is discussed.

Application of a Tax to E-Commerce Deliveries in Barcelona

2021 ◽  
pp. 036119812110124
Author(s):  
Genís Majoral ◽  
Francesc Gasparín ◽  
Sergi Saurí
Keyword(s):  
Cost Benefit Analysis ◽  
Cost Benefit ◽  
Supply Side ◽  
Environmental Tax ◽  
Positive Outcomes ◽  
Demand Side ◽  
Benefit Analysis ◽  
Revenue Collection ◽  
Last Mile ◽  
The Impact

The number of e-commerce transactions is increasing worldwide. Deliveries of goods purchased online generate externalities throughout the whole supply chain and, particularly, the increasing concern about the last-mile distribution of goods. The escalating presence of vans in cities contributes to poor air quality, climate change, noise, and congestion. So far, the majority of solutions to address this issue are based on the supply side, such as electric vans, optimizing the routing and pick-up-points, and so forth. Even in other transport sectors, pricing solutions are well known, yet they have not been extended to e-commerce delivery. This paper aims to propose an environmental tax falling on the demand side and equaling the externalities from this activity. The analysis has been particularized for the case of Barcelona. A cost–benefit analysis to assess the impact of such a tax has been carried out. When revenue collection is reinvested in the logistics sector, and for subsidizing electric distribution vehicles, the results indicate that the levying of the tax can generate positive outcomes.

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