car rental
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Author(s):  
Karlis Kreslins ◽  
Ion Cararus ◽  
Marius Onofrei ◽  
Tatjana Vasiljeva

Digital transformation and digitalization in general have made a significant impact on the service industry, including banking, commerce and renting. Technology, including mobile applications, has converted traditional and formerly inseparable services into ones that can be used from any place and at any time.


2021 ◽  
Vol 14 (11) ◽  
pp. 541
Author(s):  
Nancy Dávila-Cárdenes ◽  
José María Pérez-Sánchez ◽  
Emilio Gómez-Déniz ◽  
José Boza-Chirino

Tourism is one of the economic sectors that contributes the most to the gross domestic product in many countries, moving, in turn, other economic sectors such as transport. In particular, the automotive industry constitutes an economic subsector that moves vast amounts of money. Concerning tourism and transport sectors, car rental is a crucial element contributing considerably to gross domestic product and job creation. Due to the effects that vehicle rental seems to have on various economic sectors, it seems interesting to know why a tourist chooses to rent a car during their vacation in a specific destination. This work aims to study those factors that can be considered relevant and affect the probability of renting a vehicle. The document addressed the following research topics: (a) identifying significant variables; and (b) can information on these factors help car rental firms? Empirically, it is shown that more tourists do not rent a car and this fact has to be considered. Thus, the classical logistic and Bayesian regression models do not seem adequate in this case, so that the authors will consider an asymmetric logistic regression model. This work analyzes 28,235 tourists who visited the Canary Islands during 2017. From a Bayesian point of view, asymmetric logistics regression is chosen as the best model because it detects relevant development factors not seen by standard logistic regressions. In light of the document’s findings, various practice recommendations improve decision-making in this field. The asymmetric logit link is a helpful device that can help rental companies make decisions about their clients.


Anatolia ◽  
2021 ◽  
pp. 1-17
Author(s):  
Ricky Yao Nutsugbodo ◽  
Edem Kwesi Amenumey ◽  
Eunice Fay Amissah ◽  
David Anaafo ◽  
Bernadette Ekua Bedua Afful
Keyword(s):  

Author(s):  
Dinda Amalia

This study aims to determine the effect of service quality and price on customer satisfaction of Baraya Purwakarta car rental. Sources of data in this study were obtained from questionnaires (primary) which were distributed to respondents. The population of this research is the car rental customer Baraya Purwakarta. The sample in this study amounted to 70 people. The research data analysis method used was validity test, reliability test, classical assumption test, multiple linear regression, and hypothesis testing, namely the f test and t test. The research findings show that the variable of service quality and price affects the customer satisfaction variable which has an R Square value of 0.502 or 50.2% and the remaining 49.8% is influenced by other variables. From the simultaneous test results, service quality and price have an effect on customer satisfaction as evidenced by the results of the Fcount value greater than Ftable of 34.576 and sig 0,000. From the results of the t test, service quality has a partial effect on customer satisfaction with a tcount of 3,965 and price has an effect on customer satisfaction with a tcount of 5,177.


Author(s):  
Gessica Mina Kim Jesus ◽  
Gladys Dorotea Cacsire Barriga

The purpose of this study is to identify the main factors that influence the quality of the car rental service in Brazil, from the perspective of customers. It is the first time that the main factors for the quality of the car rental service have been investigated considering the perspective of Brazilian customers. We adopted a survey based on a questionnaire. The results were analyzed using the binary logistic regression model. The main factors for the quality were: the company offers local maps and tourist information along with the car (odds ratio = 1.56); the company has cars adapted for people with special needs (odds ratio = 1.39); the company supplies cars with a choice of steering (odds ratio = 1.568); the company has employees that are well dressed and look good (odds ratio = 1.58); the company makes all tools and documents available (odds ratio = 1.75); and the company offers compensation if inconveniences arise for customers (odds ratio = 1.51). This study shows how companies can direct their efforts to reduce complaints and improve the satisfaction and quality of the car rental service in Brazil.


Author(s):  
Muhammad Arif Zikir Risky ◽  
Y Yuhandri

SQLI (SQL Injection) and XSS are hacking techniques that are often used by hackers. This technique can find out the contents of the database by inserting a script on the website. This technique can be a threat if a website does not have security that can ward off such attacks. Hackers will look for loopholes using this technique in a login menu, searching, upload menu, input menu and URLs that have parameters ending in numbers, but not all websites that can be attacked use this technique if you don't limit the use of characters. This research was conducted to find out the gaps in a website that can be attacked with SQLI and XSS techniques and help optimize website security to avoid these attacks. Penetration testing will be carried out on a CV car rental website. Merdeka Auto Rental which is located in Padang City. This penetration testing uses SQLI and XSS techniques to find security holes in a website. The result of this test is that on the car rental website there are 12 gaps that are vulnerable to SQLI and XSS attacks, based on the results of these tests, a PHP script function is made that can remove all dangerous special characters. The script function is inserted in the PHP input, process and output files. The use of this script function does not apply to attacks other than SQLI and XSS so that if hackers use attack techniques other than that, this website is vulnerable to these attacks. After the script is inserted in the source code of the website, it can be concluded that the 12 known loopholes in the previous test without using the script function have changed status to not vuln or not vulnerable to SQLI and XSS attacks.


2021 ◽  
Vol 4 (2) ◽  
pp. 292-300
Author(s):  
Putry Wahyu Setyaningsih ◽  
◽  
Irfan Juliardi Saputra ◽  

Abstract Car rental is a type of business that is engaged in four-wheeled vehicle rental transportation. With the current technological developments greatly affect the quality in the field of car rental services. Several fields that use information technology are education, agriculture and companies have used information technology to facilitate quick, precise and accurate information to the public. The development of technology is not only used for a field or large-scale company, but can be used by various groups of people to support a business they manage. One of the businesses that utilize this information technology is Sakti car rental, which is engaged in transportation for four-wheeled vehicle rental services. Currently, four-wheeled transportation has become a necessity to support the daily mobility of all people. Data management on Sakti Car Rental still uses manual methods which often cause errors. Technological developments also allow the development of a programming language, one of which is the CodeIgniter Framework. Therefore, the author designed a car rental application with a codeigniter framework that aims to make it easier for owners to manage car data, transaction data and to print transaction reports and avoid errors.


Author(s):  
Amey Thakur

Customers will be able to reserve their vehicles from anywhere in the world due to the Car Rental System. Consumers provide information to this application by filling in their personal information. When a consumer creates an account on the website, he or she can reserve a car. The proposed system is an online system that is fully integrated. It effectively and efficiently automates manual procedures. Customers are aided by this automated method, which allows them to fill in the specifics according to their needs. It contains information on the sort of car they want to hire as well as the location. The goal of this system is to create a website where customers can book their automobiles and request services from anywhere in the world. There are three phases to this car rental system mentioned in the introduction.


2021 ◽  
Vol 1988 (1) ◽  
pp. 012061
Author(s):  
Ruzanita Mat Rani ◽  
Norbaizura Kamarudin ◽  
Nur Atasya Azmi ◽  
Nursafirahanis Ibrahim ◽  
Nur Ardani Aminah Mansur

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