Abstract
Objectives/Scope
To highlight at a high level the successful method of building Continuous Improvement (CI) competence Pan Petroleum Development Oman (PDO) and the different pathways used to engage everyone at every level of the organization circa. 10,000 people as part of PDO transformation to a Continuous Improvement organization
Methods, Procedures, Process
PDO is developing a CI culture through 2 pathways, CI Professional & CI Generalist. CI Professionals, limited to 50 high potentials, spend 3 years full time developing CI competence to a level they can coach autonomously in the business. CI Generalists build CI skills though training and deliberate practice becoming Lean Practitioners, Lean Managers and Practical Problem Solving (PPS) practitioners & facilitators.
Results, Observations, Conclusions
A CI function has been created to own the development of staff, standards, and deployment.
Having quarterly competence development reviews for CI Professionals, to discuss and monitor progress and establish goals for the next quarter have resulted in a step change in speed and quality of development. We have had 100+ CI Coaches through the development program as of July 2021, either returning to the business to germinate CI in their new teams or developing further to become a career CI specialist.
Developing the CI competences for CI Generalist has seen an explosion in ideas circa 10,000 with 500 teams practicing CI Fundamentals, 200+ qualified PPS facilitators & 250+ Lean managers coaching in the business.
Benefits to date include circa 150K M3 production gain and many millions saved from the budget. Observation is we are developing autonomous teams able to solve problems for themselves resulting in an engaged workforce:- Improving today for a better tomorrow.
Sponsorship from the top is the imperative ingredient for success. Engagement of the workforce from the bottom up, staff doing the work, creates the momentum required to make a CI transformation successful.
Novel, Additive Information
Holistically the approach used can be transferred to any other business and although tailored for PDO is business/sector is agnostic. The coaches who have graduated through our internal certification can and are applying Continuous Improvement in our business and externally in other organizations.
Looking to the future we can partner with universities to have Continuous Improvement as part of the curriculum either as modules or a whole syllabus.