Pengaruh Lokasi dan Kualitas Pelayanan terhadap Keputusan Nasabah untuk Menabung di BMT Sumber Mulia Tuntang

2012 ◽  
Vol 3 (2) ◽  
pp. 277
Author(s):  
Rizqa Ramadhaning Tyas ◽  
Ari Setiawan

This study discusses the influence of the quality of services consisting ofreliability, responsiveness, assurance, empathy and tangibles as well as thelocation of BMT and variables are the most significant influence on thecustomer’s decision to save in BMT Sumber Mulia. The method used in thisstudy is a quantitative approach, with the amount of the sample was 30respondents. The sampling technique used accidential sampling by applyingis linear regression analysis, which previously conducted validity and reliability. Based on these results, we can conclude. First, there was a significant effect of the quality of service which consists of reliability, responsiveness, assurance, empathy, and tangibles on saving decisions. This is evident from the results of the t test with a value of t count > t table at the 5% significance level reliability (3.838 > 1.7011), responsiveness (2.121 > 1.7011), assurance (3.062 > 1.7011), empathy (4.760 > 1.7011), and tangibles (3.290 > 1.7011). There is a significant influence on the customer decision to save their money in BMT. Based on it location as the t test results are t count > t table (3.480 > 1.7011), with a significance level of 5%. Third, empathy variables are variables that provide the dominant influence on the customer’s decision to saving. It can be seen from the significance value (0.000) is more significant than other variables. Then proceed with the reliability variables with a significance value (0.001), the variable of location (0,002), tangibles (.003), assurance (0.005) and responsiveness with a significance value (0.043). This means that the willingness of employees and managers are more concerned with to draw customer attention on saving their money 

JURNAL PUNDI ◽  
2020 ◽  
Vol 4 (1) ◽  
Author(s):  
Maria Magdalena ◽  
Suroso Winardi

CV Rima bakery is a home-based bread company or can be referred to as SMEs (small and medium-sized businesses) that produce bread with a variety of types and flavors that are marketed throughout Padang City, this study aims to determine the effect of product quality, and brand image of consumers on purchasing decisions on bread Cv. Rima Bakery in Padang City. In testing this hypothesis using a t test with a significance level of 5%. Product Moment and Cronbach Alpha of consumer choice are used to measure validity and reliability, tests have been carried out that all variables show valid and reliable. The results of the partial test (t test) that the quality of the product there is a t value of 2.565 with a significant value of 0.11 when compared to t table, t-count is greater than t-table then it can be interpreted or show a significant value of 0.011> 0.05, then Ho is rejected and Ha is accepted and has a positive and significant influence on purchasing decisions, brand image has a t value of 5.813 with a significant value of 0.00 when compared to t table, t-count is greater than t-table, it can be interpreted or show the value significant 0,000 <0.05, then Ho is rejected and Ha is accepted and has a positive and significant influence on purchasing decisions.  Keywords: product quality, brand image, purchasing decisions.


2017 ◽  
Vol 4 (1) ◽  
pp. 101
Author(s):  
Werweti Werweti ◽  
Tjuk Sukardiman ◽  
Adenan Suhalis

The purpose of this study was to determine the relationship of operational management and service to customer satisfaction in the port of the archipelago Kendari. To collect the data, this study used a questionnaire method / inquiry tangible items of questions. This questionnaire distributed to companies who become customers Kendari port of the archipelago. The population in this study is the customer service users Nusantara Port Kendari. Testing the quality of the data using validity and reliability test and classical assumption. While the analysis model used in this study using multiple linear regression analysis, T test, F test, test the coefficient of determination. The results showed that: 1. In the individual variable operational management and service a significant effect on customer satisfaction in the port of the archipelago Kendari. T test results gained tcount accepted at significance level of 5%; 2. Taken together operational management and service variables significantly influence customer satisfaction in the port of the archipelago Kendari. F assay results received grades of F = 97.224 accepted at significance level of 5%; 3. The operational management of the dominant influence on customer satisfaction, compared to the variable service. T-test results for the variable gain tcount operational management (11.055) higher than the variable tcount services (9.913) at the 5% significance level.


2018 ◽  
Vol 7 (1) ◽  
pp. 31-38
Author(s):  
Ninik Srijani ◽  
Achmad Sukma Hidayat

This study aims to determine the facility in Aston Madiun Hotel & Conference Center. To determine customer satisfaction at Aston Madiun Hotel & Conference Center. To know the facility is there any influence on customer satisfaction Aston Madiun Hotel & Conference Center. The method in this research is descriptive quantitative method, while the sampling technique in this research is cluster sampling, that customers who stayed at Aston Madiun Hotel & Conference Center with a number of 101 respondents. Collecting data using questionnaires and observation methods. In analyzing the data the instruments used are validity and reliability. To test the assumption using normality test. And to test the hypothesis of this study using simple linear regression analysis of the data, the determinant coefficient, and t test. The results were obtained a total score of facilities has a value above the average of 59 respondents, while below the average of 42 respondents. Y = 11.727 + 0,820X. The constant equal to 11.727, meaning that if the variable or constant fixed-value amenities, the amount Customer Satisfaction is 11.727. This means that without the influence of the amenities variable customer satisfaction will continue to have a value of 11.727. A regression coefficient of 0.820 has the sense that if an increase in                                                                    31         the Facility variables Customer satisfaction will rise by 0.820 of one unit assuming other variables remain. The coefficient is positive means that there is a positive relationship Facility and Customer Satisfaction. Based on the analysis above can be seen the value of R2 is 0.799. So the influence of facilities to customer satisfaction Aston Madiun Hotel & Conference Center 79.9% while the remaining 20.1% is influenced by other factors. So it can be concluded that the facility has an influence on customer satisfaction. T test calculations obtained was 19.810 while ttabel 1.937. Thus H0 is rejected, meaning that there is influence overall facility to customer satisfaction.


2020 ◽  
Vol 3 (2) ◽  
pp. 167-178
Author(s):  
Imam Susanto

The purpose of this study is to examine and analyze the extent to which the influence of Auditor Competence, Auditor Independence and Professional Ethics on the Quality of Audit Results. The research was done by quantitative approach. The population in this study is all auditors and prospective auditors at the Inspectorate General of the Ministry of Agriculture of the Republic of Indonesia amounted to 160 people. Sampling technique is done by simple random sampling with the number of samples of the study amounted to 115 respondents Data analysis techniques in this study using multiple linear regression analysis. The result of the research shows that there is no significant influence between the auditor's competence with the quality of the audit result and there is no significant influence between the auditor independence and the quality of the audit result. While professional ethics significantly influence the quality of audit results. Together the competence, independence and professional ethics affect the quality of audit results. For further research is expected to use a questionnaire with a wider coverage and expected to use more variables that affect the quality of audit results.


2018 ◽  
Vol 25 (2) ◽  
pp. 77
Author(s):  
Sunarsasi Sunarsasi

With the growing development of the business world, the competition is also getting tighter, so as a business person must always find various ways to win the competition, so as not to experience losses or bankruptcy especially with similar products. And do not forget about the product innovations so that they are not outdated, in the sense that buyers' interests can be maintained. To meet buyers' interests, the quality of the products produced must always be maintained. Product quality greatly affects the behavior of buyers; therefore the authors use variables for this study and buyer behavior. While this type of research uses quantitative descriptive to draw conclusions through statistical analysis. Using the buyer as a population and the sample took as many as 50 people as respondents. Data collection techniques using purposive sampling with questionnaires that are validity and reliability. For the hypothesis using simple linear regression analysis and t test. While the test t count = 3.905 with a probability of 0.00. Which means the probability is <0.05, then the results of the t test are appropriate and the hypothesis is accepted. Based on the results of the data analysis above, there is a significant influence between product quality and buyer behavior.


2018 ◽  
Vol 10 (2) ◽  
pp. 182
Author(s):  
Syardiansah Syardiansah ◽  
Afriadi Afriadi ◽  
Muhammad Nur Daud

This study aims to determine the effect of emotional Quotient and spiritual Quotient on employee performance at PDAM Tirta Peusada, East Aceh Regency. The number of samples in this study is 65 respondents using non-probability sampling technique that is saturated sampling. Data analysis method used is multiple linear regression analysis, t test, F test, and analysis of the coefficient of determination. The regression equation obtained is K = 2.138 + 0.442X1 + 0.218X2. The results of this study explain that emotional Quotient and spiritual Quotient have a significant effect on employee performance at PDAM Tirta Peusada, East Aceh District, where from the results of the t test, the value of t sig is obtained. emotional Quotient variable is 0.018 <0.05, and spiritual Quotient variable is 0.033 <0.05. Emotional Quotient and spiritual Quotient simultaneously have a significant effect on employee performance at PDAM Tirta Peusada, East Aceh Regency, where the F test results obtained t sig values. 0.011 <0.05. From the analysis of the coefficient of determination, it is known that emotional Quotient and spiritual Quotient affect employee performance at PDAM Tirta Peusada Aceh Timur by 47.2%, while the remaining 52.8% is influenced by other variables outside this research model.


2020 ◽  
Vol 15 (1) ◽  
pp. 144-153
Author(s):  
Buyung Nova Tri Anggono ◽  
Istiatin . ◽  
Solichul Hadi A B

The aims of this study is to determine and explain the simultaneous and partial influence of perceptions of ease, risk and trust in the decision to use Gopay. The research method of this study was quantitative descriptive method. The population is all active student of Batik Islamic Surakarta University. The number of sample was determined by using Slovin formula which has result of 100 respondents. The sampling technique was using purposive sampling method meanwhile questionnaire was used to collect the data. The technique of the data analysis used in this study are the classical assumption test instrument and hypothesis test (multiple linear regression analysis, F test, t test and coefficient of determination) with the help of SPSS Statistics. The results of this study shows that the variable perception of ease, risk and trust affect the decision to use Gopay. The t-test results shows the perception of ease affect the decision to use Gopay. The risk does not affect the decision to use Gopay. Trust influences the decision to use Gopay. Suggestions from this research are Gopay should increase its convenience, reduce risk, and maintain credibility so that consumers will continue to trust Gopay


2019 ◽  
Vol 7 (2) ◽  
Author(s):  
Hamidah Saroh ◽  
Khadijah Khadijah ◽  
Arlina Sirait

<em>This study aims to analyze the correlation between interpersonal intelligence with indepence of students aged 5-6 old in RA Madinatussalam, Percut Sei Tuan District. This study is a quantitative correlational research that aims to examine correlations through numbers. Determination of the sample of researchers used total sampling technique because the number of samples was less than 30, namely 24 children aged 5-6 old in RA Madinatussalam. Data analysis was performed by testing the prerequisites for the analysis of the validity test, which is that all data are valid because r count&gt; r table. Reliability test results are variable one 0.954 and variable two 0.937 with the acquisition of a score greater than 0.6, it can be concluded that the test is reliable. The normality test results with the Sig value. (2-tailed) of 0,200 greater than the significance level, which is 0,05. This means the assumption of normality. And the results of hypothesis testing using Pearson product moment correlation test with a value of 0.776 which is included in the interval of the strong relationship category. If r count (0.776)&gt; rtable (0.423) then the item is said to be valid or Ho is rejected, meaning there is a significant relationship between intrapersonal intelligence and the independence of children aged 5-6 old.</em>


2019 ◽  
Vol 3 (01) ◽  
pp. 53-60
Author(s):  
Eliza Eliza

The development of the era that is accompanied also by the progress of technology becomes a benchmark to realize the quality of the education system is increasing. The commitment and necessity in improving the quality of education is very important, especially to overcome the phenomenon of the decrease of the quality of education itself which can be seen from the past learning method, where the students only listen to the material explanation from the lecturer and only to understand the lecturer's explanation and make notes. In this era of globalization and technological advancement so fast and sophisticated as it is today that information and knowledge spread quickly and cheaply. This causes everyone to access information and learn knowledge in an easy way. HEALTS issued by the Director General of Higher Education provides a mandate, one of which is the application of SCL principles in the learning process. There are various learning methods for SCL, two of which are CBL and CL. The purpose of this study is to further examine the effect of SCL, CL, and CBL on student understanding in statistical learning. The population of this research is UPI YPTK students with purposive sampling sampling technique. The method of analysis of this study using multiple linear regression analysis. Based on the results obtained, that SCL and CBL have no significant influence, whereas CL has a significant influence on students' understanding in statistical learning. In the future, SCL and CBL methods can contribute greatly in learning especially to students.


2017 ◽  
Vol 5 (2) ◽  
Author(s):  
Akhmad Zaeni ◽  
Ghufron Abdullah ◽  
Ngasbun Egar

The purpose of this study are: (1) to determine the significance of the influence of pedagogical competence of teachers on the performance of teachers of SD/MI in the UPP District of Petarukan Pemalang, (2) to determine whether there is influence of teacher certification on teacher performance SD/MI in the region UPP District of Petarukan Pemalang, (3) to determine whether there is the influence of pedagogical competence of teachers and certified teachers on teacher performance SD/MI in the territory of the District UPP Petarukan Pemalang.The population in this study were all teachers SD/MI in District Petarukan Pemalang already qualified certification as 313 people. After the calculated obtained sample of 175 people by using proportional random sampling technique. Data collection methods used were questionnaires / questionnaire. Analysis of the data used is descriptive analysis, test requirements and test hypotheses include simple linear regression analysis and multiple regression analysis and test of determination (R2).Hypothesis test results show that: 1) there is a significant and positive influence Pedagogic Competence (X1) on the Performance of Teachers (Y) SD/ MI in the territory of the District UPP Petarukan Pemalang. This is evident from the test results of t test partial values obtained tcount amounted to 4.635 greater than ttable 1.974 (4.635 > 1.974), 2) there is a positive influence and significant Teacher Certification (X2) on Teacher Performance SD/MI in the UPP District of Petarukan Pemalang. This is evident from the test results of t test partial obtained tcount amounted to 4.617 greater than ttable 1.974 (4.617> 1.974), and 3) there is a positive influence and significant Competence Pedagogy (X1) and the Teacher Certification (X2) the performance of teachers (Y) SD / MI in the territory of the District UPP Petarukan Pemalang. This is evident from the results of hypothesis testing simultaneous F test values obtained Fhitung 10.720 3.0485 greater than F table (10.720> 3.0485). 


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