scholarly journals BUREAUCRACY REFORMS ON THE SYSTEM DIMENSIONS AND PROCEDURES IN KUPANG CITY GOVERNMENT INTEGRATED LICENSING SERVICES

2015 ◽  
Vol 10 (2) ◽  
pp. 91
Author(s):  
William Djani
Keyword(s):  
Public Services ◽  
Institutional Reform ◽  
City Government ◽  
Internal Factors ◽  
The Government ◽  
Bureaucratic Reform ◽  
The City

<p> </p><p>This aim of this paper is to propose solutions to the systems and procedures reform, as part of the bureaucratic reform, in the City of Kupang. Generally, Indonesian bureaucracy has undergone significant reform, which is the result of convergence between external and internal factors. Bureaucracy Reform of the bureaucracy can be classified into three groups: institutional reform, personnel resources reform and systems and procedures reform. In many cases, the failure of system and procedures reform has hindered the effectiveness of bureaucracy reform as a whole. Therefore getting insight on the government commitment to promote system and procedure reform is imperative. This study discusses Kupang City government commitment to reform the system and procedures.</p><p> </p><p>Keywords: Bureaucracy, System and Procedure Reform, Public Services. </p>

scholarly journals REFORMASI SISTEM BIROKRASI DALAM PELAYANAN PERIZINAN DI PEMERINTAHAN KOTA KUPANG

2020 ◽  
Vol 6 (1) ◽  
pp. 11-30
Author(s):  
William Djani ◽  
Maria Magdalena Lino
Keyword(s):  
Public Service ◽  
Public Services ◽  
Institutional Reform ◽  
Considerable Change ◽  
City Government ◽  
Internal Factors ◽  
Previous Decade ◽  
Public Bureaucracy ◽  
Bureaucratic Reform

Abstract, This paper is intended to provide answers to some bureaucratic reform efforts related to systems and procedures in public services in Kupang City. Indonesia's public bureaucracy has undergone significant reform, which is a result of the convergence of external and internal factors in supporting change. Bureaucratic reform can be classified into three groups, namely institutional reform, apparatus resource reform and system and procedure reform. This review & review on the dimensions of Systems and procedures, which provide an evaluation of bureaucratic reforms carried out in the previous decade. The contents and spirit of bureaucratic reform reflect a new understanding of bureaucracy that is very different from the classical form of bureaucracy. As such, it has the potential to bring considerable change, not only in the role of the national public bureaucracy, but in the relations of systems and procedures. However, this study discusses the commitment of the Kupang City Government and the application of systems and procedures as a hindering factor in implementing effective bureaucratic reform.Keywords: Bureaucracy, System and procedure reform, Public Service. Abstrak, Tulisan ini dimaksudkan untuk memberikan jawaban atas beberapa upaya reformasi birokrasi terkait sistem dan prosedur dalam pelayanan publik di Kota kupang. Birokrasi publik Indonesia telah mengalami reformasi secara signifikan, yang merupakan hasil dari konvergensi faktor eksternal dan internal dalam mendukung perubahan. Reformasi birokrasi dapat diklasifikasikan menjadi tiga kelompok yaitu reformasi kelembagaan, reformasi sumberdaya aparatur dan reformasi sistem dan prosedur. Kajian & ulasan ini pada dimensi Sistem dan prosedur, yang memberikan evaluasi terhadap reformasi birokrasi yang dilakukan dalam dekade tahun sebelumnya. Isi dan semangat reformasi birokrasi mencerminkan pemahaman baru birokrasi yang sangat berbeda dari bentuk birokrasi klasik. Dengan demikian, memiliki potensi untuk membawa perubahan yang cukup besar, tidak hanya dalam peran birokrasi publik secara nasional, tetapi dalam hubungan Sistem dan prosedur. Namun demikian, kajian ini membahas komitmen Pemerintah Daerah Kota Kupang dan penerapan sistem dan prosedur sebagai faktor yang menghambat dalam pelaksanaan  reformasi birokrasi yang efektif.Kata kunci: Birokrasi, Reformasi Sistem dan prosedur, Pelayanan Publik

COVID-19, migration and inclusive cities through e-governance: strategies to manage asylum seekers in Durban, South Africa

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Paul Kariuki ◽  
Maria Lauda Goyayi ◽  
Lizzy Oluwatoyin Ofusori
Keyword(s):  
South Africa ◽  
Asylum Seekers ◽  
Public Services ◽  
City Government ◽  
Information Communication ◽  
Content Type ◽  
Governance Strategies ◽  
The Government ◽  
The City

Purpose This paper aims to examine the role of electronic governance (e-governance) in enabling asylum seekers’ access to public services in the city of Durban, South Africa. Because of COVID-19, the government scaled down its operations, limiting access to public services, including among migrants. Design/methodology/approach Because of COVID-19-related restrictions, a systematic review was conducted of the relevant academic literature as well as the information portals of relevant government departments, municipalities and research reports on migration and refugees in South Africa. A total of 320 peer-reviewed research articles were identified. These were filtered and 68 relevant articles were selected. Findings The study found that asylum seekers have limited access to public services via information communication technology-enabled mechanisms. Whilst the city government has embraced e-governance, it is still in its nascent stages. Research limitations/implications This study was limited to a desktop one because of COVID-19 restrictions and it focused exclusively on asylum seekers. Therefore, its findings can only be generalised to this category of people. Practical implications Future studies on this subject should gather data from all categories of migrants to gain in-depth perspectives. Social implications All spheres of governance in South Africa should recognise asylum seekers as a constituency that deserves access to public services. E-governance can facilitate easier access to these services, and policies need to be aligned with this reality. Originality/value This study examined the efficacy of e-governance in enabling access to government services by asylum seekers during COVID-19. To the best of the authors’ knowledge, no other study on this subject was conducted during this period.

scholarly journals KAJIAN URGENSI PUBLIC PRIVATE PARTNERSHIPS DI KOTA BANDUNG

2018 ◽  
Vol 8 (2) ◽  
pp. 141-149
Author(s):  
Mary Ismowati
Keyword(s):  
Private Sector ◽  
Public Services ◽  
Public Private Partnership ◽  
City Government ◽  
Public Private Partnerships ◽  
Technical Literature ◽  
Private Partnership ◽  
The Public ◽  
The Government ◽  
The City

Bandung city government's desire to work on various projects with a mechanism of Public Private Partnerships ( PPP ) due to limitations of the government for the city of Bandung well within the capability of funding, human resources , technological capabilities , and so forth . This is done to help realize the " Bandung Champion " . City government 's desire based on the opinion the Government is obliged to fulfill its social responsibility to the community economy , and to ensure that public services can be done to the entire community.The aim in this paper to analyze the cooperation scheme of Public Private Partnerships ( PPP ) what is right for the city government The method used in this paper is a descriptive study with technical literature , ie finding relevant theory reference to the case or the problems found , namely the problem of public private partnership cooperation city government with the private sector in the provision of public services . This type of data is secondary data obtained from the documentation media and internet and also sourced from books and other literature sources that support the discussion in this study.In order for the cooperation of public private partnership city government with the private sector managed a few things that must be considered: this cooperation must be strategically important for both parties , this cooperation are complementary rather than mutually competence , openness to information in both parties , and should this cooperation raises link although the true integration of different cultures . Mutual trust is the main thing. Forms of cooperation of public private partnership with the city government to the private sector in the form of contract maintenance , Leasing ( Lease ) or Contract of Build- Operate- Transfer / BOT or Build Operate and Transfer OwnedIt was concluded that the Public -Private Partnership cooperation is not always a bad connotation and in order to succeed , a lot of terms and conditions must be met . It is intended that the government gets the best results , people also get results commensurate , ie welfare . Thus , the spirit of Public -Private Partnership is to strengthen the government or the public service which is considered inefficient 

NARASI KAUMAN: STUDI PERBANDINGAN PERUBAHAN SOSIAL KAUMAN SURAKARTA DENGAN YOGYAKARTA

2018 ◽  
Vol 1 (1) ◽  
pp. 37
Author(s):  
Fitri Damayanti ◽  
Akhmad Ramdhon
Keyword(s):  
Social Change ◽  
Mutual Influence ◽  
Community Organization ◽  
City Government ◽  
Internal Factors ◽  
Historical Aspect ◽  
City Tourism ◽  
The Government ◽  
The Village ◽  
The City

<p><strong>Abstract </strong>: Kauman Surakarta become important in Surakarta in historical aspect as well as the current situation. Because the leading village Bappeda in city tourism. Kauman Yogyakarta itself is also a city government to develop tourism. However, Kauman region is not developed into a tourism, he remains intact into the territory of the strong will be the value of religious aspects although this is the influence of the community organization Muhammadiyah carried by Ahmad Dahlan. But a set of Abdi Dalem Pamethakan in Yogyakarta still exists and is still closely related to the Sultan Palace. So, compared with Yogyakarta can describe how the policy of the government of the city and claims against the city itself make Kauman Village experience social change, economic and religious. The purpose of this research is to know the changes what happened from there can be done comparatively changes and process. Next, knowing the cause/ factors changes can be analyzed the relationship Kauman Village with the life of the City of Surakarta and Yogyakarta. This research uses a type of qualitative research with ethnographic methods. How people organise their culture in their minds and then use the culture in life. In the process, changes covers 3 aspects: religious kinship, the nexus of Social Status Abdi Dalem Pamethakan that finally become economic change and the Nexus of blood that finally become social change Kauman community. From these changes are classified into 4 phases and the known causes of factors changes, namely internal factors (economy needs to change and how to maintain the existence of the village) and external factors (Tourism Policy of Local Government and the state of the Keraton Surakarta and Yogyakarta). Next, internal factors called to the village and external city. In the City of Surakarta and Yogyakarta itself together to develop tourism as a regional income. So that makes reference symbols found in the village can be an alternative tour package for the city itself. So from there can be described how the flow of a city and the village of mutual influence and also how komparasinya between the City of Surakarta and Yogyakarta City.</p><p><strong>Keyword : </strong>Social Change, Kauman, tourism, symbols</p><p>Kauman Surakarta menjadi kampung unggulan Bappeda dalam pariwisata kota. Kauman Yogyakarta sendiri juga merupakan pemerintah kota yang mengembangkan pariwisata namun ia tidak berkembang menjadi pariwisata. Sehingga, membandingkannya dengan Yogyakarta dapat menerangkan bagaimana kebijakan pemerintah kota dan tuntutan terhadap kota itu sendiri membuat Kampung Kauman mengalami perubahan sosial, ekonomi dan keagamaan. Tujuan dari penelitian ini adalah mengetahui perubahan apa saja yang terjadi dari sana dapat dilakukan komparasi perubahan serta prosesnya. Selanjutnya, mengetahui penyebab/ faktor perubahan dapat dianalisis hubungan Kampung Kauman dengan kehidupan Kota Surakarta maupun Yogyakarta. Penelitian ini menggunakan jenis penelitian kualitatif dengan metode etnografi. Teknik pengambilan sampel yang digunakan adalah <em>Purposive Sampling</em> dan <em>Snowbal</em>l. Dalam prosesnya, perubahan sosial yang terjadi meliputi 3 aspek yaitu Pertalian Keagamaan, Pertalian Status Sosial Abdi Dalem Pamethakan yang akhirnya menjadi perubahan ekonomi dan Pertalian Darah yang akhirnya menjadi perubahan sosial masyarakat Kauman. Sedangkan perubahan status sosial abdi dalem Pamethakan adalah jumlah pengangkatan Tafsir Anom. Lalu, <em>feedback</em> yang diterima Penghulu Tafsir Anom. Jika jaman dahulu mendapat tempat tinggal dan uang bulanan, kini Kraton tidak memberikan upah apapun kepada Penghulu Tafsir Anom. Selanjutnya proses pertalian darah yang berawal dari perkawinan endogami namun kini sudah tidak demikian lagi dan berubah menjadi bagaimana kehidupan sosial di Kauman terbentuk. Dari perubahan tadi digolongkan menjadi 4 fase dan diketahui penyebab/faktor perubahan, yaitu faktor internal (Kebutuhan Ekonomi Berubah dan bagaimana Mempertahankan Eksistensi Kampung) dan faktor eksternal (Kebijakan Pariwisata Pemda dan keadaan Keraton Surakarta maupun Yogyakarta). Selanjutnya, faktor internal disebut dengan kampung dan eksternal kota. Di Kota Surakarta maupun Yogyakarta sendiri sama-sama mengembangkan pariwisata sebagai pemasukan daerah. Sehingga membuat rujukan simbol-simbol yang terdapat di kampung dapat menjadi alternatif paket wisata bagi kota itu sendiri. Sehingga dari sana dapat digambarkan alur bagaimana suatu kota dan kampung saling mempengaruhi dan juga bagaimana komparasinya antara Kota Surakarta dengan Kota Yogyakarta.</p><p> <strong>Kata Kunci: </strong>Perubahan Sosial, Kauman, Pariwisata, Simbol</p>

scholarly journals Kinerja Sistem Informasi Manajemen Pelayanan Publik Pemerintah Kota Pekalongan

2020 ◽  
Vol 2 (1) ◽  
pp. 16-21
Author(s):  
Mohamad Ichsana Nur ◽  
Peny Novarina
Keyword(s):  
Performance Management ◽  
Public Service ◽  
Public Services ◽  
Secondary Data ◽  
City Government ◽  
Central Java ◽  
Theoretical Perspectives ◽  
The Government ◽  
Save Energy ◽  
The City

The City of Pekalongan is one of economic growth hubs in Central Java. Pekalongan possesses a classic issue like an overweight and inefficient bureaucracy, lack of innovation, dissatisfaction of public service, and so on. The government then proceeds digital-based budget so that it succeeds to push public spending. This paper aims to provide an overview of Pekalongan City Government Performance Management in implementing Management Information Systems (MIS) for Public Services. The analysis uses various theoretical perspectives on public sector performance management, public services and public service performance innovation. This research is a descriptive study with data collection techniques using non-reactive content analysis through secondary data and documents that already exist. The analysis shows that the application of technology to the Pekalongan City government innovation performance can save energy, time and budget. Performance monitored through the system from planning to implementation can be monitored through information technology innovation. Thus, an efficient, fair, responsive, accountable public service system can be more easily achieved.

scholarly journals PENGARUH BELANJA MODAL, BELANJA SOSIAL, DAN PERTUMBUHAN EKONOMI TERHADAP TINGKAT KEMISKINAN DI KOTA MANADO

2019 ◽  
Vol 19 (2) ◽  
Author(s):  
Agustien Sendouw ◽  
Vekie Adolf Rumate ◽  
Debby Ch. Rotinsulu
Keyword(s):  
Economic Growth ◽  
Capital Expenditure ◽  
Government Expenditure ◽  
City Government ◽  
Social Spending ◽  
Social Expenditure ◽  
Poverty Level ◽  
The Government ◽  
The City ◽  
Poverty Levels

PENGARUH BELANJA MODAL, BELANJA SOSIAL, DAN PERTUMBUHAN EKONOMI TERHADAP TINGKAT KEMISKINAN DI KOTA MANADO Agustien Sendouw, Vekie A.Rumate, Debby Ch. Rotinsulu Ekonomi Pembangunan – Fakultas Ekonomi dan BisnisUniversitas Sam ratulangi  ABSTRAKKemiskinan merupakan masalah klasik disetiap negara. Usaha pengentasan kemiskinan telah lama dilakukan oleh pemerintah. Variabel yang mempengaruhi tingkat kemiskinan antara lain adalah pengeluaran pemerintah dan pertumbuhan ekonomi. Pengeluaran pemerintah Kota Manado melalui pos belanja modal, belanja sosial, dan pertumbuhan ekonomi diharapkan juga memberi pengaruh terhadap tingkat kemiskinan. Penelitian ini bertujuan untuk mengetahui pengaruh belanja modal, belanjasosial, dan pertumbuhan ekonomi terhadap tingkat kemiskinan di Kota Manado secara parsial maupun secara bersama-sama. Metodeanalisis yang digunakan adalah analisis regresi berganda. Hasil penelitian menunjukan bahwa belanja modal memiliki pengaruh yang negative dan signifikan secara parsial terhadap tingkat kemiskinan sedangkan belanja social dan pertumbuhan ekonomi tidak memiliki pengaruh secara parsial terhadap tingkat kemiskinan di Kota Manado. Secara bersama-sama belanja modal, belanja sosial, dan pertumbuhan ekonomi  tidak  memiliki  pengaruh  terhadap  tingkat  kemiskinan di Kota Manado. Kata Kunci  :   Belanja Modal,  Belanja  Sosial,  Pertumbuhan  Ekonomi, Tingkat  Kemiskinan.  ABSTRACTPoverty is a classic problem in every country. Poverty eradication efforts have been carried out by the government. Variables that affect the level of poverty among other government are government expenditure and economic growth. Manado City Government expenditure through capital expenditure, social expenditure, and economic growth is expected to also make an impact on poverty levels. This research aimed to determine the effect of capital expenditure, social expenditure, and economic growth on poverty levels in Manado partially or jointly. The analytical method used is multiple regression analysis. The results showed that capital expenditure has a negative and significant effect partially to the poverty level while social spending and economic growth do not have a partial effect on poverty levels in the city of Manado. Taken all research variables found that capital expenditures, social expenditure, and economic growth have no effect on the level of poverty in the city of Manado. Key Words : Regional Expenditure, Social Expenditure, Economic Growth, Poverty Level.

scholarly journals SURABAYA SINGLE WINDOW SEBAGAI BENTUK INOVASI PELAYAN PERIZINAN DI KOTA URABAYA

2020 ◽  
Vol 2 (2) ◽  
pp. 68-74
Author(s):  
Isro' Lailia
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Public Services ◽  
Positive Impact ◽  
Service Innovation ◽  
Secondary Data ◽  
City Government ◽  
Continuous Innovation ◽  
The City

Fast and effective public services are a supporter of public administration so that continuous innovation is needed to improve the quality of public services. The city of Surabaya as one of the cities with the title of smart city has tried to always make innovations in an effort to improve the quality of public services, one of which is through the Surabaya Single Window. Surabaya Single Window is an online-based licensing service created to create effective public services. This article attempts to describe how the licensing service innovation carried out by the City Government of Suraya through the Surabaya Single Window covers five important aspects. The method used is descriptive qualitative using secondary data. It was found that the City of Surabaya succeeded in creating public service innovations through the Surabaya Single Window. The Surabaya Single Window has a positive impact on licensing services in the City of Surabaya, although in its implementation there are still certain guarantees. 

scholarly journals Persepsi Pegawai Unit Kearsipan SKPD terhadap Aplikasi Sistem Informasi Kearsipan Daerah (SIKEDA) dan Jaringan Informasi Kearsipan Daerah (JIKEDA) di Pemerintahan Kota Bukittinggi

2019 ◽  
Vol 8 (1) ◽  
pp. 9
Author(s):  
Agus Suherman ◽  
Ardoni Ardoni
Keyword(s):  
Social Service ◽  
Qualitative Approach ◽  
City Government ◽  
Electronic Records ◽  
Information Network ◽  
Government Agencies ◽  
Records Management ◽  
Descriptive Research ◽  
The Government ◽  
The City

AbstractIn this paper we discuss the SKPD Filing Unit Employee Perception of the Regional Archival Information System Application (SIKEDA) and the Regional Archival Information Network (JIKEDA) in  the City Government of Bukittinggi. The purpose of this study is to determine the competence and optimal shield of SKPD employees in inputting files to the SIKEDA application.This type of research is descriptive research with a qualitative approach. The location of this study was carried out in 5 SKPD Institutions in Bukittinggi, namely: (1) the Library and Archives Office of Bukittinggi City, (2) the Education and Culture Office of the City of Bukittinggi, (3) the Youth and Sports Pariwasata Service of the City of Bukittinggi, (4) the Health Service City of Bukittinggi, (5) Social Service of the city of Bukittinggi. The object of the study was SKPD employees in five government agencies in the city of Bukittinggi. Writing this paper aims to describe (1) To describe the optimization of the use of SIKEDA and JIKEDA applications by Admin node SIKEDA in supporting records management in the city administration of the City of Bukittinggi; (2) To describe the competencies possessed by HR in SKPD in utilizing information technology in the application of SIKEDA and JIKEDA applications in the City Government of Bukittinggi.Data was collected by observation and direct interviews with SKPD employees in the Bukittinggi city government and literature studies in the application of electronic records in the government of the City of Bukittinggi.Based on the discussion, it can be concluded that the First Employee in the SKPD in the City Government of Bukittinggi is still not optimal in inputting the archive to the sikeda Second application.iKeywords: optimization, competence, electronic archives.

scholarly journals Analisis Potensi Penerimaan Pajak Daerah Dan Retribusi Daerah Kota Pematangsiantar

Owner ◽  
2019 ◽  
Vol 3 (2) ◽  
pp. 339-349
Author(s):  
Asmawati Asmawati ◽  
Amran Saragih ◽  
Nora Januarti Panjaitan ◽  
Christina Kumala
Keyword(s):  
Public Services ◽  
Tax Revenue ◽  
Tax Collection ◽  
Tax Revenues ◽  
The Government ◽  
Developing Area ◽  
The City

Local tax revenues and levies, especially in the city of Pematangsiantar, have not been fully implemented effectively and optimally because one of them is the regulations on tax collection and sanctions for violations that have not been fully enforced. As a developing area, the city of Pematangsiantar should manage sources of income that can be used in development to improve public services in a real and sustainable manner. The potential that exists in Pematangsiantar City must be managed optimally, seen from the number of restaurants and hotels in Pematangsiantar City, an indication that if the government is serious in handling taxes, the revenue that will become Pematangsiantar City's income will increase. However, it is estimated that the main problems in the study of tax potential are not insignificant, mainly related to administrative performance as well as taxpayer compliance. For this reason, a solution is needed how to make efforts to increase tax revenue

scholarly journals PEMBATALAN PERJANJIAN BANGUN GUNA SERAH (BUILD OPERATE TRANSFER/BOT) ANTARA PEMERINTAH DAERAH KOTA BOGOR DENGAN PIHAK SWASTA (PT PANCAKARYA GRAHATAMA INDONESIA) DITINJAU DARI SUDUT KITAB UNDANG-UNDANG HUKUM PERDATA

2018 ◽  
Vol 1 (1) ◽  
pp. 1638
Author(s):  
Lorenzo Marco ◽  
Gunawan Djajaputra
Keyword(s):  
Research Method ◽  
Field Data ◽  
Central Government ◽  
Municipal Government ◽  
Criminal Code ◽  
City Government ◽  
Legal Research ◽  
The Government ◽  
The City ◽  
Binding Agreement

The BOT (Build Operate Transfer) Agreement between Bogor Municipal Government and PT Pancakarya Grahatama Indonesia is an agreement to optimize Baranangsiang terminal assets as stated in the agreement Number: 601 / Perj.418-BPKAD / 2012 / Number: 005 / PGI / DIR / VI / 2012 . Until now, the agreement of both parties has not been able to be considered because of the change of authority of the terminal which formerly the authority of the City Government of Bogor to switch to the Central Government, resulting problems Whether the Government / Mayor Bogor can cancel the unilateral agreement BOT in the construction of Terminal Baranangsiang viewed from the point Civil Code? The research method used is normative legal research method supported by interview and field data. Based on the analysis that the BOT agreement between Bogor City Government and PT Pancakarya Grahatama is a valid and binding agreement between both parties and can not be canceled unilaterally by Bogor City Government, although there are new regulations that change the authority of terminal A Baranangsiang become the authority of Central Government . The Agreement may be canceled if it violates Article 1320 of the Criminal Code or violates the subjective and objective terms of the validity of the agreement. When the agreement is mutually agreed upon by both parties, the agreement must continue and act as a binding law as regulated in Article 1338 of the Criminal Code. Bogor City Government should immediately provide certainty to the PT Pancakarya Grahatama Indonesia for Baranangsiang terminal revitalization project can be immediately realized and need a revision (adedendum) agreement between the Government of Bogor City with PT Pancakarya Grahatama Indonesia related to changes in authority of terminal A Baranangsiang between PT. PGI with the Central Government.

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