Rocks in the Stream: An Exploration of Knowledge Flow Inhibitors and Modulators within Organizations

2013 ◽  
Author(s):  
Joseph Kasten
Keyword(s):  
Content Analysis ◽  
Knowledge Flow ◽  
Structured Interviews ◽  
Individual Level ◽  
The Individual

This study analyzes the flow of knowledge within firms at the individual level. Managers participate in semi-structured interviews. Content analysis identifies factors that obstruct or modulate the flow of knowledge such as knowledge filtering and packaging. These must be understood in order to create more effective knowledge flow within organizations.Cette étude analyse la circulation des connaissances dans les organisations au niveau individuel. Les gestionnaires participent à des entrevues semi-structurées. Une analyse du contenu identifie les facteurs qui entravent ou modulent la circulation des connaissances, comme le filtrage et l’intégration des connaissances. Ces facteurs doivent être compris de manière à créer une circulation des connaissances plus efficace dans les organisations. 

scholarly journals The use of Twitter for innovation in business markets

2020 ◽  
Vol 38 (5) ◽  
pp. 587-601
Author(s):  
Helen Cripps ◽  
Abhay Singh ◽  
Thomas Mejtoft ◽  
Jari Salo
Keyword(s):  
Social Media ◽  
Peer Interactions ◽  
Methodological Approach ◽  
Relationship Building ◽  
Business Relationships ◽  
Structured Interviews ◽  
Content Type ◽  
B2b Marketing ◽  
Individual Level ◽  
The Individual

PurposeThe purpose of this research is to investigate the use of Twitter in business as a medium for knowledge sharing and to crowdsource information to support innovation and enhance business relationships in the context of business-to-business (B2B) marketing.Design/methodology/approachThis study uses a combination of methodologies for gathering data in 52 face-to-face interviews across five countries and the downloaded posts from each of the interviewees' Twitter accounts. The tweets were analysed using structural topic modelling (STM), and then compared to the interview data. This method enabled triangulation between stated use of Twitter and respondent's actual tweets.FindingsThe research confirmed that individuals used Twitter as a source of information, ideas, promotion and innovation within their industry. Twitter facilitates building relevant business relationships through the exchange of new, expert and high-quality information within like-minded communities in real time, between companies and with their suppliers, customers and also their peers.Research limitations/implicationsAs this study covered five countries, further comparative research on the use of Twitter in the B2B context is called for. Further investigation of the formalisation of social media strategies and return on investment for social media marketing efforts is also warranted.Practical implicationsThis research highlights the business relationship building capacity of Twitter as it enables customer and peer conversations that eventually support the development of product and service innovations. Twitter has the capacity for marketers to inform and engage customers and peers in their networks on wider topics thereby building the brand of the individual users and their companies simultaneously.Originality/valueThis study focuses on interactions at the individual level illustrating that Twitter is used for both customer and peer interactions that can lead to the sourcing of ideas, knowledge and ultimately innovation. The study is novel in its methodological approach of combining structured interviews and text mining that found the topics of the interviewees' tweets aligned with their interview responses.

scholarly journals Achieving radical change

2018 ◽  
Vol 31 (2) ◽  
pp. 428-455 ◽  
Author(s):  
Noel Hyndman ◽  
Mariannunziata Liguori
Keyword(s):  
Performance Management ◽  
Radical Change ◽  
Practice Variation ◽  
Structured Interviews ◽  
Content Type ◽  
Individual Level ◽  
Incremental Change ◽  
The Individual ◽  
The Uk ◽  
Perceived Outcomes

Purpose The purpose of this paper is to focus on strategies and “spoken discourses” used to construct legitimation around change at the individual level. Comparing changes in financial accounting, budgeting and performance management at two government levels (Westminster and Scotland), it explores the use of legitimation strategies in the implementation of accounting change and its perceived outcomes. Design/methodology/approach Drawing on semi-structured interviews, six legitimation/delegitimation strategies are used to code the transcribed data. Patterns with the perceived outcomes of change are explored. Findings Changes introduced to enhance “rational” decision making are often received as pushed by some source of authority. Regardless of the interviewees’ background and level, the results suggest that for radical accounting change to embed, it is necessary for it to be perceived as rational, rather than merely driven by authorisation-based pressures. Conversely, incremental change is associated with modest legitimation via rationalisation and delegitimation based on pathos and rationalisation. Research limitations/implications The study deals with actors’ legitimation strategies and perceptions of change. These may not correspond to actual substantial change. Taken-for-granted ideas often remain “under the radar”, therefore care must be taken in interpreting the results. The focus of the empirical study is on the UK, therefore conclusions are restricted to this context. Originality/value Existing studies struggle to explain organisations’ heterogeneity and practice variation; this study sheds light on how individual legitimation, which may lead to different organisational results, occurs. Differences in how actors interpret changes may be based on their position (central vs devolved administration) and on their ownership of the changes.

Leadership in Vietnamese state owned enterprises (SOEs)

2016 ◽  
Vol 8 (1) ◽  
pp. 21-36 ◽  
Author(s):  
Dong Mai Tran ◽  
Wayne Fallon ◽  
Margaret H. Vickers
Keyword(s):  
Cultural Context ◽  
Leadership Practices ◽  
Economic Transition ◽  
Critical Time ◽  
Structured Interviews ◽  
Business Leadership ◽  
Content Type ◽  
Business Context ◽  
Individual Level ◽  
The Individual

Purpose – The purpose of this paper is to explore multiple stakeholders’ perceptions of leadership in Vietnamese state-owned enterprises (SOEs). Design/methodology/approach – The paper presents findings from semi-structured interviews that were conducted in Vietnam, with seven different stakeholders who had varying understandings of Vietnamese business leadership within the Vietnamese business context. All interviews were transcribed, then translated into English, and thematic analysis of the interview data undertaken. Findings – The paper suggests that there was a significant variation in Vietnamese leadership perceptions when compared to Western leadership practices, especially when considering the perceptions of those stakeholders with regard to business leadership in the Vietnamese collectivist cultural context. The themes presented include: SOE decision making and responsibility; SOE promotions and appointments; and SOE performance. Research limitations/implications – In the absence of studies of leadership in Vietnamese SOEs, and leadership studies in the Vietnamese culture in general, this research was deliberately exploratory and qualitative. Future mixed methods or quantitative studies are recommended to offer more generalizable conclusions. Practical implications – Implications are discussed that point to leadership changes in Vietnamese organizations, and at the individual level, to assist the Vietnamese government, SOEs, and future leaders. Recommendations are also made that are intended to assist foreign business investors and multinational companies operating in Vietnam, now and in the future, to improve their leadership capacity within this context. Social implications – Vietnam is a country in social and economic transition. Understanding the leadership practices and perceptions, especially how that might differ from leadership in Western nations, is critical for the success of organizations in Vietnam and, in turn, for the economic and social prosperity of the Vietnamese people. Originality/value – The paper contributes perceptions of business leadership in Vietnamese SOEs that have not previously been explored and should be, especially given this critical time of economic and social transition for the Vietnamese nation and economy.

scholarly journals The Influence of Marginalization on Cultural Attitudes and Trash Disposal Practices in Esfuerzo de Paraíso of the Dominican Republic: A Qualitative Interview Study

2021 ◽  
Vol 18 (6) ◽  
pp. 2872
Author(s):  
Madison Sasman ◽  
Carrie B. Dolan ◽  
Daniel Villegas ◽  
Estelle Eyob ◽  
Catherine Barrett
Keyword(s):  
Dominican Republic ◽  
Municipal Government ◽  
Public Health Problem ◽  
Past Research ◽  
Major Public Health Problem ◽  
Structured Interviews ◽  
Cultural Attitudes ◽  
Individual Level ◽  
Qualitative Interview Study ◽  
The Individual

The inadequate management of municipal solid waste (MSW) in fast-developing nations is a major public health problem. Trash collection is often inconsistent, leaving residents to use unsafe disposal methods such as incineration or unregulated dumping. The issue is especially pronounced in marginalized communities, where public service provision is scarce. Past research has identified factors that perpetuate harmful disposal practices. The current study expanded on previous work by exploring how individuals’ perceptions of political, spatial, and economic marginalization affected their agency with regards to waste management. Researchers focused on a marginalized community in the Dominican Republic known as Esfuerzo de Paraíso. There, they conducted semi-structured interviews to explore residents’ perceptions of marginalization at the individual, interpersonal, community, and institutional levels, and its effects on their agency. A qualitative coding process revealed that most community members were discontent with their trash disposal practices, but that long-standing marginalization left them feeling ill equipped to generate change at the individual level. Interviewees believed that change should be initiated at the community level and implemented with the support of institutional-level actors, namely the municipal government. Residents did not identify any non-governmental organizations as possible sources of help, which may suggest a limited view of institutional support networks.

scholarly journals Making researchers responsible: Attributions of responsibility and ambiguous notions of culture in research codes of conduct

2020 ◽  
Author(s):  
Govert Valkenburg ◽  
Guus Dix ◽  
Joeri Tijdink ◽  
Sarah de Rijcke
Keyword(s):  
Content Analysis ◽  
Codes Of Conduct ◽  
Close Reading ◽  
Attribution Of Responsibility ◽  
Attributions Of Responsibility ◽  
Institutional Level ◽  
Individual Level ◽  
Exact Boundary ◽  
The Individual ◽  
Responsible Research

Abstract Background: Research codes of conduct offer guidance to researchers with respect to which values should be realized in research practices, how these values are to be realized, and what the respective responsibilities of the individual and the institution are in this. However, the question of how the responsibilities are to be divided between the individual and the institution has hitherto received little attention. We therefore performed an analysis of research codes of conduct to investigate how responsibilities are positioned as individual or institutional, and how the boundary between the two is drawn. Method: We selected 12 institutional, national and international codes of conduct that apply to medical research in the Netherlands and subjected them to a close-reading content analysis. We first identified the dominant themes and then investigated how responsibility is attributed to individuals and institutions.Results: We observed that the attribution of responsibility to either the individual or the institution is often not entirely clear, and that the notion of culture emerges as a residual category for such attributions. We see this notion of responsible research cultures as important; it is something that mediates between the individual level and the institutional level. However, at the same time it largely lacks substantiation. Conclusions: While many attributions of individual and institutional responsibility are clear, the exact boundary between the two is often problematic. We suggest two possible avenues for improving codes of conduct: either to clearly attribute responsibilities to individuals or institutions and depend less on the notion of culture, or to make culture a more explicit concern and articulate what it is and how a good culture might be fostered.

Local capacity building after crisis

2019 ◽  
Vol 29 (2) ◽  
pp. 214-226 ◽  
Author(s):  
Wine Tesseur
Keyword(s):  
Capacity Building ◽  
Structured Interviews ◽  
Theoretical Understanding ◽  
Content Type ◽  
Individual Level ◽  
Local Capacity ◽  
Negative Effect ◽  
The Individual ◽  
Local Capacity Building

Purpose The purpose of this paper is to discuss the role of languages and translation in the context of capacity building in NGOs in Kyrgyzstan. It argues that language barriers can impede local capacity building, while translation can help in overcoming some of the issues encountered. Design/methodology/approach The paper reports on what NGO workers have said on the role of languages and translation in their work in 34 semi-structured interviews conducted in Kyrgyzstan in January 2018. The discussion is structured around a theoretical understanding of capacity building at three levels: the organisational level, the individual level and a broader enabling environment. Findings First, the paper demonstrates that knowledge of English plays a key role in accessing international funding and information. Second, it describes the challenges that NGO workers encounter when translating information related to development into Russian and Kyrgyz. Third, it argues that donors do not overtly consider the important role of languages. Together, the findings suggest that ignoring the role of languages and translation can have a negative effect on project outcomes and power relationships. Practical implications Policy recommendations for international NGOs and donors drawn from this case study and from comparative case studies on Peru and Malawi have been published in Crack et al. (2018). Originality/value The paper argues that taking the role of languages and translation into account can result in a more in-depth understanding of aspects that may contribute to better local capacity building.

scholarly journals Racialised professionals’ experiences of selective incivility in organisations: A multi-level analysis of subtle racism

2020 ◽  
pp. 001872672095772
Author(s):  
Mustafa Bilgehan Ozturk ◽  
Aykut Berber
Keyword(s):  
Structured Interviews ◽  
Dynamic Changes ◽  
Individual Level ◽  
Subtle Racism ◽  
Societal Level ◽  
Conditions Of Possibility ◽  
Multi Level ◽  
The Individual ◽  
Level Analysis ◽  
Organisational Level

This article explores how racialised professionals experience selective incivility in UK organisations. Analysing 22 in-depth, semi-structured interviews, we provide multi-level findings that relate to individual, organisational and societal phenomena to illuminate the workings of subtle racism. On the individual level, selective incivility appears as articulated through ascriptions of excess and deficit that marginalise racialised professionals; biased actions by white employees who operate as honest liars or strategic coverers; and white defensiveness against selective incivility claims. On the organisational level, organisational whitewashing, management denial and upstream exclusion constitute the key enablers of selective incivility. On the societal level, dynamic changes relating to increasing intolerance outside organisations indirectly yet sharply fuel selective incivility within organisations. Finally, racialised professionals experience intersectional (dis-)advantages at the imbrications of individual, organisation and society levels, shaping within-group variations in experiences of workplace selective incivility. Throughout all three levels of analysis and their interplay, differences in power and privilege inform the conditions of possibility for and the continual reproduction of selective incivility.

A Theoretical Framework for IT Consumerization

2019 ◽  
pp. 114-129 ◽  
Author(s):  
Ibrahim Arpaci
Keyword(s):  
Technology Acceptance ◽  
Theoretical Framework ◽  
Bring Your Own Device ◽  
Organizational Level ◽  
Structured Interviews ◽  
Privacy And Security ◽  
Individual Level ◽  
Innovation Diffusion Theory ◽  
Ict Adoption ◽  
The Individual

The chapter provided a comprehensive review of previous studies on the adoption of information and communication technology (ICT). The study further conducted a qualitative study on the adoption of “bring your own device” (BYOD). The study systematically reviewed technology acceptance theories and models such as TAM, TPB, and UTAUT at the individual level and technology adoption theories such as “innovation diffusion theory,” “technology-organization-environment framework,” and “institutional theory” at the organizational level. Thereby, key factors predicting the ICT adoption at the individual, organizational, institutional, and environmental level were identified. A theoretical framework that explains the ICT adoption and the consumerization process was proposed based on the theories. The qualitative data collected by semi-structured interviews with senior-level managers was analyzed using the content analysis. The findings suggested that perceived financial cost, compatibility, privacy, and security concerns were significant factors in predicting the enterprise's adoption of BYOD.

“Am I qualified to be a language tester?”: Understanding the development of language assessment literacy across three stakeholder groups

2020 ◽  
pp. 026553222092992
Author(s):  
Xun Yan ◽  
Jason Fan
Keyword(s):  
Language Assessment ◽  
Assessment Literacy ◽  
Structured Interviews ◽  
Assessment Practice ◽  
Individual Level ◽  
Assessment Development ◽  
Stakeholder Groups ◽  
Efl Teachers ◽  
Development Of Language ◽  
The Individual

Recent investigations into language assessment literacy (LAL) suggest that stakeholder groups might differ in interests, needs, and expectations in assessment practice, resulting in different LAL profiles. This qualitative study furthers this line of research by examining the effect of contextual and experiential factors on the LAL profiles and development of different stakeholder groups. Semi-structured interviews were conducted among 20 participants from three stakeholder groups in China, including language testers, EFL teachers, and graduate students. Results indicate that LAL profile differences existed at both group and individual levels. At the group level, language-testing researchers and students demonstrated greater familiarity with assessment concepts than did EFL teachers; however, EFL teachers were able to understand and link those concepts with assessment practices. At the individual level, each participant experienced a different LAL development process; yet, these processes share some common patterns. Based on these patterns, a common LAL development model for all stakeholders is proposed. Assessment training should consider the resources in stakeholders’ assessment contexts and their experiences in assessment development, use, and research and develop realistic expectations in LAL development for different stakeholders.

scholarly journals Explaining the reasons for not maintaining the health guidelines to prevent COVID-19 in high-risk jobs: a qualitative study in Iran

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Neda SoleimanvandiAzar ◽  
Seyed Fahim Irandoost ◽  
Sina Ahmadi ◽  
Tareq Xosravi ◽  
Hadi Ranjbar ◽  
...  
Keyword(s):  
High Risk ◽  
Self Efficacy ◽  
Qualitative Content Analysis ◽  
Cultural Beliefs ◽  
Poor Performance ◽  
Structural Factors ◽  
Structured Interviews ◽  
Individual Level ◽  
Economic Support ◽  
The Individual

Abstract Background Although the workers in many occupations are at the greatest risk of catching and spreading COVID-19 due to assembling and contacting people, the owners of these occupations do not follow COVID-19 health instructions. The purpose of this study is to explain the reasons for not maintaining health guidelines to prevent COVID-19 in high-risk jobs in Iran. Methods The present study was conducted with a qualitative approach among people with high-risk jobs in Tehran during March and April of 2020. Data were collected through semi-structured interviews with 31 people with high-risk occupations selected by purposeful sampling and snowballing. The data were analyzed using the conventional qualitative content analysis method and MAXQDA-18 software. Guba and Lincoln’s criteria were also used to evaluate the quality of the research results. Results 4 main categories and 13 sub-categories were obtained, including individual factors (personality traits, lack of self-efficacy, little knowledge of the disease and how to observe health norms related to it, misconceptions about health), structural factors (difficulty of access to health supplies, lack of supportive environment, weak laws and supervision, the poor performance of officials and national media), economic factors (economic costs of living, lack of government economic support), Socio-cultural factors (learning, cultural beliefs, social customs, and rituals). Conclusion COVID-19 prevention requires intervention at different levels. At the individual level: increasing people’s awareness and understanding about how to prevent COVID-19 and strengthening self-efficacy in observing health norms, at the social level: highlighting positive patterns of observing health issues and training people about the consequences of social interactions during the outbreak of the virus, and at the macro level: strengthening regulatory rules and increasing people’s access to hygienic products and support for the vulnerable must be taken into account.

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