Pengaruh Reliability, Responsiveness dan Emphaty Terhadap Customer Loyality Pada Parahyangan Golf Club Bandung

2020 ◽  
Vol 2 (2) ◽  
pp. 104
Author(s):  
Dini Haryani ◽  
Eva Rachmawati ◽  
Ae Suaesih

This research was conducted at Parahyangan Golf Club Bandung. The purpose of this study was to determine the relationship of Reliability, Responsiveness, and Emphaty on Customer Loyalty both simultaneously and partially. The method used in this research uses associative descriptive method. This study uses 99 as a research sample using multiple linear regression analysis. Testing the hypothesis in this study using the statistical F-test and t-test. The statistical analysis process uses the SPSS for Windows program. Based on the results of the study, the influence of Reliability, Responsiveness, and Emphaty on Customer Loyalty at Parahyangan Golf Club Bandung conducted with the analysis of the coefficient of determination has an influence meaning that Reliability, Responsiveness, and Emphaty have an effect on Customer Loyalty is influenced by other factors not examined by the authors.

2020 ◽  
Author(s):  
Gesang Sudrajad ◽  
J.E Sutanto

The purpose of this study was to examine the effect of simultaneous and partial marketing mix on the purchase decision of prospective consumers of Grand Cempaka Housing.This research uses quantitative methods, and is a survey research from the types of explanatory research whose focus is placed on relational research: studying the relationship of variables. The object of research is the residents of Pasuruan City and the sample in this study is the Prospective Consumer of Grand Cempaka Housing. Data analysis uses multiple linear regression analysis methods.The results of the analysis show that Products, Prices, Places and Promotions simultaneously have a significant effect on the Decision of Purchasing Prospective Consumers of Grand Cempaka Housing. This shows that the marketing mix is one of the marketing strategies that should be considered so that the implementation of the marketing strategy can run successfully because the elements in the marketing mix influence each other. Variables in the marketing mix which include Products, Prices, Places and Promotions partially have a significant effect on the Decision of Purchasing Prospective Consumers of Grand Cempaka Housing. Keywords: marketing mix; purchase decision; property; housing


2018 ◽  
pp. 107-123
Author(s):  
Pauline Caintic ◽  
Analita Salabao ◽  
Marlon Tambis

This study investigated the financing needs and the financial management practices of banana farmers in Inopacan, Leyte, the relationship between financial management practices to profitability and the relationship of the various socio-demographic variables to the relevant financial management practices. The relevant financial management practices considered in this study were those found to be significantly related to profitability. Results showed that limited capital for labor and the occurrence of pests and diseases particularly bugtok, which is caused by a bacterium called Ralstonia solanacearum, were among the major problems expressed by the banana farmers that need financing. Financial management practices such as monitoring the status of loan and financial planning and budgeting were widely practiced by the farmers. Out of the 25 farmer-respondents who availed of loan, 21 of them monitored the status of their loans. More than half of them also practiced financial planning and budgeting of their income and loan. The multiple linear regression analysis revealed that monitoring financial budgets and comparing farm profitability with that of other farms or benchmarking are significantly and positively related to profitability. The logistic regression analysis showed significant relationships of household size and being able to avail credit with the relevant financial management practices. The results imply that farmers who have more household members and who have availed of credit are more likely to monitor financial budgets and/or compare profitability with other farms.


2021 ◽  
Vol 13 (1) ◽  
pp. 22-34
Author(s):  
Miftahul Huda ◽  
Moh. Azus Shony Azar

The purpose of this study was to determine the effect of trust, location, services, and security services in KUD "Tani Mulyo" Karanglangit Lamongan. Calculation of SPSS 22.00 for Windows available Multiple linear regression analysis, namely: = 5.895 + 0.190 (X1) + 0.131 (X2) + 0.114 (X3) + 0.143 (X4) + 0.117 (X4). Based on the magnitude of the coefficient of determination (R2) note that the contribution of independent variables are beliefs (X1), the location (X2), services (X3), services (X4), Security (X5) customer loyalty (Y) amounted to 80.1%. based on the results of simultaneous calculations using test F test obtained F count of 22.580, while the significant level α = 0.05 Ftable value of 2.38, so assuming obtained F count> F table with probability (Sig.) of 0.000 <0.05 , it is obtained assuming that Ho is rejected and Ha accepted, jadivariabel smoking has a significant effect on loyalty konsumen.Sedangkan testing on the real rate of 5% partially shows that the confidence variable (X1) indicates tcount> ttable that is equal to 5.716> at 2.021. For variable location (X2) indicates Tcount> ttable 3.450> 2.021. Services for the variable (X3) indicates tcount> ttable that is equal to 3.320> 2.021. For variable services (X4) shows tcount> ttable amounted to 3.339> 2.021. while for the security variable (X5) indicates tcount> ttable amounted to 2.238> 2.021. Based on these effects can be deduced that the variables of trust (X1) has the most dominant influence on customer loyalty (Y) for the greatest obtained t 5.716.


2019 ◽  
Vol 8 (2) ◽  
pp. 48
Author(s):  
Agus Susanti ◽  
Devi Andriyani

This study aims to analyze the Factors that Influence the Value of Furniture Industry Production in the Sub-district of Jeumpa District Bireuen in 2017. The data used in this study is secondary data. The method use to analyze the relationship of the dependent variable independently is the method of multiple Linear Regression Analysis. The results of the research are partially Labor and Investment Value have a positive and significant effect on the Value of Furniture Industry Production in the Sub-district of Jeumpa District Bireuen. Raw Material costs do not affect the Value of Furniture Industry Production in the Sub-district of Jeumpa District Bireuen. Simultaneously Labor, Investment Value and Raw Material Cost have a positive and significant effect on the Production Value of the Bireuen district of Jeumpa Sub-district Funiture Industry. The amount of influence is equal to 0,6080 or 60,80% . While the rest is influenced by other variables outside the model at 39,20 %.


2020 ◽  
Vol 3 (2) ◽  
pp. 459-466
Author(s):  
Reza Nurul Ichsan ◽  
Lukman Nasution

The purpose of this study was to determine whether there is influence of organizational culture and job promotion on employee performance at PT. Taspen (Persero) Kantor Cabang Utama Medan. The object of research is limited to organizational culture variable and job promotion as independent variable and employee performance as dependent variable. Samples, ie as many as 72 Respondents. Analysis method used is multiple linear regression analysis which kosntanta equal to 0,876 which means indicate that if variable of organizational culture and job promotion is considered constant then level of employee performance variable positive value that is equal to 0876. While the results of correlation coefficient X1 of 0.248 which means if the organizational culture has increased the employee performance will experience an increase of 0.248 and X2 coefficient of 0.851 which means that if job promotion variables increased the employee performance will experience an increase of 0.851, these three variables each have The relationship of positive attachment to employee performance and has a significant value is 0.000 <from 0.005.


2020 ◽  
Vol 9 (2) ◽  
pp. 60
Author(s):  
Farid Madjodjo ◽  
Charis Muhammad Saleh ◽  
Fadli Dahlan

This study aims to test the relationship of intergovernmental revenue and clarity of budget targets on the regional government financial performance. This study uses quantitative approach with primary data obtained from the results of distributing questionnaires and then measured by using a five-point Likert scale. The population of this study is the Regional Apparatus Organization which is official in the city of Tidore Islands, with the number of samples that have been determined as many as 45 samples. The sampling technique of this study is purposive sampling and conducts the multiple linear regression analysis as hypothesis testing. This study finds that the intergovernmental revenue and clarity of budget targets in partial have positive and significant effect on the regional government financial performance. The findings of this study imply that agency theory can explain the performance of local government of the City of Tidore Islands.


2020 ◽  
Vol 25 (1) ◽  
pp. 147
Author(s):  
Sastriani .

This study discusses the non-cash payment system and inflation effects to economic growth in Indonesia from 2010 to 2019 period. The dependent variable in this study is economic growth which is calculated through GDP. While the independent variables are Debit/ATM cards, credit cards, and inflation. The method in this research is multiple linear regression analysis using the Ordinary Leasrt Square (OLS) model. Multiple linier analysis is a method to determine the relationship of several independent variables and the dependent variable. Then, to determine the directions which is a positive or negative relation. The date were processed using W-views 10 software. The results of this study indicate that credit/ATM cards are positively related and significant to economic growth. While credit cards and growth were negative and significant to economic growth.


2020 ◽  
Vol 10 (1) ◽  
Author(s):  
Intansari Dewiruna ◽  
Bambang Subroto ◽  
Imam Subekti

This study aims to examine and analyze the effect of Research and Development intensity, intellectual capital, and managerial ability on firms’ performance both directly and moderated by political connection. This study uses manufacturing sector firms listed on the Indonesia Stock Exchange which were selected using the purposive sampling method, with a total of 119 data observations (2013 - 2017) and using a quantitative approach. This study uses multiple linear regression analysis and hierarchical regression analysis. The results of the study prove empirically that the intensity of R&D can improve firms' performance and political connection can increase the relationship of Reseach and development intensity with firms' performance. The results of empirical evidence show that firms' performance can be improved through intellectual capital, but the political connection cannot strengthen or weaken the relationship of intellectual capital to firms' performance. Meanwhile, the empirical evidence of this study related to managerial ability is not able to improve the firms’ performance and political connection cannot strengthen or weaken the relationship of managerial ability to firms’ performance.


2020 ◽  
Author(s):  
endang naryono

This research is associative descriptive with the aim of this research is to explain the influence of factors from the concept of AIDA (attention, interest, desire, action), to determine the effect of AIDA on the effectiveness of online shop ads, and to explain the relationship of AIDA factors (Attention, Interest , Desire, Action) is the most dominant on the effectiveness of online shop advertising. The results of a study of 175 shoppers at online shop stores (Bukalapak, Lazada, Shop, Tokopedia, F-Thing, Purchasing) using factor analysis and multiple linear regression, the results obtained are four factors called interest, desire, action, attention . Based on the results of multiple linear regression analysis, partially the three factors of interest, desire, action have a significant effect or have a strong effect on the effectiveness of online shop advertising, while the attention factor does not have a strong or significant effect on the effectiveness of online shop advertising, and attention, interest, desire, action have an effect significantly based on joint testing. Interest is the dominant factor influencing online advertising.


2021 ◽  
Vol 3 (1) ◽  
pp. 75-84
Author(s):  
Bustanul Arif

This study aims to determine the relationship between work discipline and work motivation with the performance of MAN teachers in Bandar Lampung. This type of research is associative quantitative with a total population of 164 teachers and a research sample of 63 teachers. The data collection technique used a questionnaire. The data were analyzed using simple linear regression analysis and multiple linear regression analysis using IBM SPSS Statistics 23. The results showed that work motivation have a significant relationship with teacher performance. Judging from the value of the coefficient of determination of 0.550, the results show that the contribution or contribution of the relationship between X1 work discipline and X2 work motivation with Y teacher performance is 55% while the remaining 45% is the contribution of other variables not included in the study. 


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