scholarly journals Penerapan Prinsip Good Governance Terhadap Kualitas Pelayanan Publik

Author(s):  
Listriyanti Palangda ◽  
Joubert M Dame

This study aims to determine the application of the principles of good governance, the quality of public services, and the effect of applying the principles of good governance on the quality of public services at the Makassar City Land Office. This research is a quantitative descriptive study using incidental sampling techniques. The data was collected by using a questionnaire, conducting interviews, observation, and documentation. The data analysis technique used is descriptive statistical analysis and inferential statistics (product moment correlation test) using the SPSS 18 application. The results of the descriptive analysis show that the application of the principles of good governance and the quality of public services at the Makassar City Land Office belongs to the good category in terms of indicator measuring the variable. The result of the product moment correlation analysis shows that the effect of the application of the principles of good governance governance on the quality of public services is 0.790, which is positive, which means that the level of influence is in the strong category.

Author(s):  
Muhammad Akbar Akbar ◽  
Misbahuddin ◽  
Abd Wahab

Abstract This study aims to determine the effect of Islamic Financial Literacy and Muslim Entrepreneurial Behavior partially and simultaneously on Business Performance in Culinary Business in Makassar City. This research is categorized as a quantitative descriptive study with a population of 279 culinary businesses registered at the Makassar City Cooperatives and SME Service with a sample of 74 culinary businesses. The data obtained by distributing questionnaires with a Likert scale. The analysis technique used is descriptive statistical analysis and inferential statistical analysis. The results showed that partially and simultaneously the variables of Islamic Financial Literacy (X1) and Muslim Entrepreneurial Behavior (X2) had a positive and significant effect on the performance of small businesses (Y) in the culinary business in Makassar.   Abstrak Penelitian ini bertujuan untuk mengetahui Pengaruh Literasi Keuangan Syariah dan Perilaku Kewirausahaan Muslim secara parsial dan simultan terhadap Kinerja Usaha pada Usaha Kuliner di Kota Makassar. Penelitian ini dikategorikan sebagai penelitian Deskriptif Kuantitatif dengan populasi sebanyak 279 usaha kuliner yang terdaftar di Dinas Koperasi dan UKM kota Makassar dengan sampel penelitian sebanyak 74 usaha kuliner. Data yang diperoleh melalui pembagian kuesioner dengan skala Likert. Teknik analisis yang digunakan adalah analisis statistik deskriptif dan analisis statistik inferensial. Hasil penelitian menunjukkan bahwa secara parsial dan simultan variabel Literasi Keuangan Syariah (X1) dan Perilaku Kewirausahaan Muslim (X2) berpengaruh secara positif dan signifikan terhadap kinerja usaha kecil (Y) pada usaha kuliner di kota Makassar.


Bina Teknika ◽  
2021 ◽  
Vol 16 (2) ◽  
pp. 49
Author(s):  
Adhi Susanto ◽  
Ferdy Hendarto S ◽  
Priyonggo Syamrahmadi

This study was aimed to recognize the effect of welding technology, welder expertise and welding equipment maintenance on the quality of the construction of a Fast Patrol Boat (PC) 40. This study was a quantitative descriptive study with 45 respondents as data sources. The data analysis technique in this study was processed with the SPSS version 25 program. The results showed that there were positive and significant effects of welding technology on the conatruction quality of the Fast Patrol Boat (PC) 40, positive and significant effects of welder expertise on the construction quality of Fast Patrol Boat Development. (PC) 40, positive and significant effects of welding equipment maintenance on the construction quality of the Fast Patrol Boat (PC) 40


Author(s):  
Samsinar Samsinar ◽  
Salamun Pasda ◽  
Muhammad Hasan ◽  
M. Ihsan Said Ahmad ◽  
Muhammad Dinar

This study examines how the influence of internet promotion media and personal selling on the purchasing decisions of SR Olshop skin care products in Makassar City. This research is categorized as a qualitative descriptive study with a population of 49 people who are consumers of SR Olshop skin care products in Makassar City, especially in the Antang area, Kec. Manggala. The data was collected by means of observation, questionnaires and documentation. The analysis technique used is descriptive statistical analysis and inferential statistical analysis. The results showed that the promotional media variable had a positive and significant effect on the purchasing decision of SR Olshop skin care products in Makassar City, while the personal selling variable had a negative and insignificant effect on the purchase of SR Olshop skin care  products  in Makassar City.


2021 ◽  
Vol 8 (1) ◽  
pp. 105
Author(s):  
Moch Fatkoer Rohman

This study aims to increase student participation through limited structured guidance in distance learning at SMA Negeri 2 Bayan. This research method used school action research with the stages of planning, action, observation and reflection which consists of 2 cycles. The instruments used were questionnaires and documentation. The data analysis technique used in this research was qualitative and quantitative descriptive analysis. The results showed that in the pre-cycle, learning participation was very low, namely only 5%, (less) in the first cycle of 41% (less) and in the second cycle of 51% (sufficient). The quality of guidance in the first cycle was 74 (enough) while in the second cycle it was 84% (good). So that the results of this study can be concluded that limited structured guidance can increase student participation in SMA Negeri 2 Bayan.


2019 ◽  
Vol 1 (4) ◽  
pp. 147-154
Author(s):  
Vivi Nesimnasi ◽  
Petrus Romeo ◽  
Enjelita M. Ndoen

The Public Satisfaction Index (IKM) is one of the methods used to determine the quality of public services through public perception. Public services provided by the Kupang City Oepoi Community Health Center (Puskesmas Oepoi) have not met yet community expectations. The preliminary observations found several problems regarding health services rendered by Puskesmas Oepoi, such as inadequate facilities and infrastructure, limited service time, insufficient human resources, and unsatisfying handling complaints and suggestions. These, consequently, could reduce public satisfaction, which will ultimately lead to a decline in the quality of Puskesmas Oepoi public services. This study aimed to determine the IKM toward the quality of public services in Puskesmas Oepoi Kupang City. The study used a quantitative descriptive survey approach. The number of samples was 96 respondents obtained by accidental sampling technique. The data analysis technique used the guidelines of Community Satisfaction Survey consisting of nine IKM indicators. The results showed that the satisfaction level and quality of services provided by Puskesmas Oepoi Kupang City in 2019 were at the "Good" category with a total conversion value of the nine elements of IKM was 76.62. Puskesmas Oepoi should improve the IKM elements that are at the “poor” category as well as maintain the IKM elements that are at the “good” category so that the public remains satisfied with the service performance provided by Puskesmas Oepoi.


2017 ◽  
Vol 2 (1) ◽  
pp. 1
Author(s):  
Puji Dwi Utomo ◽  
Thomas Sukardi ◽  
Sudji Munadi

This study aims to determine the geometric quality of lathe machining product and what causes the low geometric quality of the lathe machining practices. This research is a descriptive study using a quantitative approach. Data were obtained by documentation and direct observation of the studied object, and then were processed using descriptive statistical analysis. Results show that the average value of the geometric quality of lathe machining products was relatively low, amounted to 67.14. The aspects that caused deficiencies and low geometric quality are, among others, incorrect spindle speed, incorrect feeds, incorrect depth of cuts, improper use of measuring tools, and lack of awareness ofthe Occupational Safety and Health equipment.Penelitian ini bertujuan untuk mengetahui kualitas geometris produk hasil praktik pemesinan bubut dan penyebab rendahnya kualitas geometris hasil praktik pemesinan bubut. Penelitian ini merupakan jenis penelitian deskriptif dengan menggunakan pendekatan kuantitatif. Data penelitian diperoleh dengan menggunakan dokumentasi dan pengamatan langsung pada obyek yang diteliti kemudian diolah menggunakan analisis statistik deskriptif. Hasil penelitian menunjukkan bahwa rata – rata nilai kualitas geometris hasil praktik pemesinan bubut siswa tergolong rendah yakni sebesar 67,14 serta aspek-aspek yang menjadi penyebab kekurangan dan kelemahan kualitas geometris diantaranya meliputi, kesalahan dalam menentukan putaran mesin, kesalahan dalam menentukan kecepatan gerak pemakanan, tidak tepatnya pengaturan kedalaman pemakanan, kesalahan dalam menggunakan alat ukur serta kurangnya kesadaran akan pentingnya penggunaan perlengkapan K3.


2021 ◽  
Vol 8 (2) ◽  
pp. 264
Author(s):  
Tri Wahyuni

This study aims to improve the ability of teachers to organize their classes, improve teacher professionalism in carrying out their main tasks and functions as teaching staff, increase teacher insight and knowledge about teacher competencies and improve the quality of teachers in managing classroom administration through clinical supervision. This research method uses school action research. The subjects in this study were 13 teachers of SD Negeri 42 Ampenan. Data collection techniques using observation, interviews, and documentation. The data analysis technique used in this research was qualitative and quantitative descriptive analysis. The results of this study indicate that the ability of teachers to manage classroom administration can be improved by providing clinical supervision.


2021 ◽  
Vol 5 (3) ◽  
Author(s):  
Rio Kurniawan ◽  
Amat Jaedun ◽  
Farid Mutohhari ◽  
Wahyu Mustafa Kusuma

The absorption of graduates in the industrial world is an important aspect that affects the quality of vocational high schools (SMK). However, the problem that occurs is the low absorption. This study aims to analyze the level of absorption of SMK graduates in light vehicle engineering (TKR) and motorcycle engineering and business (TBSM) programs. Descriptive research uses a quantitative approach to measure the percentage of graduate absorption. A total of 4 vocational high school job fairs were involved in this study. Techniques and instruments of data collection using methods and observation sheets by observing survey data in special job fairs. The data analysis technique used quantitative descriptive analysis and inferential analysis of the sample independent t test. The results showed that the level of absorption of SMK graduates in the TKR and TBSM majors was low. Various efforts to revitalize vocational education must be matured again. The link and match program of SMK with the industrial world needs to be more intensive to align the competencies taught to the competency needs of the industrial world, so that the absorption of graduates can be improved.


2021 ◽  
Vol 9 (1) ◽  
pp. 47-54
Author(s):  
Erni Nawir ◽  
Monalisa Ibrahim ◽  
Hariyanti Hamid

The aim of this research is to find out the influence of the professionalism of the apparatus work towards the quality of public services in the Anabannae Village office, Pitu Riawa District, Sidenreng Rappang Regency. The population of this study was 1,181 people and a sample of 92 people. The sampling technique used is random sampling. This type of research is quantitative descriptive. Data collection techniques are observation, interviews, library research and questionnaires. Data analysis techniques using descriptive analysis, data quality tests (validity and reliability), classic assumption tests, linear regression and hypothesis testing and with the help of SPSS version 21 application. The results showed that the professionalism of the work apparatus 59.6% was not good. the quality of public service 59.16% is not good. Factors that influenced the professionalism of work 60.32% were unfavorable including 31.4% proficiency, 58.6% readiness, 60% responsibility, 61.2% discipline, and 60.4% employee attitude. This shows the Effect of Professional Workers' Apparatuses on the Quality of Public Services at the Anabannae Village Office in Pitu Riawa Subdistrict is 59% of the 100% expected results, which are classified as "not good".


2019 ◽  
Vol 11 (1) ◽  
pp. 68
Author(s):  
Wedi Andesta

This study aims to determine the effect of room facilities on guest satisfaction staying at Hannah Hotel Syariah Painan. This research is a quantitative descriptive study with a causal associative approach. The number of samples in this study were 82 samples. The sampling method is propotionate stratified random sampling. Data is collected by questionnaire using a Likert scale. The data analysis technique used in this study is descriptive analysis using simple linear regression analysis. The results of this study indicate that: (1) room facilities are in the good category 54.88%, (2) guest satisfaction is in the excellent category 40.24%, (3) there is a guest satisfaction value increased by 16.843 units, there is a positive influence and significant between room facilities to guest satisfaction staying at Hannah Hotel Syariah Painan. The R square value obtained is 0.174, this means that room facilities variables have an effect of 17.4%.


Sign in / Sign up

Export Citation Format

Share Document