The kinetics of the dissolution of salts and minerals remains a field of active research because these reactions are important to many fields, such as geochemistry, extractive metallurgy, corrosion, biomaterials, dentistry, and dietary uptake. A novel model, referred to as the surface-vacancy model, has been proposed by the author as a general mechanism for the primary events in dissolution. This paper expands on the underlying physical model while serving as an update on current progress with the application of the model. This underlying physical model envisages that cations and anions depart separately from the surface leaving a surface vacancy of charge opposite to that of the departing ion on the surface. This results in an excess surface charge, which in turn affects the rate of departing ions. Thus, a feedback mechanism is established in which the departing of ions creates excess surface charge, and this net surface charge, in turn, affects the rate of departure. This model accounts for the orders of reaction, the equilibrium conditions, the acceleration or deceleration of rate in the initial phase and the surface charge. The surface-vacancy model can also account for the effect of impurities in the solution, while it predicts phenomena, such as ‘partial equilibrium’, that are not contemplated by other models. The underlying physical model can be independently verified, for example, by measurements of the surface charge. This underlying physical model has implications for fields beyond dissolution studies.