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2021 ◽  
Vol 2089 (1) ◽  
pp. 012036
Author(s):  
Payai Chaurase ◽  
Pankaj Ramtekkar

Abstract The micro grid idea provides for the lack of several reversing switches to unitary AC-DC grid that enables connection and charges (loads) to the electrical systems with changeable regenerative AC and CC sources. Safe operation and gadget safety involve digital integration with utilities/grid through power converters. Enhanced client reliability, decreased input losses, local voltages are supported, and waste heat efficiency increased, voltage drop or interruptible supply of electricity can be customized to satisfy their unique customer demands. Work at present Analyses the performance in grid tie mode of hybrid AC/DC systems. Here are PV systems, PV systems, For the construction of microgrids wind turbine generators and batteries are employed. Convert procedures for the correct coordination of AC sub-grids to DC subs-grids have also been established for converters. MATLAB/SIMULINK environment results are generated.


2021 ◽  
Vol 1 (2) ◽  
pp. 91-106
Author(s):  
Andi Muhammad Sadat ◽  
Sholikhah ◽  
Basrah Saidani

Retaining existing customers and obtaining potential new customers are the critical success factors for an enterprise. Therefore, choosing the target market and allocating organizational resources to support them are essential. As a bank with unique customer characteristics, the rural banks (Bank Perkreditan Rakyat/BPR) should pay attention to external and internal factors. This study intends to explore what factors influence the Intention to become BPR’s customers. First, this research took 200 respondents who worked in seven central markets in Jakarta with a quota sampling approach to complete the questionnaire whose indicators were obtained from FGD (focus group discussion) and prior research. Data were analyzed by applying factor analysis techniques and linear regression by SPSS 24. The results show that factors, namely Attitude and Control over behavior, proved to have a positive correlation toward Intention, while Subjective norm affects negatively. Conclusion and suggestions for future study are provided.


2021 ◽  
Vol 32 (3) ◽  
pp. 202-212
Author(s):  
Andrew Jones

A promising field of housing finance innovation is digital approaches to assessing the creditworthiness of low-income borrowers, based on the application of machine learning and artificial intelligence to ‘alternative’ customer data. These reduce the risk of lending to underserved customers, many of whom work in the informal sector and lack formal credit histories. This article introduces and explores the emerging application of digital credit scoring technologies to affordable housing in India, through the practitioner lens of Syntellect – a Mumbai-based fintech firm – and their investor Reall, an innovator in climate-smart affordable housing. Syntellect has developed proprietary software called RightProfile – a unique customer profiler that caters to the unbanked, new to banking, and new to credit segment with a focus on informal micro-entrepreneurs. The article shares Syntellect and Reall’s experience to date, situating these within broader affordable housing trends and reflecting on the transferability of RightProfile outside India.


Author(s):  
Berrin Arzu Eren

This study aims to reveal the new generation banking product/service distribution channels that banks offer to their customers through fintechs and their perspectives on these channels in terms of both customers and banks. Today, the key issue for banks creates a unique customer experience. Accordingly, the study focused on customer experience for new generation banking product/service distribution channels and how to realize unique customer experience. Today, many bank customers are far from new generation distribution channels. However, as technology changes and develops very rapidly, the number of people reaching it is increasing day by day. In this regard, besides the suggestions that will enable the use of new generation banking distribution channels by wider audiences, suggestions were also made to banks in order to provide a unique customer experience for these applications.


2021 ◽  
Author(s):  
Suzana Marković ◽  
◽  
Jelena Dorčić ◽  
Dora Rašan ◽  
Bruna Bucić ◽  
...  

The Michelin Guide is considered by many to be the hallmark of global fine dining and quality cuisine. For five years now, renowned and selected Croatian restaurants have been included in the worldwide Michelin Guide. In the latest edition of Michelin Guide, seventy Croatian restaurants were included. Nowadays, to find the ideal restaurant, diners are increasingly using TripAdvisor and reviews on social media. Online reviews are a great source for capturing unique customer experiences. The purpose of this study is to gain insight into the components of restaurant guest experiences. The most recent online reviews on TripAdvisor of 17 Croatian Michelin guide listed restaurants (7 one-star restaurants and 10 Bib Gourmand) were analysed. This study follows a content analysis approach. Simple frequency counts were performed on the number of positive, negative and neutral comments. The empirical results showed that the overall customer satisfaction in the analysed restaurants was positive. The content analysis revealed that customers mainly focused on the food, menu offerings, ambiance, and service in the online reviews. This study contributes to the customer experience literature by applying data mining techniques and content analysis of online reviews to understand customers’ views of the restaurant experience. The findings of this study also provide practical implications for restaurateurs by identifying the key determinants in customer reviews of restaurants.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fernando R. Jiménez ◽  
Edward Ramirez ◽  
Art Diaz

Purpose The purpose of this study is to draw on terror management theory (TMT) to explore the impact of pervasive mortality cues on consumer behaviour as a result of residing in a community ravaged by escalating violence. Design/methodology/approach A qualitative analysis of 27 in-depth interviews of consumers living in Ciudad Juárez, Mexico during the height of the Mexican drug war provides insight into their coping strategies and consumption. Findings Living under such conditions results in unrelenting mortality salience (MS), as well as the adoption of consumption-related coping strategies that can conflict with cultural worldviews and threaten self-esteem. The normalization of coping strategies severely strains worldviews. Consumers manage their ensuing intrapersonal evaluative tension by developing consumption safe havens and through identity fragmentation. Moreover, permanent proximal defences result from persistent MS. Research limitations/implications Although cross-sectional and idiosyncratic to the Mexican culture, the findings broaden TMT by suggesting that consumers facing relentless MS experience altered brand meanings and social interactions, as they were reluctant to acquire prestige brands, while indicating an increase in the value placed on relationships over possessions. Practical implications Marketers can help consumers alleviate their death-related anxiety by eliminating telemarketing campaigns, promoting online shopping, using unique customer identification numbers and investing in visible security measures such as gates, security cameras, and guards. Originality/value This exploratory study provides a preliminary theoretical framework for consumers’ reactions to persistent MS.


Author(s):  
Monia Melia ◽  
Angela Caridà

The chapter focuses on the design of the in-store atmosphere to create a holistic experience for customers. It investigates the Italian pharmaceutical context from the retailer's perspective to better understand how the new players (Health Corners into large retailers) and the traditional ones (pharmacies) manage the physical, social and sensorial dimension of the store to enable customers to live an immersive experience. The design of a successful in-store atmosphere is particularly critical in the pharmaceutical context as it reflects the increasing buying process complexity. Results reveal the key role of in-store communication activities to the creation of unique customer experiences. Furthermore, they emphasize how the management of the physical spaces, the creation of trustfully relationships and the stimulation of the customers' senses create a useful environment to positively affect the customers' cognitive, affective, emotional, social and physical responses to the retailer.


This paper focuses on the enormous impact of Artificial Intelligence technology for enabling the usage of In-Video Advertising as a part of the content marketing strategy for fashion brands. Every brand wants to reach consumers when they are prone to get influenced. However, as the consumers are spoilt for choices and the digital mediums are creating unique customer journeys with an individualistic approach. Hence, there exists a requirement of more engaging advertising approach, to catch the attention of the consumer and to enable discovery of brands at high moments of desire. Since this paper focuses on In-Video Advertising & Artificial Intelligence, thus an understanding of the building blocks of In-Video advertising calls to delve deeper in Artificial Intelligence and content marketing strategy. This paper discusses a unique opportunity for Fashion brands to use In-Video Advertising as a disruptive, efficient and engaging tool to reach consumers when they are in the best state to be influenced. This novel advertising option can benefit marketers in the fashion industry and can generate significant revenues.


Author(s):  
Francys Barrado ◽  
Tihe Zhou ◽  
Chad Cathcart ◽  
Peter Badgley ◽  
Sarah Zhang ◽  
...  

By using hydrogen quench continuous annealing technology, Stelco Inc. has developed a suite of Advanced High Strength Steel (AHSS) grades with tensile strength greater than 1000MPa to meet standard automotive specifications and for unique customer requirements. These grades were optimized by correlating chemical composition and processing parameters with microstructures and mechanical properties. Dual-Phase 980 (Stelco trademarked STELMAXTM 980DP), Multi-Phase 1180 (STELMAXTM 1180MP), Martensitic Steel 1300 (STELMAXTM 1300M) and 1500 (STELMAXTM 1500M) products met strength and formability requirements with excellent flatness and surface quality. Hydrogen quench continuous annealing technology not only ensures all developed AHSS grades have consistent mechanical properties across the entire strip length (from strip head to tail) and width (from edge to edge), but also produces high product yield compared with other continuous annealing processes.


2018 ◽  
pp. 396-423
Author(s):  
Abdulkadir Hiziroglu

There are a number of traditional models designed to segment customers, however none of them have the ability to establish non-strict customer segments. One crucial area that can meet this requirement is known as soft computing. Although there have been studies related to the usage of soft computing techniques for segmentation, they are not based on the effective two-stage methodology. The aim of this study is to propose a two-stage segmentation model based on soft computing using the purchasing behaviours of customers in a data mining framework and to make a comparison of the proposed model with a traditional two-stage segmentation model. Segmentation was performed via neuro-fuzzy two stage-clustering approach for a secondary data set, which included more than 300,000 unique customer records, from a UK retail company. The findings indicated that the model provided stronger insights and has greater managerial implications in comparison with the traditional two-stage method with respect to six segmentation effectiveness indicators.


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