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Author(s):  
Pierfrancesco Bellini ◽  
Luciano Alessandro Ipsaro Palesi ◽  
Paolo Nesi ◽  
Gianni Pantaleo

AbstractFashion retail has a large and ever-increasing popularity and relevance, allowing customers to buy anytime finding the best offers and providing satisfactory experiences in the shops. Consequently, Customer Relationship Management solutions have been enhanced by means of several technologies to better understand the behaviour and requirements of customers, engaging and influencing them to improve their shopping experience, as well as increasing the retailers’ profitability. Current solutions on marketing provide a too general approach, pushing and suggesting on most cases, the popular or most purchased items, losing the focus on the customer centricity and personality. In this paper, a recommendation system for fashion retail shops is proposed, based on a multi clustering approach of items and users’ profiles in online and on physical stores. The proposed solution relies on mining techniques, allowing to predict the purchase behaviour of newly acquired customers, thus solving the cold start problems which is typical of the systems at the state of the art. The presented work has been developed in the context of Feedback project partially founded by Regione Toscana, and it has been conducted on real retail company Tessilform, Patrizia Pepe mark. The recommendation system has been validated in store, as well as online.


2022 ◽  
pp. 1-22
Author(s):  
Irene Ciccarino ◽  
Carla Diniz dos Santos da Silva

The COVID-19 pandemic has intensified the digitization of traditional businesses. In the retail sector, e-commerce played a fundamental role and promoted major changes in the consumer pattern. This evolution and its impact can be studied through the digital transformation lens, which is a multidisciplinary and holistic concept that encompasses a new strategy and new ways of strategizing. The present study aims to describe the digital transformation strategy implementation path at a Brazilian pre-digital retail company and discusses the role the COVID-19 pandemic had played. Moreover, the case highlights important strategic issues and provides the opportunity to analyze whether it is a strategic process or a strategic practice. Thus, it can enlighten which theory best supports DTS studies. This study also increases the understanding of the strategic configuration of digital transformation embracing context, process, and outcomes. And it also sheds light on the dilemma between brick-and-mortar stores and digital ones.


2022 ◽  
pp. 165-182
Author(s):  
Rui Mota ◽  
Carolina Mesquita

Graduate students are a source of knowledge to companies. Their youth, readiness to show recently acquired abilities, and high levels of motivation to “change the world” are appreciated by human resources hiring teams to complete their purpose: to identify talent that can enhance business areas accomplishing relevant goals. However, “competences” do not always come along with the “full package” of a recent graduate. This chapter describes how a Portuguese retail company developed and implemented a Lean School to (1) upskill internal knowledge, skills, and behaviors about Lean in the existing work force and to (2) prepare the newcomers to use Lean in such a good way as if they had been part of the company for years. The authors will also describe some of the active learning methods used in the Lean School programs and report the evolution on some performance indicators like number of students in attendance and satisfaction levels.


2021 ◽  
Vol 15 (1) ◽  
pp. 98
Author(s):  
Maribeth Padura ◽  
Manuel Hernandez ◽  
Nickie Boy Manalo

According to the management scholars Richard Kreitchner and Carlene Cassidy, “the term motivation, refers to a physiological process that gives behavior purpose and direction”. It is thought that if an employee is motivated, they will be usually content with his employment, and since they will be happy, they will be able to provide their best effort and contribution to the task at hand. However, there are numerous sorts of motivation for everyone, and it is unlikely that every individual in the firm or in that particular area will be motivated in the same way. Employee Motivation Is defined as the Power That Propels Employees toward Achieving the Organization's Unique Goals and objectives. As the covid-19 epidemic affects our country, the goal of this study is to examine motivating elements that might influence employee performance while working from home. The respondents were chosen using standard random sampling procedures. The data was collected from 46 administrative personnel. The researcher studied several motivating elements and investigated how employee demographics such as age, gender, position, department, marital status, and housing situation may affect their degree of job satisfaction in this research study.


2021 ◽  
Author(s):  
Miguel Lopez ◽  
Josue Ruiz ◽  
Luis Caro ◽  
Orietta Nicolis ◽  
Billy Peralta

Author(s):  
Helen Kopnina

Abstract This article discusses closed-loop systems, namely Cradle to Cradle and circular economy, in the context of sustainable education. These circular models, at least ideally, promise absolute decoupling of resource consumption from the economy. This article presents student assignments applying these models to Hennes & Mauritz, a clothing retail company, and insect food producer, Protix. While the discussion of circular economy revolves around the economic benefits of closed-loop systems, it rarely addresses posthumanism. Posthumanism is related to postqualitative theory, inspired by Gilles Deleuze and Felix Guattari. Deleuze and Guattari emphasize that nature has become intertwined with technology and culture. In the cases discussed, combining both techno- and organic materials produces ‘monstrous hybrids’. It appears that fully circular solutions are rare as absolute decoupling is limited by thermodynamic (im)possibilities. This realization still has to be developed in environmental education. Within this posthumanist inquiry, the larger lesson from the case studies is the necessity of teaching about degrowth in production, consumption and corporate strategy. In pedagogical terms, this article aims to generate a more critical discussion within the environmental education community about how postqualitative inquiry can provide different and distinct perspectives from qualitative inquiry in the context of the circular economy.


2021 ◽  
Vol 6 (4) ◽  
pp. 137-142
Author(s):  
Omidreza Ghanadiof ◽  
Ali Sanayei ◽  
Mahdi Emami

Selling products and gaining profit is the main mission of a private Sales forces with their specialized relationships can determine the fate of transactions and make companies successful in achieving their ideal goals. Buyer-seller relationships can significantly reduce the marketing costs of the organization. Therefore, the impact of sales forces in an organization is relatively high in the past. A better understanding of the sales professional dimension will lead to the formation of long-term relationships and increase a company's profitability. However, although much research has been done on the issue of company-customer relationships, there have been extensive studies on the perception of consumer behavior by vendors. Therefore, the aim of this study was to investigate the effect of trust, reputation, and reputation of the seller on the commitment to the seller with the mediating roles of good interaction and perceived risk. The statistical population of this study was 250 customers of a retail company. In order to collect the required data, an electronic questionnaire was designed and distributed among the statistical reporters using the available sampling method. Validity of the questionnaire using content and structural methods was determined.


2021 ◽  
Vol 11 (3) ◽  
pp. 19
Author(s):  
Andy ◽  
S. H. Hengky

This study aims to compare the investment contraction in the retail trade sub-sector on the Indonesia Stock Exchange (IDX). This study examines the effect of profitability as measured by ROE on capital structure as measured by DER in sub-sector companies in IDX during 2016-2020. This type of research uses verification research with explanatory survey method and sample method of a purposive-sampling in which there are 18 samples of retail company sub-sectors. Methods of data analysis using panel data regression with the results: Profitability has a negative and significant effect on capital structure.


2021 ◽  
Vol 7 (3) ◽  
pp. 34-52
Author(s):  
Maria Trindade ◽  
Paulo Sousa ◽  
Maria Moreira

This paper is inspired by a manual picking retail company where shape and weight constraints affect the order-picking process. We proposed an alternative clustering similarity index that considers the similarity, the weight and the shape of products. This similarity index was further incorporated in a storage allocation heuristic procedure to set the location of the products. We test the procedure in a retail company that supplies over 191 stores, in Northern Portugal. When comparing the strategy currently used in the company with this procedure, we found out that our approach enabled a reduction of up to 40% on the picking distance; a percentage of improvement that is 32% higher than the one achieved by applying the Jaccard index, a similarity index commonly used in the literature. This allows warehouses to save time and work faster.


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