Citizen participation and citizen satisfaction in the New Rural Development in Nha Be District in the period of 2016-2020

The ultimate goal to building a New Rural Development (NRD) (similar to Saemaul undong in Korea) is to sustainably improve the material and spiritual life of the people. Our study investigates how citizen participation may influence effectiveness of the NRD program and citizen satisfaction in implementing the NRD in Nha Be District in the period of 2016-2020. Our work adopts a questionnaire-based survey designed to gather data from 780 participants using random cluster sampling technique. Our findings reveal that citizen participation significantly affects citizen satisfaction via the mediating role of the NRD program effectiveness but not directly between citizen participation and citizen satisfaction. Finally, our study offers theoretical contributions and policy implications for decision makers and NRD program managers.

Corporate Social Responsibility (CSR) and the impacts on impulse buying behavior: A literature review

Corporate Social Responsibility (CSR) has been pervasively applied by organizations around the globe, especially in emerging countries, and Vietnam is a case. This study aims to extensively review the extant literature concerning CSR, impulse purchase, and their relationship. The methodology of this study is performed following the latest reviews from various credible academic sources to comprehend the relationship between CSR and impulse buying extensively. In addition, the study points out the research gap. Then, it discusses the results, the research limitations, and recommends possible directions for future studies that would greatly contribute to the scholarship of the fields.

Organizational citizenship behavior: Scale development and validation

Employees are expected to perform specific roles in an organization as specified by their job descriptions and superior’s expectations. Bidarian and Jafari (2012) found that employees play an important role in activities in the organization, such as their social interaction with colleagues and leaders to conduct the activities. These extra-role behavior’ are behaviors termed as Organizational Citizenship Behavior (OCB). Although many OCB studies have been conducted in Vietnam, it is under adequate. Based on Organ (1988) and Podsakoff, MacKenzie, Paine, and Bachrach (2000), this research develops and confirms the OCB scale in the higher education context. The mixed-method (in-depth interview of one vice-rector, two HR managers, three deans, and collecting quantitative data from 317 academician and non-academic staff) was used to develop a new scale suitable to the Vietnamese context. The research results determine OCB factors include altruism, conscientiousness, sportsmanship, courtesy, and civic virtue.

The effects of cultural intelligence and Vietnamese proficiency on expatriate adjustment in Vietnam

The expatriate adjustment has been receiving more and more academic attention due to its increasing importance in globalization. There are many antecedents and outcomes of cross-cultural adjustment of expatriates. This research explores the relationships among Vietnamese proficiency, four dimensions of cultural intelligence, and expatriate adjustment. The study was conducted with data from 379 expatriates living/lived in Vietnam. The results reveal that Vietnamese proficiency and metacognitive cultural intelligence affect general adjustment indirectly through work and interaction adjustment. Meanwhile, cognitive cultural intelligence only a general adjustment but not the other two facets. The researcher also gives practical implications for corporations, international human resource management practitioners, and individual expatriates.

Social capital and knowledge sharing in tertiary education - The conceptual framework

Numerous technological improvements, especially the Internet, have given rise to social networking, which offers new opportunities for millions of people to enhance not only their communications and businesses but also the process of sharing and exchanging knowledge without spatial and temporal limits. During the COVID-19 pandemic, the knowledge-sharing process among tertiary students that took place through online learning raised controversial questions about how this process is stimulated and whether it enhances students’ academic performance. This study reviews the theoretical background and previous empirical studies to seek the underlying mechanism of the social phenomenon named social capital-driven knowledge-sharing process. The authors conducted a small qualitative study to collect narrative data from three students. Based on the theoretical background and empirical reality, the study proposes a conceptual framework to explain the sequencing relationships among social capital, knowledge-sharing behavior, and learning performance. The study recommends further research to explain this social phenomenon by using the proposed conceptual framework.

The challenges and opportunities of online learning during Covid-19 pandemic

As the Covid-19 pandemic continues to spread over a year after the original outbreak, it is critical to have an open mind about the innovations higher education institutions (HEIs) have implemented to keep teaching going, as they may help HEIs if appropriately implemented. The pandemic has caused many activities, including traditional educational activities, to be shut down. This has necessitated a vast wave of response migration for HEIs with Online Learning (OL) as the educational platform. This paper conducts desk research to review the challenges and opportunities of OL during Covid-19 pandemic. It was apparent that OL is different from emergency remote teaching, and as a result, OL is more justifiable. The unique aspects of the crisis response migration strategies of HEIs, teachers, and learners were discussed. Our findings offer insights for HEIs and especially educational managers, teachers, and learners to be aware of such challenges and opportunities to deal with them.

Methods of Marxist dialectical logic with orientation for working of district-level cadres in Vietnam today

The method of historical–logical unity and the method of progress from the abstract to the concrete are the two most basic methods of Marxist dialectical logic, which is of great value to people in their perception and practical activities. In this paper, the author has presented and analyzed the contents of these two methods and applied them to orient the working activities of the Vietnamese district-level cadres in the process of organizing and implementing the guidelines, lines of the Party, and policies laws of the State. This application not only highlights the great value of the Marxist dialectical logic methods, but it also provides tools for the current Vietnamese district-level cadres to perform their duties and responsibilities well, which contributes to the renovation process, making the country more and more powerful.

Service quality in higher education: Applying HEdPERF scale in Vietnamese universities

As the higher education sector is more competitive and globalized, service quality and student satisfaction are increasingly essential and attract more attention. However, research on this topic usually employed general service models applied for the higher education context. This paper investigates the service quality in higher education by combining the HEdPERF model and the popular two-dimensional service quality model to link the general and context-focused perspective. Data were obtained from 335 respondents who are students in Vietnamese universities. Findings indicate the effects of functional and technical service quality on student satisfaction and determine each HEdPERF dimension’s relationships on the two dimensions of service quality. This study contributes to understanding the path from service performance in the higher education sector, service quality dimensions, and satisfaction. This also provides suggestions for Vietnamese universities in improving their performance and services.

Social capital and knowledge sharing in the public sector

This research proposes and validates a model hypothesizing the relationships between social capital and knowledge sharing in the public sector. We employed a survey design using a questionnaire to collect data utilizing a convenient sampling method. The study gathered 389 questionnaires from civil servants and officials working in departments and agencies in the public sector in Tien Giang province. The research hypotheses were developed and validated using the structural model modeling (SEM) approach. The research results show that all hypothesized relationships were confirmed except the link between structural social capital and tacit knowledge sharing. Our study can be considered a pioneering study to investigate the influence of social capital on both tacit knowledge sharing and explicit knowledge sharing in the public sector. This work also enriches the growing body of knowledge regarding social capital and knowledge sharing in the public sector. Our research also offers suggestions to leaders in the public sector concerning relevant measures and policies that enable employees to share knowledge by promoting social capital.

Determinants of Vietnamese international student satisfaction in Taiwan universities

This paper aims to explore factors impacting Vietnamese international students’ satisfaction in Taiwan universities. The study was based on a process design of two sub-studies. Study 1 was qualitative research with focus group discussion, and open-ended survey questions were applied to explore essential factors of Vietnamese international students’ perception of their satisfaction. Study 2 was a quantitative study in 20 Taiwan universities, in which 192 Vietnamese students participated to answer the formal questionnaires. In this Study 2, a statistical procedure was employed to analyze the data. The findings from Study 1 indicated that instructor, learning material and facility, dormitory services, and extracurricular activity constitute Vietnamese international students’ satisfaction in Taiwan universities. Findings from Study 2 showed that Vietnamese students are satisfied with these factors. While instructor, dormitory service, and extracurricular activity were considered strong predictors of these students’ satisfaction, learning material and facility were relatively low. Also, it found that scholarship-sponsored students had lower satisfaction than self-supporting students. These findings could provide theoretical and practical implication as it addresses the lack of research on international students’ satisfaction with universities in host countries. Also, practitioners could find interesting points from this paper to design marketing strategies for international student recruitment.