ORGANIZATION OF WORK WITH CLAIMS IN ORDER TO IMPROVE THE QUALITY AND SAFETY OF MACHINE-BUILDING PRODUCTS

2021 ◽  
Vol 22 (4) ◽  
pp. 114-119
Author(s):  
A.A. Khlebnikova ◽  
◽  
L.I. Nazina ◽  
N.L. Kleymenova ◽  
A.N. Pegina ◽  
...  

An important condition for increasing the competitiveness of enterprises producing mechanical engineering products in the market is the need to constantly improve the quality and safety of manufactured products. Enterprises interact with suppliers of materials, raw materials, compo-nents. To achieve sustainable success, it is necessary to establish mutually beneficial relationships with suppliers, which is one of the basic principles of quality management according to the ISO 9000 series. To manage the quality of manufactured products, enterprises in the engineering in-dustry organize work with suppliers within the framework of reclamation activities. The most global and important goal of reclamation activity is the timely restoration of the serviceability of mechanical engineering products, the identification of the root causes of the manifestation of in-consistencies (defects, failures, etc.). Research in this work was carried out using the methods of Total Quality Management (TQM), using a systematic and process approach. The application of the process approach to reclamation activities involves a detailed description of the process, the selection of the owner and the leader of the process, the preparation of documentation that defines the implementation of the activity, the inputs and outputs of the process, the resources used, the criteria for the effectiveness and efficiency of the process, including a brief description of the supplier's processes. When describing the parameters of the complaint management process, this approach provides for the planning of activities, the organization of the work itself, control over the implementation of each stage, as well as regulation if necessary. As a result of the practical use of the process approach in reclamation activities, a decrease in the supply of low-quality products is guaranteed, which leads to an increase in the satisfaction of the operating organiza-tions.

Author(s):  
Iryna Bernyk

The most pressing problems of the food industry today are the quality of food. The main factors influencing this indicator are the quality of raw materials, the technical and technological level of enterprises, the quality management system and food safety. Milk quality cannot be improved in the processing process, at best it can be stabilized, so the milk quality management system should focus on the technological processes of its production and primary treatment using a preventive approach. The sanitary and hygienic quality of milk production is a complex problem that is determined by a number of factors that combine the notion of "technology and culture of production". General bacterial contamination of milk raw materials should be considered as a collection of sources of ingress of microorganisms into the technological environment, in particular the microflora of the surface of the udder and lobes; microflora of udder channels; microorganisms of milking equipment, milk lines, milk packaging; microflora of personnel and environment. The traditional scheme of primary milk treatment provides a consistent picture of the quality and safety of raw milk obtained from its production. Measures to improve the quality and safety of raw milk through additional use of the decontamination process are proposed. The use of ultrasonic cavitation technologies for milk disinfection allows to increase the quality of milk and to get more money for the farm, to provide quality raw materials for dairy enterprises.


2021 ◽  
Vol 3 (1) ◽  
pp. 32-44
Author(s):  
Muhammad Zakki

This study aims to see how the total quality management (TQM) method plays a role in processing 99 coffee products in the Mandiri Mukmin Cooperative. In this study using total qualit management theory and qualitative research. The determination of informants in this study was determined in advance. Data collection was carried out using in-depth interview techniques which were conducted in a structured manner. The data analysis technique starts with doing data reduction, then presenting the data and then drawing conclusions. The data validity technique used the source triangulation technique by comparing the data obtained from each informant. Based on the data analysis carried out, the following conclusions are produced: 1) The implementation of total quality management (TQM) in processing 99 coffee products at the Mukmin Mandiri cooperative is in the packing process which still uses human labor. 2) In controlling the quality of coffee raw materials, the quality of processing is measured from the production process to the application of TQM for coffee products which includes product design, taste, and market service. 3) There are still various kinds of obstacles and problems faced in the TQM process of processing coffee products, namely in the production process the machines used are still not fully manufactured. A space or place to produce at the SME or Home Industry level.  


2021 ◽  
pp. 42-49
Author(s):  
D. Y. Kozlova ◽  
Y. V. Denisova ◽  
V. F. Sopin

A key component of the quality management system is the incoming quality control of raw materials, materials and components. The course of the further production process and the quality of manufactured products depend on the correctness of its implementation, the accuracy of compliance with all the necessary procedures. Another important aspect that is inextricably linked with incoming inspection is working with suppliers. In order to minimize costs and increase the effectiveness of actions, it is necessary to establish a stable and well-coordinated work on the supply of raw materials, materials and components. To accomplish this task, the enterprise must develop and approve a methodology for evaluating suppliers, which allows them to conduct a comprehensive analysis, choose the most reliable suppliers with a proven reputation and high performance. The research base is a machine-building enterprise – public joint-stock company “NEFAZ” (PJSC “NEFAZ”). The article identifies problem areas and suggests methods for their improvement. Based on the results of the study, a comprehensive methodology for assessing suppliers has been developed, which makes it possible to determine the rating of the supplier and, depending on this, to establish the type of incoming control. Possible types of effect from the introduction of this technique at the enterprise are considered.


Author(s):  
T.W. Batley

There has been an increasing drive to improve total quality management of manufactured products internationally in recent years. This has resulted in many improvements in the quality and management of quality in New Zealand firms. Research was carried out in New Zealand to compare the opinions of manufacturing company managers about product quality with general public opinions. Probes perceptions of recent changes in product quality and compares the quality of New Zealand made goods with the quality of those made overseas. Most managers and consumers agreed that the quality of New Zealand made goods is now better than most overseas made goods. Shows a great improvement in the public perception of New Zealand made goods in recent years. Managers are still much stronger than consumers in their belief in local made high quality, which may have resulted in some complacency regarding management of product quality.


2014 ◽  
Vol 682 ◽  
pp. 480-484 ◽  
Author(s):  
V.F. Torosyan ◽  
E.S. Torosyan

Industrial transition to a totally new level of resources and energy saving necessitates improving the technical level of building materials manufacturing, growing their raw materials base, the assortment, enhancing the quality of manufactured products, cutting their cost price. It requires, first of all, carrying out more detailed research in properties of clay and clay loams, and selecting optimal additives for pottery works. Such disadvantages of clays as burning sensitivity, low compression resistance and flexural strength in a burnt state, low frost resistance cause the impossibility of their application without corrective additives. It is quite difficult to find an additive which can solve all the technological problems mentioned above. This paper provides the development of mixture "clay – electro-melting slag" for ceramic brick, moreover, addition of a steel-smelting slag in the fusion mixture results in the change in mixing water content of ceramic masses, strength and coloration of ceramic samples.


Author(s):  
N. I. Kulmakova ◽  
T. A. Magomadov ◽  
N. M. Kostomakhin ◽  
M. N. Dmitrieva ◽  
H. Saleh

The quality of raw materials and goods of animal origin depends first of all on the safety of feed, their balance in terms of the main nutrients and digestibility by the body. As a rule, the lower the quality and safety of feed, the lower the productivity of all types of animals and poultry. The quality of feed is influenced by all stages of their production: growing conditions, harvesting and storage, processing technologies, canning and preparation for feeding. Where high-quality feed is used in diets, maximum productivity and high realization of the genetic potential of animals are obtained. During the storage and processing of plant and animal raw materials its physic and mechanical, biochemical, sanitary and microbiological properties change. This can be avoided only by observing the sanitary and hygienic requirements for bagging, harvesting, and storing feed. The quality of feed is confirmed by its physical, chemical, organoleptic, microbiological and other indicators, which determines the variety of feed control methods at all stages of their turnover. In this connection, the development and strengthening of control over the quality and safety of feed and feed additives is one of the important tasks of modern animal feeding science. The purpose of the work was to carried out a comparative assessment of four samples of the starting compound feed SK-3 for piglets of different producers. The experimental part of the work has been carried out in the laboratory of veterinary expertise at the compound feed plant LLC “Athens-Volga”. For the study of compound feed an average sample was taken from each sample, separating from the combined sample using a hand scoop according to Federal standard 13496.0-2016. Methods of sampling. Quality and safety control was carried out according to organoleptic, physic and chemical, microbiological indicators and the content of mycotoxins in compound feed. Monitoring of compound feed of the compared samples of the starting compound feed for piglets SK-3 according to the studied indicators has shown that all samples meet the sanitary and hygienic requirements of Federal standard of our country.


2021 ◽  
Vol 3 (3) ◽  
pp. 319-341
Author(s):  
Ade Salamun ◽  
Maemunah Sa’diyah

This study aims to provide an overview of the process of cultural change through total quality management in Islamic perspective carried out at Daar El Manshur Islamic Boarding School. The method of the study is qualitative method by using in-depth interview techniques with informants. This research was conducted at the Daar El Manshur Islamic Boarding School, Depok City, West Java. Data analysis was carried out using content analysis with the stages of reducing data, triangulating data, presenting data descriptively, and drawing conclusions/verification. The results showed that cultural change through total quality management at Daar El Manshur Islamic Boarding School was seen from 7 focuses. The focus of planning for Islamic boarding schools is still focused on current conditions. The focus of the organization is participatory by involving all individuals to improve the quality of education and to develop Islamic boarding schools. The focus of control is still in the form of monitoring and supervising each section based on the existing SOP. The focus of communication has been two-way communication. The focus of the decision is still reactive and not based on well planning even though decisions are made based on deliberation and consensus. The focus of functional management has not been fully integrated. The focus of quality management is still reactive because it is still in the stage of finding the best and most suitable method to be applied in Islamic boarding schools. Therefore, the process of cultural change at Daar El Manshur Islamic Boarding School has begun to occur.


2021 ◽  
Vol 7 (2) ◽  
pp. 114-119
Author(s):  
Niken Septiani Kurnia ◽  
Raden Faris Gumelar ◽  
Rifki Hidayattulloh

A company is built of course with a clear goal, namely to get as much profit as possible, but this is not necessarily achieved easily, there are many things that companies need to pay attention to in order to achieve these goals. One of the aspects that can affect company revenue is customer satisfaction with the products produced, where the quality of the products produced needs to be considered because this is directly proportional to customer satisfaction. To achieve customer satisfaction, many things can be done by the company, one of which is the application of Total Quality Management (TQM) as done by PT. X, where the application of TQM aims to increase competitiveness which is done by continuous improvement so that it This can affect employee performance which is also directly proportional to product quality and company earnings. This study was conducted to prove whether the implementation of TQM by PT X affects employee performance or not. The approach used in this study uses linear regression analysis, where the data used is primary data obtained from questionnaires distributed to several respondents. The results showed that variable X had an effect on variable Y with a correlation coefficient of 0.598 and the decision was made that the application of TQM had an effect on employee performance.


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