Reviewer Acknowledgements for Business and Management Studies, Vol. 7, No. 4

Business and Management Studies (BMS) would like to acknowledge the following reviewers for their assistance with peer review of manuscripts for this issue. Many authors, regardless of whether BMS publishes their work, appreciate the helpful feedback provided by the reviewers. Their comments and suggestions were of great help to the authors in improving the quality of their papers. Each of the reviewers listed below returned at least one review for this issue. Reviewers for Volume 7, Number 4 Abdul-Kahar Adam, University of Education, Winneba, GhanaDalia Susniene, Kaunas University of Technology, LithuaniaIulia Cristina Muresan, University of Agricultural Sciences and Veterinary Medicine Cluj-Napoca, RomaniaIza Gigauri, St. Andrew the First-Called Georgian University, GeorgiaJayalakshmy Ramachandran, Multimedia University, Malaysia

Electronic word of mouth (eWOM) research – a comparative bibliometric analysis and future research insight

PurposeIn recent times, the growing use of electronic word of mouth (eWOM) has attracted consumers, organizations and marketers alike. The objective of this study is to summarize and compare the current mass of eWOM research published in leading hospitality and tourism journals with research published in the other fields of both business and management.Design/methodology/approachThis study uses multiple bibliometric analysis methods, including citation, co-citation, keyword and co-word analysis. It compares various assessments of eWOM research published in 399 selected business publications and 398 selected hospitality/tourism publications (ABDC A and above and ABS 3 and above) between 2003 and 2021.FindingsThe co-citation analysis identified three thematic areas under each of the domains, i.e. in the hospitality/tourism field, the three themes included eWOM and behavior; eWOM and social media; and eWOM as a marketing tool. Similarly, under the business field (encompasses remaining business and management subdisciplines), the three themes are eWOM and sales, eWOM quality and attributes; and eWOM, information and consumer. Additionally, the word and co-word analysis mapped the comparative evolution of research in these two fields. The study advocates more research focusing on less researched platforms using diverse data, recommender systems adoption and application of eWOM in the business to business (B2B) context.Research limitations/implicationsThis study summarizes the overall theoretical and conceptual structure of eWOM research in both business and hospitality/tourism fields; based upon which, several recommendations for future research are proposed.Originality/valueBy comparing the developments in the specialized hospitality/tourism sector with broader management literature using multiple, complementary techniques, this study brings out important insights for hospitality/tourism researchers.

CrossQuestion Game: A Design of a Group-Based Assessment Tool to Enhance Student Motivation during Pandemic

This paper explores the effect of applying gamification and flipped classroom approaches through our group-based assessment game, the CrossQuestion, in the course of IT in Business. The course teaches basic IT fundamentals and their application in different functional areas of business and management. In Spring 2020-21, we delivered this course through Moodle platform, integrated with the Zoom video communication tool, to introduce the CrossQuestion game as supplemental resources to engage students. We conducted measurements using the Instructional Materials Motivation Survey scales to verify the game's learning effect. We divided students into an experimental group (85 students who played the CrossQuestion game through gamified flipped classroom session–Spring 2020-21) and a control group (60 students who previously underwent lecture-based instructions and individualized formal assessments–Spring 2019-20). The analysis of students’ grades confirms improvement by applying gamified flipped classroom group-based assessments in the learning process. The students’ questionnaire also confirms that group-based assessments can improve students’ motivation. We developed a game system that was attractive to the students, implying that it can be an effective instructional and recreational material to boost morale, increase collaboration, enhance engagement and socialization opportunities, especially during this challenging pandemic.

Student’s Perception of Higher Education in Technical Universities and Its Connection With Subsequent Professional Development (MSTU, MADI and MIREA - Comparative Analysis) (Ending Part 4)

This article concluded the presentation of the results obtained during a comparative study of students of technical universities: MSTU, MADI and MIREA. These results were received, using a sociological questionnaire with closed-type questions. The questionnaire contained 9 main thematic blocks: 1. Professional choice; 2. Profession; 3. Study and education; 4. Educating; 5. Professional and personal competence; 6. Teachers; 7. Communication of students; 8. Humanitarian knowledge in the training of an engineer; 9. Intelligentsia. The article is primarily devoted to the presentation of the results of a comparative study of technical universities: MSTU, MADI and MIREA. In it we will present data obtained using the last four blocks of the sociological questionnaire: 6. Teachers; 7. Communication of students; 8. Humanitarian knowledge in the training of an engineer; 9. Intelligentsia. At the same time, we also want to supplement them with the results of our previous studies of MSTU students. In particular, we will continue to consider the psychological characteristics found in students studying at the Bauman Moscow State Technical University, at the faculties of Aerospace and Engineering Business and Management.

Academic dishonesty intentions in the perspectives of higher education in Malaysia

Nowadays, academic dishonesty has become an endemic academic phenomenon because students seem to be treating cheating on tests or examinations as a common thing. Therefore, this study was conducted to investigate the intentions for engaging in academic dishonesty among degree students in public higher education in Malaysia by explaining the most prevalent predictors of academic dishonesty, which are attitude, subjective norms, perceived behavioral control, ethical behavior, and moral reasoning. A total of 346 respondents were involved in this study, composed of degree students from accountancy, surveying, plantation, applied science, marine science, business and management, computer science, and sports science programs. Results illustrate that subjective norms were found insignificantly related to the intentions to be involved in academic dishonesty because the respondents have treated cheating as common norm and considered it not weird to be involved in cheating. Attitude, perceived behavioral control, ethical belief, and moral reasoning were found to be significantly related to academic dishonesty intentions.