<p><em>The aim of this study was to: (1) analyze the influence of </em><em>service quality variables</em><em> (corporal efficiency, core banking, convenience, confidence, compliance and cost-benefit ratio) </em><em>which </em><em>simultaneously influence customer</em><em>s’</em><em> satisfaction </em><em>of Bank </em><em>Muamalat and BSM </em><em>B</em><em>anjarmasin branch, (2) analyze the influence of service quality variables (corporal efficiency, core banking, convenience, confidence, compliance and cost-benefit) </em><em>which </em><em>partial</em><em>ly</em><em> </em><em>a</em><em>ffect customer</em><em>s’</em><em> satisfaction o</em><em>f</em><em> </em><em>B</em><em>ank Muamalat and BSM </em><em>B</em><em>anjarmasin</em><em> </em><em>branch, (3) analyz</em><em>e</em><em> differen</em><em>t levels of </em><em>customer</em><em>s’</em><em> satisfaction (customer satisfaction) between Bank Muamalat Indonesia </em><em>and </em><em>Bank Syariah Mandiri (BSM).</em></p><p><em>The population in this study </em><em>were</em><em> customer</em><em>s</em><em> of Bank Muamalat </em><em>Indonesia </em><em>and Bank Syariah Mandiri Banjarmasin </em><em>b</em><em>ranch with </em><em>a </em><em>of 100 people. T</em><em>he t</em><em>echnique used in </em><em>taking </em><em>sampl</em><em>e was </em><em>judgmental sampling</em><em>. Testing the validity of the questionnaire was conducted using Pearson Product Moment, while the reliability test </em><em>of </em><em>questionnaire </em><em>used </em><em>Cronbach Alpha method. The data analysis was conducted using multiple linear regression and One-way ANOVA.</em></p><p><em>Based on the results of multiple linear regression analysis </em><em>it </em><em>showed that the variables of service quality</em><em>,</em><em> that</em><em> were,</em><em> corporal efficiency, core banking, convenience, confidence, compliance and cost-benefit ratio simultaneously significant</em><em>ly</em><em> </em><em>a</em><em>ffect</em><em>ed</em><em> customer</em><em>s’</em><em> satisfaction. </em><em>P</em><em>artially</em><em>,</em><em> only four variables that significantly </em><em>affected, </em><em>namely convenience, confidence, compliance and cost-benefit, while the corporal variable efficiency, core banking had no significant effect. </em><em>B</em><em>ased on the analysis of one-way ANOVA </em><em>it </em><em>showed that there was no difference in satisfaction between customers of Bank Muamalat Indonesia and Bank Syariah Mandiri</em><em>.</em></p>