Pengukuran Beban Kerja Mental Job Driver Dan Swamper Team Fuel Menggunakan NASA-TLX

2022 ◽  
Vol 8 (2) ◽  
pp. 333-338
Author(s):  
Muhammad Qurthuby
Keyword(s):  
Work Stress ◽  
Work Motivation ◽  
Mental Workload ◽  
Emotional Reactions ◽  
Skill Levels ◽  
Physical Demand ◽  
Mental Demand ◽  
Work Accident ◽  
Nasa Tlx ◽  
Very High

Giving excessive workloads causes work stress both physically and psychologically and emotional reactions. The excess workload experienced by drivers and swampers at PT XYZ results in reduced attention at work, decreased work motivation, and decreased skill levels, thus affecting drivers and swampers productivity and the chance of a work accident is very high. This study aims to measure the Mental Workload of Job Driver and Swampers Fuel Tank Using the NASA-TLX Method. The NASA-TLX score obtained 93.8, driver 2  get 83.7, driver 3  91.3, swamper 1  91, swamper 2 89.5, and swamper 3 94.7. Elements of mental workload that are very influential are Mental Demand with a percentage of 22%, Effort 20%, Physical Demand 18%, Own Performance 15%, Frustation Level 15% and Temporal Demand 12%.

scholarly journals BEBAN KERJA MENTAL DAN KELUHAN KELELAHAN KERJA PADA BIDAN DI PUSKESMAS JETIS YOGYAKARTA

2018 ◽  
Vol 6 (2) ◽  
pp. 166
Author(s):  
Nafi`ah Nurfi Afriansyah
Keyword(s):  
Mortality Rate ◽  
Mental Workload ◽  
Infant Mortality Rate ◽  
Main Task ◽  
Physical And Mental Health ◽  
Mental Work ◽  
Cross Sectional ◽  
Physical Demand ◽  
Mental Demand ◽  
Nasa Tlx

ABSTRACK The main task of midwife support was to decrease Maternal Mortality Rate (MMR) and Infant Mortality Rate (IMR) by midwifery services. The profession of midwife not only as midwifery services but also as a manager, researcher, and educator in society. Profession as a midwife need good physical and mental health. Therefore, all midwifery professionals were have to optimum performances. This research aim were to describe mental work loads and work fatigue of midwife in Puskesmas Jetis Yogyakarta. This research was decriptive with cross sectional approach. The sample used total sampling with 15 midwifes who worked in Puskesmas Jetis Yogyakarta. The instruments for collect the data used by interview, observation, and filling NASA-TLX with IFRC questionnaires. The results showed that physic workload category amount to 46% (Physical Demand = 14%, Temporal Demand = 22%, Own Performance = 10%), and mental workload category amount to 54% (Mental Demand = 18%, Frustation = 15%, Effort = 21%), also average fatigue of midwife on the medium level as 60 %. The conclusion of this research showed that mental workload of midwife gave more effect than physic workload. Keywords: work load, midwife, work fatigue ABSTRAK Tugas utama profesi bidan adalah mendukung penurunkan Angka Kematian Ibu (AKI) dan Angka Kematian Bayi (AKB) melalui pelayanan kebidanan yang berkualitas. Tugas bidan tidak hanya sebagai pelaksana pelayanan kebidanan, namun juga mempunyai peran sebagai pengelola, peneliti, dan pendidik di masyarakat. Profesi sebagai bidan merupakan pekerja yang membutuhkan kesehatan fisik dan mental yang baik. Oleh sebab itu profesi bidan dituntut memiliki performa yang optimal. Pada penelitian ini bertujuan untuk menggambarkan beban kerja mental dan kelelahan kerja pada bidan di Puskesmas Jetis Yogyakarta. Jenis penelitian secara deskriptif dengan pendekatan waktu cross sectional. Sampel dalam penelitian ini menggunakan total sampling sebanyak 15 Bidan yang bekerja di Puskesmas Jetis Yogyakarta. Instrumen yang digunakan untuk pengambilan data menggunakan kuisioner beban kerja NASA –TLX, kuisioner IFRC, wawancara, dan observasi. Hasil penelitian ini menunjukkan bahwa dimensi NASA-TLX kategori Beban Kerja Fisik sebesar 46% (Physical Demand = 14%, Temporal Demand = 22%, Own Performance = 10%), dan kategori Beban Kerja Mental sebesar 54% (Mental Demand = 18%, Frustation = 15%, Effort = 21%), serta rata – rata tingkat kelelahan kerja sedang sebesar 60%. Kesimpulan dalam penelitian ini menunjukkan bahwa beban kerja mental pada bidan dirasakan lebih besar daripada beban kerja fisik. Kata Kunci : beban kerja, bidan, kelelahan kerja

scholarly journals THE MEASUREMENT OF NURSES’ MENTAL WORKLOAD USING NASA-TLX METHOD (A CASE STUDY)

2020 ◽  
Vol 20 (Special1) ◽  
pp. 60-63
Author(s):  
Nur I ◽  
Iskandar H ◽  
Ade RF
Keyword(s):  
Mental Workload ◽  
Task Load ◽  
Average Value ◽  
Mental Demand ◽  
High Workload ◽  
Nasa Tlx ◽  
Years Of Service ◽  
Primary Groups ◽  
Very High

Nurse is a profession that has a quite high workload. It can be seen from how often they should encounter situations which compel them to undergo precisely right decision in saving patients’ lives. Various environmental conditions increase the frustration rate of the nurses, such as noise of the crowds and medical equipment, as well as smell of medicines and wounds at once. Moreover, demands from the patients’ family make it even tougher for them. Therefore, this study aims to measure the mental workload of the nurses at Intensive Care Unit (ICU) and emergency unit (IGD) in the Hospital ZA based on their years of service. The study was conducted using the method of NASA-TLX (National Aeronautics and Space Administration – Task Load Index). It measured the workload in six dimensions: Mental Demand (MD), Physical Demand (PD), Temporal Demand (TD), Own Performance (P), Effort (EF), and Frustration Rate (FR). The results of the study show that the average value of the nurses’ workload at ICU and IGD is in the category very high (respectively 80 and 83) for the nurses with 0-3 years of service, and the most contributing factor for both the primary groups is the effort (EF).

Assessment of perceived workload in academic health center community pharmacies before and after implementation of a central call center

2019 ◽  
Vol 76 (21) ◽  
pp. 1794-1805 ◽  
Author(s):  
Laurel Legenza ◽  
Nancy A Nickman ◽  
Frank A Drews ◽  
Matthew Rim ◽  
Jeremy Tigh ◽  
...  
Keyword(s):  
Health Center ◽  
Call Center ◽  
Academic Health Center ◽  
Community Pharmacies ◽  
Academic Health ◽  
Physical Demand ◽  
Mental Demand ◽  
Before And After ◽  
Perceived Workload ◽  
Nasa Tlx

Abstract Purpose Results of a study to determine whether reducing pharmacy phone call workload through implementation of a pharmacy services call center (PSCC) led to decreased employee workload, improved efficiency, and increased pharmacist availability for patient care are reported. Methods A pre–post study was conducted using the NASA Task Load Index (NASA-TLX) instrument. Pharmacists, pharmacy technicians at 7 academic health center community pharmacies, and PSCC staff provided NASA-TLX data over 5 days during 3 data collection periods before and after PSCC implementation. Perceived workload was measured as an overall workload score (OWS) and mean scores for 6 NASA-TLX workload dimensions (mental demand, physical demand, temporal demand, performance, effort, and frustration). Results Relative to pre-PSCC values, mean postimplementation OWS scores significantly decreased in all 7 pharmacies (from 33.3 to 29.1 overall, p < 0.001) but especially in small pharmacies (from 31.7 to 27.6, p < 0.001). Scores for the physical demand and frustration dimensions were low in both the PSCC and in the 7 pharmacies, while scores for the performance dimension remained high (range, 6.8–8.3). In general, scores for all other measured NASA-TLX dimensions decreased after PSCC implementation, more so at smaller pharmacies. The PSCC staff mean OWS score increased over time (from 26.8 to 28.6, p < 0.0001) but remained near the overall pharmacy average of 29.1. Conclusion Use of the NASA TLX allowed for a direct subjective measurement of workload as perceived by pharmacy and PSCC employees before and after PSCC implementation. Long-term effects of the PSCC on workload should be assessed.

Peak-End Effects for Subjective Mental Workload Ratings

2017 ◽  
Vol 61 (1) ◽  
pp. 2052-2056 ◽  
Author(s):  
Doug A. Peterson ◽  
Denis Kozhokar
Keyword(s):  
Rating Scale ◽  
Mental Workload ◽  
Statistical Significance ◽  
Future Research ◽  
End Effects ◽  
Manipulation Check ◽  
Single Item ◽  
Mental Demand ◽  
Nasa Tlx ◽  
Different Order

The present study examines the possible impact of the peak-end rule as it applies to the measurement of subjective workload. Researchers presented participants with the same three tasks presented in a different order and asked participants to rate the workload of the entire session using a single item rating scale and the NASA-TLX. One of the three tasks was designed to be more challenging than the other two as confirmed by a manipulation check. When the challenging task was presented last in the session, there were significantly higher ratings on the TLX-mental demand and TLX-effort subscales. The overall NASA-TLX and the single item rating scale both produced scores that were higher when this challenging task was last but did not reach statistical significance. Future research regarding subjective mental workload should be careful to consider these end-effects as a potential source of bias.

scholarly journals Assessing the Mental Workload of staff in a Bank in Hamadan by NASA-TLX Method

2021 ◽  
Author(s):  
Zohreh BAKHSHI ◽  
Majid MOTAMEDZADE ◽  
Maryam FARHADIAN
Keyword(s):  
Standard Deviation ◽  
Work Experience ◽  
Mental Workload ◽  
Statistical Tests ◽  
Pearson Correlation ◽  
Cross Sectional ◽  
Mental Demand ◽  
The Mean ◽  
Bank Employees ◽  
Nasa Tlx

Introduction: Mental workload is one of the effective factors on the performance and efficiency of people working in an organization that put their health at risk. The aim of this study was to determine the mental workload of staffa working in a bank in Hamadan City of Iran  by NASA-TLX method. Methods: In this cross-sectional study, 110 bank employees were surveyed. The data were collected using demographic and NASA-TLX questionnaires. Finally, collected data were analyzed using SPSS version 21 by running descriptive statistics and statistical tests. Results: According to the participants, the mean and standard deviation of effort and mental demand, as the most important dimensions were 81.04 ± 14.51 and 79.50 ± 18.05, respectively. The performance dimension was selected as the least important dimension with the mean and standard deviation of 64.37 ± 10.17. The results of statistical analysis showed no significant relationship between the participants' total score of mental workload and their demographic information such as age, gender, educational level, marital status, experience, and work overtime(P>0.05). The Pearson correlation coefficient showed that age (P<0.05) and work experience (P<0.01) had a significant and inverse relationship with temporal demand dimension . Conclusion: Based on the findings, the mean of perceived mental workload of bank employees was high. Therefore, effective programs should be conducted to mitigate and reduce the mental workload and to promote mental health of bank employees.

scholarly journals Pengukuran Beban Kerja Mental Bagian Marketing PT. Pindo Deli di Masa Covid-19 dengan Metode NASA TLX

2021 ◽  
Vol 23 (1) ◽  
pp. 9-21
Author(s):  
Nana Rahdiana ◽  
Afif Hakim ◽  
Sukarman
Keyword(s):  
High Risk ◽  
Market Share ◽  
Mental Workload ◽  
Job Demands ◽  
Marketing Department ◽  
Domestic Markets ◽  
High Category ◽  
Nasa Tlx ◽  
High Level ◽  
Very High

PT. Pindo Deli is a national company that produces paper, which is located in Kutamekar Village BTB6/9, Karawang Regency, West Java. It produces various types of paper with a market share of 60% for exports and 40% for domestic. The condition of the Covid-19 pandemic also has an impact on the marketing and sales of paper, namely a decrease in the number of requests from the export and domestic markets. This condition certainly has affected the marketing department because it is still determined to be able to sell paper to the market. Job as marketing tend to have a high risk of mental workload, because they are required to always involve the brain's performance in completing their work. The purpose of this study is to measure the level of mental workload in the marketing department at the manager level, namely the regional managers and product managers in meeting their job demands, especially during the Covid-19 pandemic. The method used to measure the mental workload of managers is NASA TLX method. From the research results, it is found that 42% of manager had a high level of mental workload and the remaining 58% were in the very high category.

Effects of Demand Transitions on Vigilance Performance and Perceived Workload

1995 ◽  
Vol 39 (21) ◽  
pp. 1375-1379 ◽  
Author(s):  
Brian W. Moroney ◽  
Joel S. Warm ◽  
William N. Dember
Keyword(s):  
Event Rate ◽  
Mental Workload ◽  
Task Demand ◽  
Experimental Session ◽  
Vigilance Performance ◽  
Mental Demand ◽  
Perceived Workload ◽  
Nasa Tlx ◽  
Low Levels ◽  
Upper Level

This study examined the effects of transitions in task demand on vigilance performance and perceived mental workload. Task demand was manipulated through variations in background event rate–the rate of cascade of neutral events which must be monitored in order to detect critical signals. As is typical in vigilance research, overall performance varied inversely with event rate in all phases of the study. The post-transition performance of observers shifted from a fast-to-slow event rate (high-to-low task demand) remained below that of their continuous slow event rate controls, and was thus unaffected by the shift. In contrast, the post-transition performance of monitors shifted in the opposite direction, slow-to-fast event rate, was affected by the shift. In this case, the performance of the shifted observers fell below that of their continuous fast event rate controls. These results challenge prior findings indicating that psychophysical contrast is the representative outcome of shifts in information-processing demand in vigilance tasks (Krulewitz, Warm, & Wohl, 1975). Consistent with previous findings, workload scores, as indexed by the NASA-TLX, fell at the mid-to-upper level of the scale. Shifted observers who experienced both high and low levels of task demand during the vigil showed differences in composite ratings on the Mental Demand subscale. These results serve to caution that workload measurements obtained through the NASA-TLX at the end of an experimental session containing variations in task demand do not simply reflect an averaging of the observer's demand experiences.

scholarly journals Measurement of Mental Workload Against Packing Operators at UKM Roti Heppy Bakery Padang Using the NASA-TLX Method

2021 ◽  
Vol 1 (02) ◽  
pp. 76-84
Author(s):  
Prima Fithri ◽  
Naufal Syahfikri
Keyword(s):  
Mental Workload ◽  
Employee Performance ◽  
Work Demands ◽  
Work System ◽  
Service Companies ◽  
High Workload ◽  
Nasa Tlx ◽  
Bread Production ◽  
The Impact ◽  
Very High

In this increasingly advanced era of globalization, more and more manufacturing and service companies are developing which brings intense competition for companies to be able to maintain the company's establishment. IKM Heppy Bakery is one of the bread production companies that is experiencing this competition. For the realization of companies that can compete in the era of globalization, highly competent resources are also needed. The impact of this competition causes more work demands and causes workload effects both physically and mentally on employee performance. Based on this, a mental workload study was conducted to determine the amount of mental workload of employees using the NASA-TLX method. Based on calculations using the NASA-TLX method, it was found that the level of mental workload on bread packaging at IKM Heppy Bakery was included in the very high category with 4 workers having a very high workload category and there were also 2 workers with a high workload category. The average WWL score on bread packaging is 82. For this condition, it is deemed necessary to have an evaluation accompanied by an improvement in the work system or reward to foster motivation and enthusiasm and reduce stress for Heppy Bakery's bread packaging employees.

scholarly journals TINGKAT BEBAN KERJA MENTAL KARYAWAN PADA LAYANAN BUSINESS, GOVERNMENT, ENTERPRISE (BGES) BOGOR PT. TELKOM INDONESIA BERDASARKAN METODE NASA-TLX

Jurnal Tekno ◽  
2021 ◽  
Vol 18 (2) ◽  
pp. 81-89
Author(s):  
Rida Zuraida ◽  
Monika Nadya Aprillia
Keyword(s):  
Physical Demand ◽  
Mental Demand ◽  
Government Enterprise ◽  
Nasa Tlx ◽  
Frustration Level

PT. Telkom Indonesia merupakan salah satu penyelenggara layanan telepon dan internet di Indonesia. Masih terdapat banyak sekolah yang belum memiliki fasilitas internet, sehingga PT. Telkom melakukan edukasi dan penawaran fasillitas ini. PT. Telkom di Bogor yaitu divisi BGES (Business, Government, Enterprise) merupakan divisi yang menawarkan layanan ini. Banyaknya jumlah sekolah yang belum memiliki fasilitas internet di Bogor serta luasnya area layanan, mendorong penelitian mengenai beban kerja mental karyawan di divisi ini. Penilaian beban kerja dilakukan pada 12 karyawan di bagian Account  Manager (AM) Government, AM Pro, dan AM organik menggunakan metoda NASA-TLX. Hasilnya adalah beban kerja pada ketiga bagian AM tersebut dikategorikan tinggi. Dari lima dimensi beban kerja mental, hanya Physical Demand (PD) yang dikategorikan sedang, sisanya yaitu Mental Demand (MD), Temporal Demand (TD), Performance (P), Frustration level (FR) dikategorikan tinggi. Penambahan karyawan, pengaturan jadwal visit ke konsumen, dan keluar kota dapat dilakukan untuk menyeimbangkan beban kerja yang dirasakan karyawan saat ini.

Mental Workload Assessment and Its Effects on Middle and Senior Managers in Manufacturing Companies

2022 ◽  
pp. 1339-1366
Author(s):  
Arturo Realyvásquez-Vargas ◽  
Emigdio Z-Flores ◽  
Lilia-Cristina Morales ◽  
Jorge Luis García-Alcaraz
Keyword(s):  
Mental Workload ◽  
Manufacturing Companies ◽  
Senior Managers ◽  
Physical Demand ◽  
Number Of Children ◽  
Mental Demand ◽  
Civil Status ◽  
Status Number ◽  
Frustration Level ◽  
Age Range

This chapter aims to know the mental workload level and its effects on middle and senior managers in manufacturing companies. The chapter aims to know the mental workload level related to gender, age range, civil status, number of children, years of experience, and worked hours per week. As method, the NASA-TLX method was implemented. This method measures mental workload based on six dimensions: mental demand, physical demand, temporal demand, effort, performance, and frustration level. Data was collected by applying an online questionnaire. Results indicated that some dimensions contributed to mental workload in the following decreasing order: mental demand, temporal demand, effort, performance, frustration level, and physical demand. Similarly, results from mental workload level varied from 55.73 to 64.10. Nevertheless, there was no clear relationship between the gender, age range, civil status, number of children, years of experience, worked hours per week, and mental workload level. Finally, employees manifested mental workload mainly due to stress, mental fatigue, and headache.

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